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Cisco DNA Center vs ManageEngine IT360 comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco DNA Center
Ranking in Network Monitoring Software
12th
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
42
Ranking in other categories
Network Management Applications (1st), Network Automation (2nd)
ManageEngine IT360
Ranking in Network Monitoring Software
108th
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
5
Ranking in other categories
IT Asset Management (39th), IT Infrastructure Monitoring (77th)
 

Mindshare comparison

As of July 2025, in the Network Monitoring Software category, the mindshare of Cisco DNA Center is 1.4%, up from 0.9% compared to the previous year. The mindshare of ManageEngine IT360 is 0.1%, down from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Ahmed  Helmy - PeerSpot reviewer
Experience unified visibility and monitoring for enterprise campus and significant time savings and enhanced troubleshooting with reliable support
We have been working with Cisco DNA Center for ten years. Our clients use Cisco DNA Center for unified visibility/monitoring across Enterprise Campus both LAN & WLAN along with Access and fast technical issues troubleshooting The solution provides fast troubleshooting capabilities and fast…
ZM
Good monitoring and alerting capability, and it is easy to deploy
This solution is good for configuration management. The monitoring capability is easy to use and it can be done without any training. ManageEngine is easy to deploy. It is easy to identify and collect information from all of the nodes on the network. The alerting capability is good and it will send out emails.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like that we can easily configure any new hardware. It's also easy to deploy and easy to troubleshoot."
"Cisco VXLAN is a protocol that has been around for some time, but the practical implementation and operational capability of Cisco DNA Center bring it to life."
"It is simple to manage and it is all done from a single dashboard."
"The most valuable features were the monitoring, maintenance, and configuration."
"What's most valuable in Cisco DNA Center is the ability to manage any Cisco infrastructure and device through it. Setup was straightforward."
"The most valuable features include AI-driven insights which make troubleshooting much easier."
"The best feature of Cisco DNA Center is the visibility page, where you can see everything on the dashboard, and you don't have to be a technical person to view the issues."
"The most valuable feature of Cisco DNA Center is the AI (Artificial Intelligence) that provides us with valuable information."
"The technical support is good."
"It is easy to identify and collect information from all of the nodes on the network."
"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."
 

Cons

"Cisco DNA Center was a new technology for us, at the beginning, it was not easy to do, but Cisco did a lot of training with us to a level we could handle everything. The team is managing itself now without the assistance of Cisco."
"The solution's integration feature can be better."
"They should include UTM features in the product."
"The solution's technical support is an area with which my company's clients have a problem. Cisco doesn't provide good technical support unless a user has a big account that Cisco wants to retain."
"The solution's setup process needs enhancement."
"There should be an option for automation of template deployment by using the stored data. It is not easy to save configuration information for lots of devices without using other tools. There should be a tighter, better repository of information that can be merged with the templates."
"As a user, it would be good if I could plug in controllers, suites, and devices from other vendors to Cisco DNA Center."
"The product has many features that do not work properly."
"We would like to have support for integration with ServiceDesk."
"The ManageEngine features could improve to show graphs of the traffic and network utility."
"The product could use more intelligence, automation and general availability of product information."
 

Pricing and Cost Advice

"The partnership price is notably high, but it ultimately depends on the chosen business model."
"The tool's licensing may not come across as something that may be friendly for users."
"The licensing cost for Cisco DNA Center is not more than that of other solutions."
"We have a three-year license with them."
"The solution is a little bit expensive but depends a lot on the customer's usage. If you use it in the right place, you can easily pay for it."
"We get a yearly license at the time we buy the product."
"The tool is medium-priced."
"It is an expensive solution."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
10%
Government
10%
Financial Services Firm
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Cisco DNA Center?
The most valuable feature of the solution stems from the fact that it gives some kind of ease in operations, especially since our company is moving from CLI to GUI-based configuration.
What is your experience regarding pricing and costs for Cisco DNA Center?
After evaluating other solutions, we will provide feedback.
What needs improvement with Cisco DNA Center?
We have utilized the software-defined access (SDA) feature of Cisco DNA Center. The AI-driven needs enhancements and Integration and unification of visibility and monitoring to include other areas ...
Ask a question
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Also Known As

DNA Center
IT360
 

Overview

 

Sample Customers

Information Not Available
Khimji Ramdas, RME Global, Bank of Namibia, DORMA, PMSI, National Commodities Exchange, EMA, Redstone, First Source
Find out what your peers are saying about Cisco DNA Center vs. ManageEngine IT360 and other solutions. Updated: July 2025.
862,499 professionals have used our research since 2012.