Try our new research platform with insights from 80,000+ expert users

Cortex XSIAM vs Netsurion comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.6
Cortex XSIAM enhances incident management and provides significant financial returns by automating detection and response, reducing staffing needs.
Sentiment score
7.5
Netsurion boosts productivity and cost-efficiency, saving users over $200,000 yearly, with positive impacts in six months.
 

Customer Service

Sentiment score
5.8
Cortex XSIAM support varies; premium service excels, while non-premium experiences depend on distributor expertise and sometimes face delays.
Sentiment score
7.5
Netsurion's customer service is responsive and efficient, with high satisfaction ratings despite some challenges in complex environments.
Premium support provides direct access, while distributor support quality can vary.
It is ineffective in terms of responding to basic queries and addressing future requirements.
I would rate the support of Palo Alto a nine out of ten.
 

Scalability Issues

Sentiment score
6.5
Cortex XSIAM is scalable for various business sizes with cloud-based integration, but lacks on-premises deployment and mixed reviews.
Sentiment score
7.2
Netsurion excels in scalability and integration, handling diverse environments efficiently, though on-prem server management could improve.
Without proper integration, scaling up with more servers is meaningless.
Cortex XSIAM is highly scalable.
 

Stability Issues

Sentiment score
7.6
Cortex XSIAM is praised for its stability, rapid issue resolution, and efficient performance despite minor post-update challenges.
Sentiment score
7.3
Netsurion is stable and reliable, with minimal downtime and low maintenance, but may have minor logging issues and resource concerns.
The product was easy to install and set up and worked right.
Overall, Cortex XSIAM is stable.
It works really nice and performs really efficiently after configuration.
 

Room For Improvement

Cortex XSIAM needs improved integration, performance, interface, pricing, support, ASM, AI, onboarding, tagging, and identity management enhancements.
Netsurion should streamline agent deployment, enhance dashboards, improve Linux integration, and optimize user interface and threat detection.
Cortex XSIAM is on the expensive side and requires substantial improvement in pricing.
In terms of incident response automation, it is quite poor due to the lack of integration with all security tools, making manual intervention necessary.
Cortex XSIAM needs improvements in terms of data onboarding, parsers, and third-party integration supports.
 

Setup Cost

Cortex XSIAM is viewed as competitively priced but complex, aligning with market expectations despite some regional variations.
Netsurion's pricing is flexible, with varied opinions on cost and value, offering both device-based and subscription models.
The product is very expensive.
The first impression is that XSIAM would be more expensive than others we tried.
Cortex XSIAM is pretty expensive, and the licensing process is not very comfortable.
 

Valuable Features

Cortex XSIAM excels in machine learning threat detection, SOAR features, and advanced automation for efficient security management.
Netsurion offers SIEM services with real-time alerts, integration capabilities, and 24/7 threat intelligence for enhanced security management.
The advanced visualization capabilities of the product are important for understanding security trends in an organization.
One of the valued aspects of the product is its use of artificial intelligence to detect security vulnerabilities.
The flexibility for creating manual workflows stands out.
 

Categories and Ranking

Cortex XSIAM
Ranking in Security Information and Event Management (SIEM)
13th
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
15
Ranking in other categories
Identity Threat Detection and Response (ITDR) (5th), AI-Powered Cybersecurity Platforms (7th)
Netsurion
Ranking in Security Information and Event Management (SIEM)
56th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Managed Security Services Providers (MSSP) (58th), SOC as a Service (10th), Managed Detection and Response (MDR) (45th), Extended Detection and Response (XDR) (45th)
 

Mindshare comparison

As of October 2025, in the Security Information and Event Management (SIEM) category, the mindshare of Cortex XSIAM is 3.0%, up from 1.7% compared to the previous year. The mindshare of Netsurion is 0.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Market Share Distribution
ProductMarket Share (%)
Cortex XSIAM3.0%
Netsurion0.5%
Other96.5%
Security Information and Event Management (SIEM)
 

Featured Reviews

AKASH MAJUMDER - PeerSpot reviewer
Incident response times have significantly reduced with efficient device integration and log parsing capabilities
Cortex XSIAM needs improvements in terms of data onboarding, parsers, and third-party integration supports. Additionally, a future update request is to enable tagging of endpoints in groups, similar to a feature available in Cortex XDR. The AI analytics need fine-tuning because some use cases are not working from my side.
John-Berry - PeerSpot reviewer
The SOC center monitors, hunts, and notifies us of threats around the clock
I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.
report
Use our free recommendation engine to learn which Security Information and Event Management (SIEM) solutions are best for your needs.
869,760 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
10%
Financial Services Firm
10%
Government
7%
Computer Software Company
13%
Performing Arts
13%
Government
10%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise4
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise7
Large Enterprise7
 

Questions from the Community

What do you like most about Cortex XSIAM?
It is an effective solution in terms of performance and functionalities.
What is your experience regarding pricing and costs for Cortex XSIAM?
The cost of Cortex XSIAM in the India market differs from other regions. When considering competition, from a sales perspective, the pricing is acceptable.
What needs improvement with Cortex XSIAM?
Cortex XSIAM is on the expensive side and requires substantial improvement in pricing. There are other features that could be improved, including integration with vendors such as CyberArk. I would ...
Ask a question
Earn 20 points
 

Also Known As

No data available
Netsurion Managed Threat Protection, Netsurion EventTracker
 

Overview

 

Sample Customers

Information Not Available
The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores
Find out what your peers are saying about Cortex XSIAM vs. Netsurion and other solutions. Updated: September 2025.
869,760 professionals have used our research since 2012.