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CyberArk Identity vs LoginRadius comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.7
Users report rapid financial returns and effective security with CyberArk Identity, though some lack familiarity to comment on outcomes.
Sentiment score
7.5
Implementing LoginRadius improved user engagement, simplified integration, enhanced security, increased conversions, and provided cost-effective, scalable solutions for businesses.
By the second month, we started seeing the benefits and achieved a return on investment.
 

Customer Service

Sentiment score
6.3
CyberArk Identity's support is praised for responsiveness, though some users report delays and desire more expert assistance.
Sentiment score
8.0
Users praise LoginRadius for responsive, knowledgeable support, clear communication, extensive resources, and frequent updates ensuring transparency.
They resolved the problem immediately after I reported it, on the same day, within one hour.
I have had conversations with them twice, and their technical support team was not that good.
There are times when there is a delay in handling my inquiries via email.
 

Scalability Issues

Sentiment score
7.6
CyberArk Identity is praised for scalability and adaptability, but faces challenges in performance, stability, and support at large scales.
Sentiment score
8.8
LoginRadius is praised for scalability, performance, and support, despite initial setup challenges, making it suitable for growing businesses.
We can use it on different phones and computers, demonstrating its scalability.
By addressing the issues I have highlighted, such as stability and making it bug and lag-free, along with improving customer support, they can enhance its scalability.
 

Stability Issues

Sentiment score
7.9
CyberArk Identity is highly stable and reliable, though minor glitches and enhanced regional coverage could further improve performance.
Sentiment score
8.6
LoginRadius is praised for its stability, reliability, efficient high traffic handling, minimal downtime, scalability, and secure operations.
In the time I have been here, I have not experienced a fall in the service of CyberArk.
There is a timeout period that I do not like, requiring repeated verification.
With respect to stability, I find that stability is very good.
 

Room For Improvement

CyberArk Identity issues include complex setup, weak authentication, poor integration, difficult scalability, and inadequate technical support and customer service.
LoginRadius users seek improvements in support response times, API documentation, customization, dashboard usability, integration capabilities, and pricing transparency.
Integration or deployment is extremely difficult for CyberArk Identity.
It does not have global market penetration, and sometimes, there are support issues.
Something they could improve is the management of multifactor authentication.
 

Setup Cost

CyberArk Identity pricing varies among users but is valued for strong security features by medium and large enterprises.
<p>LoginRadius provides scalable pricing that varies by user count and features, with flexibility and potential cost increases for added functionalities.</p>
I compared it with other products, and it does not require a heavy investment.
Regarding pricing, it can be quite a lot for small companies.
If I am not going fully cloud, there are additional resources I will need to purchase, such as spinning more VMs or acquiring an HSM device to encrypt the vault.
 

Valuable Features

CyberArk Identity offers robust security features and integrations at a low cost, enhancing identity management and operational efficiency.
LoginRadius is praised for its security, single sign-on, integration, performance, customizability, support, easy implementation, scalability, and reliability.
It protects our platform, application, network, and infrastructure resources on any device.
It impacts zero trust security strategies. It prevents lateral movements in the organization.
It's very low cost in comparison to Microsoft solutions.
 

Categories and Ranking

CyberArk Identity
Ranking in Customer Identity and Access Management (CIAM)
6th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
23
Ranking in other categories
Authentication Systems (8th), Identity Management (IM) (10th), Authorization Software (3rd), Enterprise Password Managers (7th), User Entity Behavior Analytics (UEBA) (9th), Access Management (6th), Active Directory Management (8th), Cloud Resource Access Management (2nd)
LoginRadius
Ranking in Customer Identity and Access Management (CIAM)
18th
Average Rating
9.4
Reviews Sentiment
8.2
Number of Reviews
3
Ranking in other categories
Single Sign-On (SSO) (35th), Social Login (1st)
 

Mindshare comparison

As of May 2025, in the Customer Identity and Access Management (CIAM) category, the mindshare of CyberArk Identity is 3.8%, up from 3.4% compared to the previous year. The mindshare of LoginRadius is 0.9%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Customer Identity and Access Management (CIAM)
 

Featured Reviews

Julio Montero - PeerSpot reviewer
Access management system provides strong security and effortless user authentication
The solution can be deployed on cloud or on-premises. CyberArk is more on the cloud than on local hardware. The deployment is initially quite difficult. That said, when you are doing the implementation of CyberArk, there are so many tutorials that make the learning process very easy. The only complaint could be the language barrier. It's difficult if you don't have a very good level of English. Otherwise, it is very easy. You can have it set up within three months without much difficulty. It's hard to get started, however, once you get going, it gets easier. A full deployment takes half a year or less. There is some maintenance necessary. A company is constantly hiring and letting go of employees. The access is always changing, so access must always be adjusted. Or, if we need another law of filter, we would need to add those, or even take them away. That's another aspect of maintenance.
AC
Our customers can access our multiple web apps and websites without logging into each property individually
We use their SSO service for managing customer logins to our multiple web properties. We are also planning to implement a passwordless login to some of our properties LoginRadius is easy to use and implement. Our customers can access our multiple web apps and websites without logging into each…
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
13%
Manufacturing Company
10%
Healthcare Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about CyberArk Identity?
The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients.
What is your experience regarding pricing and costs for CyberArk Identity?
The pricing point is very good. I compared it with other products, and it does not require a heavy investment.
What needs improvement with CyberArk Identity?
It does not have global market penetration, and sometimes, there are support issues. CyberArk Identity can definitely improve on the IAM rules when I create them. The stability can also be better.
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Also Known As

Idaptive
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Overview

 

Sample Customers

MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido
Rede Gazeta, BroadcastMed, Zero Waste Scotland, Pelmorex Media, Express and Star, Mapegy, IFMA, 0Radiopolis, Aurora WDC, OneName Global, IOMX.
Find out what your peers are saying about CyberArk Identity vs. LoginRadius and other solutions. Updated: April 2025.
851,174 professionals have used our research since 2012.