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Fortra's Clearswift Secure Email Gateway vs Microsoft Exchange Online Protection (EOP) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortra's Clearswift Secure ...
Ranking in Email Security
30th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
0
Ranking in other categories
No ranking in other categories
Microsoft Exchange Online P...
Ranking in Email Security
8th
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
42
Ranking in other categories
Anti-Malware Tools (14th)
 

Mindshare comparison

As of August 2026, in the Email Security category, the mindshare of Fortra's Clearswift Secure Email Gateway is 1.2%, up from 0.8% compared to the previous year. The mindshare of Microsoft Exchange Online Protection (EOP) is 3.0%, down from 5.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Mindshare Distribution
ProductMindshare (%)
Microsoft Exchange Online Protection (EOP)3.0%
Fortra's Clearswift Secure Email Gateway1.2%
Other95.8%
Email Security
 

Featured Reviews

PC
Systems Administrator at a financial services firm with 1,001-5,000 employees
Stable, but malware needs improvement and customer support is poor
They need to improve the malware in the product. I am not satisfied with Clearswift because of the lack of customer support. The support is poor, the supplier takes a lot of time and it's expensive. We have some issues here when I contact the supplier, it takes a lot of time for them to get back to us but there's no solution. I am now looking at Symantec as a possible alternative.
NancyHartman - PeerSpot reviewer
Business Process Manager/ Educational Technologist at a educational organization with 1,001-5,000 employees
Layered email security has protected sensitive research and still flags phishing in real time
The valuable features of Microsoft Exchange Online Protection (EOP) include providing an additional layer of protection, as it builds on the basic Exchange level of security that allows us to get our work done. Another feature I appreciate is the ability to question things, as our Exchange server allows us to identify in real-time if an email is a phishing email or spam email. It really helps us identify risks, especially through our external exchanges via email or through our cloud-based platforms. Our Exchange system blocks any embedded AI from all our applications and products, so we cannot use embedded AI in our daily work from our official laptops because we have secure information. The system is quite locked down.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Go for it! I think it's an excellent product with great technical support."
"Ability to create your own content-filtering policies with relative ease."
"We use a few features for web proxy, and another feature is the email content filter and malware for our internal policy in the email content."
"A stable solution."
"Microsoft EOP's most valuable feature is a shared mailbox."
"It offers great security against malware and other threats."
"Overall, I think it's really a great product."
"The valuable features of Microsoft Exchange Online Protection (EOP) include providing an additional layer of protection, as it builds on the basic Exchange level of security that allows us to get our work done."
"We use the solution to receive emails. We do not use the calendar function as our clients are slow adaptors to the latest features."
"The scalability is pretty good; it does what it is supposed to do."
"The security features provided by Microsoft are robust."
"The product's most valuable feature is third-party integrations."
 

Cons

"I am not satisfied with Clearswift because of the lack of customer support."
"Malware needs improvement."
"FTP server and TRUST Manager functionality."
"We would like the solution to have more in-built intelligence in the way that it reviews potential security risks, rather than our team constantly having to update the policies."
"Not all settings can be configured automatically and most still require manual configuration. However, there is an automation tool available that can be used to input all the configurations either as a script or a tool it would be helpful."
"Our Exchange system is very locked down and secure, yet we still got hacked."
"It doesn't protect against everything. We do need protection for, for example, endpoints."
"I think the implementation could be more streamlined."
"The price could be lower."
"When you're using a Microsoft product solution, you can scale it, but if you're not, there are limitations."
"It wasn't easy or intuitive enough for me to start using it. So, the reason was that the solution changed."
 

Pricing and Cost Advice

Information not available
"The price could be lower."
"Apart from the license fee for the solution, there are no additional costs."
"The solution is priced high and could be less expensive compared to other solutions."
"The solution falls on the higher or more expensive side of the spectrum."
"Regarding the price, it's comparable to other service providers. We've also looked at Check Point's offerings, and the pricing doesn't seem to be an issue."
"The price of Microsoft Exchange Online Protection is reasonable."
"Microsoft Exchange Online Protection's pricing is a little bit more because its price has recently increased."
"It's a high price."
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Top Industries

By visitors reading reviews
Construction Company
12%
Financial Services Firm
11%
Retailer
9%
Comms Service Provider
8%
Financial Services Firm
12%
Manufacturing Company
9%
Computer Software Company
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise6
Large Enterprise13
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with Microsoft Exchange Online Protection?
From an end-user point of view, I am quite happy with Microsoft Exchange Online Protection (EOP) because my favorite feature is the ease with which I can identify if an email is a phishing email or...
What is your primary use case for Microsoft Exchange Online Protection?
Microsoft Exchange Online Protection (EOP) serves as the main use case for my company because, as a research company, we require a very high level of security. We use multiple authentication method...
What advice do you have for others considering Microsoft Exchange Online Protection?
My experience with Microsoft Exchange Online Protection (EOP) is from an end-user perspective, and I do not have admin management experience. I am not familiar with the Advanced Threat Protection f...
 

Also Known As

No data available
Microsoft EOP, MS Exchange Online Protection
 

Overview

Find out what your peers are saying about Fortra's Clearswift Secure Email Gateway vs. Microsoft Exchange Online Protection (EOP) and other solutions. Updated: August 2026.
910,479 professionals have used our research since 2012.