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Cisco Secure Firewall vs Fortinet FortiGate vs Palo Alto Networks VM-Series comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.9
Cisco Secure Firewall provides security and efficiency benefits, though maintenance costs and ROI measurement pose challenges for some users.
Sentiment score
7.5
Fortinet FortiGate is valued for affordability, cost savings, enhanced security, operational efficiency, quick implementation, and long-term ROI benefits.
Sentiment score
7.1
Palo Alto Networks VM-Series offers strong ROI with enhanced security, increased agility, and significant time savings for users.
The biggest return on investment when using Cisco Secure Firewall is that there's no waste in any infrastructure cost and licensing costs for us.
From my point of view, the biggest return on investment when using Cisco Secure Firewall is the single pane of glass, which is a huge plus for us.
Clients are now comfortable and not wasting productive hours on IT support.
The automation part is giving us a cost benefit and speed; we can react faster.
When investing in cybersecurity with Fortinet FortiGate 200, which costs more than $10,000, companies that are growing directly can expect ROI within 1.5 to 3 years.
Customers can see data within a week, indicating a quick return on investment.
 

Customer Service

Sentiment score
7.4
Cisco Secure Firewall's support is praised for expertise and responsiveness, though some users report occasional service inconsistencies.
Sentiment score
7.0
Fortinet FortiGate's customer service is praised for strong support but experiences inconsistent response times and varying support quality.
Sentiment score
7.6
Palo Alto Networks VM-Series support is responsive and professional, but some users note room for improvement in efficiency.
I have to provide many logs, yet problems remain unresolved, often requiring workarounds rather than solutions.
I have been working with them on firewalls, wireless, switching, and routing, and the support is the best.
On a scale of one to ten, I would rate Cisco's customer service a 10.
I would rate their support for FortiGate a nine out of ten.
They offer very accurate solutions.
The quick resolution of issues with Fortinet FortiGate is due to the support of the company and the fact that the equipment is easy to work with.
The support quality could be improved.
Resolving issues promptly.
They are responsive and provide high-quality assistance.
 

Scalability Issues

Sentiment score
6.7
Cisco Secure Firewall is praised for scalability but faces challenges with deployment costs, licensing, and hardware limitations.
Sentiment score
7.3
Fortinet FortiGate is scalable and flexible, though complex deployments and upgrade costs can pose challenges for users.
Sentiment score
7.6
Palo Alto Networks VM-Series is scalable, satisfying users despite some cloud integration challenges, and suitable for diverse enterprises.
Scalability presents a challenge.
Compared to FortiGate and Palo Alto, it lags in configuration and other aspects.
Even with the highest one, the 4600, we still face issues, particularly when transitioning between screens; it becomes very slow.
They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.
The variation comes in terms of the interfaces and throughputs, but from a security perspective, you get the same benefit, irrespective of whether you have an entry-level unit or an enterprise.
We determine sizing based on multiple factors: number of users, available links, traffic types, server count, services in use, and whether services will be published.
They are easy to upgrade, and with credit licensing, they scale effectively according to demand.
The solution is scalable and can easily handle an increase in the number of users.
It is easy to use with an excellent graphical user interface and extensive documentation, which contributes to its high scalability.
 

Stability Issues

Sentiment score
7.5
Cisco Secure Firewall is stable and reliable, with minor issues quickly resolved through updates and proper management.
Sentiment score
7.9
Fortinet FortiGate is praised for stability and performance, with timely updates enhancing reliability in diverse configurations.
Sentiment score
8.3
Palo Alto Networks VM-Series is praised for stability and reliability, despite occasional bugs and manual interventions during upgrades.
We work with a cluster with high availability, so if something goes wrong, we have it functioning.
Cisco Secure Firewall offers exceptional performance and stability.
We were begging them to implement two-factor authentication mechanisms, and they never did it, and in the end, something happened.
We have not had any problems with the operating systems or maintenance of subscriptions.
The solution is very stable.
We have observed that the device is significantly more stable than before.
Hardware is generally very stable.
I have not experienced any major problems or downtime.
Perfection is unlikely as the dynamic nature of traffic and constant changes can result in occasional bugs despite regular updates.
 

Room For Improvement

Cisco Secure Firewall requires upgrades in performance, usability, cost, third-party integration, and advanced features to enhance user experience.
Fortinet FortiGate users find issues with support, cost, usability, and features like DLP and reporting compared to competitors.
Palo Alto Networks VM-Series needs better integration, scalability, documentation, cloud compatibility, and improved features to address user concerns and performance.
Firepower Management Center is quite out of date compared to other vendors.
The integration between Cisco products themselves presents difficulties, such as SD-WAN configuration.
Cisco Firewalls require FMC for management.
By providing an integrated solution, users would have access to all features and functionalities within a single window, eliminating the need to navigate through multiple windows.
Investing in a solution that can accommodate such growth would be more cost-effective than repeatedly purchasing new hardware.
The constant daily revisions necessitate meticulous identification of the relevant documents to prevent the use of outdated information that could jeopardize our environment.
Integration with CSIRT across all use levels would make it easier for administrators to stay updated on the blocked entities without manual intervention.
Most customers go for partner-enabled support, which involves multiple layers, leading to delays.
When managing the firewall, it involves a Strata Cloud web browser that requires improvement to enhance deployment ease and call center efficiency.
 

Setup Cost

Cisco Secure Firewall is premium priced, with initial and ongoing costs often higher than competitors, but offers reputed quality.
Fortinet FortiGate offers cost-effective pricing for SMBs, with manageable upfront costs and negotiable long-term discounts.
Palo Alto Networks' VM-Series pricing is high but justified by advanced security features, with flexible licensing aiding budget management.
It's considered a premium, but people pay that price for Cisco.
There are a lot of in-place contracts for us that provide the benefit of discounts.
The pricing is very good for us, especially since we have a partnership with Cisco.
The most expensive part is the renewal of the license subscription.
FortiGate is priced lower than Palo Alto.
Last year, I renewed the support for three years, which can sometimes be expensive but depends on the security benefits and how it helps us.
Palo Alto is expensive in terms of pricing, particularly when comparing features to cost.
The cost involves purchasing through a vendor, which might mark up due to the supply chain.
Pricing for Palo Alto Networks is higher than other OEMs, but considering the robustness and features, it gains customer trust.
 

Valuable Features

Cisco Secure Firewall offers robust security, ease of management, scalability, and seamless integration, enhanced by Talos threat intelligence.
Fortinet FortiGate offers comprehensive security features, easy management, high-performance support, and competitive pricing, making it highly valued by users.
Palo Alto Networks VM-Series excels in threat prevention, scalability, and user-friendly management, integrating advanced security features and cloud services.
Cisco Secure Firewall allows me to safeguard Layer 7 or Layer 3 and manage the security rules with the business needs of my organization.
It includes features like IPS, malware protection, and other security features.
Cisco Firewall has very good features, like trusted applications and restricted access for users based on keywords.
The firewall, IPS, and VPN functions are the most valuable features.
FortiGate provides solid protection against viruses, malware, and other threats.
In terms of security, we have not experienced any security flaws or loopholes, and it has proven to be quite stable.
We use these tools to prevent all known and unknown threats using Palo Alto Networks' Wildfire and other data filtering tools to gather information, analyze traffic, manage malicious traffic, and offer visibility, control, and attack prevention.
Palo Alto's robust threat intelligence supports new updates, and I can open cases directly with their Threat Intelligence team.
The DNS security significantly enhances security through visibility and detection, allowing control over crucial traffic like DNS, which is often exploited by ransomware.
 

Mindshare comparison

As of June 2025, in the Firewalls category, the mindshare of Cisco Secure Firewall is 6.0%, up from 5.5% compared to the previous year. The mindshare of Fortinet FortiGate is 21.4%, up from 17.8% compared to the previous year. The mindshare of Palo Alto Networks VM-Series is 0.9%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls
 

Featured Reviews

Carlos Reis - PeerSpot reviewer
Proven reliability and strong support spark trust but system updates slow and complex
The Cisco Secure Firewall product in general has room for improvement. I had a problem this weekend working with one of them, and I think it's very specific, though I'm going to be more general with my answer. Cisco has the FMC as a centralized tool, but sometimes they have too many dependencies. I faced a problem this weekend because while trying to solve an issue with one of the company's firewall management centers, I couldn't update or install an update on the platform due to a remote site being down. The device got stuck in my queue. I had to cancel my maintenance because of that. Everyone was expecting me to fix many bugs, but because of one device, I had to cancel everything. Sometimes the ID is nice around Cisco, but another area they need to improve is the capability to manage multiple devices. The FMC manages many devices, but if I put too many, around 300 devices, it becomes very slow, and the system becomes heavy. When you compare that with solutions such as Palo Alto, Palo Alto can manage many more devices on the same type of platform. Cisco is better at managing things such as RMAs. They do that exceptionally, even with the support. However, when we're talking about the FMC itself, sometimes they have some small issues; the platform is very slow and has too many bugs in the versions. We constantly need to update the platform to maintain stability.
Jorge Martínez - PeerSpot reviewer
Offers good SD-WAN capabilities and integrates easily with Fortinet devices
I am not part of the initial setup or deployment process since I work in presales. The setup or deployment is quite easy, as you can do a one-touch deployment that automatically connects to the FortiManager cloud when you connect it to a broadband or dynamic IP, allowing you to start the configuration from that point. We usually sell it for on-premises setups. It's on the cloud only when the client has virtual machines or their own service. Sometimes they have a service on the cloud like AWS, but it's more difficult to sell now because AWS has an e-commerce option where you can buy FortiGate directly. The only thing you need is someone to manage and configure.
RonnieYazdani - PeerSpot reviewer
User-friendly CLI and efficient dashboard streamline operations with robust security features
I find Palo Alto Networks VM-Series easy to deploy, and none of my customers have had significant complaints. My customers have high certifications provided by Palo Alto Networks. The friendly dashboard and the ability to easily command and use the CLI make Palo Alto Networks VM-Series a better product. It offers robust solutions, making it valuable to my customers.
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Comparison Review

it_user216600 - PeerSpot reviewer
Jan 3, 2016
Sophos UTM vs. Fortinet FortiGate
I have used both Sophos and Fortinet products in production and I have found the Sophos UTM appliances (hardware and virtual) to be a better fit most of the time -- with a few caveats which I will touch on below. In both instances, the transition from TMG will be mostly straightforward. The main…
 

Top Industries

By visitors reading reviews
Educational Organization
41%
Computer Software Company
14%
University
5%
Manufacturing Company
4%
Educational Organization
15%
Computer Software Company
15%
Comms Service Provider
7%
Manufacturing Company
6%
Computer Software Company
17%
Financial Services Firm
14%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

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What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
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Also Known As

Cisco Adaptive Security Appliance (ASA) Firewall, Cisco ASA NGFW, Adaptive Security Appliance, Cisco Sourcefire Firewalls, Cisco ASAv, Cisco Firepower NGFW Firewall
FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate, Fortinet Firewall
No data available
 

Overview

 

Sample Customers

There are more than one million Adaptive Security Appliances deployed globally. Top customers include First American Financial Corp., Genzyme, Frankfurt Airport, Hansgrohe SE, Rio Olympics, The French Laundry, Rackspace, and City of Tomorrow.
Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Warren Rogers Associates
Find out what your peers are saying about Netgate, Fortinet, OPNsense and others in Firewalls. Updated: May 2025.
856,856 professionals have used our research since 2012.