We performed a comparison between Cisco TelePresence and ConnectWise ScreenConnect based on real PeerSpot user reviews.
Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features of Cisco TelePresence are the basic standard features and the ease of use. Additionally, the configuration and integration are exemplary."
"PresenterTrack cameras improve the meeting experience."
"TelePresence allows our customers to have a quick meeting while traveling and still be effective. It saves time and money."
"Telepresence's most valuable feature is keeping highly paid employees, such as executives, on the ground instead of wasting time flying around the world. So if you have the right telepresence plan and form, it's not just the video cameras and the systems behind them, it's the way you lay out your meeting room.You can have multiple offices interconnecting in a single meeting, and it looks like everybody's in the same big conference room together because the telepresence yields such a fantastic amount of clarity."
"We have a dual screen option to enable video and content sharing."
"It was stable. So, I would rate the stability a ten out of ten."
"The configuration is a valuable."
"The SpeakerTrack feature is the most valuable feature."
"It's very low maintenance."
"The product's two-factor authentication means we are not worried like before about the state of our security."
"The product is really easy to deploy."
"You can bring up a command prompt remotely and execute commands without having to disturb the user."
"Valuable features include the responsiveness, ability to tune up and tune down the connection, and video."
"I do love the monitoring page. If you are using ConnectWise Control, which is the on-prem version, when you are logged into the admin panel, there is a status page that checks network connectivity, the status of the license, and so on."
"Unattended access is the most important feature."
"I've noted an ROI while using the solution."
"The calling features can be improved."
"I would rate my experience with the initial setup a three out of ten, with ten being expensive. It was complex with badges and certificates. Too crazy."
"The price of Cisco TelePresence overall should be reduced."
"I was in touch with one of our clients and they mentioned that they would like to have a holographic video conferencing. It would be great if that feature would be added."
"The tool is expensive."
"MX800 comes only with one available DVI port. A few more HDMI ports will improve the system's capability."
"If it had Chrome capability, that would be great; being able to use it on a Chrome device. Right now, I can't use it on my Chrome device."
"There is an issue which is pretty rare, but I find it at least when connecting from my mobile device. I am forced to refresh the screen by changing the screen quality to get screen updates. This only happens sometimes."
"They could provide a toolbox for the plan I'm on."
"The solution is a little bit complicated when you want to implement it."
"The recent redesign has made it slower and basically worthless."
"There can be some complexities when running patches or when building up all the profiles, making them areas where improvements are required."
"There is one back-end issue that I am running into at some of locations where I login to provide support, and sometimes port 443 is blocked. That is what it uses to connect. So, I am having to do workarounds to get a session started."
"We have had issues. We have had circumstances, for reasons we don't know, where the service will stop running, and when the service stops running that computer no longer becomes reachable. We haven't really seen that so much on desktops, but we have seen that happen quite frequently on server operating systems, Server 2008, Server 2012. You can install the product and then a week down the road it will just stop."
Cisco TelePresence is ranked 10th in Virtual Meetings with 7 reviews while ConnectWise ScreenConnect is ranked 7th in Virtual Meetings with 37 reviews. Cisco TelePresence is rated 8.0, while ConnectWise ScreenConnect is rated 8.4. The top reviewer of Cisco TelePresence writes "A scalable solution that needs some improvement in pricing and stability". On the other hand, the top reviewer of ConnectWise ScreenConnect writes "Multifeatured remote access software which offers security, stability, and easy scalability". Cisco TelePresence is most compared with Webex, Zoom, Polycom RealPresence Clariti and Cisco Meeting Server, whereas ConnectWise ScreenConnect is most compared with Microsoft Remote Desktop Services, Check Point Remote Access VPN, TeamViewer, LogMeIn Pro and BeyondTrust Remote Support. See our Cisco TelePresence vs. ConnectWise ScreenConnect report.
See our list of best Virtual Meetings vendors.
We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
