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Cisco Secure Firewall vs Fortinet FortiGate vs Palo Alto Networks VM-Series comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.3
Cisco Secure Firewall offers positive ROI with cost-effectiveness, stable security, and resource efficiency, despite higher maintenance costs.
Sentiment score
5.8
Fortinet FortiGate delivers cost efficiency, improved security, and management simplicity, leading to high user satisfaction and significant ROI.
Sentiment score
5.7
Palo Alto Networks VM-Series delivers strong ROI through enhanced security, rapid deployment, and significant time savings despite high pricing.
There is always a return on investment because you find you invest heavily, but your environment is secure and then you are at rest; you do not need to panic.
Specialist Datacenter And Server at IHS Towers
The biggest return on investment when using Cisco Secure Firewall is that there's no waste in any infrastructure cost and licensing costs for us.
Assistant Vice President at PLDT Enterprise
From my point of view, the biggest return on investment when using Cisco Secure Firewall is the single pane of glass, which is a huge plus for us.
Network Engineer at a government with 10,001+ employees
Clients are now comfortable and not wasting productive hours on IT support.
Managing Director at a manufacturing company with 10,001+ employees
The automation part is giving us a cost benefit and speed; we can react faster.
BDM Fortinet & BDM Teamlead at Exclusive Networks
It's a very useful tool to mitigate and protect your enterprise.
Staff Infrastructure & Security Engineer at Mozn Systems
Customers can see data within a week, indicating a quick return on investment.
Senior Manager Technical Security at Hitachi Systems, Ltd.
 

Customer Service

Sentiment score
7.2
Cisco Secure Firewall's customer support is generally well-regarded for its expertise, though some users experience delays and difficulties reaching experts.
Sentiment score
6.5
Fortinet FortiGate's support is valued for responsiveness but needs improvement in consistency, speed, and technical competence.
Sentiment score
7.5
Customers appreciate Palo Alto Networks VM-Series support for responsiveness and expertise, despite occasional delays and high premium service costs.
I have to provide many logs, yet problems remain unresolved, often requiring workarounds rather than solutions.
VSO at a computer software company with 501-1,000 employees
I have been working with them on firewalls, wireless, switching, and routing, and the support is the best.
Principal Consultant at Epitome Infotech Solutions (P) Ltd
They have expertise and provide solutions for the most difficult problems.
Network Security Administrator at a government with 501-1,000 employees
The quick resolution of issues with Fortinet FortiGate is due to the support of the company and the fact that the equipment is easy to work with.
IT Manager at a consultancy with 10,001+ employees
I would rate the technical support for Fortinet FortiGate a ten out of ten.
NAC Support at Rah Infotech Pvt Ltd
As a solution provider, when I encounter problems, I connect directly with Fortinet support, and they provide solutions within a very short time.
Manager, Information Technology Operation/Presales at TechMonarch
The support quality could be improved.
Senior Manager Technical Security at Hitachi Systems, Ltd.
Resolving issues promptly.
Head of Sales at Omgea Exim Ltd
They are responsive and provide high-quality assistance.
Cyber security consultant at L&T Technology Services
 

Scalability Issues

Sentiment score
6.7
Cisco Secure Firewall offers scalable solutions for diverse enterprises, despite higher costs and licensing complexities with smaller models.
Sentiment score
7.1
Fortinet FortiGate offers excellent scalability with flexible deployment options, though hardware scalability may require planning or upgrades.
Sentiment score
7.4
Palo Alto Networks VM-Series is scalable, easy to deploy, and suits businesses with positive feedback on flexibility and growth.
When something happens in the device, the failover happens very quickly without any interruption.
Network Unit Head at a comms service provider with 501-1,000 employees
Cisco Secure Cloud now allows us to potentially take the management functions of Cisco Secure Firewall, move it into the cloud, and integrate it with other Cisco security products, managing everything from one single pane.
Senior Network Engineer at a insurance company with 5,001-10,000 employees
I rate the scalability as a number 10.
Cybersecurity Team Leader at EMAK For Computer Manufacturing (ECM)
They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.
IT Manager at Daltons Limited
The variation comes in terms of the interfaces and throughputs, but from a security perspective, you get the same benefit, irrespective of whether you have an entry-level unit or an enterprise.
Cewa Solutions Architect at a tech services company with 11-50 employees
We determine sizing based on multiple factors: number of users, available links, traffic types, server count, services in use, and whether services will be published.
General Surgery Specialist at Helwan University Cairo
They are easy to upgrade, and with credit licensing, they scale effectively according to demand.
Security Technical Lead at a tech services company with 11-50 employees
The solution is scalable and can easily handle an increase in the number of users.
Cyber security consultant at L&T Technology Services
It is easy to use with an excellent graphical user interface and extensive documentation, which contributes to its high scalability.
Senior Security Consultant at Netsecurity.no
 

Stability Issues

Sentiment score
7.6
Cisco Secure Firewall is highly stable and reliable with minimal downtime and frequent updates, enhancing user satisfaction.
Sentiment score
7.7
Fortinet FortiGate is a reliable, stable platform needing careful configuration to avoid occasional bugs during updates.
Sentiment score
8.2
Palo Alto Networks VM-Series is highly regarded for stability, reliable performance, and consistent uptime, despite minor navigation delays.
We have often encountered split-brain scenarios during failover processes and code upgrades, which have been persistent problems for us.
Senior Manager, Network Engineering at TTi Power Equipment
We work with a cluster with high availability, so if something goes wrong, we have it functioning.
Cisco Secure Firewall offers exceptional performance and stability.
Principal Consultant at Epitome Infotech Solutions (P) Ltd
We're experiencing 99.999% availability consistently.
Manager, Information Technology at a consumer goods company with 11-50 employees
I would rate the stability of Fortinet FortiGate a ten out of ten.
NAC Support at Rah Infotech Pvt Ltd
Currently, we are experiencing a general outage of one of the main internet service providers of the Dominican Republic, and we have not been impacted in our operations because with SD-WAN, we have another internet service provider and we are working with the second WAN connection without any disruption.
CISO at a financial services firm with 1,001-5,000 employees
Hardware is generally very stable.
Security Technical Lead at a tech services company with 11-50 employees
I have not experienced any major problems or downtime.
Senior IT Infrastructure Specialist at contemi
Perfection is unlikely as the dynamic nature of traffic and constant changes can result in occasional bugs despite regular updates.
Senior Security Consultant at Netsecurity.no
 

Room For Improvement

Cisco Secure Firewall struggles with usability, complexity, pricing, and needs improvements in UI, logging, deployment, integration, and performance.
Fortinet FortiGate users seek better integration, pricing, stability, security, support effectiveness, GUI ease, and documentation improvements.
Palo Alto Networks VM-Series needs UI updates, better platform integration, scalability, user-friendliness, and improved documentation for broader efficiency.
My ongoing complaint for the last six years has been the lack of CLI functionality, which hinders my ability to work on the firewall, alongside concerns regarding deployment time.
Senior Manager, Network Engineering at TTi Power Equipment
The GUI is useless for me and frustrates me to a very high degree, which led me to switch to the CLI for configuration.
Network Engineer at a logistics company with 10,001+ employees
Firewall as a Service can scale to a very large extent because it is a cloud-based offering that can scale up to a very large number, which is not a problem.
Chief Technology Officer at Binary Global Limited
These sessions should be around five to ten minutes long, allowing users and partners to quickly grasp the information without disrupting their daily tasks.
Managing Director at a manufacturing company with 10,001+ employees
The solution should be able to implement machine learning and analytics of all the logs for threat detection and protection.
Senior Systems Engineer at Caribbean Development Company
It would be better for customers to get immediate replacements even with a standard subscription.
Director at a tech services company with 11-50 employees
Integration with CSIRT across all use levels would make it easier for administrators to stay updated on the blocked entities without manual intervention.
Cyber security consultant at L&T Technology Services
Most customers go for partner-enabled support, which involves multiple layers, leading to delays.
Security Technical Lead at a tech services company with 11-50 employees
Having those features missing, we are not proposing Palo Alto Networks VM-Series to all customers.
Sr. Network Engineer at a tech services company with 1-10 employees
 

Setup Cost

Cisco Secure Firewall offers a balance of cost and benefits, with competitive pricing, robust features, and negotiable discounts.
Fortinet FortiGate offers cost-effective, scalable solutions with competitive pricing, yet some users find advanced feature costs high.
Palo Alto VM-Series is costly but reliable, with complex licensing; AWS Marketplace offers scalable subscription options.
It's good to have them, however, it costs us a lot.
It Administration at Dilcon Community School
Basically, the license for the VPNs is for all the interfaces, and that is the thing that is really expensive compared with Palo Alto.
Technical Account Manager at a tech vendor with 5,001-10,000 employees
It's considered a premium, but people pay that price for Cisco.
Principal Consultant at Epitome Infotech Solutions (P) Ltd
Last year, I renewed the support for three years, which can sometimes be expensive but depends on the security benefits and how it helps us.
Network & System Admin at Invoke Studios
It offers cost savings as it is generally cheaper than the competition.
IT Infrastructure Architect at Apotek 1
It is about 20% cheaper.
Network Security Engineer at TD SYNNEX
Palo Alto is expensive in terms of pricing, particularly when comparing features to cost.
Security Technical Lead at a tech services company with 11-50 employees
The cost involves purchasing through a vendor, which might mark up due to the supply chain.
Senior IT Infrastructure Specialist at contemi
Pricing for Palo Alto Networks is higher than other OEMs, but considering the robustness and features, it gains customer trust.
Head of Sales at Omgea Exim Ltd
 

Valuable Features

Cisco Secure Firewall offers robust security features, seamless integration, and ease of management, ensuring cost-effective, comprehensive protection.
Fortinet FortiGate offers strong security, SD-WAN efficiency, and user-friendly management, valued for cost-effectiveness and integration with Fortinet products.
The VM-Series provides scalable, flexible security with advanced threat management, visibility, and integration features, enhancing network protection.
What stands out positively about Cisco is their training and support, which has effectively prepared engineers to work with their products.
Senior Manager, Network Engineering at TTi Power Equipment
This is very important to my organization, as we work extensively with security because we are a bank, so we can keep the data safe.
Network Security Administrator at a government with 501-1,000 employees
Cisco Secure Firewall allows me to safeguard Layer 7 or Layer 3 and manage the security rules with the business needs of my organization.
We got a firewall and gave an SSL VPN to my client to connect to their servers, after which, such kind of activities involving ransomware attacks stopped.
Owner at Mindware Computer Solutions
They put in a thing called the FortiCookbook, which is very easy to read with real-life scenarios that make networking tasks like joining networks very straightforward.
IT Manager at Daltons Limited
The firewall and VPN features are the most valuable in protecting our customers' networks.
Sales & Support at a tech services company with 1-10 employees
We use these tools to prevent all known and unknown threats using Palo Alto Networks' Wildfire and other data filtering tools to gather information, analyze traffic, manage malicious traffic, and offer visibility, control, and attack prevention.
Senior Manager Technical Security at Hitachi Systems, Ltd.
Palo Alto's robust threat intelligence supports new updates, and I can open cases directly with their Threat Intelligence team.
Security Technical Lead at a tech services company with 11-50 employees
The DNS security significantly enhances security through visibility and detection, allowing control over crucial traffic like DNS, which is often exploited by ransomware.
Senior Security Consultant at Netsecurity.no
 

Mindshare comparison

As of May 2026, in the Firewalls category, the mindshare of Cisco Secure Firewall is 7.6%, up from 5.9% compared to the previous year. The mindshare of Fortinet FortiGate is 16.0%, down from 21.6% compared to the previous year. The mindshare of Palo Alto Networks VM-Series is 2.2%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls Mindshare Distribution
ProductMindshare (%)
Fortinet FortiGate16.0%
Cisco Secure Firewall7.6%
Palo Alto Networks VM-Series2.2%
Other74.2%
Firewalls
 

Featured Reviews

Phil Shiflett - PeerSpot reviewer
Senior Manager, Network Engineering at TTi Power Equipment
Unified policies streamline network management but complex licensing requires attention
Cisco Secure Firewall has some growth opportunities in terms of visibility and control capabilities regarding managing encrypted traffic. It has the ability to analyze encrypted traffic, and there is potential for more integration with APIs and AI to enhance these capabilities. Cisco Secure Firewall needs improvement in deployment time and the capability to access the CLI during support calls. I often encounter issues when technical support uses a CLI that is not familiar to me while troubleshooting through the GUI. My ongoing complaint for the last six years has been the lack of CLI functionality, which hinders my ability to work on the firewall, alongside concerns regarding deployment time. For the next release, they should look at the features offered by competitors such as Fortinet, including the ability to perform packet capture directly from the interface. If they enhanced their troubleshooting efficiency related to packet capture for each specific rule, it would simplify the process significantly.
reviewer2751102 - PeerSpot reviewer
Network Security Engineer at a retailer with 11-50 employees
Unified security and sd-wan have improved uptime and cut wan costs for multi-site branches
Users report stability issues in certain versions, which requires regular updates. Real-world attacks have also highlighted the need for urgent patching of vulnerabilities.Fortinet FortiGate, while a powerful and feature-rich web firewall, could improve in areas like firmware stability, documentation, and ease of use. The learning curve can be steep for some users. For beginners, support quality can vary, and frequent updates with occasional vulnerabilities call for careful patch management. However, once Fortinet FortiGate is configured, it remains highly reliable and efficient. Customer support needs improvement, as I find it very slow, with reports from other users reflecting that customer support is inadequate.
MuhammadNadeem - PeerSpot reviewer
Sr. Network Engineer at a tech services company with 1-10 employees
Has supported urgent deployments and enabled inline threat protection but pricing and features could be more flexible
I am not using Palo Alto Networks VM-Series mostly, but based on my experience, there are some deficiencies in Palo Alto Networks VM-Series. Having those features missing, we are not proposing Palo Alto Networks VM-Series to all customers. However, for urgency and for some solutions that customers need for some of their other sites and subdivisions, we are providing the same.
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Use our free recommendation engine to learn which Firewalls solutions are best for your needs.
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Comparison Review

it_user216600 - PeerSpot reviewer
Senior Technical Consultant with 51-200 employees
Jan 3, 2016
Sophos UTM vs. Fortinet FortiGate
I have used both Sophos and Fortinet products in production and I have found the Sophos UTM appliances (hardware and virtual) to be a better fit most of the time -- with a few caveats which I will touch on below. In both instances, the transition from TMG will be mostly straightforward. The main…
 

Top Industries

By visitors reading reviews
Computer Software Company
9%
Manufacturing Company
9%
Comms Service Provider
7%
Financial Services Firm
7%
Computer Software Company
10%
Comms Service Provider
10%
Manufacturing Company
9%
Financial Services Firm
7%
Manufacturing Company
9%
Comms Service Provider
9%
Financial Services Firm
8%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business191
Midsize Enterprise130
Large Enterprise233
By reviewers
Company SizeCount
Small Business367
Midsize Enterprise135
Large Enterprise193
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise15
Large Enterprise24
 

Questions from the Community

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The pricing is more on the expensive side, but it is justified due to its functionality, reliability, and throughput,...
 

Also Known As

Cisco Adaptive Security Appliance (ASA) Firewall, Cisco ASA NGFW, Adaptive Security Appliance, Cisco Sourcefire Firewalls, Cisco ASAv, Cisco Firepower NGFW Firewall, Cisco Secure Firewall ASA Virtual - BYOL
Fortinet FortiGate Next-Generation Firewall
No data available
 

Overview

 

Sample Customers

There are more than one million Adaptive Security Appliances deployed globally. Top customers include First American Financial Corp., Genzyme, Frankfurt Airport, Hansgrohe SE, Rio Olympics, The French Laundry, Rackspace, and City of Tomorrow.
Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Warren Rogers Associates
Find out what your peers are saying about Fortinet, Netgate, Sophos and others in Firewalls. Updated: April 2026.
896,099 professionals have used our research since 2012.