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Cross-Enterprise Application Performance Management vs Oracle Real User Experience Insight comparison

Broadcom and Oracle are both solutions in the Application Performance Monitoring (APM) and Observability category. Broadcom is ranked #51 with an average rating of 7.0, while Oracle is ranked #29 with an average rating of 10.0. Broadcom holds a 0.0% mindshare in APM, compared to Oracle’s 0.1% mindshare. Additionally, 50% of Broadcom users are willing to recommend the solution, compared to 100% of Oracle users who would recommend it.
Oracle Real User Experience...
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100% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 24, 2024

Oracle Real User Experience Insight and Cross-Enterprise Application Performance Management are tools in the application performance monitoring category. Despite better pricing and support ratings for Oracle Real User Experience Insight, Cross-Enterprise Application Performance Management stands out for its features and is seen as worth the investment by users.

What features are offered by Oracle Real User Experience Insight in comparison to Cross-Enterprise Application Performance Management?

Oracle Real User Experience Insight has detailed real-user monitoring, powerful analytics, and extensive reporting. Cross-Enterprise Application Performance Management offers comprehensive performance tracking, multi-platform support, and integrated diagnostics.

What areas of improvement can be found in Oracle Real User Experience Insight in comparison to Cross-Enterprise Application Performance Management?

Oracle Real User Experience Insight needs better integration with other tools, enhanced reporting capabilities, and a more intuitive user interface. Cross-Enterprise Application Performance Management could improve its intuitive alerting mechanisms, simplify setup processes, and refine user documentation.

How is the ease of deployment and customer service of Oracle Real User Experience Insight in comparison to Cross-Enterprise Application Performance Management?

Oracle Real User Experience Insight is easier to deploy with a straightforward configuration process and reliable customer support. Cross-Enterprise Application Performance Management requires a more complex setup but provides superior customer service and comprehensive deployment options.

What setup costs and ROI can be seen with Oracle Real User Experience Insight in comparison to Cross-Enterprise Application Performance Management?

Oracle Real User Experience Insight is more budget-friendly with quicker ROI due to lower setup costs. Cross-Enterprise Application Performance Management has higher initial costs but delivers long-term ROI through robust feature sets and performance improvements.

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To learn more, read our detailed Cross-Enterprise Application Performance Management vs. Oracle Real User Experience Insight Report (Updated: June 2025).
Buyer's Guide
Cross-Enterprise Application Performance Management vs. Oracle Real User Experience Insight
June 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cross-Enterprise Applicatio...
Ranking in Application Performance Monitoring (APM) and Observability
51st
Average Rating
6.6
Reviews Sentiment
6.5
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Oracle Real User Experience...
Ranking in Application Performance Monitoring (APM) and Observability
29th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Cross-Enterprise Application Performance Management is 0.0%, up from 0.0% compared to the previous year. The mindshare of Oracle Real User Experience Insight is 0.1%, down from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Mohammed Shahpoup - PeerSpot reviewer
Offers a great reporting experience, with much customization and flexibility in extracting reports but it can be more user-friendly
My experience indicates that it needs enhancements in the UI. We are in 2024, and the GUI doesn't meet current expectations for user interfaces or Excel integration. Mainly, CA Service Desk has such a bad user interface. All features and systems, like servers, should have a modern graphical user interface, but CA Service Desk remains classic and still uses a desktop-based interface. It doesn't add features easily; if you need additional functionality, you have to go through many steps. Competitors like ServiceNow, Micro Focus SMAX, and ManageEngine all have better user interfaces. This is the main solution that needs improvement. I am very satisfied with the modeling systems, the grid, and the existing features, except for the graphical user interface.
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AKM Rezaul Karim - PeerSpot reviewer
Provides you with powerful analysis of your network and business infrastructure
There are instances of imitation, like with processors. As customers, we aim to develop this area, particularly focusing on the networking facility and connectivity. The challenge lies in the connection between the DC and MDR, which is quite distant. The link between them needs to be reliable. When direct fiber isn't available, they resort to using dark fiber, which can lead to some limitations. This situation presents another layer of complexity, requiring approximately 11 feet of additional infrastructure. This is essential for ensuring that applications have minimal latency. In the event of any issues, an account is set up for cache memory to ensure that the system remains operational and can recover data from the cache as needed. Additionally, I have a secondary aspect to consider.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The technical support and documentation are quite good."
"All solutions from Broadcom are very easy to install."
"The most valuable feature is the ability to Drill down to webpage actions."
"The availability of the solution is its most valuable aspect. I can also Google anything I want and upload it on the cloud. I can do that using the mobile app. It is very helpful."
"ORUEI lets you create a dashboard that shows you insight into the user experience."
"The customers requires redundancy work to achieve a 99.999% uptime. To accomplish this, we installed this solution into storage. This setup ensures that if one node goes down, the system remains operational through another node. So that's the core aspect of the setup. Additionally, the schedule and the rental database run on servers, and behind these servers, we have storage. This storage operates as a single storage cluster, although there might be another storage option that costs around $30."
 

Cons

"The UI could be better. When I look at the dashboard, for example, the information looks cluttered and unorganized."
"They lack support and presence in Egypt."
"Currently, it monitors web applications well, but ORUEI doesn't monitor mobile applications yet. It would be nice if they also added the ability to monitor mobile apps."
"The application resource usage has increased due to using RUEI."
"It would be nice if the solution could be integrated with Outlook. If I'm signing any quotation, any proposal, or any of my communications, I should be able to update that Oracle application as well."
"There are instances of imitation, like with processors. As customers, we aim to develop this area, particularly focusing on the networking facility and connectivity. The challenge lies in the connection between the DC and MDR, which is quite distant. The link between them needs to be reliable. When direct fiber isn't available, they resort to using dark fiber, which can lead to some limitations. This situation presents another layer of complexity, requiring approximately 11 feet of additional infrastructure. This is essential for ensuring that applications have minimal latency. In the event of any issues, an account is set up for cache memory to ensure that the system remains operational and can recover data from the cache as needed. Additionally, I have a secondary aspect to consider."
 

Pricing and Cost Advice

"I would rate the pricing a three out of ten, with ten being expensive. So, it is rather cheap."
Information not available
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
31%
Computer Software Company
15%
Comms Service Provider
10%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Cross-Enterprise Application Performance Management?
I would rate the pricing a three out of ten, with ten being expensive. So, it is rather cheap. On a yearly basis, we pay $400,000. It is fixed, but it differs from year to year because we can add m...
See all answers
What needs improvement with Cross-Enterprise Application Performance Management?
My experience indicates that it needs enhancements in the UI. We are in 2024, and the GUI doesn't meet current expectations for user interfaces or Excel integration. Mainly, CA Service Desk has suc...
See all answers
What is your primary use case for Cross-Enterprise Application Performance Management?
At our bank, we have two teams: * one for Network Operations Center (NOC) and * another for administration and innovation. I am the technical lead in administration. For daily basis, the NOC team u...
See all answers
What do you like most about Oracle Real User Experience Insight?
The customers requires redundancy work to achieve a 99.999% uptime. To accomplish this, we installed this solution into storage. This setup ensures that if one node goes down, the system remains op...
See all answers
What needs improvement with Oracle Real User Experience Insight?
There are instances of imitation, like with processors. As customers, we aim to develop this area, particularly focusing on the networking facility and connectivity. The challenge lies in the conne...
See all answers
What advice do you have for others considering Oracle Real User Experience Insight?
I would rate it nine out of 10.
See all answers
 

Comparisons

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Product Reports

Buyer's Guide
Application Performance Monitoring (APM) and Observability
June 2025
Cross-Enterprise Application Performance Management reportDownload Cross-Enterprise Application Performance Management product report
Buyer's Guide
Application Performance Monitoring (APM) and Observability
June 2025
Oracle Real User Experience Insight reportDownload Oracle Real User Experience Insight product report
 

Also Known As

CA Cross-Enterprise Application Performance Management
Oracle Real User Experience Insight, Oracle RUEI
 

Overview

CA Cross-Enterprise APM provides 24/7 monitoring of business transactions for complex application environments by monitoring the real-time performance of mainframe subsystems and providing CA Application Performance Management with this data on a single pane of glass.

Broadcom

Oracle Real User Experience Insight, Oracle's on-premises management platform, providing a single pane of glass for management of Oracle environments, whether in customer data centers or in Oracle Cloud that integrates performance analysis and usage analysis into a single offering, enabling business and IT stakeholders to develop a shared understanding into their application users' experience. Oracle Real User Experience Insight's non-intrusive monitoring capability is built using state-of-the-art Network Protocol Analysis (NPA) technology, which does not require any modification, changes, or instrumentation of the application. Its passive monitoring approach allows enterprises to deploy in production, without requiring costly test/QA environment validations.

Oracle
 

Sample Customers

NIIT Technologies, Cetip Safeguards
Hover Automotive India, Chhattisgarh Infotech and Biotech Promotion Society, Daelim Industrial, MakeMyTrip, Acorn Paper Products Company, KEC International, Ministero del Lavoro e delle Politiche Sociali, The Qatar Olympic Committee
Buyer's Guide
Cross-Enterprise Application Performance Management vs. Oracle Real User Experience Insight
June 2025
Free Report: Cross-Enterprise Application Performance Management vs. Oracle Real User Experience Insight
Find out what your peers are saying about Cross-Enterprise Application Performance Management vs. Oracle Real User Experience Insight and other solutions. Updated: June 2025.
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We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.