Cisco Crosswork Network Insights vs Kentik comparison

Cisco Crosswork Network Ins...

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Executive Summary

We performed a comparison between Cisco Crosswork Network Insights and Kentik based on real PeerSpot user reviews.

Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Cisco Crosswork Network Insights vs. Kentik Report (Updated: August 2026).

Cisco Crosswork Network Insights vs. Kentik

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

7.0

Cisco Crosswork Network Insights boosts efficiency by reducing manual work and enhancing network performance, offering time-saving benefits.

Sentiment score

5.2

Kentik users benefit from reduced costs, enhanced security, and efficiency, simplifying renewal decisions due to significant perceived value.

We have saved 70% of manual work, reduced the number of employees needed for this task, and saved significant time, which has improved our efficiency and productivity by around 50%.

Student at Rochester Institute of Technology

I have seen a return on investment because Cisco Crosswork Network Insights has enhanced automation for endpoint deployment, hence saving a lot of time.

For more quotes and insights, download the Cisco Crosswork Network Insights report

Project Specialist at FedEx

Cisco Crosswork Network Insights is quite a comprehensive product with very few errors and enhanced network performance.

Hasnain Mawjee

Manager, Project Implementation at ibl-unisys

If we had, for example, a contracted capacity from Vivo of 50 GB and we were using 40, with Kentik we reduced this usage from 40 to 20.

Network Engineer at a media company with 51-200 employees

In production environments, especially for service providers on IP networks and data centers, Kentik helps in reducing the time to identify and resolve issues.

For more quotes and insights, download the Kentik report

BDM at a comms service provider with 11-50 employees

I believe the return on investment has been mainly time savings in performing troubleshooting.

Dmartins Martins

Network Analyst at a comms service provider with 201-500 employees

Customer Service

Sentiment score

6.8

Cisco Crosswork Network Insights' customer support is praised for responsiveness, effectiveness, quick hardware fixes, and minimal disruption.

Sentiment score

6.6

Kentik's customer service is praised for proactive support, quick responses, strong communication, and effective issue identification and resolution.

They are also very responsive during physical meetings, especially when RCA is required.

Solution Architect at Dhanyaayai enterprise private limited

The customer support is very proactive and responsive compared to other competitors.

For more quotes and insights, download the Cisco Crosswork Network Insights report

Project Specialist at FedEx

It does not require too much analysis; if something is not working, it needs to be replaced, which makes it faster and easier.

Hasnain Mawjee

Manager, Project Implementation at ibl-unisys

I have mostly used forums for any support needed because the setup is straightforward and the documentation is quite good.

For more quotes and insights, download the Kentik report

BDM at a comms service provider with 11-50 employees

They have monthly calls and discuss the product roadmap with us to determine what is needed.

Shubham-Saxena

Network Engineer III at Fortanix

Scalability Issues

Sentiment score

4.4

Cisco Crosswork Network Insights efficiently manages scalability, supporting complex environments with strong performance and helpful documentation for stability.

Sentiment score

6.6

Kentik is highly scalable, effectively manages diverse network sizes, and simplifies scaling with Kubernetes integration, despite credit dependencies.

Cisco Crosswork Network Insights supports large and complex environments.

Project Specialist at FedEx

In terms of scalability, Cisco Crosswork Network Insights performs very well in both UAT and production.

For more quotes and insights, download the Cisco Crosswork Network Insights report

Solution Architect at Dhanyaayai enterprise private limited

Kentik's integration with Kubernetes makes scaling easier.

BDM at a comms service provider with 11-50 employees

Kentik's scalability is effective; the platform can handle these large volumes.

Dmartins Martins

Network Analyst at a comms service provider with 201-500 employees

Kentik's scalability depends on how it is contracted.

For more quotes and insights, download the Kentik report

Network Engineer at a media company with 51-200 employees

Stability Issues

Sentiment score

8.6

Cisco Crosswork Network Insights is highly stable and dependable, with excellent customer service, leading to strong user satisfaction.

Sentiment score

8.1

Kentik users enjoy stable performance and reliability, with quick resolutions to occasional minor outages and bugs.

No quotes available

For more quotes and insights, download the Cisco Crosswork Network Insights report

In production, however, dimensioning of the underlying platforms is something to be mindful of.

For more quotes and insights, download the Kentik report

BDM at a comms service provider with 11-50 employees

Based on stability, I would give Kentik a nine.

Shubham-Saxena

Network Engineer III at Fortanix

I can say it is so great for us because if we configure it with Flowspec, the orchestration that we use, which is Kentik, makes the decision and automatically forwards the traffic to another position that we have in our network, or outgoing that we use.

Daniel A Júnior

Telecomm Analyst at a tech company with 11-50 employees

Room For Improvement

Users seek improved usability, AI enhancements, better third-party integration, cost efficiency, and more insightful documentation for Cisco Crosswork Network Insights.

Kentik users request better AI reliability, intuitive alerts, improved UX, simplified API, report customization, cost reduction, and detailed documentation.

It is not an easy-to-use product and thus requires some training to ensure that it can be used to the best of its capabilities.

Project Specialist at FedEx

There are aspects of Cisco Crosswork Network Insights that I feel need improvement, such as faster data processing, as it currently takes too much time.

Student at Rochester Institute of Technology

Cisco Crosswork Network Insights can improve in its setup complexity, as it has a very complex setup that requires skilled network engineers for deployment and tuning.

For more quotes and insights, download the Cisco Crosswork Network Insights report

Solution Architect at Dhanyaayai enterprise private limited

More work is required to integrate AI for troubleshooting, simplifying root cause analysis, and providing suggested solutions for network issues.

For more quotes and insights, download the Kentik report

BDM at a comms service provider with 11-50 employees

It needed to be a bit easier for new users and have slightly more customized reports.

Dmartins Martins

Network Analyst at a comms service provider with 201-500 employees

Currently, the way I'm configuring it uses reactive alerts, which means alerts are triggered when an issue occurs. I would prefer more proactive alerts in the future.

Theeni Rajendran

Epicor Engineer at Sunway Group

Setup Cost

Enterprise users find Cisco Crosswork Network Insights costly but worthwhile for high usage, with pricing starting at $1000.

Kentik offers competitive pricing with flexible contracts, though costs may vary by enterprise size and usage, requiring substantial budgets.

My experience with pricing, setup cost, and licensing is that it is somewhat high compared to other network products similar to Cisco.

Yogeshwar Patil

Senior system engineer at Honeywell

For higher usage, it may be less expensive, with retail offerings around $1000 and $10 per IP prefix for the first 100 prefixes.

Student at Rochester Institute of Technology

The prices are good.

For more quotes and insights, download the Cisco Crosswork Network Insights report

Project Specialist at FedEx

The pricing is good and aligns with the market target.

ADRIANA SALDARRIAGA TOBON

Sales Manager at IFX NEtworks

Kentik’s pricing is competitive in the marketplace.

BDM at a comms service provider with 11-50 employees

Later, the prices are very high to maintain all the functionality blocks.

For more quotes and insights, download the Kentik report

Network Engineer at a media company with 51-200 employees

Valuable Features

Cisco Crosswork Network Insights enhances network management with AI-driven insights, real-time analytics, and robust security, improving efficiency and integration.

Kentik offers comprehensive network monitoring, real-time analytics, security insights, customizable dashboards, and automation for efficient network management.

Cisco Crosswork Network Insights has empowered our team to deploy network devices at customer locations more efficiently than ever before, and it also delivers critical network telemetry, streamlining troubleshooting and reducing reliance on manual processes.

Project Specialist at FedEx

The best features Cisco Crosswork Network Insights offers include its effectiveness in alerting and automations, visualization dashboards, and its suitability for banking organizations, telecom providers, or any large enterprises that heavily work with networking and security needs.

Solution Architect at Dhanyaayai enterprise private limited

The real-time insights and analysis features are valuable to me because they alleviate worries about hijackings on routing by providing real-time updates if something unusual occurs on routing paths using machine learning.

For more quotes and insights, download the Cisco Crosswork Network Insights report

Student at Rochester Institute of Technology

For more quotes and insights, download the Kentik report

Network Engineer at a media company with 51-200 employees

This allows for better understanding of whether there is a critical ongoing case related to incoming traffic, such as a DDoS event, which is crucial for a service provider dealing with numerous customers.

Leonardo Miquelini

Network Engineer at a comms service provider with 51-200 employees

Kentik has positively impacted our organization because when something happens, we use Kentik to analyze the problem and it brings us a faster solution to the problem, and the troubleshooting is clearer.

Daniel A Júnior

Telecomm Analyst at a tech company with 11-50 employees

Categories and Ranking

Cisco Crosswork Network Ins...

Ranking in Network Monitoring Software

35th

Average Rating

8.0

Reviews Sentiment

5.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Kentik

Ranking in Network Monitoring Software

12th

Average Rating

9.0

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Distributed Denial-of-Service (DDoS) Protection (7th)

Mindshare comparison

As of August 2026, in the Network Monitoring Software category, the mindshare of Cisco Crosswork Network Insights is 0.2%. The mindshare of Kentik is 1.7%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
Kentik	1.7%
Cisco Crosswork Network Insights	0.2%
Other	98.1%

Network Monitoring Software

Featured Reviews

Automation has transformed endpoint deployment and streamlines multi-vendor network operations

Project Specialist at FedEx

The best features that Cisco Crosswork Network Insights offers include a single pane of glass, multi-vendor comparison, and the ability to reduce engineer workload. The single pane of glass and multi-vendor comparison features help my team day-to-day because with the single pane of glass, we are able to manage everything at a single place, hence saving a lot of time, and the administration becomes very easy. Additionally, there is real-time network monitoring and analytics, multi-vendor and multi-domain support, scalable AI-driven insights to make data-driven decisions easy, and a modular application ecosystem with open APIs. Cisco Crosswork Network Insights has empowered our team to deploy network devices at customer locations more efficiently than ever before, and it also delivers critical network telemetry, streamlining troubleshooting and reducing reliance on manual processes. Cisco Crosswork Network Insights has positively impacted my organization by enhancing automation for endpoint deployment, hence saving a lot of time, and network usage statistics delivery to the end user's environment has been quicker.

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Traffic insights have reduced transit costs and support secure, direct connections with providers

Network Engineer at a media company with 51-200 employees

The best features that Kentik offers are the ability to identify traffic end-to-end and to know which transit is used, if it goes through any other transit, to see the entire flow, from the subscriber to the content provider and vice versa, from the content provider to the subscriber.I can also determine whether it is symmetric or asymmetric traffic, and if it goes through any provider that has some kind of bottleneck. That is very important. Regarding the security part, which is also possible to handle through Kentik, you can configure it in a way that makes the network more secure and reduces the amount of dirty traffic or attacks received. Kentik has had a high positive impact on my organization. Besides the cost reduction, it has been possible to perform troubleshooting more effectively, and also regarding DDoS-related attacks. In addition to cost reduction, we had a more reliable connection. Since the moment we identified that it was possible to have a direct connection with content providers like CDN77, Cloudflare, and Akamai, we established a direct connection there through a PNI with these content providers, making the network less dependent on an IP transit provider.

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Top Industries

By visitors reading reviews

Construction Company

39%

Outsourcing Company

16%

Comms Service Provider

13%

Healthcare Company

Comms Service Provider

14%

Financial Services Firm

12%

Construction Company

Media Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	1
Large Enterprise	9

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	4
Large Enterprise	10

Questions from the Community

What is your experience regarding pricing and costs for Cisco Crosswork Network Insights?

The purchasing of Cisco Crosswork Network Insights is managed by generating the PR and then the procurement team takes care of the pricing and purchasing, which are directly from Cisco or another m...

What needs improvement with Cisco Crosswork Network Insights?

In future updates of Cisco Crosswork Network Insights, I would like to see more integrated AI with such tools.

What is your primary use case for Cisco Crosswork Network Insights?

Currently, our infrastructure has very limited use of Cisco Crosswork Network Insights, so we haven't explored much of those technologies, and I'm not getting anything to improve from that perspect...

What is your experience regarding pricing and costs for Kentik?

My experience with pricing, setup costs, and licensing has been limited because I was not responsible for that in my company, but I have spoken with my boss, and he reported that the licensing mode...

What needs improvement with Kentik?

I do not currently use Kentik's anomaly detection. I had communication with Kentik's technical support through a WhatsApp group. When I faced any issues or there were problems with my Kentik collec...

What is your primary use case for Kentik?

I'm using Kentik for my own internal use. My primary use case is to monitor our equipment and to get a more detailed view of where our inbound and outbound traffic is going.

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Product Reports

Cisco Crosswork Network Insights

Download Cisco Crosswork Network Insights product report

Download Kentik product report

Overview

Cisco Crosswork Network Insights provides advanced network monitoring and insights, enabling efficient network operations and ensuring high performance and reliability for businesses.

Cisco Crosswork Network Insights delivers enhanced visibility into network operations through real-time data analysis and intelligent tools. It facilitates proactive management by identifying potential issues before they impact performance, supporting seamless network operations. By leveraging comprehensive analytics, it offers valuable insights that optimize network efficiency and minimize downtime.

What features make Cisco Crosswork Network Insights valuable?

Real-time Analytics: Delivers instant data insights for proactive monitoring.
Anomaly Detection: Identifies network anomalies to prevent outages.
Scalability: Supports scalable network growth without compromising performance.
Customizable Alerts: Provides tailored notifications for timely action.
Integration Capabilities: Seamlessly integrates with existing infrastructure.

What benefits or ROI can Cisco Crosswork Network Insights offer?

Improved Uptime: Reduces downtime with predictive maintenance.
Cost Efficiency: Decreases operational costs through streamlined processes.
Enhanced Security: Strengthens network security with advanced threat detection.
Resource Optimization: Optimizes resource allocation for better performance.

Cisco Crosswork Network Insights is implemented across industries such as telecommunications, enterprise IT, and service providers. By addressing industry-specific challenges, it enables telecom companies to maintain seamless connectivity and supports enterprise IT in managing complex networks efficiently. Service providers benefit from enhanced service delivery and reliability.

Cisco

Kentik provides real-time visibility into network infrastructure, focusing on monitoring, data visualization, and flow analysis to manage traffic patterns efficiently.

With robust analytics capabilities, Kentik offers insights into BGP peering status, aids in DDoS detection, and allows for detailed telemetry through its intuitive interface. The platform's SaaS nature simplifies operations by eliminating server maintenance concerns. Multi-vendor support and synthetic testing enhance network security and performance by simulating customer scenarios, while its API offers automation for querying and reporting tasks.

What are the key features of Kentik?

Real-Time Visibility: Monitors network infrastructure effectively.
Data Visualization: Offers powerful tools for viewing complex data.
Flow Analysis: Analyzes traffic flow for optimal management.
BGP Peering Insights: Provides in-depth peering status checks.
DDoS Alerting: Notifies about potential DDoS threats.
Data Explorer: Aids in understanding traffic patterns.
Synthetic Testing: Simulates scenarios to enhance security and performance.

What benefits can be found in user reviews?

Automation: Users value the flexibility of its API for automating tasks.
Ease of Use: SaaS model streamlines user engagement, eliminating server maintenance.
Flexibility: Report customization and query settings are highly appreciated.
Enhanced Observability: Telemetry and multi-vendor support increase oversight.

Industries implement Kentik for network monitoring, traffic management, and flow data analysis across both on-prem and cloud setups. It proves valuable for detecting DDoS events, managing peering relationships, and optimizing costs, besides managing CDN configurations and performing synthetic tests in diverse environments.

Sample Customers

Information Not Available

Pandora, Yelp, Neustar, Box, University of Washington, Zoom, Tata, and Cogent.

Cisco Crosswork Network Insights vs. Kentik