OpenText 360 for SharePoint and Comindware Tracker are competing products in the enterprise content management solutions category. OpenText 360 for SharePoint seems to have the upper hand in document management due to its strong SharePoint integration, while Comindware Tracker excels in workflow automation, offering more adaptable solutions.
Features: OpenText 360 for SharePoint offers seamless integration with Microsoft SharePoint, enhanced collaboration, and a secure content environment. Comindware Tracker stands out with its advanced workflow automation, customizable dashboards, and easy synchronization with various tools.
Room for Improvement: OpenText 360 for SharePoint could improve by offering more flexible pricing models, enhancing cloud capabilities, and simplifying user interfaces. Comindware Tracker could benefit from better integration with third-party applications, more comprehensive reporting tools, and enhanced security features.
Ease of Deployment and Customer Service: OpenText 360 for SharePoint is tailored for Microsoft environments, ensuring smooth integration but requiring substantial adaptation time. Its support is geared towards enterprise clients. Comindware Tracker allows for fast cloud or on-premises deployment and is noted for its personalized and efficient customer service.
Pricing and ROI: OpenText 360 for SharePoint involves significant upfront investments but promises high ROI for enterprises within Microsoft ecosystems. Comindware Tracker offers a cost-effective solution with lower initial costs and quicker ROI through streamlined processes and efficient workflow management.
The return on investment provided by OpenText 360 for SharePoint is excellent, and that is why we are continuing this team for the past 3 years.
It eliminates the challenges associated with handling files on local servers and allows efficient document management.
I have not directly contacted vendor support but use forums for any queries or issues while utilizing OpenText 360 for SharePoint.
If it were possible to merge everything and bring all information from multiple teams (Cognos, ClickView, AWS) into SharePoint as a centralized place, it would be really helpful.
Integration with a feature like Planner could assist in assigning tasks to specific individuals for follow-up.
The GUI should be improved for better user experience.
Pricing is very affordable as it is part of the Office 365 suite, costing around five dollars per user.
In terms of pricing, OpenText 360 for SharePoint is more expensive than Microsoft.
As an enterprise organization, we have enterprise service level agreements with customers and Microsoft partners, where organizations receive yearly discounts.
OpenText 360 for SharePoint significantly saves time for users by streamlining the tasks of handling, searching, and maintaining documents compared to traditional file servers.
The metadata can be retrieved from the SharePoint list, and those libraries and metadata serve as a very effective way that I am utilizing SharePoint, apart from just storing documents.
It offers automation capabilities with Power Automate, enabling automation of invoicing with API support from SAP.
Non-coding workflow software for business process modelling and management, automation of business operations, and workflow productivity boost. Minimize dependency on IT and allows non-technical users to design, run and modify Workflows with drag-and-drop simplicity.
A wide variety of workflow management solutions have been built with Comindware Tracker across all industries, departments, and workflow scenarios and brought transparency and accountability in businesses.
Key benefits of Comindware Workflow Software:
The Workflow Management system enables non-code addition and modification of workflows with no interruption to ongoing activities. It ensures quick-win implementation and reduces expenses.
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