LogicMonitor and Cisco DNA Center compete in the network monitoring and management category. LogicMonitor has an advantage in user-friendly dashboards and adaptability, while Cisco DNA Center offers superior network visibility and automation.
Features: LogicMonitor provides user-friendly dashboards, detailed network health insights, and customization through logic modules. Cisco DNA Center offers comprehensive device and configuration management, network automation, and integration with Cisco infrastructure.
Room for Improvement: LogicMonitor could improve topology mapping, reporting, and data tuning ease. It also needs better customization and integration for automated alerting. Cisco DNA Center requires improved multi-vendor integration, lower latency in data correlation, and a user-friendly dashboard. Its setup complexity and licensing costs are also concerns.
Ease of Deployment and Customer Service: LogicMonitor is flexible across Public Cloud, On-premises, and Hybrid Cloud environments, with responsive customer support. Cisco DNA Center is typically on-premises with some setup complexity. Customer support is generally reliable but with potential improvements in support responsiveness and deployment guidance.
Pricing and ROI: LogicMonitor is competitively priced with a simple licensing model, offering substantial ROI through cost savings and reduced false alerts. Its cloud-based flexibility supports scalability. Cisco DNA Center is costly, especially for mid-market customers, providing network automation and centralized management value but requiring high CAPEX suited for larger enterprises.
Although Cisco DNA Center is expensive, we have seen a return on investment in terms of time savings.
The return is more of value and savings in preventing costly downtime, making the savings of about $60,000 which we would have lost without LogicMonitor, and in IT staff efficiency, we save approximately 15 hours a week.
I can definitely notice a difference in our posture, uptime, and ability to solve problems and resolve outages much quicker since we have had LogicMonitor in place.
Overall, Cisco DNA Center rates eight out of ten as a complete solution.
The support for Cisco DNA Center is good.
Customer support is on point and very well trained.
Customer support is good, but escalations within customer support are not so good.
The product mostly just works without issues.
From my experience, we can easily manage numerous devices.
The solution is designed for large enterprise companies.
They are not licensed, so you could deploy one collector or 1,000 collectors for the same cost.
LogicMonitor scales well
When we communicate problems, they solve them effectively.
It is very stable. I have never seen LogicMonitor itself go down.
The AI-driven insights have contributed significantly to faster troubleshooting and predictive analytics.
The client history in Cisco DNA Center can be longer than 10 days, perhaps extending to 15 or 20 days.
If LogicMonitor looks into going beyond the topology-based correlation to include AI that can group related alerts from different parts of the stack into a single probable cause incident, that will significantly improve the system.
The container monitoring seems to be really behind compared to some bespoke cloud-native monitoring solutions that are designed around Kubernetes, containers, and ephemeral environments.
LogicMonitor can be improved by having more meetings with customers to find out what they really need.
I experienced no issues with pricing, setup cost, and licensing; it was very transparent, and the licensing model is very clear and easy to understand.
If there is a problem, I can inspect the situation and see what is happening, which is beneficial.
The most valuable features include AI-driven insights which make troubleshooting much easier.
The dynamic alerting and root cause analysis have helped us fix issues before they cause a full-blown outage or degrade performance for end users.
LogicMonitor has expanded our view of our systems and has reduced our mean time to resolution, as now engineers that work on specific issues are able to very quickly identify what the cause is.
I wrote a custom event source which queries the API periodically. It looks for new entries into our cage, and if it finds one, it creates a LogicMonitor alert that gets delivered to all proper stakeholders.
| Product | Market Share (%) |
|---|---|
| Cisco DNA Center | 1.3% |
| LogicMonitor | 1.7% |
| Other | 97.0% |
| Company Size | Count |
|---|---|
| Small Business | 10 |
| Midsize Enterprise | 9 |
| Large Enterprise | 25 |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 10 |
| Large Enterprise | 9 |
Cisco DNA Center offers a comprehensive platform for network automation and management, providing detailed analytics, enhanced security, and streamlined operations for both wired and wireless networks.
Cisco DNA Center integrates with Cisco infrastructure to deliver efficient network automation and management, helping organizations improve network visibility, security, and control. It supports AI-driven analytics and automated workflows to enhance operational efficiency and reduce errors. Challenges include compatibility with third-party systems, steep learning curve, and complex deployment. Its interface facilitates centralized control, vital for troubleshooting, policy management, and configuration management, with support for zero-touch provisioning and SD-Access.
What are the key features of Cisco DNA Center?In sectors such as healthcare, finance, and retail, Cisco DNA Center is utilized for its ability to enhance security and compliance, manage large-scale networks, and provide detailed analytics for better operational decision-making. Its support for location tracking and policy automation ensures efficient network management across diverse environments.
LogicMonitor offers flexible IT monitoring with customizable dashboards and robust alerting capabilities. It integrates seamlessly with third-party apps like ServiceNow and provides a single-pane view for diverse IT environments, aiding in proactive issue resolution and enhancing operational efficiency.
LogicMonitor stands out with its capability to monitor diverse infrastructures including Cisco Voice systems, data centers, and virtual environments. Supporting servers, storage, networking devices, and applications, it provides seamless integration with cloud services like AWS and Azure. Users leverage its scalability and flexibility, benefiting from dynamic thresholds, anomaly detection, and detailed visualization. All these features contribute to improved management of IT assets and streamlined operations. Users suggest improvements in mapping, reporting, and automation for remediation, desiring more customizations and an expansive application performance monitoring toolset.
What are LogicMonitor's key features?LogicMonitor is widely implemented across industries, providing monitoring for infrastructure in sectors like telecommunications, cloud computing, and managed services. Managed service providers particularly value its ability to track client environments, deliver proactive alerts, and generate comprehensive reports, while its integration with cloud platforms like AWS and Azure offers users centralized management and visibility into IT assets worldwide.
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