Comodo RMM vs Datto Remote Monitoring and Management comparison

Xcitium and datto are both solutions in the Remote Monitoring and Management (RMM) category. Xcitium is ranked #14 with an average rating of 8.0, while datto is ranked #6 with an average rating of 8.0. Xcitium holds a 1.1% mindshare in RMM, compared to datto’s 12.1% mindshare. Additionally, 100% of Xcitium users are willing to recommend the solution, compared to 80% of datto users who would recommend it.

Comodo RMM

Read 3 Comodo RMM reviews

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284 Comparison Views

100% willing to recommend

Datto Remote Monitoring and...

Read 10 Datto Remote Monitoring and Management reviews

1,693 Views
1,337 Comparison Views

80% willing to recommend

Comodo RMM

Datto Remote Monitoring and...

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Executive SummaryUpdated on Jan 2, 2025

Datto Remote Monitoring and Management and Comodo RMM are products in the remote IT management category. Datto has the upper hand with budget-friendly support and pricing, while Comodo stands out with comprehensive security features.

Features: Datto includes robust patch management, seamless MSP integration, and consolidated management. Comodo provides strong endpoint protection, advanced security capabilities, and reliable monitoring, attracting those with security concerns.

Ease of Deployment and Customer Service: Datto offers quick deployment with a straightforward setup and responsive support. Comodo features timely deployment but requires a more complex setup, balanced by thorough and proactive service.

Pricing and ROI: Datto's competitive pricing and efficient monitoring ensure a clear ROI, making it cost-effective for small to medium enterprises. Comodo has a higher setup cost but offers a solid return through enhanced security, appealing to larger enterprises.

To learn more, read our detailed Comodo RMM vs. Datto Remote Monitoring and Management Report (Updated: July 2025).

Buyer's Guide

Comodo RMM vs. Datto Remote Monitoring and Management

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Comodo RMM

Ranking in Remote Monitoring and Management (RMM)

14th

Average Rating

7.6

Reviews Sentiment

8.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Datto Remote Monitoring and...

Ranking in Remote Monitoring and Management (RMM)

6th

Average Rating

8.0

Reviews Sentiment

5.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2025, in the Remote Monitoring and Management (RMM) category, the mindshare of Comodo RMM is 1.1%, down from 2.1% compared to the previous year. The mindshare of Datto Remote Monitoring and Management is 12.1%, up from 7.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Monitoring and Management (RMM)

Featured Reviews

reviewer2282268

Owner

The solution has good features like security antivirus and the ability to use other applications on one dashboard

Comodo RMM is really, really slow to load, and connecting with most of my clients takes a while. You have to get back to your office before you have to be able to work effectively, which is a drawback for me. Comodo RMM doesn't have a cloud environment, and I have to install it on-premises. I have to come back to my premises or location to log in. If I am somewhere else dealing with a client, and one of my previous clients tells me they are having issues with one of the PCs or servers, I cannot do anything from where I am. I have to get back to my office to be able to log in.

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Dario Caraponale

Founder at Strong security brasil

It's very easy to implement and create policies

Implementation for our first customer took about a week. The console is cloud-based, while we install agents on customer desktops and laptops, both on-premises and remote. Maintenance seems quite easy so far. I can set up alerts for anything happening in the tool, so my technical staff don't need to monitor the console constantly.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We like the auto containment feature."

"The management feature is very good. You get a complete and clear view of the employment tool on Linux, Mac, and Windows operating systems (even on mobile). Third-party integration is also possible (e.g., IBM, Apple, etc.)."

"The most valuable features of Comodo RMM are the security antivirus and the ability to use other applications like the PSA and the ticketing system on one dashboard."

"I also like how Datto integrates seamlessly with the Autotask ticketing system."

"It has a single pane of glass, and it integrates well with other software."

"The tool's main valuable features are its ease of use and intuitive console. It's very easy to implement and create policies. I don't need highly technical staff to manage the tool, which is a big advantage."

"AEM support is great for Macs."

"Automation, in terms of the standard patches and standard updates, and remote support are valuable. When it does the standard Windows and patches, it works really well. This is something they focus on. Remote support is also something they focus on quite a bit, and it works really well. Being able to get to an agent or a client computer right away is very helpful."

"The project management and task management features work well. It's a decent product in that regard."

"We support nine different nonprofits, and the billing took the manager three or four days working on spreadsheets. When I finished automating everything with Datto, we cut everything down to a couple of hours. That's a substantial cost savings on the billing side."

"The alerting system helps us determine what are high level alerts, and what are alerts which can wait for a day or two. We catch RAID failures, hot servers, bad drives (or predicted failures on drives), etc."

More Datto Remote Monitoring and Management pros

Cons

"Comodo RMM is really, really slow to load, and connecting with most of my clients takes a while."

"The solution needs further integration with other software tools like a CRM and other accounting tools. Not having this integration makes Comodo RMM limited in functionality. Additionally, more network management features would be good to have in the next release."

"They should integrate email security in the same solution."

"The main challenge was implementing patch management for software that was not in the tool's standard library or catalog."

"My most significant criticism is Datto is a complex product that takes a while to understand, but that could be said of almost any solution at the same level. It depends on where you're starting from. You have to rework all your workflows, and it's some heavy lifting if you want to get it right."

"We would like to see a little more functionality when monitoring network devices, such as switches and routers."

"They have a tab to provide information about the type of hardware the computers have. One thing they don't specify is what model of hard drive the computers have. Identification of storage models would be nice."

"Sometimes we have some downtime when Datto is doing updates. Maybe it's because of the cloud service they use. I'm not sure if they're going through AWS or Azure or what. That's happened, but the outages have been few and far between."

"I would like the ability to remotely manage configuration and settings on individual units. Some organizations have a certain device configuration that needs to be consistent across all computers. For example, if we have computers that cannot go to sleep or hibernate because they're being accessed remotely, we need to be able to quickly configure those computers to not hibernate. With Datto, there is no easy and/or direct way to accomplish this. I can't create a group called No Hibernate and drag all those computers to that group so that they do not go into hibernation. There is no easy way to put in a policy or a procedure like that. It's still back to going to each computer and doing it by hand, which is what I'm trying to get away from. I want to automate and simplify as much as possible. I write code and scripts to do most of my work anyways. The intention is to get away from me having to be so hands-on."

"Be prepared to spend a lot of time on conversions if you have a lot of clients."

"The CRM capabilities are not very good. It's clunky and could work a lot better than it does. There are no marketing add-ins, for example."

More Datto Remote Monitoring and Management cons

Pricing and Cost Advice

Information not available

"Regarding pricing, Kaseya sells it as part of a bundle called Kaseya 360. This package includes several tools, such as EDR, ransomware protection, and more. Considering the bundle, the price is reasonable. However, where I am in Brazil, the high dollar rate and taxes make it not cheap for mid-sized companies. Still, it's competitively priced compared to similar tools."

"It fluctuates on the number of computers you have. Depending on the number of computers you have, it can fluctuate anywhere between $5 to $10 per computer per month, which is not too bad. I am not aware of any additional costs beyond the standard licensing fee. It was one flat rate per device."

"AEM is a lot more scalable as you just pay per agent instead of having to purchase expensive licenses."

"The license typically depends on the number of endpoints. On the RMM side, I think we're paying around $2,250 per endpoint. Then there is also a license per user and tech, so that comes out to about a hundred bucks per tech, give or take."

"We had to pay out some overtime for a few problematic sites. Sites on domain networks are incredibly easy to install. We learned a few tricks that streamlined the process, but in the beginning, it was a bit tedious."

"It goes by how many endpoints you have. It is about $3,000 a month for us. If we can't figure it out ourselves and need additional help to set it up, we would have to pay for that."

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Top Industries

By visitors reading reviews

No data available

Performing Arts

13%

Wholesaler/Distributor

Computer Software Company

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Comodo RMM?

The most valuable features of Comodo RMM are the security antivirus and the ability to use other applications like the PSA and the ticketing system on one dashboard.

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What needs improvement with Comodo RMM?

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What is your primary use case for Comodo RMM?

Comodo RMM is a very good product. I've used it with one of my daycare clients, and we connect quite right. When they have an issue, for me to support it takes a longer time.

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What needs improvement with Datto Remote Monitoring and Management?

We are still on the learning curve with the solution, so I can't point out many specific areas for improvement yet.

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What advice do you have for others considering Datto Remote Monitoring and Management?

The main challenge was implementing patch management for software that was not in the tool's standard library or catalog. We overcame this by working with their technical support; now, we know how ...

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What is your experience regarding pricing and costs for Datto Remote Monitoring and Management?

Regarding pricing, Kaseya sells it as part of a bundle called Kaseya 360. This package includes several tools, such as EDR, ransomware protection, and more. Considering the bundle, the price is rea...

See all answers

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Product Reports

Buyer's Guide

Remote Monitoring and Management (RMM)

July 2025

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Buyer's Guide

Datto Remote Monitoring and Management

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Also Known As

No data available

Autotask EM, Autotask Endpoint Management, Datto RMM

Overview

Comodo Remote Monitoring and Management (CRMM) allows Managed Service Providers to have a comprehensive perceivability and control over the system that they oversee. It includes endpoint checking and alerts with quick remote desktop sharing, professional service automation, powerful strategy and interface for job creation, ticketing etc. As said above Comodo Remote Monitoring enhances the proficiency of their work processes and provide quality service to clients.

Xcitium

Autotask Endpoint Management is everything you need from an RMM solution, and it is all managed On Autotask’s customizable dashboards.

datto

Sample Customers

76BITS, Aquaflam, Convey2Web

Wessex Networks, Base2, Valiant Technology, Technology Services Group, TechGuru

Buyer's Guide

Comodo RMM vs. Datto Remote Monitoring and Management

July 2025

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