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Conga Sign vs PandaDoc comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Conga Sign boosts efficiency by digitizing agreements, reducing errors, and saving time, achieving an estimated 60% ROI.
Sentiment score
6.9
PandaDoc streamlines processes offering 80% savings, reducing errors, enhancing security, and integrating tools for productivity and efficiency.
I have seen a return on investment because agreements are sent digitally, which reduces the time to get printed documents.
Data Engineer at Samsara
For Conga Sign, we have saved a lot of time sending digital signatures and can send reminder emails automatically instead of checking with customers directly, which saves a lot of time.
Sr con at a retailer with 1-10 employees
I save money on e-signature software, and time saved creating documents by utilizing templates is a great place to start.
Senior Software Engineer at Lee Hecht Harrison, LLC
Since starting to use PandaDoc, we have seen a return on investment with how easy it has become for our clients to sign documents.
Business Development Manager at Nestle
Templates have allowed me to both standardize proposals yet allowed rapid customization for each specific customer while saving a lot of time.
Team Lead at Unilever
 

Customer Service

Sentiment score
6.8
Customers commend Conga Sign's prompt, reliable support, especially for non-technical users, ensuring seamless platform adoption and satisfaction.
Sentiment score
6.5
PandaDoc's customer support is praised for its responsiveness, availability, and exceptional assistance, enhancing the seamless onboarding experience.
If we raise any issue, we get immediate resolution.
Sr con at a retailer with 1-10 employees
Conga Sign customer support is very solution-oriented.
Data Engineer at Samsara
They will automatically follow up every time if we are not responding.
Senior Software Engineer at a computer software company with 10,001+ employees
PandaDoc's customer support is one of the best, very responsive and helpful.
Data Analyst at a tech vendor with 10,001+ employees
The customer support is amazing, very unparalleled, supportive, and solution-oriented.
Junior Software Engineer at DXC Technology
The customer support is excellent, with a very proactive, responsive, and helpful experience.
Business Development Manager at Capgemini
 

Scalability Issues

Sentiment score
7.2
Conga Sign is scalable and user-friendly but faces challenges with whitelisting and integration compared to DocuSign competitors.
Sentiment score
7.0
PandaDoc generally supports growth and document volume efficiently, though some users face challenges with credit costs and template restrictions.
Conga Sign's scalability is impressive as it can handle my organization's growth, especially the increased volume of documents.
Data Engineer at Samsara
Conga Sign is very scalable, and growth has increased significantly after using it.
Senior Software Engineer at a tech vendor with 10,001+ employees
If those are addressed, it would definitely be a ten.
Consultant at McKesson
It grows with our organization's needs and can handle it efficiently.
Junior Software Engineer at DXC Technology
PandaDoc's scalability is excellent as it can handle my organization's growth.
Java Software Engineer at UPS
Only a few people were allowed to create templates in PandaDoc, which limited our action when dealing with new scenarios.
Senior Project Manager at a consultancy with 51-200 employees
 

Stability Issues

Sentiment score
8.0
Conga Sign is reliable and secure, with minor maintenance downtimes and occasional firewall access issues reported by users.
Sentiment score
8.5
PandaDoc offers a stable, reliable platform with structured documentation and minimal issues of slowness or downtime, surpassing user expectations.
It is not complex for configuration.
Senior Software Engineer at a tech vendor with 10,001+ employees
Conga Sign is generally stable and reliable and available most of the time.
Consultant at McKesson
PandaDoc is very reliable for us, with no issues of lagging.
Business Development Manager at Nestle
I have not experienced any lagging, crashing, or downtime with PandaDoc; every time we received a proper response.
Software Engineer at a consultancy with 11-50 employees
PandaDoc is very stable, but sometimes it can be slow to load.
Business Development Manager at Capgemini
 

Room For Improvement

Conga Sign needs improved integration, documentation, support, and features to address user concerns about complexity and compliance.
Users request better affordability, integrations, dynamic features, interface accessibility, workflow improvements, and enhanced AI for PandaDoc.
If it were possible to send multiple documents for signatures immediately as a batch without having a user interface, that would be useful.
Sr con at a retailer with 1-10 employees
Different languages would be a needed improvement.
Senior at a financial services firm with 51-200 employees
Providing guidance or even videos for them would be more efficient for customers as well.
Senior Software Engineer at a computer software company with 10,001+ employees
Basically, a kind of dynamic total, a dynamic sum up of the tables where we could tell PandaDoc to mark table one and two as the base value that is unchangeable, and table three and four correspond to optional deliverables that the client can select or not and that will naturally affect the total value.
Senior Project Manager at a consultancy with 51-200 employees
Sometimes it can be slow to load, especially when dealing with a lot of documents, which should be improved.
Business Development Manager at Capgemini
An easier integrated invoicing as an included feature would be ideal so we don't have to use different software for invoicing and payment collection.
Senior Software Engineer at Lee Hecht Harrison, LLC
 

Setup Cost

Enterprise clients consider Conga Sign cost-effective for its features, despite potentially higher costs for smaller organizations.
Enterprise buyers find PandaDoc cost-effective with competitive pricing, easy setup, and praised customization, enhancing user satisfaction.
I would have liked to see a 20 to 25% reduction in price with the pricing, setup cost, or licensing.
Senior at a financial services firm with 51-200 employees
For users to use Conga Sign, you need to buy the license in the Salesforce ecosystem to install the packages.
Senior Software Engineer at a tech vendor with 10,001+ employees
The licensing cost can be on the higher side for small organizations, but for my large organization, the cost is manageable.
Consultant at McKesson
It is one of the most cost-effective tools I have ever used, especially when dealing with clients to sign documents and manage documents.
Business Development Manager at Nestle
My experience with pricing, setup cost, and licensing is that it is a very cost-effective tool, affordable by any size of organization.
Data Analyst at a tech vendor with 10,001+ employees
My experience with pricing, setup cost, and licensing is that the price is more competitive compared to its alternative.
Junior Software Engineer at DXC Technology
 

Valuable Features

Conga Sign enhances efficiency with Salesforce integration, e-signatures, automated workflows, and robust security features, facilitating seamless collaboration.
PandaDoc offers seamless integrations, customizable templates, and e-signature capabilities, improving workflows and client experiences cost-effectively.
It makes it relatively easy to capture digital signatures rather than collecting signatures manually on printed documents from multiple parties, thereby saving a lot of time.
Data Engineer at Samsara
If there are fifty pages in the agreement, the page where we need to sign will come up without needing to scroll through everything.
Senior Software Engineer at a computer software company with 10,001+ employees
The document generation process is very fast, and the execution takes no time, generally reducing the turnaround time by enabling electronic signatures from any kind of app, particularly in Salesforce.
Consultant at McKesson
The best features PandaDoc offers include ease of template creation, integration with tools like HubSpot, a user-friendly interface, and customizable templates.
Junior Software Engineer at DXC Technology
PandaDoc's template feature has helped our organization by allowing templates to be very easy to create and reuse, which enables us to save time, especially since we do not have to create other templates in order to send our agreements to be signed to our customers.
Account Manager at Bloomberg
In terms of time and cost savings, we have saved 30 to 40 percent of our time and 20 to 35 percent of costs, especially when meeting the cost of traveling.
Business Development Manager at Capgemini
 

Categories and Ranking

Conga Sign
Ranking in eSignature (Electronic Signature)
4th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
13
Ranking in other categories
No ranking in other categories
PandaDoc
Ranking in eSignature (Electronic Signature)
3rd
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
16
Ranking in other categories
Document Generation Tools (1st)
 

Mindshare comparison

As of October 2026, in the eSignature (Electronic Signature) category, the mindshare of Conga Sign is 2.4%, up from 1.2% compared to the previous year. The mindshare of PandaDoc is 1.7%, down from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eSignature (Electronic Signature) Mindshare Distribution
ProductMindshare (%)
PandaDoc1.7%
Conga Sign2.4%
Other95.9%
eSignature (Electronic Signature)
 

Featured Reviews

Pathan Imroz - PeerSpot reviewer
Consultant at McKesson
Streamlined contract workflows have reduced manual effort and now automate secure e-signatures
The only area for improvement I experienced while working on Conga Sign is that the setup is quite complex; the initial implementation takes some time. The integration can also be a bit time-consuming because Conga Sign does not accept rest APIs or OAuth, requiring me to convert the APIs into OData.svc formatted APIs. This requires significant resources and MuleSoft support for some. Additionally, the licensing cost can be on the higher side for small organizations, but for my large organization, the cost is manageable. The biggest challenge when deploying Conga Sign is maintaining the solutions throughout the development environments. I have multiple sandboxes, production staff, validation parts, and UATs, and deploying each solution from one org to another can be quite challenging, requiring manual deployments and precision.
Bitanap Marion - PeerSpot reviewer
Business Development Manager at Nestle
Digital workflows have transformed contract signing and save time with remote approvals
In my opinion, the best features PandaDoc offers include ease of template creation, integration with other tools such as HubSpot, a user-friendly interface, and customizable templates. The integration with HubSpot enhances the overall user experience for my team, especially for the less technical users. PandaDoc has positively impacted my organization by being really helpful, especially as a game-changer when dealing with documents with our remote clients. We are able to send them the documents, and they can sign using their phone, so they do not have to come all the way to our office to sign the documents. They save a lot of time and cost, achieving approximately 70 to 80 percent time saved and cost savings from traveling. I also value the ability to obtain signatures from our clients, making us more efficient and saving time and money. The pricing model of PandaDoc is far superior to that of other competitors, thus being very cost-effective and affordable. It definitely helps us provide a better customer experience to retain our customers as they know we are very professional.
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915,341 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Outsourcing Company
16%
Manufacturing Company
12%
Financial Services Firm
11%
Construction Company
11%
Financial Services Firm
14%
Construction Company
14%
Computer Software Company
11%
Energy/Utilities Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise12
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise1
Large Enterprise17
 

Questions from the Community

What needs improvement with Conga Sign?
The only area for improvement I experienced while working on Conga Sign is that the setup is quite complex; the initial implementation takes some time. The integration can also be a bit time-consum...
What is your primary use case for Conga Sign?
I generally use Conga Sign to streamline the document and signing process, and it is quite user-friendly compared to any other signatory application or software. The integration capabilities with t...
What advice do you have for others considering Conga Sign?
Definitely, Conga Sign generally reduces the whole manual effort. The reduction is seen through numerous automated tasks; I have minimized manual effort significantly. As soon as the contract is re...
What is your experience regarding pricing and costs for PandaDoc?
The polished, professional look of every PandaDoc document never fails to impress our clients. It is highly recommended.
What needs improvement with PandaDoc?
Sometimes the fillable fields do not automatically map properly, and I have to manually adjust them.
What is your primary use case for PandaDoc?
We use PandaDoc in my organization to create quotes, proposals, and also data rooms for larger opportunities to share other documents such as security docs, accounting docs, and much more. We also ...
 

Comparisons

 

Overview

 

Sample Customers

Oodle Car Finance, InZone Industries, Allianz Care, Brightpearl
TapInfluence, Bonusly, Crystal Ball, Datanyze, RadialSpark
Find out what your peers are saying about Conga Sign vs. PandaDoc and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.