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ClickUp vs JIRA Portfolio comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ClickUp
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
18
Ranking in other categories
Project Management Software (11th)
JIRA Portfolio
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
58
Ranking in other categories
Enterprise Agile Planning Tools (4th)
 

Featured Reviews

VarchasSubrahmanya - PeerSpot reviewer
A stable solution that offers it users a choice to opt for a streamlined approach to task management
From a product management function perspective, it can be challenging to measure whether ClickUp improves efficiency on a month-to-month basis. However, I believe that using ClickUp helps maintain our efficiency levels. If we were to stop using it, I am 100% sure that our efficiency would decrease. That being said, just because we are using ClickUp does not automatically mean our efficiency will increase. We have reached a point where we understand how to use ClickUp effectively, and without it, it would definitely be a problem. However, using it alone does not make us better every day. The absence of ClickUp would definitely cause a problem. But, since we are using ClickUp, we don't get to improve 10% on a month-by-month or a year-on-year basis. So, that's very difficult to measure. Introducing automation and AI would greatly benefit ClickUp by reducing manual work. Currently, team members need to update tasks and communicate issues, which requires me to read through each task and comment to understand the situation. However, if AI could assist in making faster decisions, it would greatly improve efficiency. I need to intervene at a minute level to discover if someone is facing a problem, but AI could help detect issues faster. The success of AI implementation can be seen in how ChatGPT has utilized AI.
Gary Craven - PeerSpot reviewer
Powerful, flexible solution with a bit of a learning curve
The weakness of the solution is that the interface is a little nonstandard, meaning it's very flexible. It's got a lot of power and gives the user the ability to combine different projects into the portfolio and move user stories between projects and link them. What I have found in a couple of organizations that I've used it with, is that the uptake tends to be a little slow because it's got a bit of a learning curve. It can dump data out to Excel and those programs, but it also has a big ecosystem of plugins and add-ons that you can get. I guess it has some strength in that regard, but if you're going to run it on-prem, you have to have people that are pretty well-versed in the program and have the time and capabilities to handle integration and make sure they're adding those modules correctly. Their interface is a little unique and I think that's partly because the core of the product has morphed into several sub-products, but the underlying architecture has stayed the same on all of them in that it was originally a help desk ticketing system. Now they are moving into these new use cases, including systems development, business projects, business processes, and redevelopment projects, but there is a problem with the nomenclature that they use, and some of the documentation is a little techy for moving it into those more business-focused use cases. It's a very tech-focused product and that's fair given its origins, but if they really want to expand their community of users, then they're going to have to move beyond that a little bit and polish it up.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I am currently exploring ClickUp AI, which I think is very good."
"We can update tasks and track projects."
"Everything in one place is the biggest benefit. I also like the diagramming tools, where you can create DFDs, structure charts, and more. That makes things easier."
"It is a scalable solution. I would rate it a ten out of ten."
"Stability-wise, I rate the solution a ten out of ten."
"It is great for visualization and project task assignments to team members."
"The most valuable feature of ClickUp is the UI scheduling tool. It is the best and most convenient and attractive."
"We found it very simple and intuitive to use...The initial setup is straightforward."
"JIRA Portfolio has many wonderful features."
"The product's centralized database creates a single source of data for working groups so no data needs to be reconciled."
"The most valuable features of the JIRA Portfolio are the ease of use, many developers are familiar with it."
"The most valuable feature of the JIRA Portfolio is for managing teams of 10 or more. It can track the program level and portfolio. There are plenty of beneficial features, such as the hierarchy-level view, customization, and structure plugin."
"The solution helps you organize projects"
"Portfolio's most valuable features are that it's user-friendly and customer-centric."
"What I like about the product is its extensive features, particularly the wide set of attributes for tracking issues. Jira Portfolio allows us to track not only the overall project but also specific components within it. This is beneficial for all stakeholders, including developers and business owners. For example, business stakeholders can track all issues, regardless of status."
"We use Jira Portfolio in our organization for issue tracking and task management. We had many projects. We didn't use it much for forecasting, but we did use it a bit for release planning by assigning tasks to releases. We didn't use it for project management or scenario planning; we just used it for tasks."
 

Cons

"ClickUp can improve the UI for mobile devices. For example, they are lacking some features in the Android version, such as Gantt charts."
"ClickUp's interface needs improvement."
"The cloud-based solution can get bugs in it occasionally, causing latency and loading issues."
"It can be improved by making it more user-friendly."
"ClickUp doesn't have a roadmap vision and a proper way of planning."
"ClickUp could improve its documentation section."
"Introducing automation and AI would greatly benefit ClickUp by reducing manual work."
"There is a need for significant improvement in the user interface to make it more intuitive and less time-consuming to become familiar with."
"Some key features like integration, big data warehousing and data modeling need work."
"The automation in JIRA Portfolio could improve, it takes some time. We have to do some other tactics to have the same integration. Manually integrating something will take more work than if it was automated, but the automation scripting in the solution is not simple."
"The workflow needs improvement."
"I think their view needs to be more user friendly. The UI makes it difficult to find things. Secondly, the configuration is very complex. JIRA should help people find out what configuration they are using."
"JIRA Portfolio could improve new implementation because if I want integration for the complete wide frame tools it cannot provide any wide frame tools."
"The product presently lacks visualization capabilities"
"Jira has room for improvement in terms of managing various projects and linking requirements centrally under one project. They could include some add-ons that enable you to link all the requirements and put them into a centralized place. That central place should be restricted to a limited set of users with privileges based on user groups with those rights."
"I think that front-end development is a little bit buggy in some cases. Some of the features take a while to respond and some need to be more clear."
 

Pricing and Cost Advice

"I don't have a lot of information about the pricing, but I know that it is fairly inexpensive."
"ClickUp is affordable."
"This solution costs $20 per user per month. If you have 20 users, you would pay $400 per month. There are no hidden fees that we are aware of."
"The product is expensive."
"The price of ClickUp is reasonable. The price is approximately eight dollars per month per person."
"I use the free version."
"The product has good pricing."
"The product’s cost is high."
"Portfolio is very expensive, costing on average $2000-3000 per user per month."
"On a scale of one to ten, where one is cheap, and ten is expensive, I rate the pricing a six."
"There are free plugins available, but most of them are at an additional cost. Additionally, other services are an extra cost."
"The solution is offered at a high cost"
"Given the solution’s significant functionality, benefits, and value, you get more than you pay for."
"The pricing continues to get higher."
"We have a license to use JIRA Portfolio, we are not using the free version."
"The price could be improved."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Healthcare Company
13%
University
6%
Media Company
6%
Financial Services Firm
20%
Computer Software Company
17%
Manufacturing Company
12%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ClickUp?
Everything in one place is the biggest benefit. I also like the diagramming tools, where you can create DFDs, structure charts, and more. That makes things easier.
What needs improvement with ClickUp?
They should explain better how costs and licensing are distributed. They auto take money from the credit card without notification for a while.
What do you like most about JIRA Portfolio?
The solution's tracking capabilities helped ensure we had full visibility into planned work and scheduled work.
What is your experience regarding pricing and costs for JIRA Portfolio?
I am part of the delivery team and am not exposed to the commercial information. However, from what I understand, JIRA is competitively priced. It is not considered expensive in the market.
What needs improvement with JIRA Portfolio?
User experience should be more intuitive. Currently, it's not that intuitive. Additionally, a lot of querying and customization is needed for reporting. If there could be some templates out of the ...
 

Also Known As

No data available
Portfolio for JIRA
 

Overview

 

Sample Customers

Information Not Available
Rosetta Stone, Sprint, UBS, Workday, Expedia, J.P. Morgan
Find out what your peers are saying about ClickUp vs. JIRA Portfolio and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.