

ManageEngine IT360 and Cisco DNA Center compete in network management and IT infrastructure. ManageEngine IT360 often takes the lead in pricing and customer support, while Cisco DNA Center prevails in offering a vast array of advanced features.
Features: ManageEngine IT360 provides comprehensive network, server, and application monitoring integrated with IT service management. It offers a budget-friendly solution while covering essential management needs. Cisco DNA Center focuses on advanced automation, powerful security analytics, and deep integration with Cisco hardware, delivering cutting-edge solutions for robust network management. It is tailored for clients looking for sophisticated network control and enhanced security capabilities.
Room for Improvement: ManageEngine IT360 could improve by expanding its feature set, enhancing integration capabilities with third-party systems, and refining its user interface for a more intuitive experience. Cisco DNA Center might work on simplifying its deployment process, lowering its complex architectural requirements, and offering more competitive pricing plans for smaller businesses seeking its advanced capabilities.
Ease of Deployment and Customer Service: ManageEngine IT360 is praised for its straightforward deployment process and responsive customer support, making it accessible for smaller enterprises or those with limited technical resources. Cisco DNA Center offers excellent customer service but has a more complex deployment process due to its sophisticated features, appealing to larger organizations with dedicated IT teams.
Pricing and ROI: ManageEngine IT360 offers a competitive setup cost, making it attractive to small and mid-sized businesses aiming for a solid return on investment with minimal initial expense. Cisco DNA Center has a higher setup cost but promises significant long-term returns through its advanced automation and capabilities, making it ideal for companies prioritizing scalability and advanced operations.
| Product | Market Share (%) |
|---|---|
| Cisco DNA Center | 1.0% |
| ManageEngine IT360 | 0.4% |
| Other | 98.6% |

| Company Size | Count |
|---|---|
| Small Business | 10 |
| Midsize Enterprise | 9 |
| Large Enterprise | 25 |
Cisco DNA Center delivers powerful centralized security, automation, and comprehensive analytics for enhanced network management. With an intuitive dashboard and integration with Cisco devices, it reduces errors, boosts efficiency, and ensures seamless wired and wireless network operations.
Organizations leverage Cisco DNA Center for network management and automation, offering increased visibility into traffic flows and efficient device provisioning. It supports real-time data transmission, network segmentation, and integrates with ISE. Features like wireless assurance, centralized management, and AI-driven insights into network health promote an efficient network environment while addressing compliance issues. However, improvements are necessary for better third-party integration, affordability, and more user-friendly documentation.
What are the solution's most important features?In industries like healthcare, finance, and education, Cisco DNA Center's advanced features facilitate the management of complex network infrastructures and aid in achieving compliance efficiently. Its ability to manage LANs and WLANs supports diverse networking environments including greenfield projects and SPN setups.
With IT360 you will deliver services efficiently with maximum scalability. Service providers can now accurately manage the SLAs and release new services faster with features like Multi-tenancy, High Availability, Enterprise level systems and Datacenter monitoring, Remote site monitoring and Customer and site-specific dashboards.
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