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Crownpeak Digital Experience Management vs Optimizely comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Crownpeak Digital Experienc...
Ranking in Digital Experience Platforms (DXP)
9th
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Optimizely
Ranking in Digital Experience Platforms (DXP)
18th
Average Rating
9.2
Number of Reviews
7
Ranking in other categories
Web Analytics (13th), Feature Management (4th)
 

Mindshare comparison

As of October 2026, in the Digital Experience Platforms (DXP) category, the mindshare of Crownpeak Digital Experience Management is 1.9%, up from 1.4% compared to the previous year. The mindshare of Optimizely is 3.6%, down from 3.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Digital Experience Platforms (DXP) Mindshare Distribution
ProductMindshare (%)
Crownpeak Digital Experience Management1.9%
Optimizely3.6%
Other94.5%
Digital Experience Platforms (DXP)
 

Featured Reviews

reviewer2901465 - PeerSpot reviewer
VDOT Webmaster at a government with 10,001+ employees
Role-based templates have transformed how our teams manage large, content-rich websites
The best features Crownpeak Digital Experience Management offers are templates that we used, and they were very easy to maintain, enabling me to make an update that would cascade throughout the rest of the website quickly. When I update those templates in one place, the change takes effect throughout the site and it self-deploys. Crownpeak Digital Experience Management has positively impacted my organization because it was very easy to use, it was easy to scale, and we could always add people to it with access and permissions to just the areas where they were going to maintain that area of the website, which provided many nice benefits. What is nice about Crownpeak Digital Experience Management is that I can give people access to just the areas that they are able to maintain, so they can update their own content and I don't have to update everything for them, which saves time and effort in comparison to many content management systems that I have seen.
it_user623373 - PeerSpot reviewer
AB Testing and Web Optimization Specialist at a manufacturing company with 1,001-5,000 employees
It's given us a powerful tool that's doesn't limit our test ideas by the confines of code we can or cannot use.
Ease of building the test via HTML, Java, and CSS. It's given us a powerful tool that's doesn't limit our test ideas by the confines of code we can or cannot use The thoroughness of results has helped our company make better decisions for our website. Decisions that help our customers with their…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Crownpeak Digital Experience Management's headless CMS architecture is extremely versatile, and we can really do anything with it, with no limitations."
"Crownpeak Digital Experience Management has positively impacted my organization because it was very easy to use, it was easy to scale, and we could always add people to it with access and permissions to just the areas where they were going to maintain that area of the website, which provided many nice benefits."
"Optimizely is a great product that has inspired a great community and is the standard for A/B testing."
"Customer service is excellent!"
"Customer service is wonderful."
"Dead simple A/B testing with no code knoweldge needed."
"ROI: Infinite! (Got 3X conversion improvement using suggestions given by the product during the free evaluation period)"
"Customer service is the best in the testing industry; transparent support along with a very strong community."
"Optimizely can work for a lot more things than only testing; it is a pretty easy yet powerful tool."
 

Cons

"Customer support is very responsive, but migration could use more work, although they are actually doing a lot with that right now to automate website migration."
"The interface of Crownpeak Digital Experience Management was getting a little outdated, but it was holding up, and that was the main thing."
"Exporting statistics provide more statistical data."
"Does not allow multipage variants (i.e. allows only variants in elements inside one page)."
"Verifying goals could be easier."
"There were previously issues with experiments saving as expected in Classic."
"Better communication with 3rd party implementation"
"When testing images or anything involving JavaScript or more than text, they can really slow down the load performance of a page."
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Top Industries

By visitors reading reviews
No data available
Outsourcing Company
15%
Computer Software Company
10%
Manufacturing Company
7%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business3
Large Enterprise5
 

Questions from the Community

What needs improvement with Crownpeak Digital Experience Management?
Customer support is very responsive, but migration could use more work, although they are actually doing a lot with that right now to automate website migration. Migration is a new area, and of cou...
What is your primary use case for Crownpeak Digital Experience Management?
The usual use cases for Crownpeak Digital Experience Management that I work with mostly include enterprise websites, multi-site, and international roll-out, as well as personalization and accessibi...
What advice do you have for others considering Crownpeak Digital Experience Management?
I work with Crownpeak Digital Experience Management FirstSpirit SM CMS, and it is basically a DQM tool also. Regarding Crownpeak Digital Experience Management's visual workflow tools, I know they h...
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Also Known As

Crownpeak DXM
No data available
 

Overview

 

Sample Customers

Combined Insurance
Sony, SalesForce, FICO, Trulia, ABC, Fox Interactive Media, The Guardian, CBS, Walt Disney Company, Clorox, Livestrong
Find out what your peers are saying about Adobe, ContentSquare, Liferay and others in Digital Experience Platforms (DXP). Updated: October 2026.
915,341 professionals have used our research since 2012.