

Microsoft Virtual Server and Citrix DaaS are key players in the virtualization market, offering server infrastructure and Desktop as a Service solutions, respectively. While Microsoft is preferred for its pricing and support effectiveness, Citrix earns higher marks for its robust features and overall product value.
Features: Microsoft Virtual Server is liked for its simplicity, scalability, and integration capabilities with existing Microsoft products, ensuring intuitive server management. Its data restoration and network integration are crucial for cloud operations. On the other hand, Citrix DaaS is noted for reliable remote access, effective application delivery, and secure computing, all essential for enterprise-level deployments. It adapts to user needs by offering application and desktop flexibility on various devices.
Room for Improvement: Microsoft Virtual Server needs enhancements in user interface, network performance, security, and Linux integration. It also faces high cost and stability concerns. Citrix DaaS could improve its licensing clarity, support services, and application compatibility. Users seek better multi-environment integration and straightforward deployment processes.
Ease of Deployment and Customer Service: Microsoft Virtual Server is frequently implemented on-premises, with mixed reviews about customer support accessibility. Citrix DaaS, offering hybrid and public cloud deployments, generally receives positive feedback for customer service, albeit with some licensing management challenges.
Pricing and ROI: Microsoft Virtual Server offers traditional licensing with one-time or annual payments, though it is noted as costly. Its ROI is quick, assisted by a pay-as-you-go model. Citrix DaaS provides flexible licensing, including concurrent and device-based options. Despite being expensive, especially with additional solutions, its comprehensive capabilities are often worth the cost for users.
We can save 50% compared to on-premises infrastructure.
The best support I have received is from Ireland, Dublin.
The first level often wastes time because I usually have to escalate to an engineer for proper support.
Citrix support is better than Microsoft support.
We must pay for advanced technical support, and sometimes it is expensive.
The platform can scale to very large numbers.
It supports over 100 apps and 20,000 users in our organization, demonstrating impressive scalability.
Citrix DaaS offers vast scalability options as workloads can be deployed across multiple data centers like Azure, Google, or AWS.
Scalability, flexibility, and performance are key factors, indicating no significant limitations.
The fact that it is scalable makes it easy to adapt to new business directions and adopt other software.
Citrix DaaS allows for satisfactory stability by facilitating workload deployment in various data centers including Azure, Google, or AWS.
There are a few features like user search, binary search, and LDAP search that have been well-implemented and are user-friendly, aiding many administrators.
Creating App-V applications is not an easy task and could take from hours to weeks without success.
Citrix should have different pricing based on company size.
This makes it challenging to remain with them, and it becomes necessary to explore alternatives to achieve the same performance with less expense.
Introducing a .NET experience with a drag-and-drop feature would enhance ease of report formation and monitoring tools.
If something were available automatically instead of updating manually, that would be beneficial.
Citrix DaaS is considered expensive, especially for companies that do not require multi-cloud.
The scalability of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is impressive, supporting over 100 apps and a user base of 20,000 within our organization.
With Citrix, all connections are outgoing, minimizing firewall vulnerability.
Multi-factor authentication has helped secure applications because users typically have two-way authentication software on their phones.
The data is safe, easily accessible, fast, and scalable.
Microsoft Virtual Server also handles a large number of users effectively, which benefits my organization.
| Product | Market Share (%) |
|---|---|
| Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) | 22.1% |
| Microsoft Virtual Server | 6.0% |
| Other | 71.9% |

| Company Size | Count |
|---|---|
| Small Business | 44 |
| Midsize Enterprise | 21 |
| Large Enterprise | 69 |
| Company Size | Count |
|---|---|
| Small Business | 20 |
| Midsize Enterprise | 8 |
| Large Enterprise | 15 |
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