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Cisco Crosswork Network Insights vs ManageEngine IT360 comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Crosswork Network Ins...
Ranking in Network Monitoring Software
31st
Average Rating
8.0
Reviews Sentiment
5.9
Number of Reviews
10
Ranking in other categories
No ranking in other categories
ManageEngine IT360
Ranking in Network Monitoring Software
85th
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
5
Ranking in other categories
IT Asset Management (24th), IT Infrastructure Monitoring (71st)
 

Mindshare comparison

As of October 2026, in the Network Monitoring Software category, the mindshare of Cisco Crosswork Network Insights is 0.3%, up from 0.0% compared to the previous year. The mindshare of ManageEngine IT360 is 0.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Cisco Crosswork Network Insights0.3%
ManageEngine IT3600.6%
Other99.1%
Network Monitoring Software
 

Featured Reviews

James  Scot - PeerSpot reviewer
Project Specialist at FedEx
Automation has transformed endpoint deployment and streamlines multi-vendor network operations
The best features that Cisco Crosswork Network Insights offers include a single pane of glass, multi-vendor comparison, and the ability to reduce engineer workload. The single pane of glass and multi-vendor comparison features help my team day-to-day because with the single pane of glass, we are able to manage everything at a single place, hence saving a lot of time, and the administration becomes very easy. Additionally, there is real-time network monitoring and analytics, multi-vendor and multi-domain support, scalable AI-driven insights to make data-driven decisions easy, and a modular application ecosystem with open APIs. Cisco Crosswork Network Insights has empowered our team to deploy network devices at customer locations more efficiently than ever before, and it also delivers critical network telemetry, streamlining troubleshooting and reducing reliance on manual processes. Cisco Crosswork Network Insights has positively impacted my organization by enhancing automation for endpoint deployment, hence saving a lot of time, and network usage statistics delivery to the end user's environment has been quicker.
ZM
It manager at PTC (Public Telecomuncation Corporation)
Good monitoring and alerting capability, and it is easy to deploy
This solution is good for configuration management. The monitoring capability is easy to use and it can be done without any training. ManageEngine is easy to deploy. It is easy to identify and collect information from all of the nodes on the network. The alerting capability is good and it will send out emails.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cisco Crosswork Network Insights has positively impacted us by securing our data, including customer data, and it secures our cybersecurity products while being excellent for security purposes."
"What I personally appreciate about Cisco Crosswork Network Insights are the monitoring and real-time features, which are quite helpful for us, as they provide us the previous logs and the current situation, specifically for troubleshooting issues and conducting RCAs."
"The major benefits of using Cisco Crosswork Network Insights are that it is a better product to plan and deploy the network, as it is quite a comprehensive product that gives real-time visualization and lifecycle management, reduces the operating expenses eventually, decreases the deployment time, and definitely creates interest for the staff and boosts their productivity."
"The real-time analytics feature of Cisco is very good."
"Cisco Crosswork Network Insights has been very fundamental and robust and helpful in my organization, empowering our team to deploy network devices at customer locations more efficiently than ever, and it also delivers critical network telemetry, streamlining troubleshooting and reducing reliance on manual processes."
"The best features or advantages of Cisco Crosswork Network Insights are that Cisco is very popular in Vietnam, and they perform very well in education, so many people and engineers know very clearly about Cisco, especially if you compare it to another vendor."
"Cisco Crosswork Network Insights has positively impacted my organization by reducing downtime when any problems are detected early before impacting users, allowing us to take action."
"The advanced visualization tools were really nicely done."
"The monitoring capability is easy to use and it can be done without any training."
"Customer Service: Absolutely fantastic."
"I would suggest you use this product as it's easy for administration, and is based on distributed model support."
"All I know is that when it comes to managing the active directory, ManageEngine is something I consider to be the best."
"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."
"The technical support is good."
"The primary use case of this solution is to manage and to protect the web servers, the mail server, and the website in my company."
"It is easy to identify and collect information from all of the nodes on the network."
 

Cons

"My experience with pricing, setup cost, and licensing is that it is somewhat high compared to other network products similar to Cisco."
"Cisco Crosswork Network Insights is not an easy-to-use product and thus requires some training to ensure that it can be used to the best of its capabilities."
"In future updates of Cisco Crosswork Network Insights, I would like to see more integrated AI with such tools."
"For monitoring capabilities of Cisco Crosswork Network Insights, the monitoring is for Cisco only, from my knowledge."
"I have not seen a return on investment yet; we are still working on it."
"There are aspects of Cisco Crosswork Network Insights that I feel need improvement, such as faster data processing, as it currently takes too much time."
"From my perspective, there is some room for improvement in the product, as you have to check your competitors, such as what Juniper is doing and what HP is offering, and those things have to come in to stay and survive in the market."
"The reason I did not give a nine or ten for Cisco Crosswork Network Insights is integration and price, as that is what prevents me from giving the maximum points."
"We would like to have support for integration with ServiceDesk."
"This is because of the lack of available technical knowledge in terms of competence and maximizing the power of the product."
"The GUI could be improved."
"The ManageEngine features could improve to show graphs of the traffic and network utility."
"ManageEngine needs to fix the downtime scheduler for SNMP monitored devices. Alarms are still generated for the devices placed into scheduled maintenance."
"The product could use more intelligence, automation and general availability of product information."
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Top Industries

By visitors reading reviews
Construction Company
36%
Outsourcing Company
14%
Comms Service Provider
13%
Healthcare Company
7%
Construction Company
28%
Comms Service Provider
17%
Manufacturing Company
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise9
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Cisco Crosswork Network Insights?
The purchasing of Cisco Crosswork Network Insights is managed by generating the PR and then the procurement team takes care of the pricing and purchasing, which are directly from Cisco or another m...
What needs improvement with Cisco Crosswork Network Insights?
In future updates of Cisco Crosswork Network Insights, I would like to see more integrated AI with such tools.
What is your primary use case for Cisco Crosswork Network Insights?
Currently, our infrastructure has very limited use of Cisco Crosswork Network Insights, so we haven't explored much of those technologies, and I'm not getting anything to improve from that perspect...
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Also Known As

No data available
IT360
 

Overview

 

Sample Customers

Information Not Available
Khimji Ramdas, RME Global, Bank of Namibia, DORMA, PMSI, National Commodities Exchange, EMA, Redstone, First Source
Find out what your peers are saying about Cisco Crosswork Network Insights vs. ManageEngine IT360 and other solutions. Updated: September 2026.
915,383 professionals have used our research since 2012.