We performed a comparison between Comindware Tracker and IBM Case Foundation based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The clean interface, prioritization, and private task lists aren't present in other solutions."
"It successfully routes hand-offs between different teams, adds transparency to workflows, and has a set of social collaboration tools."
"This software makes it so easy and enjoyable to work with the team. Any user can learn and start using the application quickly."
"I love this software because this software helps me to increase team productivity day-by-day."
"This software added transparency to our workflows. It helped with increasing throughput of clients and their satisfaction."
"The feature I have found most valuable is the easy synchronization with other tools."
"It provides a scalable solution that should allow me to grow my company without too much fuss or further set up required."
"The configurable dashboard analytics and reporting capabilities ensure timely decision making."
"The client and the IBM content navigation are the solution's most valuable features."
"It is easy to set up workflows that notify the user depending on certain events."
"Flexible and the ability to divide search screens, and to search for documents. The ECM feature inside the system is great."
"The solution is scalable."
"A valuable feature includes seamless integration with the document management system, along with robust capabilities in analytics and reporting."
"Case Foundation provides a strong security boost."
"It's very easy."
"The most valuable features are those involving decision making, analysis, and anything related to event documents because those processes are related to content as well."
"The UX/UI could be reviewed and revamped to meet new the criteria of Digitalization and Innovation."
"Figuring out how to integrate defined teams or groups into this system is difficult, and there are no contextual menus."
"There are not very many report templates, and if there were more, it would really help."
"The initial setup can be quite slow and finicky."
"The initial setup seemed a bit complex, and there is no great documentation."
"I would like them to offer a one-time payment plan that one can choose."
"This solution lacks API integration with some popular websites."
"If your organization has only a few team members then this tool is not suitable."
"There is a need for more open and flexible integration capabilities, allowing seamless collaboration with a broader spectrum of business process management solutions, beyond the confines of IBM's document management offerings."
"Comparing the solution with other interfaces, IBM BPM is much better than Case Foundation. They need to make this solution's interface more user-friendly."
"We are now using microservices but there are some areas where the coordination with FileNet is problematic."
"The place of improvement is merging or combining all of the workflow functionality into one seamless tool. Now, there are multiple installations that are different. Case Foundation, before you can put Case Manager and you've got IBM BPM, and the roadmap is there to merge them altogether. But that's the struggle at the moment, it's having multiple installations and disparate workflow applications."
"The solution can be quite expensive."
"There are some features that could be enhanced like the document viewer"
"IBM needs to update the user interfaces of all its products to make them more intuitive and accessible to beginners. Compared to Microsoft products, IBM solutions are less user-friendly. IBM programs are hard to master. It's a problem in my region because it's hard to find IT staff who can work with IBM."
"The cloud version could use more stability."
Earn 20 points
Comindware Tracker is ranked 49th in Business Process Management (BPM) while IBM Case Foundation is ranked 27th in Business Process Management (BPM) with 12 reviews. Comindware Tracker is rated 9.6, while IBM Case Foundation is rated 7.8. The top reviewer of Comindware Tracker writes "Easy to navigate and great for keeping everybody in the loop". On the other hand, the top reviewer of IBM Case Foundation writes "Streamlined business process automation with user-friendly design". Comindware Tracker is most compared with , whereas IBM Case Foundation is most compared with IBM Business Automation Workflow. See our Comindware Tracker vs. IBM Case Foundation report.
See our list of best Business Process Management (BPM) vendors.
We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
