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Cisco DNA Center vs ManageEngine IT360 comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco DNA Center
Ranking in Network Monitoring Software
20th
Average Rating
8.0
Reviews Sentiment
6.1
Number of Reviews
44
Ranking in other categories
Network Management Applications (1st), Network Automation (2nd)
ManageEngine IT360
Ranking in Network Monitoring Software
85th
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
5
Ranking in other categories
IT Asset Management (25th), IT Infrastructure Monitoring (69th)
 

Mindshare comparison

As of August 2026, in the Network Monitoring Software category, the mindshare of Cisco DNA Center is 0.7%, down from 1.4% compared to the previous year. The mindshare of ManageEngine IT360 is 0.5%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Cisco DNA Center0.7%
ManageEngine IT3600.5%
Other98.8%
Network Monitoring Software
 

Featured Reviews

Mahir Öztürk - PeerSpot reviewer
Network Engineer at NGN Bilgi ve İletişim Hizmetleri
Client history has helped resolve past network issues more efficiently
I mostly use the client history feature of Cisco DNA Center. I didn't use the real-time monitoring capability of Cisco DNA Center because I primarily used it for client history regarding issues and problems. I don't use it for real-time monitoring. If there is a problem, I can inspect the situation and see what is happening, which is beneficial.
ZM
It manager at PTC (Public Telecomuncation Corporation)
Good monitoring and alerting capability, and it is easy to deploy
This solution is good for configuration management. The monitoring capability is easy to use and it can be done without any training. ManageEngine is easy to deploy. It is easy to identify and collect information from all of the nodes on the network. The alerting capability is good and it will send out emails.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The price is really high, but it's worth every single dollar you pay."
"It is a stable solution."
"What's most valuable in Cisco DNA Center is the ability to manage any Cisco infrastructure and device through it. Setup was straightforward."
"We can monitor all devices and get the required information using the product."
"The solution helps with the management and orchestration of campaigns. It helps with visibility and analytics. I also like its SDA configuration."
"It is simple to manage and it is all done from a single dashboard."
"The most valuable feature of the solution stems from the fact that it gives some kind of ease in operations, especially since our company is moving from CLI to GUI-based configuration."
"The most valuable features of the solution are all of its security features...It is a highly scalable solution."
"It is easy to identify and collect information from all of the nodes on the network."
"All I know is that when it comes to managing the active directory, ManageEngine is something I consider to be the best."
"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."
"The monitoring capability is easy to use and it can be done without any training."
"The technical support is good."
"The primary use case of this solution is to manage and to protect the web servers, the mail server, and the website in my company."
"I would suggest you use this product as it's easy for administration, and is based on distributed model support."
"Customer Service: Absolutely fantastic."
 

Cons

"It's a very hard software to learn. It's very deep, and when we first got it, there wasn't a whole lot of documentation on it."
"Cisco could improve the security side of their solutions."
"It would be helpful if it could be integrated with a variety of solutions, such as Meraki."
"As a user, it would be good if I could plug in controllers, suites, and devices from other vendors to Cisco DNA Center."
"The solution's integration feature can be better."
"The weaknesses primarily involve pricing and the ongoing need for increased bandwidth and data throughput."
"The tool's deployment is complex. It also needs to improve its GUI."
"We have had a lot of problems with the Cisco switches and have needed to upgrade the operating systems, which means that we have to upgrade the DNA."
"The ManageEngine features could improve to show graphs of the traffic and network utility."
"This is because of the lack of available technical knowledge in terms of competence and maximizing the power of the product."
"We would like to have support for integration with ServiceDesk."
"ManageEngine needs to fix the downtime scheduler for SNMP monitored devices. Alarms are still generated for the devices placed into scheduled maintenance."
"The GUI could be improved."
"The product could use more intelligence, automation and general availability of product information."
 

Pricing and Cost Advice

"I rate the product's pricing an eight on a scale of one to ten, where one is very cheap, and ten is very expensive."
"The price of the solution is expensive. The hardware is licensed on the device, but the hardware on the server is expensive."
"The solution is expensive."
"Affordability is a problem because it's created for large enterprises only. So, some customers, even if their engineers want the solution, might have problems with budget limitations."
"The licensing cost for Cisco DNA Center is not more than that of other solutions."
"The partnership price is notably high, but it ultimately depends on the chosen business model."
"Cisco DNA Center is a licensed product with multiple levels of licensing available such as basic, advanced, and essential. I don't have the exact figure, but Cisco DNA Center is costly. For example, the box has information about the essential license and costs a considerable amount of money. You need to pay extra to use advanced features in Cisco DNA Center. My company sees Cisco DNA Center as a solution that's worth the money, which is why it invested in the solution. If you want centralized management for your network, especially when upgrading it, Cisco DNA Center is perfect, but it's more suitable for a large-scale rather than a small-scale network."
"The tool is medium-priced."
Information not available
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Government
8%
Financial Services Firm
8%
Healthcare Company
6%
Construction Company
31%
Comms Service Provider
15%
Manufacturing Company
6%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise9
Large Enterprise24
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Cisco DNA Center?
After evaluating other solutions, we will provide feedback.
What needs improvement with Cisco DNA Center?
The deployment of Cisco DNA Center was complex due to the fact that on the data center side, we have a Juniper infrastructure, which created some complexity, though not significant. The deployment ...
What is your primary use case for Cisco DNA Center?
In my organization, we currently have some Cisco devices such as access switches, and we also have infrastructure, but that is not part of our responsibility. We do not manage that infrastructure. ...
Ask a question
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Also Known As

DNA Center
IT360
 

Overview

 

Sample Customers

Information Not Available
Khimji Ramdas, RME Global, Bank of Namibia, DORMA, PMSI, National Commodities Exchange, EMA, Redstone, First Source
Find out what your peers are saying about Cisco DNA Center vs. ManageEngine IT360 and other solutions. Updated: August 2026.
910,005 professionals have used our research since 2012.