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CometChat vs HCL Connections comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CometChat
Ranking in Enterprise Social Software
26th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
HCL Connections
Ranking in Enterprise Social Software
12th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
55
Ranking in other categories
Corporate Portals (Enterprise Information Portals) (5th)
 

Mindshare comparison

As of July 2025, in the Enterprise Social Software category, the mindshare of CometChat is 0.4%, up from 0.2% compared to the previous year. The mindshare of HCL Connections is 1.0%, down from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Social Software
 

Featured Reviews

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Hasnain Zahid - PeerSpot reviewer
A stable tool useful to manage marketing-related activities
Stability-wise, I rate the solution a nine out of ten. Sometimes, the portal hangs because I find that if I am on a web page, I have to log out, and then I have to log in to the portal again. Since I see that the portal hangs at times, I have to move from one side of the portal to the next, making me feel that some things are scattered in the product. I attended a meeting with IBM recently, and they are improving a few of the things, in my opinion. The concerns that I have related to the product are being improved since I think many other users have reported issues similar to the ones I faced.
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
17%
Educational Organization
15%
Performing Arts
11%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about HCL Connections?
Stability-wise, I rate the solution a nine out of ten...Scalability-wise, I rate the solution a nine out of ten.
What needs improvement with HCL Connections?
The support is an area where the product can improve. My company faces some support-related issues because whenever we create or generate a ticket, it takes two days for the product's support team ...
What is your primary use case for HCL Connections?
I use HCL Connections for marketing purposes. The IBM product in our company already provides us with direct links to the marketing and HR sides.
 

Comparisons

No data available
 

Also Known As

No data available
IBM Connections, Lotus Connections
 

Overview

 

Sample Customers

Information Not Available
Yamato Financial Co. Ltd., University of Zurich, Gwinnett County Public Schools, Royal Boskalis Westminster N.V., Telus, Rabobank, Christian Brothers Services, Grupo Financiero Banorte, The Loft Group, Dow Water & Process Solutions, JGC Corporation, College of Medicine, Swansea University, solvito GmbH, Loft Group, Hamm-Reno Group GmbH, Geno SA
Find out what your peers are saying about Microsoft, Slack, Atlassian and others in Enterprise Social Software. Updated: June 2025.
859,687 professionals have used our research since 2012.