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CyberArk Identity vs LoginRadius comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.7
Users praised CyberArk Identity for its long-term value, cost savings, and contribution to a secure environment.
Sentiment score
7.5
Implementing LoginRadius improved user engagement, simplified integration, enhanced security, increased conversions, and provided cost-effective, scalable solutions for businesses.
 

Customer Service

Sentiment score
6.3
CyberArk Identity support is praised for resolution speed but criticized for slow responses and limited staff product knowledge.
Sentiment score
8.0
Users praise LoginRadius for responsive, knowledgeable support, clear communication, extensive resources, and frequent updates ensuring transparency.
They resolved the problem immediately after I reported it, on the same day, within one hour.
They charge reasonable money for the features they provide.
There are times when there is a delay in handling my inquiries via email.
 

Scalability Issues

Sentiment score
7.6
CyberArk Identity offers strong scalability for diverse enterprises, with successful implementations; some users experience performance issues at higher scales.
Sentiment score
8.8
LoginRadius is praised for scalability, performance, and support, despite initial setup challenges, making it suitable for growing businesses.
We can use it on different phones and computers, demonstrating its scalability.
 

Stability Issues

Sentiment score
7.9
CyberArk Identity is praised for high stability and reliability, with a 99.9% SLA ensuring minimal disruptions and strong support.
Sentiment score
8.6
LoginRadius is praised for its stability, reliability, efficient high traffic handling, minimal downtime, scalability, and secure operations.
When you have it in the cloud, you have CyberArk every time you need it.
With respect to stability, I find that stability is very good.
 

Room For Improvement

CyberArk Identity requires enhancements in mobile management, scalability, integration, usability, governance, translation, multifactor authentication, support, and reporting.
LoginRadius users seek improvements in support response times, API documentation, customization, dashboard usability, integration capabilities, and pricing transparency.
There's a need to enhance network performance.
Integration or deployment is extremely difficult for CyberArk Identity.
To enhance the product, they can consider improving the user interface of the software.
 

Setup Cost

CyberArk Identity is costly but offers value with flexible licensing, appealing to enterprises despite potential setup costs.
<p>LoginRadius provides scalable pricing that varies by user count and features, with flexibility and potential cost increases for added functionalities.</p>
If I am not going fully cloud, there are additional resources I will need to purchase, such as spinning more VMs or acquiring an HSM device to encrypt the vault.
The pricing is acceptable.
Regarding pricing, it can be quite a lot for small companies.
 

Valuable Features

CyberArk Identity integrates diverse IDs with Active Directory, enhancing security with features like MFA, SSO, and compliance tracking.
LoginRadius is praised for its security, single sign-on, integration, performance, customizability, support, easy implementation, scalability, and reliability.
It impacts zero trust security strategies. It prevents lateral movements in the organization.
There is a lot of security - especially when you have to onboard and allow access for new users for the corporate and new applications.
CyberArk Identity provides an easy identity portal, single console, log capture for GRC compliance, and efficiently rotates passwords unknown to users, enhancing security.
 

Categories and Ranking

CyberArk Identity
Ranking in Customer Identity and Access Management (CIAM)
8th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
23
Ranking in other categories
Authentication Systems (9th), Identity Management (IM) (10th), Authorization Software (3rd), Enterprise Password Managers (8th), User Entity Behavior Analytics (UEBA) (9th), Access Management (6th), Active Directory Management (8th), Cloud Resource Access Management (2nd)
LoginRadius
Ranking in Customer Identity and Access Management (CIAM)
22nd
Average Rating
9.4
Reviews Sentiment
8.2
Number of Reviews
3
Ranking in other categories
Single Sign-On (SSO) (33rd), Social Login (1st)
 

Mindshare comparison

As of July 2025, in the Customer Identity and Access Management (CIAM) category, the mindshare of CyberArk Identity is 3.8%, up from 3.5% compared to the previous year. The mindshare of LoginRadius is 1.0%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Customer Identity and Access Management (CIAM)
 

Featured Reviews

Julio Montero - PeerSpot reviewer
Access management system provides strong security and effortless user authentication
The solution can be deployed on cloud or on-premises. CyberArk is more on the cloud than on local hardware. The deployment is initially quite difficult. That said, when you are doing the implementation of CyberArk, there are so many tutorials that make the learning process very easy. The only complaint could be the language barrier. It's difficult if you don't have a very good level of English. Otherwise, it is very easy. You can have it set up within three months without much difficulty. It's hard to get started, however, once you get going, it gets easier. A full deployment takes half a year or less. There is some maintenance necessary. A company is constantly hiring and letting go of employees. The access is always changing, so access must always be adjusted. Or, if we need another law of filter, we would need to add those, or even take them away. That's another aspect of maintenance.
SD
Performs very well and enables us to track our customer details in a better way
The primary use was that we had implemented the identity management into our organizations which was necessary to handle our internal work, and also for our customer portal for a secure login process Has definitely improved our organization. After the implementation, we were able to track our…
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
13%
Manufacturing Company
11%
Healthcare Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about CyberArk Identity?
The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients.
What is your experience regarding pricing and costs for CyberArk Identity?
The pricing is acceptable. It is worth considering what we are protecting with the amount charged.
What needs improvement with CyberArk Identity?
Some areas experience slowness based on the workload. There's a need to enhance network performance despite the good user experience with access management.
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Also Known As

Idaptive
No data available
 

Overview

 

Sample Customers

MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido
Rede Gazeta, BroadcastMed, Zero Waste Scotland, Pelmorex Media, Express and Star, Mapegy, IFMA, 0Radiopolis, Aurora WDC, OneName Global, IOMX.
Find out what your peers are saying about CyberArk Identity vs. LoginRadius and other solutions. Updated: June 2025.
862,077 professionals have used our research since 2012.