ConnectWise ScreenConnect vs Zoho Meeting comparison

ConnectWise and Zoho are both solutions in the Virtual Meetings category. ConnectWise is ranked #10 with an average rating of 9.3, while Zoho is ranked #15 with an average rating of 8.0. ConnectWise holds a 1.5% mindshare in VM, compared to Zoho’s 0.9% mindshare. Additionally, 92% of ConnectWise users are willing to recommend the solution, compared to 100% of Zoho users who would recommend it.

ConnectWise ScreenConnect

Read 37 ConnectWise ScreenConnect reviews

210 Views
145 Comparison Views

92% willing to recommend

Zoho Meeting

Read 4 Zoho Meeting reviews

294 Views
83 Comparison Views

100% willing to recommend

ConnectWise ScreenConnect

Zoho Meeting

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Executive SummaryUpdated on Feb 3, 2025

ConnectWise ScreenConnect and Zoho Meeting are competing in the remote access and online meeting space. Zoho Meeting enjoys a favorable reputation for its extensive feature set, though ConnectWise ScreenConnect stands out with a streamlined remote control experience appealing to IT professionals.

Features: ConnectWise ScreenConnect offers remote desktop sharing, troubleshooting capabilities, and secure remote connectivity, ideal for IT support. Zoho Meeting provides robust audio/video conferencing, screen sharing, and integrations with Zoho applications, delivering a comprehensive meeting solution.

Room for Improvement: ConnectWise ScreenConnect could enhance its integration capabilities, user interface customization options, and mobile usability. Zoho Meeting might improve its security features, customer support response time, and conference call quality under low bandwidth.

Ease of Deployment and Customer Service: ConnectWise ScreenConnect offers a straightforward deployment model with responsive support focused on technical issues. Zoho Meeting provides flexible on-premise and cloud deployment options and a strong customer service team known for helpful communication.

Pricing and ROI: ConnectWise ScreenConnect may have higher initial setup costs but provides notable ROI for businesses focused on remote support. Zoho Meeting is budget-friendly with attractive plans offering good ROI for businesses prioritizing cost-effective online meetings.

To learn more, read our detailed ConnectWise ScreenConnect vs. Zoho Meeting Report (Updated: April 2025).

Buyer's Guide

ConnectWise ScreenConnect vs. Zoho Meeting

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ConnectWise ScreenConnect

Ranking in Virtual Meetings

10th

Average Rating

8.4

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

Remote Access (17th)

Zoho Meeting

Ranking in Virtual Meetings

15th

Average Rating

8.2

Reviews Sentiment

8.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the Virtual Meetings category, the mindshare of ConnectWise ScreenConnect is 1.5%, down from 1.7% compared to the previous year. The mindshare of Zoho Meeting is 0.9%, down from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings

Featured Reviews

Todd Blake

Senior IT Specialist at COMMUNITY HEALTH CONNECTIONS INC

Simple to set up, reasonable pricing, and useful remote control capabilities

I'm on the latest version of the solution. I just updated it yesterday. While we have the solution on-premises at this time, we'll likely move to the cloud later this year. They have a trial version that you can try. They have a free version that you can try as well. I use it myself to support my family. I would try the free version or the trial version depending on your business. They can set you up and you can get to see all the features. I would also advocate going to the cloud version. Don't bother with the on-prem. It's just easier to jump to the cloud. I'd rate the solution nine out of ten.

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Yogesh Kumar Mali

Managing Director at ALPHA LABS TECH PVT LTD

A good and decent meeting platform that stores recordings of meetings

We use Zoho Meeting for booking meetings and demo calls for product review updates The most valuable feature of Zoho Meeting is how it stores recordings and how we can get those recordings by order. It may be a network issue, but sometimes the video gets blurred when we are on a Zoho Meeting…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Control lets us do remote management of machines without having to be on the VPN. It's super simple and super easy."

"Remote connect via webpage. I use it to support employees when I am not in the office or when they are at a remote location."

"I've noted an ROI while using the solution."

"It's very easy to use. Provides connections that are always on. It was nice to be able to see a list of end-points and see whether or not they were connected so I could troubleshoot any network issues I had."

"The ConnectWise ScreenConnect tool is very good for remote access."

"We like the fact that on our website we can have the ConnectWise bit embedded, and it has instructions for the end-user about what they need to do. Previously, on LogMeIn, we used to have to almost talk them through everything... ConnectWise has step-by-step instructions, depending on the browser."

"it gives me the ability to remotely connect to machines that I manage without user intervention."

"The initial setup is fairly straightforward."

More ConnectWise ScreenConnect pros

"The most valuable feature of Zoho Meeting is how it stores recordings and how we can get those recordings by order."

"I like the tool's video call feature."

"The API is much more flexible than other platforms."

"One of the most valuable features of Zoho Meeting is how user-friendly it is. It also has some security features."

Cons

"I would like to see more overlap, meaning, I would like to be able to see what processes are running on a computer, for example, or what services are running."

"At the moment, there's absolutely no specific feature that we actually need additionally since all the features that we need are available."

"For my company, just installing the software and using it is very easy. But if I need to give one of my customers access to their machines, the process that you have to go through is some 15 to 20 steps. You have to create a group, and then you have to assign a policy. It takes 15 to 20 minutes to set up someone for remote access to their own machine."

"There is one back-end issue that I am running into at some of locations where I login to provide support, and sometimes port 443 is blocked. That is what it uses to connect. So, I am having to do workarounds to get a session started."

"There can be some complexities when running patches or when building up all the profiles, making them areas where improvements are required."

"There is an issue which is pretty rare, but I find it at least when connecting from my mobile device. I am forced to refresh the screen by changing the screen quality to get screen updates. This only happens sometimes."

"On a Linux machine, there are different limitations that are not there on a Windows Server. Much more limitations exist on Linux deployments."

"We have had issues. We have had circumstances, for reasons we don't know, where the service will stop running, and when the service stops running that computer no longer becomes reachable. We haven't really seen that so much on desktops, but we have seen that happen quite frequently on server operating systems, Server 2008, Server 2012. You can install the product and then a week down the road it will just stop."

More ConnectWise ScreenConnect cons

"They do not have phone support."

"It may be a network issue, but sometimes the video gets blurred when we are on a Zoho Meeting video call."

"Maybe the price could be lowered, but people will want a lower price forever."

"I would like to see a chat feature in the solution."

Pricing and Cost Advice

"Make sure you have enough licensing for all the techs that you have."

"It is priced well and it is still a great value. Although I have been reading a lot about Splashtop. They are getting pretty competitive on their pricing, including a fairly easy to use remote support for mobile applications, like iOS and Android."

"We pay $85 per month for each user for a ConnectWise package with multiple solutions."

"Good price and works well."

"We pay an annual licensing fee."

"ConnectWise Control is not an overly expensive tool. Its pricing is reasonable."

"Pricing is fair for Control and the licensing is simple."

"I download the product for free with ConnectWise RMM's license."

More ConnectWise ScreenConnect pricing and cost advice

"Compared to other solutions, the price is not the lowest, but I can say it's competitive. My organization pays for a yearly license for Zoho."

"The product is not costly like other applications."

"In India, Professional Zoho Meeting for up to 10 participants costs INR 125 per month, and for up to 250 participants, it costs INR 750 per month if billed annually."

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Top Industries

By visitors reading reviews

Computer Software Company

20%

Financial Services Firm

12%

Manufacturing Company

11%

Healthcare Company

Educational Organization

72%

Real Estate/Law Firm

Financial Services Firm

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about ConnectWise Control?

The product is really easy to deploy.

See all answers

What is your experience regarding pricing and costs for ConnectWise Control?

I download the product for free with ConnectWise RMM's license.

See all answers

What needs improvement with ConnectWise Control?

All the features provided by the product in terms of screen connectors have been good. There can be some complexities when running patches or when building up all the profiles, making them areas wh...

See all answers

What do you like most about Zoho Meeting?

I like the tool's video call feature.

See all answers

What is your experience regarding pricing and costs for Zoho Meeting?

The product is not costly like other applications.

See all answers

What needs improvement with Zoho Meeting?

I would like to see a chat feature in the solution.

See all answers

Comparisons

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Compared 29% of the time

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Compared 13% of the time

GoTo Resolve vs ConnectWise ScreenConnect

Compared 13% of the time

TeamViewer vs ConnectWise ScreenConnect

Compared 13% of the time

More ConnectWise ScreenConnect Competitors

Zoom vs Zoho Meeting

Compared 100% of the time

More Zoho Meeting Competitors

Product Reports

Buyer's Guide

ConnectWise ScreenConnect

April 2025

Download ConnectWise ScreenConnect product report

Buyer's Guide

Virtual Meetings

April 2025

Download Zoho Meeting product report

Also Known As

ConnectWise Control, ScreenConnect

No data available

Overview

With ConnectWise ScreenConnect, you can seamlessly connect to desktops, mobile devices, and more, ensuring that customer downtime is a thing of the past. With world-class security features, including AES-256 encryption and two-factor authentication, ConnectWise ScreenConnect is ready to safeguard your interactions right out of the box. What sets ConnectWise ScreenConnect apart is the power of customization – white-label your software with hundreds of appearance options to showcase your unique brand in every support interaction. In the ScreenConnect Support Premium edition, experience ConnectWise View, enabling live stream sessions for real-time hardware troubleshooting via the user's mobile device camera. Plus, with our robust configurability and granular permissions, you can tailor the experience to your exact needs, equipping your team with the precise access they require.

ConnectWise

Your online meeting and webinar solution
Engage and train audiences worldwide through live webinars. Deliver presentations, record sessions, and download useful reports. Meet online securely to discuss, present, and collaborate from different locations.

Zoho

Sample Customers

Jon Rosen Systems

Karpagam College of Engineering, Associate Business Service India

Buyer's Guide

ConnectWise ScreenConnect vs. Zoho Meeting

April 2025

Free Report: ConnectWise ScreenConnect vs. Zoho Meeting

Find out what your peers are saying about ConnectWise ScreenConnect vs. Zoho Meeting and other solutions. Updated: April 2025.

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