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Cisco Hybrid Mesh Firewall vs Zscaler Cloud Firewall comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.8
Organizations reported rapid returns with Cisco Hybrid Mesh Firewall, noting cost savings, improved metrics, and enhanced security controls.
Sentiment score
4.8
Zscaler Cloud Firewall enhances global security and efficiency with comprehensive features, delivering 60% savings in time and costs.
With Cisco Hybrid Mesh Firewall, that need is completely eradicated.
Sales And Brand Strategist at CrossConnect
I believe there is a return on investment with Cisco Hybrid Mesh Firewall for every company that deploys it, as they typically see returns quickly, often within a few months, and the value measured is reasonable and comes back quickly.
Solution Principal Senior . at Insight
Because of the integrated ecosystem, we are able to gain better insight and develop better controls around securing our system.
Manager, Network at a healthcare company with 10,001+ employees
I have seen a return on investment with time saving and money saving.
Senior Devsecops Cloud Cybersecurity Specialist at CGI
 

Customer Service

Sentiment score
7.7
Cisco Hybrid Mesh Firewall support is praised for responsiveness and expertise, despite licensing concerns and shift change issues.
Sentiment score
5.5
Zscaler Cloud Firewall support is generally helpful and responsive but may sometimes lack adequacy for premium expectations.
I would evaluate my customer service and technical support experience as fantastic.
Manager, Network at a healthcare company with 10,001+ employees
I would evaluate the customer service and technical support as a white-glove experience for sure.
Sales And Brand Strategist at CrossConnect
I evaluate the customer service and technical support as excellent, as the support provided by Cisco is superior to other companies I have dealt with across various products.
Solution Principal Senior . at Insight
The response and support are sometimes inadequate, which detracts from the overall experience of an otherwise impressive solution.
Director at Aquila ICT Solutions
The technical support from Zscaler was excellent.
Cyber Security Architect at Accenture
 

Scalability Issues

Sentiment score
7.7
Cisco Hybrid Mesh Firewall scales effectively, supports East-West traffic, and is praised despite some deployment challenges.
Sentiment score
5.7
Zscaler Cloud Firewall offers excellent scalability, supporting diverse organizations smoothly, with most users rating it between seven and ten.
I find that Cisco Hybrid Mesh Firewall is well-prepared to scale with the growing needs of my organization, as it is designed with scalability in mind.
Solution Principal Senior . at Insight
It scales well with the growing needs of my organization.
IT Director at a retailer with 10,001+ employees
Cisco Hybrid Mesh Firewall scales well with the growing needs of our organization.
Senior Domain Architect II at a tech vendor with 10,001+ employees
In this case, Twingate will be very easy compared to Zscaler.
IT Security at a manufacturing company with 11-50 employees
 

Stability Issues

Sentiment score
8.1
Cisco Hybrid Mesh Firewall's stability has improved, resolving initial issues and ensuring a smooth transition without disruptions.
Sentiment score
7.2
Zscaler Cloud Firewall is highly rated for stability and reliability despite minor latency and GUI lag issues.
I have not experienced any downtime, crashes, or performance issues.
Manager, Network at a healthcare company with 10,001+ employees
No downtime or crashes experienced once it has been onboarded.
Solution Principal Senior . at Insight
I have not experienced any downtime or crashes with Cisco Hybrid Mesh Firewall.
Sales And Brand Strategist at CrossConnect
There were some stability issues due to occasional latency and lags, particularly with the GUI and report generation.
Cyber Security Architect at Accenture
 

Room For Improvement

Cisco Hybrid Mesh Firewall needs improved licensing, networking features, integration, documentation, pricing, and enhanced security product support.
Zscaler Cloud Firewall needs deployment, support, features, UI, pricing, integration, and dashboard improvements for optimal performance and usability.
Licensing is always a pain point and represents the worst aspect of the solution.
Senior Domain Architect II at a tech vendor with 10,001+ employees
Whenever we ask for a feature while working with Cisco, within a day, we get the feature added.
Sales And Brand Strategist at CrossConnect
Cisco Hybrid Mesh Firewall could be improved by refining the documentation around the migration path from Cisco Defense Orchestrator or Farsight Manager because when we were early adopters, the migration path was quite unset and very vague and ambiguous.
Director of Security Solutions North America at a tech vendor with 10,001+ employees
For now, there is no dashboard or network management system available for Twingate.
IT Security at a manufacturing company with 11-50 employees
The reverse proxy feature for Data Loss Prevention (DLP) is missing.
Cyber Security Architect at Accenture
I believe the integration of AI could improve the dashboard by making it more agile and effective in monitoring and predicting threats.
Director at Aquila ICT Solutions
 

Setup Cost

Enterprise buyers find Cisco Hybrid Mesh Firewall affordable and valuable, with special pricing, reinvestment potential, and justified investment benefits.
Zscaler Cloud Firewall has subscription pricing influenced by user count and features, making it costlier than some competitors.
While some vendors offer cheaper options, the real value lies in the technology and the support provided by Talos and TAC, justifying its price in comparison to other vendors.
Solution Principal Senior . at Insight
Pricing has been competitive, and any savings we make on infrastructure can be reinvested in patient experience, care, and safety.
Manager, Network at a healthcare company with 10,001+ employees
My experience with the pricing, setup costs, and licensing has been satisfactory.
IT Director at a retailer with 10,001+ employees
Zscaler Cloud Firewall is quite expensive compared to competitors.
Cyber Security Architect at Accenture
 

Valuable Features

Cisco Hybrid Mesh Firewall offers centralized management, integration, monitoring, segmentation, and machine learning for streamlined security operations and cost savings.
Zscaler Cloud Firewall offers comprehensive security with real-time inspection, customizable controls, and automatic features, eliminating hardware needs.
The centralized management console has helped my organization streamline security policies because we have a single place to view logs, ingestion, and to correlate all logs and events from one dashboard.
Solution Principal Senior . at Insight
We also have the ability to document changes and indeed have the ability to roll back failed changes in a much more expeditious manner with an audit trail, which ensures that both our network team and our security and compliance organizations are confident that we can not only effectively implement change, but we can also manage the risk that comes along with change.
Director of Security Solutions North America at a tech vendor with 10,001+ employees
The most valuable feature is the integration with all of the other Cisco tools that we have, and its platform-first approach.
Manager, Network at a healthcare company with 10,001+ employees
It is really customized, a security policy that can be applied to the users so they can access only the resources I enable them.
IT Security at a manufacturing company with 11-50 employees
Advanced threat protection features in Zscaler Cloud Firewall are practically the key component that every customer wants.
Director at Aquila ICT Solutions
The best features that Zscaler Cloud Firewall offers are that it is AI powered and automated.
Senior Devsecops Cloud Cybersecurity Specialist at CGI
 

Categories and Ranking

Cisco Hybrid Mesh Firewall
Ranking in Firewalls
21st
Average Rating
8.6
Reviews Sentiment
7.7
Number of Reviews
6
Ranking in other categories
Firewall Security Management (9th)
Zscaler Cloud Firewall
Ranking in Firewalls
38th
Average Rating
8.2
Reviews Sentiment
6.3
Number of Reviews
20
Ranking in other categories
No ranking in other categories
 

Featured Reviews

BC
Sales And Brand Strategist at CrossConnect
Smart switching has transformed data center security and now simplifies stateful segmentation
To improve Cisco Hybrid Mesh Firewall, I think right now awareness is the biggest area for improvement. Cisco should focus on raising awareness about what the firewall on the switch actually is and how policy has changed. That is a massive story that has not been emphasized enough regarding saving time and effort due to the combination of all these tools. From a feature perspective, I am discovering new features as we deploy, so I do not know if there is a good answer yet because we are at the forefront of this technology. I can tell you that whenever we ask for a feature while working with Cisco, within a day, we get the feature added. For instance, understanding flow data is crucial. Within the N9300, to be able to apply the policy as we are discussing, you need to understand your network flow and what communicates with what. We were able to collaborate with the Cisco BU to refine how we consume that data and migrate old policies to the new structure necessary with Cisco Hybrid Mesh Firewall and HyperShield.
Carlos Snel - PeerSpot reviewer
Director at Aquila ICT Solutions
Has streamlined secure deployments across large enterprises while offering reliable protection and intuitive management
The centralized management console, also referred to as the Zscaler dashboard, impacts the ability of my customers to respond to security incidents significantly. I see it as user-friendly, and clients are really happy with using it, which motivates them to keep using Zscaler Cloud Firewall because they enjoy the GUI. It's very intuitive, making it easy to navigate alerts and incidents. My clients rarely have questions about where to find specific information once Zscaler Cloud Firewall is running. The interface speaks for itself, requiring little to no additional training, which is a major plus. Advanced threat protection features in Zscaler Cloud Firewall are practically the key component that every customer wants. Unfortunately, it is an option and not included in the basic package. Clients need to pay for the next higher bundle to access it, but practically all clients I have dealt with want this feature 100%. Regarding visibility, I can confirm that Zscaler Cloud Firewall indeed includes a feature for application layer visibility embedded in the service. It provides visibility into what you're doing, which is especially interesting nowadays when discussing AI tools, as companies do not want their employees to copy-paste sensitive information into AI systems. We have seen cases such as Samsung's chip design where sensitive info got exposed. The visibility of applications, including cloud applications and AI tools, is significant for compliance with data policies, and you can also run reports and alerts on it.
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Top Industries

By visitors reading reviews
No data available
Construction Company
11%
Manufacturing Company
10%
Financial Services Firm
8%
Marketing Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
Large Enterprise13
 

Questions from the Community

What is your experience regarding pricing and costs for Cisco Hybrid Mesh Firewall?
My experience with the pricing, setup cost, and licensing of Cisco Hybrid Mesh Firewall is that it was minimal compared to the cost difference between what traditional N9300 would have cost to empo...
What needs improvement with Cisco Hybrid Mesh Firewall?
Cisco Hybrid Mesh Firewall could be improved by refining the documentation around the migration path from Cisco Defense Orchestrator or Farsight Manager because when we were early adopters, the mig...
What is your primary use case for Cisco Hybrid Mesh Firewall?
My main use case for Cisco Hybrid Mesh Firewall is the consolidation of multiple tools into one management platform.A specific example of how I use Cisco Hybrid Mesh Firewall for consolidation is t...
Which lesser known firewall product has the best chance at unseating the market leaders?
Netscope, Zscaler if they continue route they are on now. FIrewalls needs great deal of automation on each end, datacenter and endpoint. In between you have branch office. So blending EPP and firew...
What is your experience regarding pricing and costs for Zscaler Cloud Firewall?
My experience with pricing, setup cost, and licensing was fine.
What needs improvement with Zscaler Cloud Firewall?
I think Zscaler Cloud Firewall can be improved by adding more features. The needed improvements involve scalability, which is something I wish they would address.
 

Overview

 

Sample Customers

Information Not Available
Zenith Live, Azure, Carlsberg Group
Find out what your peers are saying about Cisco Hybrid Mesh Firewall vs. Zscaler Cloud Firewall and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.