We performed a comparison between ConnectWise ScreenConnect and Zoho Meeting based on real PeerSpot user reviews.
Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Being able to flip quickly between however many monitors that I have running, detune the video for black and white, or with fewer colors to make it faster, is amazing."
"ConnectWise Connect is very convenient as we can remote to a PC even when it is not within our LAN."
"Session groups and triggers are the most valuable features, because they make a greater degree of organization possible. Greater degree of organization is valuable to my organization, because we have many sessions to handle."
"The product is really easy to deploy."
"Remote connect via webpage. I use it to support employees when I am not in the office or when they are at a remote location."
"Better than TeamViewer and useful for fixing problems remotely."
"The unattended access functionality is a valuable feature, because I can go in at any time that I want, deploy fixes, or do maintenance."
"Setup was very straightforward. All I had to do was write a GPO on my domain controller and it automatically installed the agent that I downloaded from the software. I literally had to do nothing."
"One of the most valuable features of Zoho Meeting is how user-friendly it is. It also has some security features."
"The API is much more flexible than other platforms."
"The most valuable feature of Zoho Meeting is how it stores recordings and how we can get those recordings by order."
"I like the tool's video call feature."
"Reporting could definitely use improvement. With LogMeIn Rescue, I used to be able to, for instance, at the end of the month, pull off a report of every session. It was very simple... I could see the name that was typed in, the IP address to the computer that it was connected to, if it was running Windows... It just doesn't seem - there might be but I haven't found it - to be a way of pulling that information out of ConnectWise."
"There is one back-end issue that I am running into at some of locations where I login to provide support, and sometimes port 443 is blocked. That is what it uses to connect. So, I am having to do workarounds to get a session started."
"I would like ConnectWise Control to be more transparent on the real costs to renew their license."
"I really didn't care for the onboarding process and it is something that should be improved."
"I would like to see more overlap, meaning, I would like to be able to see what processes are running on a computer, for example, or what services are running."
"The solution should add the ability to video chat with the user on the other end."
"The solution is a little bit complicated when you want to implement it."
"Support for PAC files on the guest's side and support for proxy on the host's side. Currently, there is no support for guest-side PAC files or for the host-side proxy (which uses authentication)."
"Maybe the price could be lowered, but people will want a lower price forever."
"They do not have phone support."
"It may be a network issue, but sometimes the video gets blurred when we are on a Zoho Meeting video call."
"I would like to see a chat feature in the solution."
ConnectWise ScreenConnect is ranked 7th in Virtual Meetings with 37 reviews while Zoho Meeting is ranked 17th in Virtual Meetings with 4 reviews. ConnectWise ScreenConnect is rated 8.4, while Zoho Meeting is rated 8.2. The top reviewer of ConnectWise ScreenConnect writes "Multifeatured remote access software which offers security, stability, and easy scalability". On the other hand, the top reviewer of Zoho Meeting writes "A good and decent meeting platform that stores recordings of meetings". ConnectWise ScreenConnect is most compared with Microsoft Remote Desktop Services, Check Point Remote Access VPN, TeamViewer, LogMeIn Pro and BeyondTrust Remote Support, whereas Zoho Meeting is most compared with Zoom. See our ConnectWise ScreenConnect vs. Zoho Meeting report.
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