Cisco DNA Center vs ManageEngine IT360 comparison

Cisco and ManageEngine are both solutions in the Network Monitoring Software category. Cisco is ranked #13 with an average rating of 8.0, while ManageEngine is ranked #106. Cisco holds a 1.4% mindshare in NMS, compared to ManageEngine’s 0.1% mindshare. Additionally, 89% of Cisco users are willing to recommend the solution, compared to 100% of ManageEngine users who would recommend it.

Cisco DNA Center

Read 41 Cisco DNA Center reviews

1,823 Views
1,148 Comparison Views

89% willing to recommend

ManageEngine IT360

Read 5 ManageEngine IT360 reviews

144 Views
117 Comparison Views

100% willing to recommend

Cisco DNA Center

ManageEngine IT360

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

ManageEngine IT360 and Cisco DNA Center compete in network management and IT infrastructure. ManageEngine IT360 often takes the lead in pricing and customer support, while Cisco DNA Center prevails in offering a vast array of advanced features.

Features: ManageEngine IT360 provides comprehensive network, server, and application monitoring integrated with IT service management. It offers a budget-friendly solution while covering essential management needs. Cisco DNA Center focuses on advanced automation, powerful security analytics, and deep integration with Cisco hardware, delivering cutting-edge solutions for robust network management. It is tailored for clients looking for sophisticated network control and enhanced security capabilities.

Room for Improvement: ManageEngine IT360 could improve by expanding its feature set, enhancing integration capabilities with third-party systems, and refining its user interface for a more intuitive experience. Cisco DNA Center might work on simplifying its deployment process, lowering its complex architectural requirements, and offering more competitive pricing plans for smaller businesses seeking its advanced capabilities.

Ease of Deployment and Customer Service: ManageEngine IT360 is praised for its straightforward deployment process and responsive customer support, making it accessible for smaller enterprises or those with limited technical resources. Cisco DNA Center offers excellent customer service but has a more complex deployment process due to its sophisticated features, appealing to larger organizations with dedicated IT teams.

Pricing and ROI: ManageEngine IT360 offers a competitive setup cost, making it attractive to small and mid-sized businesses aiming for a solid return on investment with minimal initial expense. Cisco DNA Center has a higher setup cost but promises significant long-term returns through its advanced automation and capabilities, making it ideal for companies prioritizing scalability and advanced operations.

To learn more, read our detailed Cisco DNA Center vs. ManageEngine IT360 Report (Updated: April 2025).

Buyer's Guide

Cisco DNA Center vs. ManageEngine IT360

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cisco DNA Center

Ranking in Network Monitoring Software

13th

Average Rating

8.0

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

Network Management Applications (1st), Network Automation (2nd)

ManageEngine IT360

Ranking in Network Monitoring Software

106th

Average Rating

8.4

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

IT Asset Management (36th), IT Infrastructure Monitoring (78th)

Mindshare comparison

As of May 2025, in the Network Monitoring Software category, the mindshare of Cisco DNA Center is 1.4%, up from 0.7% compared to the previous year. The mindshare of ManageEngine IT360 is 0.1%, down from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

AvrahamSonenthal

Senior Network Engineer at Inside Global

Efficiently manages our wireless network and provides valuable monitoring features

The platform's biggest benefit has been in managing our wireless network. Having a single pane of glass to control all wireless controllers and access points and to monitor activity has been a significant advantage. We're a small federal agency with around 300 network devices, so automation is a minor focus. It's more relevant for larger networks. The main benefits we've seen are in inventory management and the potential for configuration automation. However, I recommend using the DNA Centre only for larger networks with over a thousand devices; otherwise, it may not be cost-effective. Before proceeding, ensure that your devices are compatible with DNA Center, as not all Cisco devices are supported. Also, investing in proper training is different from plug-and-play. I rate it an eight.

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Ziyad Moghalis

It manager at PTC (Public Telecomuncation Corporation)

Good monitoring and alerting capability, and it is easy to deploy

This solution is good for configuration management. The monitoring capability is easy to use and it can be done without any training. ManageEngine is easy to deploy. It is easy to identify and collect information from all of the nodes on the network. The alerting capability is good and it will send out emails.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution has the capability to scale."

"Cisco is a leading network company."

"Cisco VXLAN is a protocol that has been around for some time, but the practical implementation and operational capability of Cisco DNA Center bring it to life."

"The product gives a consolidated view."

"What I found valuable in Cisco DNA Center is the Software-Defined Access Network, so the entire LAN network can be centralized and managed from a single dashboard. Cisco DNA Center is suitable for centralized management and lets you deploy switches in a centralized fashion. You can also do multiple switch port configurations simultaneously and segregate your traffic into multiple fabrics. Another valuable feature of Cisco DNA Center is enhanced security through Scalable Group Tags. Cisco DNA Center can be integrated with your Cisco ISE to enhance the port securities, and this paves the way for Software-Defined Networking in the LAN segment, which is the main advantage of Cisco DNA Center. I also like that you can use Cisco DNA Center for data assurance or correlation. The solution shows your network and client health parameters, which I find convenient for troubleshooting."

"The most valuable feature of Cisco DNA Center is the AI (Artificial Intelligence) that provides us with valuable information."

"The most valuable features were the monitoring, maintenance, and configuration."

"It offers automation, security enforcement, analytics, and integration with other Cisco technologies, making it a key driver for efficient network operations and compliance with security protocols."

More Cisco DNA Center pros

"The technical support is good."

"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."

"It is easy to identify and collect information from all of the nodes on the network."

Cons

"There are some software problems from version to version. It takes a long time for DNA Center to recognize the video and control access devices."

"Integration with analytic tools and API integrations would be ideal."

"The product doesn’t have good monitoring capabilities."

"They should include UTM features in the product."

"We encountered issues with their response times, which had a big impact on our workflow."

"In terms of the clustering part, there are some concerns."

"The solution can be quite pricey."

"The solution's setup process needs enhancement."

More Cisco DNA Center cons

"The product could use more intelligence, automation and general availability of product information."

"The ManageEngine features could improve to show graphs of the traffic and network utility."

"We would like to have support for integration with ServiceDesk."

Pricing and Cost Advice

"We get a yearly license at the time we buy the product."

"The solution is a little bit expensive but depends a lot on the customer's usage. If you use it in the right place, you can easily pay for it."

"The solution is expensive."

"The partnership price is notably high, but it ultimately depends on the chosen business model."

"I would rate the pricing a six out of ten, with ten being expensive."

"Licensing for Cisco DNA Center is a little bit expensive, just like any Cisco solution. Its cost could still be improved."

"Cisco DNA Center is expensive."

"Affordability is a problem because it's created for large enterprises only. So, some customers, even if their engineers want the solution, might have problems with budget limitations."

More Cisco DNA Center pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Computer Software Company

16%

Government

10%

Manufacturing Company

10%

Financial Services Firm

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Cisco DNA Center?

The most valuable feature of the solution stems from the fact that it gives some kind of ease in operations, especially since our company is moving from CLI to GUI-based configuration.

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What is your experience regarding pricing and costs for Cisco DNA Center?

The cost is very high.

See all answers

What needs improvement with Cisco DNA Center?

The system is working fine for me currently.

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Comparisons

Cisco Catalyst Center vs Cisco DNA Center

Compared 11% of the time

Juniper Mist Wired Assurance vs Cisco DNA Center

Compared 7% of the time

SolarWinds Network Configuration Manager vs Cisco DNA Center

Compared 6% of the time

Fortinet FortiManager vs Cisco DNA Center

Compared 6% of the time

Meraki Dashboard vs Cisco DNA Center

Compared 5% of the time

More Cisco DNA Center Competitors

Ixia Network Packet Brokers vs ManageEngine IT360

Compared 55% of the time

Gigamon Deep Observability Pipeline vs ManageEngine IT360

Compared 45% of the time

More ManageEngine IT360 Competitors

Product Reports

Buyer's Guide

Cisco DNA Center

May 2025

Download Cisco DNA Center product report

Buyer's Guide

Network Monitoring Software

April 2025

Download ManageEngine IT360 product report

Also Known As

DNA Center

IT360

Overview

Cisco DNA Center offers a comprehensive platform for network automation and management, providing detailed analytics, enhanced security, and streamlined operations for both wired and wireless networks.

Cisco DNA Center integrates with Cisco infrastructure to deliver efficient network automation and management, helping organizations improve network visibility, security, and control. It supports AI-driven analytics and automated workflows to enhance operational efficiency and reduce errors. Challenges include compatibility with third-party systems, steep learning curve, and complex deployment. Its interface facilitates centralized control, vital for troubleshooting, policy management, and configuration management, with support for zero-touch provisioning and SD-Access.

What are the key features of Cisco DNA Center?

Robust Analytics: Provides detailed insights into network health with AI-driven analytics.
Centralized Security: Integrates with ISE for comprehensive security management.
Automated Device Management: Simplifies device provisioning and configuration transfers.
Wi-Fi Analytics: Offers deep insights into wireless network performance.
Zero-Touch Provisioning: Streamlines new device deployments with minimal human intervention.
Scalable Segmentation: Efficiently segments network traffic ensuring security and performance.

What benefits should users consider?

Operational Efficiency: Automation reduces potential errors and streamlines workflow.
Enhanced Security: Integration with Cisco ISE bolsters security capabilities.
Network Visibility: Comprehensive dashboards and analysis tools enhance monitoring.
Troubleshooting: Real-time monitoring aids in identifying and resolving issues swiftly.

In sectors such as healthcare, finance, and retail, Cisco DNA Center is utilized for its ability to enhance security and compliance, manage large-scale networks, and provide detailed analytics for better operational decision-making. Its support for location tracking and policy automation ensures efficient network management across diverse environments.

Cisco

With IT360 you will deliver services efficiently with maximum scalability. Service providers can now accurately manage the SLAs and release new services faster with features like Multi-tenancy, High Availability, Enterprise level systems and Datacenter monitoring, Remote site monitoring and Customer and site-specific dashboards.

ManageEngine

Sample Customers

Information Not Available

Khimji Ramdas, RME Global, Bank of Namibia, DORMA, PMSI, National Commodities Exchange, EMA, Redstone, First Source

Buyer's Guide

Cisco DNA Center vs. ManageEngine IT360

April 2025

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