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Cisco Cloud Services Router vs Juniper MX Series Routers comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Cloud Services Router
Ranking in Routers
8th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
17
Ranking in other categories
No ranking in other categories
Juniper MX Series Routers
Ranking in Routers
5th
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
34
Ranking in other categories
Carrier Grade Network Address Translation (CGNAT) (1st)
 

Mindshare comparison

As of February 2026, in the Routers category, the mindshare of Cisco Cloud Services Router is 4.5%, up from 2.4% compared to the previous year. The mindshare of Juniper MX Series Routers is 13.4%, up from 12.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Routers Market Share Distribution
ProductMarket Share (%)
Juniper MX Series Routers13.4%
Cisco Cloud Services Router4.5%
Other82.1%
Routers
 

Featured Reviews

VENKATESHREDDY - PeerSpot reviewer
Associate IT Director at Diligent Global
Manageable, provides excellent support, and easily integrates with other products
One central area for improvement in Cisco is its product line offering. Cisco has ISE and other products, such as DNS Center and other components. Instead of small to medium-sized customers purchasing devices and maintaining the devices, it would be great if customers could have subscriptions. A CAPEX/OPEX model instead of that Cisco code, where the pricing model is subscription-based, would give much better flexibility for the customers. The pricing and model for Cisco Cloud Services Router and other Cisco products could be improved. One good example of what I want to be added to the Cisco Cloud Services Router in its next version is for it to be more of a plug-and-play product. For example, Juniper has developed QR codes, so if you need to plug in a device, you scan from your phone and connect to the internet. That's it. You can provision the device remotely through the cloud orchestrator, so I want to see a similar function or feature in Cisco Cloud Services Router.
Patrick Anaku - PeerSpot reviewer
Senior Network Engineer at Roke Telkom
Performance excels with reliable uptime and robust features
The best features of Juniper MX Series Routers include their performance, which is quite good for us in terms of hardware performance. The Junos OS, the software, is stable, and we don't have many issues with the Juniper system itself. They have numerous features that allow us to deliver services, be it Layer 2 connectivity to customers, Layer 3 connectivity, data center connectivity, or even security features. Hardware performance has been a top-notch reason why we chose Juniper in the beginning, especially the MX series, which performs well in terms of network uptime and we don't encounter many failures. We have had a bad experience here and there with the ACX series, and their network performance is not so great compared to MX, so we have mostly done away with the ACX and only use MX at some of the core sites. I have seen a return on investment from the solution. Initially, we deployed MX80s on the network, and since our company has been in operation since 2006, from that point we used MX80s until around 2016 when we upgraded most of them to MX204s. From our experience, once we buy an MX204, we don't have issues with it; we have never had to replace an MX204 on the network. Once we deploy it, it works until we decide to upgrade the capacity. The return on investment is significant, as once we buy it, we have no worries about performance.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It seems pretty stable. We have never had any issues with it."
"This solution is scalable."
"The most valuable feature is the artificial intelligence assessment models."
"It allowed us to create a more secure VPN than we would have been able to do without it."
"Overall, it is a solid product and a good router."
"The most valuable features of the Cisco Cloud Services Router are the integration with Amazon and Oracle cloud."
"The most valuable feature is the SNMP traps that I use to monitor the router and the availability of the network."
"What's best about Cisco Cloud Services Router is the support. It's excellent, and so far, no significant challenges. Another valuable feature of the product is easy integration with other products."
"The solution is quite stable. We've found it to be very good. There aren't bugs, glitches, or crashes."
"The most valuable feature is reliability."
"The functionality and stability are great."
"We are able to easily build chassis with Juniper MX Series Routers."
"For the Juniper MX Series Routers, it plays a crucial role in our network. They offer numerous features, enabling multiple connections and handling various reports. The routers efficiently manage the number of switched fabric codes and process features based on the specific switch requirements. Previously, I utilized them for processing and addressing customer-side concerns. The routers have excellent documentation, making it easy to resolve any issues that may arise. It's excellent for customization, especially in tailoring the Windows configuration environment. Overall, dealing with this solution has been straightforward and efficient."
"The solution is stable."
"I would rate the stability a ten out of ten. We never had any issues."
"The product is easy to use."
 

Cons

"They have an online registration that happens after they pick up block months. If they could decrease to yearly or something, sometimes the device is not cell phone accessible. That becomes an issue or challenge for us. If that can be improved, that would be really great."
"It is too complex. It is not easy to set up, even with the documentation that they provided. It is a little confusing."
"You can use this router in a scalable solution but it has its limitations."
"The configuration is difficult."
"Technical support could be better. I am missing a single pane of glass, where I can see all the connections, etc."
"It could grow or adapt to changes in the cloud. For example, cloud does not support autoscaling. When people want to grow, they have to do manual activities."
"The ease of use within the AWS environment needs to improve. Sometimes, it is very esoteric in how you use it. Therefore, you have to learn to use it, then you are able to."
"The initial setup is easy for one device but is more complex when numerous devices need to be configured."
"The third-level customer support coming from Juniper itself could be much better. To get assistance from Juniper, we sometimes have to wait for weeks and months. I don't really appreciate that. Their support should be faster."
"The solution could improve by providing enhancements to built-in SDN or SDWAN."
"We'd like them to be capable of adding firewall options to the license."
"The only thing that might need improvement would be the occasional downtime."
"The price of this solution should be improved."
"The solution needs to offer SDN features."
"The setup was a bit complex."
"One thing that the product can do better is clustering. Rather than just having two of them, it would help if there was one cluster to extend to more notes in the cluster itself."
 

Pricing and Cost Advice

"The licensing model is good with this appliance: Bring Your Own License (BYOL)."
"We would prefer to go through the vendor instead of AWS, as we have a relationship with the vendor and can get discounts directly from them. Going through the vendor, it is much cheaper for us. Though, we would still keep it hosted on AWS."
"Purchasing it through the AWS Marketplace was very simple. We went through the AWS Marketplace because it was the easiest way to get the product up and running very quickly."
"The cost needs improvement. It is very expensive through the AWS Marketplace."
"The price is a little high, more than what we wanted to pay. This is one area where we would like to understanding how the price could be brought down a bit more."
"You do need to pay a licensing fee to use the solution. You can do a yearly or three-year subscription. The product itself is quite expensive. It would be ideal if they offered the product at a cheaper price."
"The should make the Dynamic Multipoint VPN solution more affordable."
"Cost is a big factor. We would like to see the price reduced."
"There is a license for this solution and the price is very competitive. The cost is less expensive than some competitors, such as Cisco. There are additional costs for support licenses."
"The prices for Juniper MX Series Routers are reasonable."
"The pricing of Juniper MX Series Routers is okay compared to other technologies."
"We have to pay for the device and licensing. The support service requires additional costs."
"An additional license can be purchased for support of a next-generation firewall."
"I would rate the pricing model a seven out of ten, where one is cheap, and ten is expensive. It is not cheap."
"The price of this solution is better than other competitors, such as Cisco. We receive a lot of discounts which make the price less expensive and attractive."
"The solution is more expensive compared to other solutions."
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
7%
Energy/Utilities Company
7%
Comms Service Provider
7%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise4
Large Enterprise10
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise8
Large Enterprise8
 

Questions from the Community

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What needs improvement with Juniper MX Series Routers?
The areas of Juniper MX Series Routers that have room for improvement include the port count; for instance, the MX204 has only four 40G or 100G ports, which is quite limited. While I know there are...
What is your primary use case for Juniper MX Series Routers?
I work with an internet service provider in Uganda and have experience working with Juniper MX Series Routers, as we use Mikrotik, Juniper, and Cisco routers on our infrastructure. We have a mix of...
What advice do you have for others considering Juniper MX Series Routers?
The solution is deployed in our organization as hardware and it is on-prem, as we run on on-prem solutions. On a scale of one to ten, I rate Juniper MX Series Routers a nine.
 

Also Known As

Cisco CSR, Cisco Cloud Services Router 1000v, Cisco CSR 1000v
Juniper Enterprise Routers, MX Series, Junos Address Aware
 

Overview

 

Sample Customers

Under Armour, HealthSparq, Adobe
AARNet Pty Ltd, Allegro Networks, Atlantech Online, Availity, Baloise Insurance, Black Lotus, CATV, Blue Box
Find out what your peers are saying about Cisco Cloud Services Router vs. Juniper MX Series Routers and other solutions. Updated: February 2026.
882,333 professionals have used our research since 2012.