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What is ConnectWise Manage?
ConnectWise Manage is a proven Professional Service Automation (PSA) solution that works with your Managed Service Provider (MSP) or Technology Success Provider (TSP) to ensure everything is working right. ConnectWise Manage will create a single view via a single data layer, so you can clarify and streamline what’s actually happening in your business at all times.
Here are some key features available with ConnectWise Manage:
Reviews from Real Users
“It's completely integrated and does everything we want it to do,” says Rick M., director of business development at Frontblade Systems Inc.
Another reviewer, who is an IT specialist at a tech service company relates, “Reliable ticketing system, that is easy to install and is easy to scale”
Autotask combines RMM, service desk, CRM, projects, time and billing and reporting into one unified platform. Deliver the best service, streamline business processes, and drive more recurring revenue with Autotask.
ConnectWise Manage is ranked 1st in Business Management Software with 12 reviews while Datto Autotask Professional Services Automation is ranked 3rd in Business Management Software. ConnectWise Manage is rated 8.2, while Datto Autotask Professional Services Automation is rated 0.0. The top reviewer of ConnectWise Manage writes "Its macros, shortcuts and custom queries are really helpful ". On the other hand, ConnectWise Manage is most compared with ServiceNow, JIRA Service Management, ManageEngine ServiceDesk Plus, Kaseya BMS and Zendesk Support, whereas Datto Autotask Professional Services Automation is most compared with Kaseya BMS.
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We monitor all Business Management Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.