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Cognizant Virtual Workplace vs IBM Watson Real-Time Personalization comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cognizant Virtual Workplace
Ranking in Customer Experience Management
24th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Managed Collaboration Services (9th)
IBM Watson Real-Time Person...
Ranking in Customer Experience Management
21st
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Personalization Engines (21st)
 

Mindshare comparison

As of September 2025, in the Customer Experience Management category, the mindshare of Cognizant Virtual Workplace is 1.3%, up from 1.0% compared to the previous year. The mindshare of IBM Watson Real-Time Personalization is 1.7%, down from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Customer Experience Management Market Share Distribution
ProductMarket Share (%)
IBM Watson Real-Time Personalization1.7%
Cognizant Virtual Workplace1.3%
Other97.0%
Customer Experience Management
Find out what your peers are saying about Salesforce, Qualtrics, ServiceNow and others in Customer Experience Management. Updated: August 2025.
867,341 professionals have used our research since 2012.
 

Overview

Find out what your peers are saying about Salesforce, Qualtrics, ServiceNow and others in Customer Experience Management. Updated: August 2025.
867,341 professionals have used our research since 2012.