We performed a comparison between ConnectWise ScreenConnect and ON24 Platform based on real PeerSpot user reviews.
Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Session groups and triggers are the most valuable features, because they make a greater degree of organization possible. Greater degree of organization is valuable to my organization, because we have many sessions to handle."
"it gives me the ability to remotely connect to machines that I manage without user intervention."
"Remote support is efficient and easy for our end users to receive support."
"ConnectWise Connect is very convenient as we can remote to a PC even when it is not within our LAN."
"I've noted an ROI while using the solution."
"The remote management piece is the most valuable aspect of the solution for us due to the fact that we can support our clients after hours."
"It's very easy to use, very easy to understand. It gives us remote access to the PC without any issues."
"The flexibility to manage bandwidth and organize connections, and the price, make ConnectWise a really good choice."
"The solution works well with third-party integrations."
"Friendly user interface and simple navigation."
"There is one back-end issue that I am running into at some of locations where I login to provide support, and sometimes port 443 is blocked. That is what it uses to connect. So, I am having to do workarounds to get a session started."
"For my company, just installing the software and using it is very easy. But if I need to give one of my customers access to their machines, the process that you have to go through is some 15 to 20 steps. You have to create a group, and then you have to assign a policy. It takes 15 to 20 minutes to set up someone for remote access to their own machine."
"The recent redesign has made it slower and basically worthless."
"I would like ConnectWise Control to be more transparent on the real costs to renew their license."
"Support for PAC files on the guest's side and support for proxy on the host's side. Currently, there is no support for guest-side PAC files or for the host-side proxy (which uses authentication)."
"There is an issue which is pretty rare, but I find it at least when connecting from my mobile device. I am forced to refresh the screen by changing the screen quality to get screen updates. This only happens sometimes."
"They could provide a toolbox for the plan I'm on."
"I was not thrilled with their support. I do not have a lot of time to deal with the attention which is needed to fix issues."
"The solution needs a more modern interface."
"Bandwidth optimization could be increased."
ConnectWise ScreenConnect is ranked 7th in Virtual Meetings with 37 reviews while ON24 Platform is ranked 16th in Virtual Meetings with 2 reviews. ConnectWise ScreenConnect is rated 8.4, while ON24 Platform is rated 8.0. The top reviewer of ConnectWise ScreenConnect writes "Multifeatured remote access software which offers security, stability, and easy scalability". On the other hand, the top reviewer of ON24 Platform writes "Easy setup and an a la carte pricing model". ConnectWise ScreenConnect is most compared with Microsoft Remote Desktop Services, Check Point Remote Access VPN, TeamViewer, LogMeIn Pro and BeyondTrust Remote Support, whereas ON24 Platform is most compared with Zoom. See our ConnectWise ScreenConnect vs. ON24 Platform report.
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We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
