

Find out in this report how the two AI Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
It has reduced manual efforts that would otherwise be spent checking where spending is occurring and ensuring all teams use resources correctly.
I have seen a return on investment of 100%, with significant cost avoidance and measurable savings within the first few months of deployment.
I've seen a return on investment, as the savings are concrete, measurable, and they show up directly in the AWS bill.
It provides a single pane of glass from which I can see what is happening with all the servers in my infrastructure, which saves time.
It made a notable difference from when we were almost blind to being able to respond to calls immediately.
If we have a monitoring tool, we can save our transactions and see the performance of the application using MTTR and MTTD.
The additional support ended up taking longer than expected, with responses that did not meet our need for detailed and technical assistance.
Sometimes support needs to be reached, but they are very responsive and supportive.
The customer support for CloudCheckr is fantastic.
They are very slow to respond and integrate new features.
IBM support for Instana is responsive and helpful.
We did have experiences where a significant issue arose during implementation, often involving compatibility problems with JavaScript libraries used by IBM Instana Observability.
It scales well for MSPs and large enterprises, allowing for management of hundreds of accounts and tens of thousands of resources while retaining performance and visibility.
More innovations are coming in every day, so it is scalable and more applications are becoming container-based.
IBM Instana Observability demonstrates scalability, especially in dynamic, distributed environments such as microservices and Kubernetes.
CloudCheckr is stable and rock solid.
CloudCheckr is a powerful and feature-rich tool with abundant metrics.
Another area is drift analysis; there have been complaints about tracking optimization opportunities, such as how to track opportunities identified in January and whether they were resolved in February.
An area where CloudCheckr can be improved is pricing.
I had many false positives with IBM Instana Observability. Then I fixed the filters and it became more accurate on the errors reported.
One main issue I found with IBM Instana Observability was the customer support, which was very poor when we needed some features to be enabled or integrated into IBM Instana Observability sensors.
It is not open-source, and I have to be a partner to get more access to the products.
Overall, the pricing was quite convenient and represented good value for money.
Pricing is feature-tiered under the MSP licensing, and I would say the pricing was quite competitive and fair.
I won't pretend it's cheap, but we've saved multiples of what we pay for it, so the conversation with finance is straightforward.
I find the cost of IBM Instana Observability to be very affordable compared to competitors because the pricing mechanism is based on the host that we monitor, unlike other competitors such as DataDog and Dynatrace, whose pricing is based on other factors.
It is not that costly, especially since we only use two instances.
I think the pricing is good and I do not think it is high.
The cost visibility and reporting are really valuable, and the dashboard is informative and enables good decision-making.
What makes CloudCheckr easy for me to use is its intuitive interface.
The best features CloudCheckr offers include out-of-the-box security and compliance check features that provide over 35 different types of compliance checks at no cost, best practice checks, and alerts.
IBM Instana Observability has positively impacted my organization by making it easy to observe the entire infrastructure under one platform, which was the biggest advantage of onboarding onto IBM Instana Observability.
IBM Instana Observability has impacted my organization positively in that it has helped me find out what the issue is in real-time because of its one-second granularity and its ability to identify issues as quickly as possible.
With multiple servers and multiple applications, IBM Instana Observability allows us to resolve issues very quickly because we immediately know that a disk is full, the storage is full, or the database is down.
| Product | Mindshare (%) |
|---|---|
| IBM Instana Observability | 1.1% |
| CloudCheckr | 0.6% |
| Other | 98.3% |


| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 1 |
| Large Enterprise | 10 |
| Company Size | Count |
|---|---|
| Small Business | 6 |
| Large Enterprise | 5 |
CloudCheckr offers a cohesive platform for managing cloud infrastructures with a focus on cost visibility, security, and compliance. Designed for multi-cloud environments, it provides insights and optimizations to enhance decision-making and resource efficiency.
CloudCheckr delivers thorough cloud management with features like cost analysis, security and compliance checks, and automated optimization suggestions. Its intuitive interface allows for easy deployment, supporting cost-saving measures. Users often find its cost visibility, multi-cloud integration capabilities, and granular reporting particularly beneficial. However, improvements can be made in areas such as Azure and Google Cloud integration, reporting capabilities, pricing model clarity, and UI complexity reduction.
What are CloudCheckr's key features?Industries using CloudCheckr benefit from enhanced cloud financial optimization and security monitoring. Managed service providers find it crucial for customer billing, while organizations leverage its multi-cloud support for maintaining compliance and governing usage. Specifically useful in sectors like finance and technology, it aids in data analysis and cost-saving strategies.
IBM Instana Observability offers real-time application monitoring and management, designed for automation and intelligence on modern cloud-based environments.
IBM Instana Observability provides deep visibility into application performance, empowering businesses with automated root cause analysis and intelligent alerts to optimize cloud-native applications. It captures and visualizes comprehensive health metrics to enhance operational efficiency across distributed systems, making it an invaluable tool for IT and DevOps teams seeking to improve application reliability and performance.
What are the key features of IBM Instana Observability?IBM Instana Observability is widely adopted across industries like finance, healthcare, and retail, addressing specific challenges in each sector. In finance, it helps manage high-volume transactions with minimal latency. Healthcare benefits from its compliance support and reliable data monitoring. Retail industries utilize it for maintaining seamless customer interactions and operational uptime, ensuring business continuity and customer satisfaction.
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