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Cloudflare Workers vs ServiceNow comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cloudflare Workers
Ranking in Rapid Application Development Software
24th
Average Rating
9.0
Reviews Sentiment
8.2
Number of Reviews
2
Ranking in other categories
No ranking in other categories
ServiceNow
Ranking in Rapid Application Development Software
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
222
Ranking in other categories
Help Desk Software (1st), IT Asset Management (1st), IT Service Management (ITSM) (1st), No-Code Development Platforms (1st)
 

Featured Reviews

KA
Our application responds faster and uses global data effectively
The most valuable feature of Cloudflare Workers ( /products/cloudflare-workers-reviews ) is that the data is on the edge. Since the data is on the edge, it makes the application more responsive worldwide, thus lowering the loading time and increasing user engagement. The scalability of Cloudflare Workers is also impressive, as it can handle spikes of traffic with ease. Cloudflare Workers also contributes to the application being faster and geographically distributed.
Nikhil Gohil - PeerSpot reviewer
Enables effective incident management and seamless workflow automation with valuable mobile accessibility
I haven't thought deeply about improvements for ServiceNow or what might be missing right now. There are so many modules and features in ServiceNow that I haven't explored them all, so it's hard to say what might be missing or should be improved. I suggest making the cost more affordable for smaller companies.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Overall, Cloudflare Workers is a very good solution."
"The most valuable feature of Cloudflare Workers is that the data is on the edge."
"ServiceNow is very easy to set up."
"You can have it installed and up and running within hours if you know what you're doing. Time to market would be one of the main things to consider."
"Within our organization, we're not finding really any major issues with scalability and things of that nature."
"Your time-to-market, or TTM, becomes faster when you use ServiceNow. Even individuals that are not tech savvy can quickly change processes and workflows in it. This can make the organization as a whole more agile."
"It's great to do statuses or to review tasks."
"Very easy to implement and to respond to my clients' needs."
"If it is a high priority, they will respond very quickly. If it is a low priority issue, it might take some time, some three or four days. I would rate the technical support as a 10 out of 10."
"It's more about the ease of use of ServiceNow. Plus, everything is there in a single platform. If you need any additional functionality, you just need to enable the plugins without even installing anything on the servers"
 

Cons

"Monitoring needs improvement. It's a bit difficult to understand how many failures occur and manage logging effectively."
"In general, the security of the product could be improved with minimal latency due to its many points of presence."
"The reporting, which also includes dashboards, needs to be improved, and there should also be the ability to turn on and off portions of Project Management. Currently, as soon as you install the new version, you've got to go back there and make all the tweaks. There should be just a configuration file that goes to the new version.  The Project Management module does not leverage the knowledge base the way it should, and there is no built-in ability to get to the articles. Resource management should be easier. It would be amazing if they can make resource management a little bit more graphical. There are other solutions that I've seen where resource management was a more visual experience."
"The solution could be made cheaper. Machine learning and artificial intelligence should be introduced in the next release."
"The ability to embed help information onto the screens."
"Needs additional software titles and easier normalization."
"There is a need for bug or error tracking in ServiceNow."
"System deployment and automation capabilities could be within the platform, similar to competitors."
"The challenge with ServiceNow lies in its expansive portfolio of services. It can be complex, and users may find it expensive and challenging to understand. There is a need for a configurator within ServiceNow that guides users on how to utilize the tool effectively. This configurator should provide insights into licensing, team requirements, and the best licensing model based on whether companies prefer ownership or consumption-based models."
"Their user interface is old-fashioned and outdated, and it can be more friendly for the eye. They can improve the user experience."
 

Pricing and Cost Advice

Information not available
"It is very expensive because it is a big organization. You have to pay for additional things."
"The solution is expensive."
"They could be more competitive with their licensing."
"We know that ServiceNow is not cheap, it's more expensive than other solutions. But we are trying to increase our ability to handle tickets so that the cost per ticket is less."
"I have found the solution very expensive."
"$230 per user."
"The solution is expensive."
"ServiceNow's pricing is comparatively higher than Helix's."
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Top Industries

By visitors reading reviews
No data available
Educational Organization
16%
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Cloudflare Workers?
Pricing is fair considering the features offered. Our costs vary based on load, with expenses around €100 per month for CORS and approximately €600 per month for using Workers to have data on the e...
What needs improvement with Cloudflare Workers?
Monitoring needs improvement. It's a bit difficult to understand how many failures occur and manage logging effectively.
What is your primary use case for Cloudflare Workers?
We use Cloudflare Workers ( /products/cloudflare-workers-reviews ) mainly to avoid Cross-Origin Resource Sharing (CORS) issues and as a reverse proxy. It has also been beneficial in speeding up our...
Which solution is better for developing non-ITSM applications: OutSystems or Service Now?
The short answer is that OutSystems is far better for 2 main reasons. Firstly, with Service Now you are locked into that platform for good. The business model is to lock in and then keep pumping th...
Would you choose ServiceNow over Microsoft PowerApps?
Hi Netanya, I will choose ServiceNow because ServiceNow is a very good tool compared to Microsoft PowerApp. Because ServiceNow has a very strong module (Performance Analysis) reporting which will ...
What do you like most about ServiceNow?
The solution has a user-friendly interface.
 

Comparisons

No data available
 

Overview

 

Sample Customers

Information Not Available
AAA, AstraZeneca, Becton, Dickinson and Company, Broadcom, Christus Health, Epicor, Equinix, GE Capital, Intuit, KPMG, Loyola Marymount University, OshKosh, Quantas, RedHat, Royal Bank of Scotland, Swiss Re, U.S. Department of Energy, Safeway, Yale University, and Zillow    
Find out what your peers are saying about Cloudflare Workers vs. ServiceNow and other solutions. Updated: June 2025.
860,168 professionals have used our research since 2012.