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Cloudflare Workers vs ServiceNow comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cloudflare Workers
Ranking in Rapid Application Development Software
24th
Average Rating
9.0
Reviews Sentiment
8.2
Number of Reviews
2
Ranking in other categories
No ranking in other categories
ServiceNow
Ranking in Rapid Application Development Software
2nd
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
223
Ranking in other categories
Help Desk Software (1st), IT Asset Management (1st), IT Service Management (ITSM) (1st), No-Code Development Platforms (1st)
 

Mindshare comparison

As of August 2025, in the Rapid Application Development Software category, the mindshare of Cloudflare Workers is 0.3%, up from 0.0% compared to the previous year. The mindshare of ServiceNow is 10.3%, down from 10.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Rapid Application Development Software
 

Featured Reviews

KA
Our application responds faster and uses global data effectively
The most valuable feature of Cloudflare Workers is that the data is on the edge. Since the data is on the edge, it makes the application more responsive worldwide, thus lowering the loading time and increasing user engagement. The scalability of Cloudflare Workers is also impressive, as it can handle spikes of traffic with ease. Cloudflare Workers also contributes to the application being faster and geographically distributed.
Nikhil Gohil - PeerSpot reviewer
Enables effective incident management and seamless workflow automation with valuable mobile accessibility
I haven't thought deeply about improvements for ServiceNow or what might be missing right now. There are so many modules and features in ServiceNow that I haven't explored them all, so it's hard to say what might be missing or should be improved. I suggest making the cost more affordable for smaller companies.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Cloudflare Workers is that the data is on the edge."
"Overall, Cloudflare Workers is a very good solution."
"We consider the integration capabilities of the solution with other tools to be a valuable feature."
"It provides internal clients with greater transparency about their projects and deliverables."
"I like the reporting aspect of it. It helps us know where we stand regarding the types of issues we're receiving... It also shows us trends. That enables us to possibly predict an issue that might come up in the future as well as what is happening right now. We will like that feature. With it, we can either avoid certain issues or know where we need to focus more regarding the service we provide."
"ServiceNow is easy to use and has a user-friendly interface."
"ServiceNow is one of the few easiest platforms you can integrate with products like Ansible to automate your workflows."
"SPM and ITSM features are the most helpful."
"It is user-friendly and simple to use."
"It's a straightforward and effective approach that minimizes the need for extensive explanations."
 

Cons

"In general, the security of the product could be improved with minimal latency due to its many points of presence."
"Monitoring needs improvement. It's a bit difficult to understand how many failures occur and manage logging effectively."
"While ServiceNow has many options, the number of options can sometimes be confusing regarding where to click or how things work, as it is based on configuration provided by the administrator."
"Service mapping could be less complicated."
"The solution could improve by being more stable."
"Its stability and pricing need improvement."
"Loads slower than expected, and its user interface needs improvement. Support for this product also needs to improve on their response time."
"Currently, we are finding it a bit difficult to monitor the subscriptions that are being used. The reporting feature related to this can be improved. Its ITOM functionality can be improved. BMC does a better job than ServiceNow in terms of capturing utilization and other such things."
"I have enjoyed all the features. There is not any feature that I have missed or didn't have."
"The challenge with ServiceNow lies in its expansive portfolio of services. It can be complex, and users may find it expensive and challenging to understand. There is a need for a configurator within ServiceNow that guides users on how to utilize the tool effectively. This configurator should provide insights into licensing, team requirements, and the best licensing model based on whether companies prefer ownership or consumption-based models."
 

Pricing and Cost Advice

Information not available
"ServiceNow's pricing is comparatively higher than Helix's."
"It is an expensive platform."
"In Tunisia, the companies find the licensing costs to be expensive."
"The licensing expenses are excessively high."
"The solution is expensive."
"There is an annual subscription to use this solution."
"For the modules we use, we found it competitive. I can't think of any costs in addition to the licensing fees."
"There are licensing fees."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
13%
Financial Services Firm
12%
Manufacturing Company
10%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Cloudflare Workers?
Pricing is fair considering the features offered. Our costs vary based on load, with expenses around €100 per month for CORS and approximately €600 per month for using Workers to have data on the e...
What needs improvement with Cloudflare Workers?
Monitoring needs improvement. It's a bit difficult to understand how many failures occur and manage logging effectively.
What is your primary use case for Cloudflare Workers?
We use Cloudflare Workers ( /products/cloudflare-workers-reviews ) mainly to avoid Cross-Origin Resource Sharing (CORS) issues and as a reverse proxy. It has also been beneficial in speeding up our...
Which solution is better for developing non-ITSM applications: OutSystems or Service Now?
The short answer is that OutSystems is far better for 2 main reasons. Firstly, with Service Now you are locked into that platform for good. The business model is to lock in and then keep pumping th...
Would you choose ServiceNow over Microsoft PowerApps?
Hi Netanya, I will choose ServiceNow because ServiceNow is a very good tool compared to Microsoft PowerApp. Because ServiceNow has a very strong module (Performance Analysis) reporting which will ...
What do you like most about ServiceNow?
The solution has a user-friendly interface.
 

Overview

 

Sample Customers

Information Not Available
AAA, AstraZeneca, Becton, Dickinson and Company, Broadcom, Christus Health, Epicor, Equinix, GE Capital, Intuit, KPMG, Loyola Marymount University, OshKosh, Quantas, RedHat, Royal Bank of Scotland, Swiss Re, U.S. Department of Energy, Safeway, Yale University, and Zillow    
Find out what your peers are saying about Cloudflare Workers vs. ServiceNow and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.