No more typing reviews! Try our Samantha, our new voice AI agent.

Cisco DNA Center vs ManageEngine IT360 comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco DNA Center
Ranking in Network Monitoring Software
19th
Average Rating
8.0
Reviews Sentiment
6.2
Number of Reviews
43
Ranking in other categories
Network Management Applications (1st), Network Automation (2nd)
ManageEngine IT360
Ranking in Network Monitoring Software
93rd
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
5
Ranking in other categories
IT Asset Management (29th), IT Infrastructure Monitoring (69th)
 

Mindshare comparison

As of April 2026, in the Network Monitoring Software category, the mindshare of Cisco DNA Center is 0.9%, down from 1.4% compared to the previous year. The mindshare of ManageEngine IT360 is 0.4%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Cisco DNA Center0.9%
ManageEngine IT3600.4%
Other98.7%
Network Monitoring Software
 

Featured Reviews

Mahir Öztürk - PeerSpot reviewer
Network Engineer at NGN Bilgi ve İletişim Hizmetleri
Client history has helped resolve past network issues more efficiently
I mostly use the client history feature of Cisco DNA Center. I didn't use the real-time monitoring capability of Cisco DNA Center because I primarily used it for client history regarding issues and problems. I don't use it for real-time monitoring. If there is a problem, I can inspect the situation and see what is happening, which is beneficial.
ZM
It manager at PTC (Public Telecomuncation Corporation)
Good monitoring and alerting capability, and it is easy to deploy
This solution is good for configuration management. The monitoring capability is easy to use and it can be done without any training. ManageEngine is easy to deploy. It is easy to identify and collect information from all of the nodes on the network. The alerting capability is good and it will send out emails.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The automation features are significant, reducing configuration time. This means outstanding functionality. By deploying the controller automatically, the rest becomes automated"
"Technical support is excellent. We have pretty good technical support."
"It gives us automation capabilities for pushing out the configuration to branch networks. It also provides visibility into the health of user network devices."
"DNA Center is scalable."
"Automation is another key highlight. With automation, you can automate everything through a single port."
"The product gives a consolidated view."
"The product's most valuable feature is the visual representation of the switch's front panel."
"It does a lot of things automatically, and that's the big thing with it. They're making the software so that you don't need to be as knowledgeable as me on the switching and routing side to get your work done. If you want, you can have DNA troubleshoot your problem for you and give you solutions or fix it itself, if it was something that's just a configuration issue."
"All I know is that when it comes to managing the active directory, ManageEngine is something I consider to be the best."
"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."
"It is easy to identify and collect information from all of the nodes on the network."
"I would suggest you use this product as it's easy for administration, and is based on distributed model support."
"The monitoring capability is easy to use and it can be done without any training."
"The primary use case of this solution is to manage and to protect the web servers, the mail server, and the website in my company."
"The technical support is good."
"Customer Service: Absolutely fantastic."
 

Cons

"What I want to see in Cisco DNA Center in the future is more support for other platforms so that you can manage third-party products, such as Fortinet."
"There are some software problems from version to version. It takes a long time for DNA Center to recognize the video and control access devices."
"The solution's setup process needs enhancement."
"From the recent DNA point of view, there are some stability challenges with Cisco, but very minor."
"We have had a lot of problems with the Cisco switches and have needed to upgrade the operating systems, which means that we have to upgrade the DNA."
"What could be improved is the licensing cost of Cisco DNA Center. It's a little bit expensive."
"The product has many features that do not work properly."
"The solution can be quite pricey."
"The GUI could be improved."
"We would like to have support for integration with ServiceDesk."
"The ManageEngine features could improve to show graphs of the traffic and network utility."
"ManageEngine needs to fix the downtime scheduler for SNMP monitored devices. Alarms are still generated for the devices placed into scheduled maintenance."
"This is because of the lack of available technical knowledge in terms of competence and maximizing the power of the product."
"The ManageEngine features could improve to show graphs of the traffic and network utility."
"We would like to have support for integration with ServiceDesk."
"The product could use more intelligence, automation and general availability of product information."
 

Pricing and Cost Advice

"The solution is expensive."
"The product is very costly."
"We have a three-year license with them."
"It is an expensive solution."
"Cisco DNA Center is a licensed product with multiple levels of licensing available such as basic, advanced, and essential. I don't have the exact figure, but Cisco DNA Center is costly. For example, the box has information about the essential license and costs a considerable amount of money. You need to pay extra to use advanced features in Cisco DNA Center. My company sees Cisco DNA Center as a solution that's worth the money, which is why it invested in the solution. If you want centralized management for your network, especially when upgrading it, Cisco DNA Center is perfect, but it's more suitable for a large-scale rather than a small-scale network."
"Cisco DNA Center is too expensive."
"Licensing for Cisco DNA Center is a little bit expensive, just like any Cisco solution. Its cost could still be improved."
"Affordability is a problem because it's created for large enterprises only. So, some customers, even if their engineers want the solution, might have problems with budget limitations."
Information not available
report
Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.
885,444 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
13%
Government
10%
Computer Software Company
7%
Healthcare Company
6%
Construction Company
31%
Computer Software Company
13%
Comms Service Provider
9%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise9
Large Enterprise25
No data available
 

Questions from the Community

What do you like most about Cisco DNA Center?
The most valuable feature of the solution stems from the fact that it gives some kind of ease in operations, especially since our company is moving from CLI to GUI-based configuration.
What is your experience regarding pricing and costs for Cisco DNA Center?
After evaluating other solutions, we will provide feedback.
What needs improvement with Cisco DNA Center?
In my opinion, the client history in Cisco DNA Center can be longer than 10 days, perhaps extending to 15 or 20 days. I am using it in a huge factory in Turkey, and sometimes I need to see what occ...
Ask a question
Earn 20 points
 

Also Known As

DNA Center
IT360
 

Overview

 

Sample Customers

Information Not Available
Khimji Ramdas, RME Global, Bank of Namibia, DORMA, PMSI, National Commodities Exchange, EMA, Redstone, First Source
Find out what your peers are saying about Cisco DNA Center vs. ManageEngine IT360 and other solutions. Updated: March 2026.
885,444 professionals have used our research since 2012.