Comindware Tracker vs IBM Case Foundation comparison

Comindware and IBM are both solutions in the Business Process Management (BPM) category. Comindware is ranked #44, while IBM is ranked #31 with an average rating of 8.0. Comindware holds a 0.3% mindshare in BPM, compared to IBM’s 0.5% mindshare. Additionally, 100% of Comindware users are willing to recommend the solution, compared to 86% of IBM users who would recommend it.

Comindware Tracker

Read 15 Comindware Tracker reviews

395 Views
312 Comparison Views

100% willing to recommend

IBM Case Foundation

Read 14 IBM Case Foundation reviews

405 Views
401 Comparison Views

86% willing to recommend

Comindware Tracker

IBM Case Foundation

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 18, 2024

IBM Case Foundation and Comindware Tracker are products that compete in the workflow management space. Comindware Tracker may have the advantage because of its advanced workflow capabilities, though IBM Case Foundation is often chosen for complex enterprise environments.

Features: IBM Case Foundation offers robust support for enterprise-level processes, integration with IBM's ecosystem, and strong security features. Comindware Tracker provides adaptive workflow capabilities, ease of customization without technical expertise, and quick modification of processes to adapt to business changes.

Room for Improvement: IBM Case Foundation could improve by simplifying deployment, reducing reliance on dedicated support, and enhancing user-friendliness. Comindware Tracker could strengthen scalability for larger enterprises, enhance integration with other complex systems, and provide more advanced security features.

Ease of Deployment and Customer Service: IBM Case Foundation involves a more complex deployment process with significant technical support and training required, whereas Comindware Tracker allows for simpler cloud-based deployment, reducing installation time and resources. Comindware Tracker offers responsive customer support with intuitive design, whereas IBM Case Foundation may need more dedicated support and training.

Pricing and ROI: IBM Case Foundation has higher initial setup costs reflecting extensive customization and enterprise capabilities, with ROI realized over time through improved business process management. Comindware Tracker offers competitive pricing with lower upfront costs, leading to quicker ROI, suitable for rapid implementation and swift process improvements while still delivering significant value.

To learn more, read our detailed Comindware Tracker vs. IBM Case Foundation Report (Updated: September 2025).

Buyer's Guide

Comindware Tracker vs. IBM Case Foundation

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Comindware Tracker

Ranking in Business Process Management (BPM)

44th

Average Rating

9.6

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

Process Automation (42nd)

IBM Case Foundation

Ranking in Business Process Management (BPM)

31st

Average Rating

7.8

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of September 2025, in the Business Process Management (BPM) category, the mindshare of Comindware Tracker is 0.3%, up from 0.1% compared to the previous year. The mindshare of IBM Case Foundation is 0.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM) Market Share Distribution
Product	Market Share (%)
IBM Case Foundation	0.5%
Comindware Tracker	0.3%
Other	99.2%

Business Process Management (BPM)

Featured Reviews

Sarah Sheluchin

Works

Excellent task manager software - supports both management and workflow

Excellent task manager software - supports both management and workflow. Time tracking is available and much used in our firm. Integration with Microsoft Outlook is also a great feature, along with the ability to access from mobile. Being able to use Comindware Tracker for common processes or standalone tasks for crucial in our decision to test the software. The software is flexible and computer-novice friendly, making training required minimal and efficient to implement.

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Nouman Nawaz

Deputy Director - IT(Plans) at DHA Lahore

Mature product in terms of security and stable product

The architecture is a bit difficult, but in BAW, they introduced the Business Automation Workflow. It's a bit easier compared to Case Manager. Currently, we use Case Manager, so it's a bit difficult to upgrade and handle, but BAW is comparatively much better and easier to handle. The limitation is only for customization because IBM doesn't support it. In some scenarios, if you want some business processes to be customized, we have already spoken two or three times with IBM representatives that we have to customize some of the features in this business process. They would say that if you want to do this automation at your own end, then okay, fine, go ahead, but we are not supporting all this customization. The only thing is the customization because it's a complete standard application.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"This software added transparency to our workflows. It helped with increasing throughput of clients and their satisfaction."

"The workflow tracker helps us to track our staff's workflow. It helps us to improve the productivity of our team."

"This solution can be useful for tracking the different stages of projects and the people working on them."

"The clean interface, prioritization, and private task lists aren't present in other solutions."

"The most valuable feature is that any non-technical personnel can easily work on the solution, redefining processes and creating drag and drop workflows according to the department or cross-department needs."

"Customize workflow processes visually and interactively."

"This software makes it so easy and enjoyable to work with the team. Any user can learn and start using the application quickly."

"It successfully routes hand-offs between different teams, adds transparency to workflows, and has a set of social collaboration tools."

More Comindware Tracker pros

"It provides us the capability of producing business processes for documents that are launched immediately when a document comes into the repository."

"It's very easy."

"The content management is great."

"The most valuable feature is its stability, which is why we are using it."

"A valuable feature includes seamless integration with the document management system, along with robust capabilities in analytics and reporting."

"Flexible and the ability to divide search screens, and to search for documents. The ECM feature inside the system is great."

"The client and the IBM content navigation are the solution's most valuable features."

"The solution is scalable."

More IBM Case Foundation pros

Cons

"Figuring out how to integrate defined teams or groups into this system is difficult, and there are no contextual menus."

"I would like them to offer a one-time payment plan that one can choose."

"It would be wonderful to have newer version releases more frequently, but it is quite a minor con."

"This solution lacks API integration with some popular websites."

"There are not very many report templates, and if there were more, it would really help."

"The UX/UI could be reviewed and revamped to meet new the criteria of Digitalization and Innovation."

"The initial setup seemed a bit complex, and there is no great documentation."

"I am expecting new updates to improve the software."

More Comindware Tracker cons

"The place of improvement is merging or combining all of the workflow functionality into one seamless tool. Now, there are multiple installations that are different. Case Foundation, before you can put Case Manager and you've got IBM BPM, and the roadmap is there to merge them altogether. But that's the struggle at the moment, it's having multiple installations and disparate workflow applications."

"The interface needs to be more user-friendly."

"There are some features that could be enhanced like the document viewer"

"We are now using microservices but there are some areas where the coordination with FileNet is problematic."

"Comparing the solution with other interfaces, IBM BPM is much better than Case Foundation. They need to make this solution's interface more user-friendly."

"There is a need for more open and flexible integration capabilities, allowing seamless collaboration with a broader spectrum of business process management solutions, beyond the confines of IBM's document management offerings."

"The limitation is only for customization because IBM doesn't support it."

"The cloud version could use more stability."

More IBM Case Foundation cons

Pricing and Cost Advice

"Setup cost is reasonable and average on the market. They offer simple licensing and price per user."

"The pricing and licensing is as per market standards, except that the process of extending licenses is also easy."

"Price per user works for me when they do not count my clients, which fill forms."

"The price is so reasonable."

"I benefit from this software by getting a variety of reporting options and features for a relatively low cost"

"Great value for the money."

"This solution has a very lost cost."

"The price falls in the middle range—not overly expensive but not extremely affordable either."

"IBM Case Foundation is a little expensive."

"This is not an expensive solution and we are using the standard license."

"Pricing is in the mid-range, it is not cheap, but it's not expensive."

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Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	4
Large Enterprise	3

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	5
Large Enterprise	6

Questions from the Community

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What do you like most about IBM Case Foundation?

A valuable feature includes seamless integration with the document management system, along with robust capabilities in analytics and reporting.

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What is your experience regarding pricing and costs for IBM Case Foundation?

The tool is expensive for my customers; it is very expensive, more than other solutions. Some customers say it is more expensive. The license cost for Cloud Pak is per user and increases with the n...

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What needs improvement with IBM Case Foundation?

We face some challenges with IBM Case Foundation from our customers, particularly with administration and configuration. We face many issues and open tickets with IBM regarding that, especially som...

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Comparisons

No data available

IBM Business Automation Workflow vs IBM Case Foundation

Compared 41% of the time

IBM BPM vs IBM Case Foundation

Compared 31% of the time

OpenText MBPM vs IBM Case Foundation

Compared 28% of the time

More IBM Case Foundation Competitors

Product Reports

Buyer's Guide

Comindware Tracker

September 2025

Download Comindware Tracker product report

Buyer's Guide

IBM Case Foundation

September 2025

Download IBM Case Foundation product report

Also Known As

No data available

Case Foundation, FileNet Business Process Manager

Overview

Non-coding workflow software for business process modelling and management, automation of business operations, and workflow productivity boost. Minimize dependency on IT and allows non-technical users to design, run and modify Workflows with drag-and-drop simplicity.

A wide variety of workflow management solutions have been built with Comindware Tracker across all industries, departments, and workflow scenarios and brought transparency and accountability in businesses.

Key benefits of Comindware Workflow Software:

Quick workflow setup with no IT resource required
On-the-fly changes to workflows, forms, and data
Easy implementation thanks to the Outlook-style interface
Unified Document and Data Management
Advanced analytics and reporting for effective Workflow Management
Cloud, on-premises and hybrid deployment

The Workflow Management system enables non-code addition and modification of workflows with no interruption to ongoing activities. It ensures quick-win implementation and reduces expenses.

Comindware

IBM Case Foundation is for organizations that need to harness unstructured information and integrate it with business processes to drive critical business decisions. It enables organizations to create, manage and optimize case-based processes and is designed to decrease development costs while significantly improving process performance. Case Foundation links specific pieces of content with a structured workflow. It's an on ramp for organizations that choose to move from document-centric workflow solutions to the advanced capabilities of IBM Case Manager.

IBM

Sample Customers

Anthem, Hertz, Aetna, CVS Pharmacy, Covidien, Quicken Loans, Associated British Ports, United Card Services

Suncorp Group Limited

Buyer's Guide

Comindware Tracker vs. IBM Case Foundation

September 2025

Free Report: Comindware Tracker vs. IBM Case Foundation

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