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Cisco DNA Center vs ManageEngine IT360 comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco DNA Center
Ranking in Network Monitoring Software
17th
Average Rating
8.0
Reviews Sentiment
6.1
Number of Reviews
44
Ranking in other categories
Network Management Applications (1st), Network Automation (2nd)
ManageEngine IT360
Ranking in Network Monitoring Software
88th
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
5
Ranking in other categories
IT Asset Management (25th), IT Infrastructure Monitoring (70th)
 

Mindshare comparison

As of May 2026, in the Network Monitoring Software category, the mindshare of Cisco DNA Center is 0.8%, down from 1.4% compared to the previous year. The mindshare of ManageEngine IT360 is 0.5%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Cisco DNA Center0.8%
ManageEngine IT3600.5%
Other98.7%
Network Monitoring Software
 

Featured Reviews

Mahir Öztürk - PeerSpot reviewer
Network Engineer at NGN Bilgi ve İletişim Hizmetleri
Client history has helped resolve past network issues more efficiently
I mostly use the client history feature of Cisco DNA Center. I didn't use the real-time monitoring capability of Cisco DNA Center because I primarily used it for client history regarding issues and problems. I don't use it for real-time monitoring. If there is a problem, I can inspect the situation and see what is happening, which is beneficial.
ZM
It manager at PTC (Public Telecomuncation Corporation)
Good monitoring and alerting capability, and it is easy to deploy
This solution is good for configuration management. The monitoring capability is easy to use and it can be done without any training. ManageEngine is easy to deploy. It is easy to identify and collect information from all of the nodes on the network. The alerting capability is good and it will send out emails.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of the solution stems from the fact that it gives some kind of ease in operations, especially since our company is moving from CLI to GUI-based configuration."
"In day-to-day operations, especially post-pandemic, the majority of our customers have to work from anywhere, and having that single integrated dashboard for each and every activity while being able to correlate those activities in line with a business objective has been very well addressed by Cisco DNA."
"The product offers an intuitive and automated way to manage user networks. It gives me an insight into the network health."
"The most valuable features were the monitoring, maintenance, and configuration."
"It enables monitoring of various components such as access points, switch cards, and other elements within the company's solutions."
"The advice I would give to other people who want to use Cisco DNA Center is to go for it, particularly if they have Cisco infrastructure, though these days integration could be an issue."
"Cisco VXLAN is a protocol that has been around for some time, but the practical implementation and operational capability of Cisco DNA Center bring it to life."
"What I found valuable in Cisco DNA Center is the Software-Defined Access Network, so the entire LAN network can be centralized and managed from a single dashboard. Cisco DNA Center is suitable for centralized management and lets you deploy switches in a centralized fashion. You can also do multiple switch port configurations simultaneously and segregate your traffic into multiple fabrics. Another valuable feature of Cisco DNA Center is enhanced security through Scalable Group Tags. Cisco DNA Center can be integrated with your Cisco ISE to enhance the port securities, and this paves the way for Software-Defined Networking in the LAN segment, which is the main advantage of Cisco DNA Center. I also like that you can use Cisco DNA Center for data assurance or correlation. The solution shows your network and client health parameters, which I find convenient for troubleshooting."
"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."
"Customer Service: Absolutely fantastic."
"The primary use case of this solution is to manage and to protect the web servers, the mail server, and the website in my company."
"I would suggest you use this product as it's easy for administration, and is based on distributed model support."
"The monitoring capability is easy to use and it can be done without any training."
"It is easy to identify and collect information from all of the nodes on the network."
"All I know is that when it comes to managing the active directory, ManageEngine is something I consider to be the best."
"The technical support is good."
 

Cons

"As a user, it would be good if I could plug in controllers, suites, and devices from other vendors to Cisco DNA Center."
"There are some software problems from version to version. It takes a long time for DNA Center to recognize the video and control access devices."
"Cisco could improve the security side of their solutions."
"The solution can be quite pricey."
"There should be an option for automation of template deployment by using the stored data."
"They should include UTM features in the product."
"There is a limitation with the number of VRFs that you can have in your network, and this has caused us problems with some customers."
"The task failure reporting or provisioning failure reporting could be a little bit better in the UI, with more information given to the user."
"The ManageEngine features could improve to show graphs of the traffic and network utility."
"The ManageEngine features could improve to show graphs of the traffic and network utility."
"We would like to have support for integration with ServiceDesk."
"This is because of the lack of available technical knowledge in terms of competence and maximizing the power of the product."
"The product could use more intelligence, automation and general availability of product information."
"We would like to have support for integration with ServiceDesk."
"The GUI could be improved."
"ManageEngine needs to fix the downtime scheduler for SNMP monitored devices. Alarms are still generated for the devices placed into scheduled maintenance."
 

Pricing and Cost Advice

"The tool is medium-priced."
"It is an expensive solution."
"We have a three-year license with them."
"Cisco DNA Center is expensive."
"Cisco DNA Center is a licensed product with multiple levels of licensing available such as basic, advanced, and essential. I don't have the exact figure, but Cisco DNA Center is costly. For example, the box has information about the essential license and costs a considerable amount of money. You need to pay extra to use advanced features in Cisco DNA Center. My company sees Cisco DNA Center as a solution that's worth the money, which is why it invested in the solution. If you want centralized management for your network, especially when upgrading it, Cisco DNA Center is perfect, but it's more suitable for a large-scale rather than a small-scale network."
"Licensing for Cisco DNA Center is a little bit expensive, just like any Cisco solution. Its cost could still be improved."
"The licensing cost for Cisco DNA Center is not more than that of other solutions."
"The tool's licensing may not come across as something that may be friendly for users."
Information not available
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Government
9%
Financial Services Firm
8%
Computer Software Company
6%
Construction Company
27%
Comms Service Provider
17%
Computer Software Company
10%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise9
Large Enterprise24
No data available
 

Questions from the Community

What do you like most about Cisco DNA Center?
The most valuable feature of the solution stems from the fact that it gives some kind of ease in operations, especially since our company is moving from CLI to GUI-based configuration.
What is your experience regarding pricing and costs for Cisco DNA Center?
After evaluating other solutions, we will provide feedback.
What needs improvement with Cisco DNA Center?
The deployment of Cisco DNA Center was complex due to the fact that on the data center side, we have a Juniper infrastructure, which created some complexity, though not significant. The deployment ...
Ask a question
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Also Known As

DNA Center
IT360
 

Overview

 

Sample Customers

Information Not Available
Khimji Ramdas, RME Global, Bank of Namibia, DORMA, PMSI, National Commodities Exchange, EMA, Redstone, First Source
Find out what your peers are saying about Cisco DNA Center vs. ManageEngine IT360 and other solutions. Updated: April 2026.
894,807 professionals have used our research since 2012.