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Cisco Identity Services Engine (ISE) vs SAP Customer Data Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Identity Services Eng...
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
143
Ranking in other categories
Network Access Control (NAC) (1st), Cisco Security Portfolio (1st)
SAP Customer Data Cloud
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
Social Login (2nd)
 

Mindshare comparison

Cisco Identity Services Engine (ISE) and SAP Customer Data Cloud aren’t in the same category and serve different purposes. Cisco Identity Services Engine (ISE) is designed for Network Access Control (NAC) and holds a mindshare of 25.1%, down 30.7% compared to last year.
SAP Customer Data Cloud, on the other hand, focuses on Social Login, holds 37.5% mindshare, down 50.0% since last year.
Network Access Control (NAC)
Social Login
 

Featured Reviews

SunilkumarNaganuri - PeerSpot reviewer
Enhanced device administration hindered by complex deployment and security limitations
Cisco Identity Services Engine (ISE) needs to improve the profiling preauthentication. They are very poor in asset classification and should focus on improving the preauthentication profiling, especially for NAC use cases. This will give them a roadmap for software-defined access (SDA) use cases and network segmentation. Threat detection capabilities are very weak. Additionally, the product is vulnerable and has many bugs.
reviewer1549194 - PeerSpot reviewer
Customizable, enhances security, and the Consent Management functionality is helpful
Gigya is a CIAM that provides registration as a service. It can be used for setting up SSO or federated SSO between different sites. It also provides the solution for consent and preference management. Screens and automated emails to customers can be highly customized, and it also provides drag…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The feature that I found most valuable is profiling. We use that to profile certain types of devices, and then depending on the manufacturer, drop them into the appropriate VLAN without us having to go in and manually add the devices."
"They provide you multiple ways to achieve security, not only on-prem, but also when you have remote and guest workers. Especially post-pandemic, a lot of our customers have remote workers. So, it has been really helpful."
"The most valuable features are authentication, we have more granular control on the access policies for the administrators. The solution is easy to use, has a center point administration, and has a good GUI."
"The policies allow us to enforce certain rules on the network to be able to screen our users more effectively."
"The implementation is very simple."
"It is a good product for what it does...So, it is one of the most critical systems that we have."
"Cisco ISE is a powerful solution. It gives us the ability to control who's accessing our network, and Cisco has made it very easy."
"Cisco ISE's profiling and posturing features ensure that all devices are compliant with regulatory authorities."
"SAP CDC is very easy to use and the best part about this tool is its documentation."
 

Cons

"The initial setup was a little bit complex. It's not that simple because it requires a lot of prerequisites for the solution to get a hold on."
"The tracking mechanism in Cisco ISE is relatively costly, especially its vendor-specific protocol."
"Cisco ISE's real-time data analytics for database logging could be improved."
"The initial setup process is complex since there are so many big components."
"Cisco ISE can become quite complex, especially with policy sets, the entire authentication process, and everything involved."
"Cisco ISE requires a lot of time-consuming administration."
"Its user interface could be better. It's not bad. They've just redesigned the whole user interface. It's not terribly difficult. The drop-down menus are easy to use. However, when you're looking for some things in the user interface, it takes a minute to find where you were prior."
"I'd like to see an easier way to upgrade to larger versions, as well as more best practices that are easier to locate on their support page."
"I have struggled to give different access to different users in the same application."
 

Pricing and Cost Advice

"It is fairly expensive and that's part of why we have implemented it in the type of 'hack' that we did, to service multiple clients."
"The price for Cisco ISE itself is very low, however, Cisco professional services are quite expensive. Subscription amount is dependent on number of users."
"I think licensing costs roughly $2,000 a year. ISE is more expensive than Network Access Control."
"I believe I have paid around $1,000 in licensing fees. The license is annual."
"The solution’s pricing is okay."
"Previously, Cisco ISE had a perpetual licensing model, but now they have shifted to a subscription-based licensing system."
"The licensing can be confusing, but it is still pretty good."
"Licensing is a disaster. It's a mess and I hope they fix it soon."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Educational Organization
15%
Financial Services Firm
9%
Government
8%
Manufacturing Company
19%
Computer Software Company
12%
Wholesaler/Distributor
7%
Energy/Utilities Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Which is better - Aruba Clearpass or Cisco ISE?
Aruba ClearPass is a Network Access Control tool that gives secure network access to multiple device types. You can adapt the policies to VPN access, wired, or wireless access. You can securely ...
What are the main differences between Cisco ISE and Forescout Platform?
OK, so Cisco ISE uses 802.1X to secure switchports against unauthorized access. The drawback of this is that ISE cannot secure the port if a device does not support 802.1x. Cameras, badge readers, ...
How does Cisco ISE compare with Fortinet FortiNAC?
Cisco ISE uses AI endpoint analytics to identify new devices based on their behavior. It will also notify you if someone plugs in with a device that is not allowed and will block it. The user exper...
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Also Known As

Cisco ISE
Gigya Customer Identity Management
 

Overview

 

Sample Customers

Aegean Motorway, BC Hydro, Beachbody, Bucks County Intermediate Unit , Cisco IT, Derby City Council, Global Banking Customer, Gobierno de Castilla-La Mancha, Houston Methodist, Linz AG, London Hydro, Ministry of Foreign Affairs, Molina Healthcare, MST Systems, New South Wales Rural Fire Service, Reykjavik University, Wildau University
Nutricia-Danone, ESI, Frontier Communications, Medialaan, Verizon Wireless, Talpa Media
Find out what your peers are saying about Cisco, Hewlett Packard Enterprise, Fortinet and others in Network Access Control (NAC). Updated: June 2025.
859,957 professionals have used our research since 2012.