

Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
We have saved 70% of manual work, reduced the number of employees needed for this task, and saved significant time, which has improved our efficiency and productivity by around 50%.
I have seen a return on investment because Cisco Crosswork Network Insights has enhanced automation for endpoint deployment, hence saving a lot of time.
Cisco Crosswork Network Insights is quite a comprehensive product with very few errors and enhanced network performance.
The return on investment is significant as the solution effectively reduces costs while being worth its expense.
They are also very responsive during physical meetings, especially when RCA is required.
The customer support is very proactive and responsive compared to other competitors.
It does not require too much analysis; if something is not working, it needs to be replaced, which makes it faster and easier.
If there is no timely response, getting a resolution is more difficult.
Regarding technical support from SolarWinds, I find it excellent.
We had contact with SolarWinds regarding the implementation, and they were helpful.
Cisco Crosswork Network Insights supports large and complex environments.
In terms of scalability, Cisco Crosswork Network Insights performs very well in both UAT and production.
SolarWinds NPM is scalable and effective in handling large network infrastructures.
For stability, I rate SolarWinds NPM as a ten, which is the best.
The NPM product is stable, particularly when used for simple network monitoring.
It is not an easy-to-use product and thus requires some training to ensure that it can be used to the best of its capabilities.
There are aspects of Cisco Crosswork Network Insights that I feel need improvement, such as faster data processing, as it currently takes too much time.
Cisco Crosswork Network Insights can improve in its setup complexity, as it has a very complex setup that requires skilled network engineers for deployment and tuning.
SolarWinds needs to upscale on observability and add full-fledged observability features, including security features.
Customers have given feedback about the delayed response times from the technical team.
I would need a feature in SolarWinds in the future for some kind of malfunctioning detection, such as malware attacks or that type of environment.
My experience with pricing, setup cost, and licensing is that it is somewhat high compared to other network products similar to Cisco.
For higher usage, it may be less expensive, with retail offerings around $1000 and $10 per IP prefix for the first 100 prefixes.
The prices are good.
The solution is considered expensive.
Pricing-wise, SolarWinds NPM is more expensive than PRTG.
It is not too pricey and is adequate.
Cisco Crosswork Network Insights has empowered our team to deploy network devices at customer locations more efficiently than ever before, and it also delivers critical network telemetry, streamlining troubleshooting and reducing reliance on manual processes.
The best features Cisco Crosswork Network Insights offers include its effectiveness in alerting and automations, visualization dashboards, and its suitability for banking organizations, telecom providers, or any large enterprises that heavily work with networking and security needs.
The real-time insights and analysis features are valuable to me because they alleviate worries about hijackings on routing by providing real-time updates if something unusual occurs on routing paths using machine learning.
Whenever any node is down in our network, whether it is a server or any network device, we receive information through email that the device is down.
The ability to customize the dashboard in SolarWinds NPM provides key benefits like saving time and money, and streamlining some processes.
The most valuable feature for us is the database performance analyzer, which we use a lot.
| Product | Mindshare (%) |
|---|---|
| SolarWinds NPM | 3.7% |
| Cisco Crosswork Network Insights | 0.2% |
| Other | 96.1% |


| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 1 |
| Large Enterprise | 9 |
| Company Size | Count |
|---|---|
| Small Business | 59 |
| Midsize Enterprise | 33 |
| Large Enterprise | 87 |
Cisco Crosswork Network Insights provides advanced network monitoring and insights, enabling efficient network operations and ensuring high performance and reliability for businesses.
Cisco Crosswork Network Insights delivers enhanced visibility into network operations through real-time data analysis and intelligent tools. It facilitates proactive management by identifying potential issues before they impact performance, supporting seamless network operations. By leveraging comprehensive analytics, it offers valuable insights that optimize network efficiency and minimize downtime.
What features make Cisco Crosswork Network Insights valuable?Cisco Crosswork Network Insights is implemented across industries such as telecommunications, enterprise IT, and service providers. By addressing industry-specific challenges, it enables telecom companies to maintain seamless connectivity and supports enterprise IT in managing complex networks efficiently. Service providers benefit from enhanced service delivery and reliability.
SolarWinds NPM is a network performance monitoring tool offering a user-friendly interface with customizable dashboards. It provides real-time tracking of device health, latency, and bandwidth utilization, supporting diverse integration and scalability needs.
SolarWinds NPM's robust features include real-time monitoring of network performance and efficient tracking of device health, latency, and bandwidth utilization. The tool is appreciated for its ease of deployment, scalability, and support for integration with other tools. Features like SNMP monitoring, NetPath, and comprehensive reporting enhance its diagnostic capabilities and network visibility. However, users identify areas for improvement such as real-time analytics, advanced customization options, and enhanced scalability for larger enterprises. Better customer support, improved integrations, and security measures are also desired.
What are the key features of SolarWinds NPM?In enterprise environments, SolarWinds NPM is deployed to monitor network health and device status, sending alerts for any issues. It provides visibility into network performance, tracking bandwidth utilization and server metrics efficiently. Its applications span from monitoring routers, switches, and firewalls to supporting infrastructure monitoring across industries.
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