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Cortex XDR by Palo Alto Networks vs GravityZone Business Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.7
Cortex XDR enhances threat prevention, compliance, and cost efficiency, providing rapid ROI and improved security and user satisfaction.
Sentiment score
6.5
GravityZone Business Security offers cost-effective protection and efficiency, with reduced manual updates and strong threat defense.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
I have seen a return on investment with Cortex XDR by Palo Alto Networks, as this product is offered at a minimal cost, and we can find a good ROI from it.
Comparatively, these American products are much better.
The primary ROI is achieving high safety levels for our network.
 

Customer Service

Sentiment score
6.6
Palo Alto Networks' customer service receives mixed reviews due to language barriers, response times, and inconsistent technical support quality.
Sentiment score
7.5
GravityZone Business Security offers prompt, effective support with quick issue resolution and language-specific assistance, despite occasional response delays.
Their support is efficient and responsive whenever I raise a ticket through my portal.
Every vendor has similar support; it depends on how the case is handled and raised.
I would rate technical support from Palo Alto on a scale from one to ten as an eight, as I find it good.
Services like updates are handled professionally, ensuring stability and operational continuity.
 

Scalability Issues

Sentiment score
7.6
Cortex XDR excels in scalability and adaptability across environments, supporting diverse systems with seamless deployment and reliable expansion.
Sentiment score
8.5
GravityZone Business Security smoothly scales with growth, simplifies expansions, and integrates licenses and devices with minimal server changes.
GravityZone has scaled effortlessly as our organization has expanded, accommodating more devices and users without needing additional server purchases.
The effort of managing ten clients and the effort of managing ten thousand clients is insignificant.
It is quite scalable and easily scalable.
 

Stability Issues

Sentiment score
8.0
Cortex XDR by Palo Alto Networks is stable and reliable, with quick bug fixes and consistent performance across platforms.
Sentiment score
8.7
GravityZone Business Security is praised for stability, reliable performance, ease of management, and superior threat protection despite occasional update issues.
For the last 11 months, we haven't faced any outage issues, so it is a stable product.
Cortex XDR is stable, offering high quality and reliable performance.
Stability is crucial for us, given that the endpoint device is a main gate for attacks or malware.
 

Room For Improvement

Users find Cortex XDR challenging due to integration issues, high memory usage, limited features, and a need for improvements.
GravityZone Business Security needs improvements in integration, user interface, performance, and additional features to enhance efficiency and ROI.
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
Cortex XDR could improve its sales support team, including better commission structures and referral programs.
We have disabled all the external media via GravityZone Business Security policies, but when connecting a device such as a phone, it was getting detected, and users were able to read and write files.
More customization freedom to accommodate unique environment needs could enhance the solution's flexibility.
It is more than adequate, just needing to keep up with industry changes.
 

Setup Cost

Cortex XDR offers flexible licensing, valued for complex security needs, but perceived as costly and variable in international markets.
GravityZone Business Security is cost-effective, charging around $1 per device monthly, with competitive three-year licensing deals.
Compared to competitors such as CrowdStrike and Sophos, the pricing of Cortex XDR by Palo Alto Networks is similar to CrowdStrike but more expensive than Sophos.
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
GravityZone is one of the cheapest solutions among its competitors.
Datto is offering a bundle for less than what we pay for Bitdefender.
The pricing is very reasonable.
 

Valuable Features

Cortex XDR ensures comprehensive protection with AI-driven analytics, multi-layered threat detection, and seamless integration, enhancing security management.
GravityZone Business Security offers comprehensive protection, easy management, cost-effectiveness, and detailed risk analysis, making it highly reliable.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
If a user doesn't click any link within 30 days and on the 31st day clicks a new link, Cortex XDR immediately alerts us that this user has clicked on an uncommon link or their behavior is uncommon.
The best part is the risk management; it gives me real relief, and an overall idea of what all my systems are exposed to, where my weaknesses lie, and how I can address them—whether it's misconfigurations, user behavior creating the risk, or the OS software that isn't getting patched, or critical CVs that aren't getting mitigated.
The threat detection capability is outstanding with no issues at all.
Bitdefender's information is very thorough and allows us to understand when we need to wipe the system.
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Ranking in Endpoint Protection Platform (EPP)
5th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
91
Ranking in other categories
Extended Detection and Response (XDR) (7th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (4th)
GravityZone Business Security
Ranking in Endpoint Protection Platform (EPP)
30th
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.7%, down from 4.7% compared to the previous year. The mindshare of GravityZone Business Security is 1.6%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

NiteshSharma - PeerSpot reviewer
Automated threat response and behavioral control improve security measures
I recommend adding a data loss prevention (DLP) solution to Cortex XDR by Palo Alto Networks. The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products. Additionally, multi-tenancy and multi-cloud features are not available and should be considered for inclusion.
Wesam Qashou - PeerSpot reviewer
Achieving nearly complete protection with reliable configuration management and effective technical support
The most valuable features of GravityZone Business Security are its anti-malware and anti-virus capabilities. The firewall policies are considered very powerful, and it prevents many malicious issues. The solution has its own definitions for viruses or malware, providing timely detection updates. Additionally, their technical support is very effective, with knowledgeable engineers handling cases efficiently.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
9%
Manufacturing Company
8%
Government
7%
Computer Software Company
19%
Comms Service Provider
14%
Government
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
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Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions that are very scalable, secure, and user-friendly. Cortex XDR by Palo Alto offers ...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface, applies behavioral-based endpoint protection and response, and includes risk-ba...
What do you like most about Bitdefender GravityZone Elite?
The product provides endpoint visibility and portal updates, which are very helpful.
What needs improvement with Bitdefender GravityZone Elite?
There are three main areas for improvement: Windows firewall, content filter, and support. This is one observation, though I have not studied it in length. When studying in depth, we have faced man...
What is your primary use case for Bitdefender GravityZone Elite?
We have partnerships with all of these vendors including Sophos, Bitdefender, Microsoft, Palo Alto, and many other vendors. We collect product reviews for them by calling on their behalf and asking...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
GravityZone Elite
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Archdiocese, Northstar, SeSa, W&W Informatik, Yamaha Motor Europe
Find out what your peers are saying about Cortex XDR by Palo Alto Networks vs. GravityZone Business Security and other solutions. Updated: July 2025.
865,484 professionals have used our research since 2012.