Cisco Crosswork Network Insights vs Kentik comparison

Cisco Crosswork Network Ins...

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Executive Summary

We performed a comparison between Cisco Crosswork Network Insights and Kentik based on real PeerSpot user reviews.

Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Cisco Crosswork Network Insights vs. Kentik Report (Updated: April 2026).

Cisco Crosswork Network Insights vs. Kentik

April 2026

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Helped 894,807 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cisco Crosswork Network Ins...

Ranking in Network Monitoring Software

51st

Average Rating

8.8

Reviews Sentiment

6.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Kentik

Ranking in Network Monitoring Software

22nd

Average Rating

9.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Distributed Denial-of-Service (DDoS) Protection (16th)

Mindshare comparison

As of May 2026, in the Network Monitoring Software category, the mindshare of Cisco Crosswork Network Insights is 0.2%. The mindshare of Kentik is 1.9%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
Kentik	1.9%
Cisco Crosswork Network Insights	0.2%
Other	97.9%

Network Monitoring Software

Featured Reviews

James Scot

Project Specialist at FedEx

Automation has transformed endpoint deployment and streamlines multi-vendor network operations

The best features that Cisco Crosswork Network Insights offers include a single pane of glass, multi-vendor comparison, and the ability to reduce engineer workload. The single pane of glass and multi-vendor comparison features help my team day-to-day because with the single pane of glass, we are able to manage everything at a single place, hence saving a lot of time, and the administration becomes very easy. Additionally, there is real-time network monitoring and analytics, multi-vendor and multi-domain support, scalable AI-driven insights to make data-driven decisions easy, and a modular application ecosystem with open APIs. Cisco Crosswork Network Insights has empowered our team to deploy network devices at customer locations more efficiently than ever before, and it also delivers critical network telemetry, streamlining troubleshooting and reducing reliance on manual processes. Cisco Crosswork Network Insights has positively impacted my organization by enhancing automation for endpoint deployment, hence saving a lot of time, and network usage statistics delivery to the end user's environment has been quicker.

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Shubham-Saxena

Network Engineer III at Fortanix

Integrating synthetic tests and network monitoring enhances traffic pattern visualization

The Kentik support team is good. If you want me to rate them on a scale, I would give them eight. I had a call with the Kentik support team for fifteen minutes, so I'm going to give them eight for now. The reason for giving them an eight is that they are good and address our issues. They have monthly calls and discuss the product roadmap with us, including what is needed and what is not. However, when we are working on some real issues with Kentik, I sometimes feel there's a delay due to the busyness of their teams. We faced some outages and were not able to get the desired results from Kentik tools, so that took a little time to resolve.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Cisco Crosswork Network Insights has impacted my organization positively as it has saved a lot of time, reduced management overhead, and simplified operations through a single pane of glass."

"Cisco Crosswork Network Insights has positively impacted us by securing our data, including customer data, and it secures our cybersecurity products while being excellent for security purposes."

"Cisco Crosswork Network Insights has been very fundamental and robust and helpful in my organization, empowering our team to deploy network devices at customer locations more efficiently than ever, and it also delivers critical network telemetry, streamlining troubleshooting and reducing reliance on manual processes."

"Cisco Crosswork Network Insights has positively impacted my organization primarily through security and trust, as it provides monitoring of routing health, IP health, and protection from hijacks or leaks."

"We have been extremely happy with the features; they were exactly what we were after."

"Overall, I would give Kentik nine out of ten stars."

"Technical support is second to none."

"The drill-down into detailed views of network activity helps to quickly pinpoint locations and causes. All the information is there."

"The biggest thing Kentik has given us is the amount of visibility we have into our own network now and knowing what's going on at a given time."

"This product is easily the best network monitor that I’ve ever seen or heard about."

"I really love the Data Explorer. I use it all the time to go in and craft exactly what I need to see. I'm able to then take that story and explain it to the executives. I've done that a couple of times and it is helpful."

"Having the API access allows us to do a great deal of automation around a lot of our reporting and management tools."

More Kentik pros

Cons

"Cisco Crosswork Network Insights is not an easy-to-use product and thus requires some training to ensure that it can be used to the best of its capabilities."

"There are aspects of Cisco Crosswork Network Insights that I feel need improvement, such as faster data processing, as it currently takes too much time."

"I have not seen a return on investment yet; we are still working on it."

"My experience with pricing, setup cost, and licensing is that it is somewhat high compared to other network products similar to Cisco."

"Sometimes, the tool has complications, so we must deal with the additional support from the tool's end."

"I believe they're already working on this, but I would love for them to create better integrations from network flow data to application performance — tracing — so that we could overlay that data more readily. With more companies going hybrid, flow logs and flow data, whether it be VPC or on-prem, matched with application performance and trace data, is pretty important."

"I consider the pricing model as an area for improvement."

"The product could strive for more improvements to become closer to perfect."

"I would like to see them explore the area of cost analysis."

"There is room for improvement around the usability of the API. It's a hugely complex task to call it and you need a lot of backing to be able to do it."

"Sometimes it's difficult to order the dimensions correctly when trying to make Sankey flow diagrams."

More Kentik cons

Pricing and Cost Advice

Information not available

"The tool is cheaply priced."

"We have an annual contract with Kentik that we renew each year for a set number of licenses. We also have some burstable licenses which we can spin up and spin down, and those are paid as they are used."

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894,807 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Construction Company

46%

Healthcare Company

10%

Comms Service Provider

Outsourcing Company

Financial Services Firm

12%

Comms Service Provider

12%

Construction Company

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Large Enterprise	8

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	3
Large Enterprise	8

Questions from the Community

What is your experience regarding pricing and costs for Cisco Crosswork Network Insights?

My experience with pricing, setup cost, and licensing is that the prices are good.

What needs improvement with Cisco Crosswork Network Insights?

Cisco Crosswork Network Insights is not an easy tool to use. It is not an easy-to-use product and thus requires some training to ensure that it can be used to the best of its capabilities.

What is your primary use case for Cisco Crosswork Network Insights?

My main use case for Cisco Crosswork Network Insights is that we deployed it to automate the workloads for our service provider environment, and we are going to eventually manage 700 plus endpoints...

What is your experience regarding pricing and costs for Kentik?

I would say Kentik's pricing is not cheap. From my perspective as part of the technical team, I would not categorize it as expensive, but I know it is not cheap.

What needs improvement with Kentik?

There's always room for improvements and better relations when using any kind of product. We faced some issues with Kentik UI and alerting, which we asked them to fix, and they succeeded. They have...

What is your primary use case for Kentik?

We are using Kentik mostly for synthetic tests, and from one last year, network monitoring as well. We are using it for inter DC BGP tests and server monitoring as well.

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Product Reports

Network Monitoring Software

April 2026

Download Cisco Crosswork Network Insights product report

Download Kentik product report

May 2026

Overview

Cisco Crosswork Network Insights provides advanced network monitoring and insights, enabling efficient network operations and ensuring high performance and reliability for businesses.

Cisco Crosswork Network Insights delivers enhanced visibility into network operations through real-time data analysis and intelligent tools. It facilitates proactive management by identifying potential issues before they impact performance, supporting seamless network operations. By leveraging comprehensive analytics, it offers valuable insights that optimize network efficiency and minimize downtime.

What features make Cisco Crosswork Network Insights valuable?

Real-time Analytics: Delivers instant data insights for proactive monitoring.
Anomaly Detection: Identifies network anomalies to prevent outages.
Scalability: Supports scalable network growth without compromising performance.
Customizable Alerts: Provides tailored notifications for timely action.
Integration Capabilities: Seamlessly integrates with existing infrastructure.

What benefits or ROI can Cisco Crosswork Network Insights offer?

Improved Uptime: Reduces downtime with predictive maintenance.
Cost Efficiency: Decreases operational costs through streamlined processes.
Enhanced Security: Strengthens network security with advanced threat detection.
Resource Optimization: Optimizes resource allocation for better performance.

Cisco Crosswork Network Insights is implemented across industries such as telecommunications, enterprise IT, and service providers. By addressing industry-specific challenges, it enables telecom companies to maintain seamless connectivity and supports enterprise IT in managing complex networks efficiently. Service providers benefit from enhanced service delivery and reliability.

Cisco

Kentik provides real-time visibility into network infrastructure, focusing on monitoring, data visualization, and flow analysis to manage traffic patterns efficiently.

With robust analytics capabilities, Kentik offers insights into BGP peering status, aids in DDoS detection, and allows for detailed telemetry through its intuitive interface. The platform's SaaS nature simplifies operations by eliminating server maintenance concerns. Multi-vendor support and synthetic testing enhance network security and performance by simulating customer scenarios, while its API offers automation for querying and reporting tasks.

What are the key features of Kentik?

Real-Time Visibility: Monitors network infrastructure effectively.
Data Visualization: Offers powerful tools for viewing complex data.
Flow Analysis: Analyzes traffic flow for optimal management.
BGP Peering Insights: Provides in-depth peering status checks.
DDoS Alerting: Notifies about potential DDoS threats.
Data Explorer: Aids in understanding traffic patterns.
Synthetic Testing: Simulates scenarios to enhance security and performance.

What benefits can be found in user reviews?

Automation: Users value the flexibility of its API for automating tasks.
Ease of Use: SaaS model streamlines user engagement, eliminating server maintenance.
Flexibility: Report customization and query settings are highly appreciated.
Enhanced Observability: Telemetry and multi-vendor support increase oversight.

Industries implement Kentik for network monitoring, traffic management, and flow data analysis across both on-prem and cloud setups. It proves valuable for detecting DDoS events, managing peering relationships, and optimizing costs, besides managing CDN configurations and performing synthetic tests in diverse environments.

Sample Customers

Information Not Available

Pandora, Yelp, Neustar, Box, University of Washington, Zoom, Tata, and Cogent.