Try our new research platform with insights from 80,000+ expert users

Control-M vs IBM Workload Automation vs JAMS comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
Control-M boosts ROI by automating tasks, reducing costs, improving efficiency, and enhancing data management for large enterprises.
Sentiment score
5.2
IBM Workload Automation is valuable for complex setups with trained teams, despite maintenance costs and slower performance on simpler networks.
Sentiment score
8.9
JAMS streamlines operations, reduces costs, enhances scalability, improves productivity, and allows developers to focus on development tasks.
The main return on investment with Helix Control-M has been a reduction in downtime and minimization of manual interventions, which has improved our operational efficiency.
You can run a million batch jobs or tasks at night when all of your highly skilled people are at home sleeping.
By implementing automation tools, you can minimize human errors and improve efficiency.
 

Customer Service

Sentiment score
7.3
Control-M's support is praised for effectiveness and resources, though some users face delays and require issue escalation.
Sentiment score
8.3
Opinions on IBM Workload Automation's support vary; some praise it, while others face delays and inconsistent service.
Sentiment score
9.6
JAMS customer service is praised for responsiveness, knowledge, and helpfulness, with high ratings despite occasional delays in support.
They quickly evolve with changing technology trends, easily adopt new features, and incorporate them into the product.
The technical support is very polite, helpful, and available 24/7.
If something fails at 3 AM in the morning, you need to fix it and get it back up and working really quickly.
I would rate their support between eight and nine out of ten.
Their response is prompt, exemplifying how support should be.
They are very quick to respond depending on the issue's severity.
 

Scalability Issues

Sentiment score
7.6
Control-M is scalable and adaptable, efficiently managing complex operations across industries, despite occasional server load and cost concerns.
Sentiment score
7.0
IBM Workload Automation is preferred for scalability in complex scheduling, with minor challenges at higher scales, especially in time zones.
Sentiment score
6.0
JAMS scales well for large businesses, handling high job volumes efficiently, with flexible licensing and robust failover capabilities.
Our license doesn't limit our ability to configure Control-M as needed, allowing us to easily create new agents or environments.
It can absorb more workload wherever needed.
As the workload on Control-M increases, its scalability is much higher.
We might be underutilizing it, but as more jobs require processing, additional servers would be necessary.
 

Stability Issues

Sentiment score
7.6
Control-M is praised for stability and reliability, with minimal issues often linked to external factors and resolved quickly.
Sentiment score
8.8
IBM Workload Automation is viewed as reliable and stable, with minor issues resolved swiftly, boosting user confidence.
Sentiment score
7.8
JAMS is highly stable and reliable, with minimal issues, widely trusted for mission-critical operations across diverse conditions.
The downtime is higher compared to AWS.
The testing and development phases need to be more rigorous before releasing patches.
Once properly implemented, the system becomes very stable, which is one of its strongest attributes.
We experience periods of major incidents annually due to capacity constraints, which result in job failures.
Being on the new version, there's been zero downtime.
 

Room For Improvement

Control-M users desire better reporting, lower costs, improved interfaces, enhanced integrations, simplified upgrades, and offline capabilities.
IBM Workload Automation requires interface improvements, enhanced automation, better support, and lower maintenance costs to improve user experience.
JAMS needs better search, intuitive interface, enhanced documentation, error messaging, database support, source control, and C# developer resources.
They could provide more documentation and tutorials to make the initial setup easier to understand.
We've experienced main problems with MFTE where having one setup means when an error occurs, the entire service goes down.
Documentation should be maintained for all versions since they provided the application.
The maintenance charges have increased significantly, and a lower cost would be beneficial.
Another area for improvement would be the addition of source control for jobs internally, as this feature would solve several problems for me.
A major improvement would be the integration of AI to help us accomplish various tasks.
 

Setup Cost

Enterprise buyers face high costs with Control-M, but many find its comprehensive features a worthwhile investment despite complex licensing.
IBM Workload Automation is costly but offers flexible pricing models with cloud advantages and justifies expense with reliability and features.
JAMS offers cost-effective, flexible licensing with scalable options, remaining more affordable than competitors despite recent pricing changes.
The licensing cost is very high, and they often consider switching to IBM Workload Scheduler or other options.
Control-M tends to be more expensive compared to other solutions, but users get great value from it.
Control-M is among the highest-priced solutions in the market.
The price is fair considering the functionality and importance of the tool, although the increase did unsettle our management.
 

Valuable Features

Control-M enhances workflow management with intuitive interfaces, robust automation, and seamless integration, improving flexibility, efficiency, and productivity.
IBM Workload Automation excels with dynamic scheduling, multiplatform integration, user-friendly GUI, real-time updates, and effective monitoring.
JAMS offers flexible scheduling, automation, robust monitoring, and cross-platform support, enhancing productivity with seamless notifications and custom integrations.
Automation is more advanced, deployment is fast, and version control has been simplified.
The user interface is comprehensive and lets me view all my jobs on one page, monitor everything, and access the job history.
It is easy to integrate Control-M with technologies for data ops or DevOps processes as things change, and it is not complex compared to other workload automation tools available in the market.
One valuable feature of IBM Workload Automation is the ability to combine different applications and platforms to organize jobs together, creating dependencies.
This efficient feature has been invaluable, enabling us to streamline our workflow and enhance productivity.
The most valuable feature of JAMS is its user-friendly interface, especially after upgrading from version six to seven.
 

Mindshare comparison

As of September 2025, in the Workload Automation category, the mindshare of Control-M is 19.1%, down from 26.5% compared to the previous year. The mindshare of IBM Workload Automation is 6.2%, down from 8.4% compared to the previous year. The mindshare of JAMS is 2.0%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Workload Automation Market Share Distribution
ProductMarket Share (%)
Control-M19.1%
JAMS2.0%
IBM Workload Automation6.2%
Other72.7%
Workload Automation
 

Featured Reviews

Mark_Francome - PeerSpot reviewer
Easily connects to different platforms and ties everything together in a centralized screen
Areas of Control-M that have room for improvement include the reporting feature. The reporting on Control-M hasn't changed much over the years, although it is in a different internal format. It used to be Crystal Reports, and now they've upgraded that. It would be better if that was really flexible where you could define your own reports. You can customize it a little bit, but when people come in with complex questions, you should be able to use that tool and access anything in the database. Control-M has two internal databases that are core to the product. You can go in and do your own SQL queries against the database, but this reporting tool should really be able to do everything that you can do with SQL, and give you good information. Instead, you end up having to export to spreadsheets and then change and update them. It can be very labor-intensive to get this information out. Other than the reporting, they've addressed most things over the years. Control-M is a tool that's been around for more than 30 years, so they have actually fixed most issues that you would encounter. They have a request for enhancement process that most users have sent requests to, but it doesn't move very quickly. The other challenge is they're supporting so many different platforms; BMC just wants it to be a trouble-free release. When users request new features, such as improved reporting, BMC's priority remains maintaining a clean-running system.
Ilhami Arikan - PeerSpot reviewer
With an easy setup phase in place, agent-based installation can be done in minutes
Sometimes we have issues with the solution's stability. So, stability can be improved. Reporting and visibility of the solution need improvement. These days, we need more visibility. We need to access the logs and databases easily. You need to keep track of the running number of logs, like which ones are executed, completed, etc. So if there would be a good reporting dashboard, then it would be good. There's room for improvement in the solution since it is a challenging thing when we want to use the solution's technology with our new technologies. For example, if we need to use TWS on our OpenShift platform, the solution's API is not capable enough. So the product itself needs to be aligned with new technologies.
Patrick Norton - PeerSpot reviewer
Support has been among the most helpful and knowledgeable we've ever worked with but performance monitoring needs improvement
The monitoring of the JAMS product and its performance is an area of concern for me. I also need better tools to adopt version seven. Another area for improvement would be the addition of source control for jobs internally, as this feature would solve several problems for me. JAMS has some quirks. It has a bit of a learning curve. Some exceptions are not intuitive, such as when a job is terminated due to exceeding its defined runaway time limit. This generates a misleading exception message that is difficult for new users to understand and requires experience to interpret correctly. Stalled jobs present a unique challenge, particularly when pushing a system like JAMS version six to its limits. While rare, these instances occur when jobs become unresponsive despite appearing in API queries but not in the monitoring console. Although workarounds exist, they highlight the need for improved native monitoring capabilities within JAMS. Currently, the system assumes flawless operation, necessitating supplemental monitoring tools to detect issues like excessive pending or stalled jobs, ensuring timely intervention by our teams.
report
Use our free recommendation engine to learn which Workload Automation solutions are best for your needs.
867,349 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
26%
Computer Software Company
11%
Manufacturing Company
7%
Insurance Company
7%
Financial Services Firm
30%
Computer Software Company
8%
Retailer
7%
Manufacturing Company
7%
Computer Software Company
16%
Financial Services Firm
12%
Healthcare Company
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise12
Large Enterprise112
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise29
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise7
Large Enterprise17
 

Questions from the Community

How does Control-M compare with AutoSys Workload Automation?
Control-M acts as a single, centralized interface for monitoring and managing all batch processes, which is helpful b...
What do you like most about Control-M?
First of all, the shift from manual to automation has been valuable. We have a tool that can automate.
What is your experience regarding pricing and costs for Control-M?
Pricing for Control-M depends on the licensing model, with different options such as the per-agent model or the per-j...
What needs improvement with IBM Workload Automation?
IBM Workload Automation could be improved by reducing its cost. The maintenance charges have increased significantly,...
What is your primary use case for IBM Workload Automation?
We use IBM Workload Automation ( /products/ibm-workload-automation-reviews ) as a scheduler. We install agents on the...
What advice do you have for others considering IBM Workload Automation?
I recommend IBM Workload Automation as it's a well-established and stable product. However, the cost is a concern. Th...
What do you like most about JAMS?
I find the historical tracking feature of JAMS invaluable for reviewing past events.
What is your experience regarding pricing and costs for JAMS?
They recently switched to subscription-based pricing, which increased. The price is fair considering the functionalit...
What needs improvement with JAMS?
A major improvement would be the integration of AI to help us accomplish various tasks. AI could assist in simplifyin...
 

Also Known As

Control M
IBM Tivoli Workload Scheduler, IBM TWS
No data available
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

CARFAX, Tampa General Hospital, Navistar, Amadeus, Raymond James, Railinc
Standard Life Group, Banca Popolare di Milano, A*STAR, ArcelorMittal Gent
Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital
Find out what your peers are saying about BMC, Broadcom, JAMS Software and others in Workload Automation. Updated: September 2025.
867,349 professionals have used our research since 2012.