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Cortex XDR by Palo Alto Networks vs Heimdal Patch and Asset Management comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
90
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Extended Detection and Response (XDR) (7th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (4th)
Heimdal Patch and Asset Man...
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
1
Ranking in other categories
Patch Management (20th)
 

Mindshare comparison

Cortex XDR by Palo Alto Networks and Heimdal Patch and Asset Management aren’t in the same category and serve different purposes. Cortex XDR by Palo Alto Networks is designed for Endpoint Protection Platform (EPP) and holds a mindshare of 3.9%, down 5.0% compared to last year.
Heimdal Patch and Asset Management, on the other hand, focuses on Patch Management, holds 0.6% mindshare, up 0.4% since last year.
Endpoint Protection Platform (EPP)
Patch Management
 

Featured Reviews

Mohammad Qaw - PeerSpot reviewer
Perfect correlation and XDR capabilities for network traffic plus endpoint security
The solution should force customers to integrate with network traffic to see the full benefits of XDR. If you are not integrating it or feeding in your network traffic, then you are just buying a normal antivirus which doesn't make any sense. You are paying double the price to use the antivirus feature or to say you have XDR, but in reality you are not using it. The solution should include an on-premises option because some customers want only on-premises. It would be hard, but good to do if possible. Open XDR would be beneficial in the future. Right now, the solution is Closed XDR so cannot communicate with the few new vendors in the Open XDR market.
Melvin Ong - PeerSpot reviewer
Has plug-and-play capability once configured and good reporting system
The tool's most valuable features have been its plug-and-play capability once configured and its reporting system is good. The most improved feature of asset auditing is its physical logging of all software. This allows us to understand what software and applications are installed on endpoints. We can easily check which software applications are installed in the network infrastructure during client processing or audits.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"They did what they said. This solution could apply to any scenario."
"We have a complete overview of all our PCs and it's very easy to handle and to use the interface. It has a lot of benefits for us."
"The product's most valuable features are massive user and feature intelligence exploit detection."
"The live terminal is probably the best thing ever. It gives you the access to get straight onto any machine."
"Cortex XDR's most valuable feature is its intelligence-based dashboards."
"The initial setup is pretty easy."
"The user interface of the solution is sophisticated and straightforward."
"Traps has drastically reduced our endpoint attack surface via advanced detection capabilities, sandboxing of never before seen programs, and by drastically limiting where executables can launch in the first place."
"The tool's most valuable features have been its plug-and-play capability once configured and its reporting system is good. The most improved feature of asset auditing is its physical logging of all software. This allows us to understand what software and applications are installed on endpoints. We can easily check which software applications are installed in the network infrastructure during client processing or audits."
 

Cons

"It tends to do 99.9% of things. The only thing I'd like is single sign-on authentication into their cloud platform so that my users can be properly authenticated against it."
"Dashboards do not allow everyone to see what's happening."
"They've been having some issues with updating their endpoint agents, and it has been quite frustrating."
"They have the worst support, as a company, that I have ever worked with, as they are difficult to get a hold of and keep on the phone. They don't know what they are talking about when you get them on the phone. They don't like to respond to messages when you send them to them. They like to "research problems" for weeks on end, then pass you off to somebody else."
"It is not easy to sell Cortex XDR, not because it isn't a good tool. Its marketing needs to be improved."
"The playbooks could be improved to include more functionalities or actions."
"It's very time-consuming to log support issues and the people that answer the tickets aren't very knowledgeable."
"The product's pricing could be better."
"The tool needs to be more user-friendly."
 

Pricing and Cost Advice

"The cost depends on your chosen license type, like Pro or other licenses."
"It's way too expensive, but security is expensive. You pay for your licensing, and then you pay for someone to monitor the stuff."
"I don't like that they have different types of licenses."
"Our customers have expressed that the price is high."
"This is an expensive solution."
"It has a yearly renewal."
"When we first bought it, it was a bit expensive, but it was worth it. The licensing was straightforward."
"This is an expensive solution."
"I rate the solution's pricing a five out of ten."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
9%
Manufacturing Company
7%
Government
7%
Computer Software Company
11%
Financial Services Firm
11%
Educational Organization
9%
University
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
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How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface, applies behavioral-based endpoint protection and response, and includes risk-ba...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Thor Foresight Enterprise
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Brother, Symbion, CPH West
Find out what your peers are saying about Microsoft, CrowdStrike, SentinelOne and others in Endpoint Protection Platform (EPP). Updated: April 2025.
849,686 professionals have used our research since 2012.