CyberArk Identity vs WSO2 Identity Server comparison

CyberArk and WSO2 are both solutions in the Customer Identity and Access Management (CIAM) category. CyberArk is ranked #8 with an average rating of 7.8, while WSO2 is ranked #13 with an average rating of 8.0. CyberArk holds a 3.7% mindshare in CIaA, compared to WSO2’s 2.3% mindshare. Additionally, 95% of CyberArk users are willing to recommend the solution, compared to 100% of WSO2 users who would recommend it.

CyberArk Identity

Read 23 CyberArk Identity reviews

326 Views
22 Comparison Views

95% willing to recommend

WSO2 Identity Server

Read 11 WSO2 Identity Server reviews

241 Views
20 Comparison Views

100% willing to recommend

CyberArk Identity

WSO2 Identity Server

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 27, 2025

CyberArk Identity and WSO2 Identity Server are both leading solutions in the identity management space, each offering distinct strengths in security and user management. CyberArk stands out with its advanced security features, especially in privileged account management, while WSO2 is favored for its cost-effective, open-source model and efficient integrations.

Features: CyberArk Identity is known for password rotation, multi-factor authentication, and seamless integration with UiPath Orchestrator. Its security is enhanced by features like adaptive interfaces and ecosystem support. WSO2 Identity Server excels in API integrations, simplifying single sign-on processes, and offers strong connectivity with Active Directory and LDAP, making customer identity management straightforward with minimal customization required.

Room for Improvement: CyberArk Identity could improve in mobile device management, network management, and federation capabilities. Users have noted challenges with scalability, third-party SMS integration, and usability. WSO2 Identity Server faces criticism for its high availability architecture, LDAP synchronization, and complex installation process. Additional detailed documentation and integration connectors are needed, particularly for non-cloud versions.

Ease of Deployment and Customer Service: CyberArk supports deployment across on-premises, private, and public clouds but has mixed feedback regarding support, citing issues with skill set and response times. WSO2 supports hybrid, public, and on-premises environments, generally receiving positive feedback for its technical support responsiveness and quality, perceived as more consistent and straightforward than CyberArk's.

Pricing and ROI: CyberArk Identity is often viewed as expensive, but its robust security features provide significant benefits, resulting in a positive ROI by preventing penalties. WSO2's open-source pricing model offers a cost-effective alternative, making it attractive for budget-conscious organizations, with ROI enhanced by reasonable licensing costs and optional support fees.

To learn more, read our detailed CyberArk Identity vs. WSO2 Identity Server Report (Updated: April 2025).

Buyer's Guide

CyberArk Identity vs. WSO2 Identity Server

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CyberArk Identity

Ranking in Customer Identity and Access Management (CIAM)

8th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Authentication Systems (9th), Identity Management (IM) (10th), Authorization Software (3rd), Enterprise Password Managers (8th), User Entity Behavior Analytics (UEBA) (9th), Access Management (6th), Active Directory Management (8th), Cloud Resource Access Management (2nd)

WSO2 Identity Server

Ranking in Customer Identity and Access Management (CIAM)

13th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of June 2025, in the Customer Identity and Access Management (CIAM) category, the mindshare of CyberArk Identity is 3.7%, up from 3.4% compared to the previous year. The mindshare of WSO2 Identity Server is 2.3%, down from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Customer Identity and Access Management (CIAM)

Featured Reviews

Julio Montero

Access Management Analyst at Telefónica

Access management system provides strong security and effortless user authentication

The solution can be deployed on cloud or on-premises. CyberArk is more on the cloud than on local hardware. The deployment is initially quite difficult. That said, when you are doing the implementation of CyberArk, there are so many tutorials that make the learning process very easy. The only complaint could be the language barrier. It's difficult if you don't have a very good level of English. Otherwise, it is very easy. You can have it set up within three months without much difficulty. It's hard to get started, however, once you get going, it gets easier. A full deployment takes half a year or less. There is some maintenance necessary. A company is constantly hiring and letting go of employees. The access is always changing, so access must always be adjusted. Or, if we need another law of filter, we would need to add those, or even take them away. That's another aspect of maintenance.

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Ritesh_Shah

Senior Solution Architect at Hewlett Packard Enterprise

Utilizing key management and seamless single sign-on integration for enhanced user profile management

WSO2 Identity Server's key management feature stands out as a particularly impactful feature for enhancing security. Additionally, from a user perspective, the self-user portal and user profile management capabilities are highly valuable. It allows users to manage their profiles, change passwords, and offers a self-care portal type of functionality. The single sign-on capability integrates seamlessly with various platforms, including Google, Facebook, LDAP, and Active Directory, which supports rapid product launches.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The initial setup is straightforward. It takes me up to an hour and a half."

"The tool helps with authentication. It acts as an MFA for any kind of privileged access that occurs in our organization."

"The most valuable features of CyberArk Identity are its ability to control access to administrative staff."

"What I like most about CyberArk Identity is the model that is in place."

"I had one machine that I could not use due to an invalid token. They resolved the problem immediately after I reported it, on the same day, within one hour. It is a very good experience."

"The initial setup of CyberArk Identity was straightforward."

"The user self-service program and the Office 365 provisioning service feature are the most valuable. It is a very easy and feature-rich solution that gives priority to the users and security."

"Being able to integrate CyberArk Identity with Microsoft Defender is valuable."

More CyberArk Identity pros

"Comprehensive ecosystem."

"The single sign-on procedure itself, as well as the ability to connect to external user sources such as Microsoft Active Directory and LDAP servers, are the solution's most valuable features."

"We use the solution for customer identity management, authenticating customers coming in through a web portal."

"The product provides easy integration between API manager and IT server components."

"I am completely satisfied with WSO2 Identity Server and would definitely recommend it to other companies."

"The product's initial setup phase is easy."

"It's very easy to implement everything."

"The solution gets the job done, and we don't have to do the main configuration."

More WSO2 Identity Server pros

Cons

"More integrations would be better."

"Something they could improve is the management of multifactor authentication. When you translate the page from one language to another, it can be a difficult process."

"CyberArk Identity's GUI is an area with certain shortcomings that need improvement."

"They could improve their UI and make everything more user-friendly."

"At the moment CyberArk needs to enrich Conjur and it needs to be made more viable so that its adoption can be made much faster."

"In terms of general user feedback, the more security you put in front of a user, the more they complain. So usability and the user experience are always a challenge. So there's always room for improvement."

"The user interface could be improved."

"The solution could be easier to use and I found it to be very complex involving many steps."

More CyberArk Identity cons

"This solution does not have BPM workflows already integrated, we had to integrate the BPM module externally. They do not provide full-featured auditing and certification modules out of the box."

"There needs to be a good support model and easy-to-understand documentation."

"The price of the product is an area of concern where improvements are required."

"This solution requires extensive knowledge to be used effectively as certain areas of its use are not user friendly."

"Sometimes working with the code is difficult because I search for documentation about the code and how to work with the code, which is where I believe they should improve, by providing some documentation on how to work with the code."

"I found the initial setup to be very complex."

"The solution could improve its development from a user perspective."

"The solution's licensing model could be more flexible, and pricing could be improved."

More WSO2 Identity Server cons

Pricing and Cost Advice

"I think it is a fairly priced tool. I rate the tool between six and seven on a scale of one to ten where one is expensive, and ten is cheap."

"The pricing is acceptable. It is worth considering what we are protecting with the amount charged."

"There is an initial license and then there is a subscription needed."

"There could be some additional costs apart from the licensing costs of the solution when you want to develop connectors in CyberArk Identity."

"The pricing of CyberArk Identity is competitive."

"The solution is cheap and I rate its pricing an eight out of ten."

"I would rate the tool’s pricing a seven out of ten. The product’s pricing is expensive and is on a yearly basis. You will need to pay around 10,000 GBP for 500 users."

"It's not that affordable compared to Delinea or other products. They're less expensive and allow more customization. For the cost, it is expensive."

More CyberArk Identity pricing and cost advice

"At this time we are working with the open-source version."

"I have found the solutions license is priced competitively compared to others."

"WSO2 Identity Server is not an expensive solution."

"They should bring in some good pricing models to host the marketplace."

"We have to take their support, but that is a minimal charge if I'm comparing it to other identity managers."

"I rate the product price an eight out of ten. There is a need to pay more for the extra features provided by the solution."

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Top Industries

By visitors reading reviews

Financial Services Firm

18%

Computer Software Company

13%

Manufacturing Company

10%

Healthcare Company

Financial Services Firm

19%

Computer Software Company

11%

Manufacturing Company

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about CyberArk Identity?

The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients.

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What is your experience regarding pricing and costs for CyberArk Identity?

The pricing is acceptable. It is worth considering what we are protecting with the amount charged.

See all answers

What needs improvement with CyberArk Identity?

To enhance the product, they can consider improving the user interface of the software and possibly the customer support team. Sometimes, there is a delay in handling my inquiries via email, which ...

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What do you like most about WSO2 Identity Server?

The product provides easy integration between API manager and IT server components.

See all answers

What is your experience regarding pricing and costs for WSO2 Identity Server?

The pricing is currently the same as the API Manager, so it's not surprising. Since we used it primarily for SSO and the self portal, there were no additional pricing concerns.

See all answers

What needs improvement with WSO2 Identity Server?

Currently, all required features are supported. If new use cases for artificial intelligence arise, it could be beneficial to incorporate those. However, for our current projects, WSO2 Identity Ser...

See all answers

Comparisons

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Compared 21% of the time

Microsoft Intune vs CyberArk Identity

Compared 12% of the time

CyberArk Privileged Access Manager vs CyberArk Identity

Compared 10% of the time

SailPoint Identity Security Cloud vs CyberArk Identity

Compared 9% of the time

Microsoft Active Directory vs CyberArk Identity

Compared 7% of the time

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Microsoft Entra ID vs WSO2 Identity Server

Compared 34% of the time

CyberArk Privileged Access Manager vs WSO2 Identity Server

Compared 17% of the time

Auth0 vs WSO2 Identity Server

Compared 14% of the time

Cloudflare One vs WSO2 Identity Server

Compared 13% of the time

SailPoint Identity Security Cloud vs WSO2 Identity Server

Compared 12% of the time

More WSO2 Identity Server Competitors

Product Reports

Buyer's Guide

CyberArk Identity

June 2025

Download CyberArk Identity product report

Buyer's Guide

WSO2 Identity Server

May 2025

Download WSO2 Identity Server product report

Also Known As

Idaptive

No data available

Overview

CyberArk Identity is a versatile identity management solution suitable for a wide range of enterprises. It is designed to enhance enterprise security and improve user experience. Its focus on security, compliance, and operational efficiency, combined with positive user feedback, makes it a strong contender in the identity management space.

CyberArk Identity offers a robust suite of features to manage user identities and access privileges. It focuses on securing access to resources across various environments, including cloud and on-premises applications. Its capabilities include single sign-on (SSO), multi-factor authentication (MFA), lifecycle management, and privileged access management. These features are engineered to streamline access control, enhance security, and ensure compliance with regulatory standards.

Single Sign-On (SSO) simplifies user access by providing a single authentication point for multiple applications.
Multi-Factor Authentication (MFA) adds an extra layer of security by requiring additional verification methods.
Lifecycle Management automates user account provisioning and deprovisioning, aligning with HR processes and compliance requirements.
Privileged Access Management secures and monitors access to critical systems and data by privileged users.

According to our user interviews, CyberArk Identity is praised for its reliability and user-friendly interface. IT professionals highlight the ease of integration with existing systems, while business executives appreciate the visibility it provides into access and identity management across the organization. Users also commend the responsive customer support, which is crucial for enterprise-level solutions.

IT Professionals found that CyberArk Identity's focus on multi-layered security significantly reduced the risk of data breaches and unauthorized access. With a centralized dashboard and automation features, you can streamline identity and access management tasks, saving time and reducing complexity. Finally, it helps meet various compliance requirements.

CyberArk

WSO2 Identity Server can be used to simplify identity and access management (IAM) related activities in the enterprise. The product is based on open standards and open source principles. WSO2 Identity Server comes with seamless, easy to use integration capabilities that help connect applications, user stores, directories and identity management systems.

WSO2

Sample Customers

MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido

Nutanix, ELM, AlmavivA, BDigital, StubHub, M-creations, MedVision360

Buyer's Guide

CyberArk Identity vs. WSO2 Identity Server

April 2025

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