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Centreon vs InfoVista VistaInsight comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Centreon
Ranking in Network Monitoring Software
16th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
31
Ranking in other categories
IT Infrastructure Monitoring (22nd), Cloud Monitoring Software (16th)
InfoVista VistaInsight
Ranking in Network Monitoring Software
89th
Average Rating
7.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Network Monitoring Software category, the mindshare of Centreon is 1.5%, down from 2.6% compared to the previous year. The mindshare of InfoVista VistaInsight is 0.4%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Centreon1.5%
InfoVista VistaInsight0.4%
Other98.1%
Network Monitoring Software
 

Featured Reviews

Sulesh PK - PeerSpot reviewer
Monitoring and Operations Pilot at Egis S.A.
Experience enhanced monitoring with real-time alerts and efficient support
I would like to see automation in the poller features, as currently, the poller is not automated. If we could automate the addition or removal of hosts in the poller, it would improve efficiency. Sometimes, Centreon does not show the status of services as updated, which should be addressed. Additionally, enhancements are needed in identifying configuration issues, providing real-time alerts in case of issues, and improving the HTTP configuration tasks, as Centreon does not currently display issues with HTTP links, requiring manual investigation.
YE
OSS Engineer at a tech vendor with 1,001-5,000 employees
A powerful service that is very stable and scalable
It's a very powerful service, you have to use your training and understand how to work it. After that, it's very easy to collect and to use. It may be hard to use for the administrators. It's like a Ferrari, if you're a very good driver you'll go to 300 but you have to know how to drive it. If you have a Ferrari but you don't know how to use it, it's not going to be good. Also, it's very important to understand what the customer needs to decide on what kind of products you are going to use, and what product and what solution to implement. I would rate the solution nine out of 10.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most important feature is that it permits us to receive alarms if there is an incident within the infrastructure. The feature I love the most is the reporting feature, the MBI (Monitoring Business Intelligence) which permits us to send advanced reports to our customers in PDF format or in Doc format. We also deploy Centreon Map which gives our customers intuitive views of their information system."
"This product provides comprehensive reporting for our top management."
"We use the remote server functionality on some customer sites, because you can see an independent view and are not dependent on a single connection. If you have branch offices or bigger office outside your headquarters, you can use remote servers because if the connection is broken or disrupted, then remote server will obtain a view of your environment and server availability. This is a good point against using other solutions. Because with other solutions, you don't have this feature. Then, you will be blind if you have this type of a situation."
"When we started to work with Centreon, there were about 30 people in our company and now there are 90 people, so our company has been growing and growing with Centreon."
"We have everything we need with the product."
"Centreon is a solution, and it is very good and efficient if you put all your infrastructure inside."
"The most valuable feature is that we can manually configure everything we need; because the interface is quite user-friendly, you can configure the system very deeply, which is very pleasant and useful since you can monitor and see everything on your service list, dashboard, or MAP, and you can even create your own plugin and monitoring query."
"Centreon provides timesaving and costsaving benefits as it lets us manage multiple devices on a single platform."
"The product is excellent."
"My experience with technical support has been perfect."
"My experience with technical support has been perfect."
"My experience with technical support has been perfect."
 

Cons

"During the initial setup we faced some issues. Part of it was because we had to become more knowledgeable in the solution. There are some gray areas and if you don't know the product well you may have issues. Another part of it was some bugs that we came across, although that's part of every software solution in IT nowadays. But the initial setup could be easier."
"Sometimes, Centreon does not show the status of services as updated, which should be addressed."
"I would like them to improve their documentation. When I faced some issues, I was looking for more documentation on the Internet. There is official documentation on Centreon's website, which sometimes is useful. Sometimes it is not very useful, as you cannot find the information or enough examples of configuration. The answer for me was to contact the support, who helped me, but I was not able to find all the information by myself on Centreon's website. A Centreon community or blog would be helpful."
"Release management and quality of testing need improvement, because with each major upgrade we have many issues coming in. Then, it takes several minor upgrades to get rid of them."
"The most important issue is the capability to interconnect with other systems."
"Centreon technical support is only available during Central European business hours. When it comes to critical business solutions, there should be a 24/7 hotline that customers can rely on."
"The problem with the reporting is you have to configure the report, and after that, you will have the same report every month, every week, every day. You have to sync it in order to have a great report."
"Centreon introduced network discovery in the most recent update. However, it doesn't work well. Our previous monitoring tool could discover networking equipment on the network and identify the relationships between the devices."
"The presentation of the features can be improved."
"However, the license is expensive."
"The presentation of the features can be improved. It can be more user-friendly for the visual part of the portal and to allow the customer to be able to use."
"The presentation of the features can be improved."
 

Pricing and Cost Advice

"The pricing works out well for us, given our environment and where we are."
"The solution has a free part and after that threshold, you will need to pay. For example, if you believe you can create an interesting map, most of the time, you will have to pay 10,000 Euros per year for having access to these components."
"For more complex tasks, we use prepaid support days and ask Centreon to come onsite."
"The pricing is acceptable."
"The price is not too high. Licensing is driven by how many hosts you monitor, but because you can run the agentless version, you don't have to declare every host to Centreon, one at a time. That means you can drive your infrastructure supervision with a very low number of declared hosts."
"It's quite expensive when you use the Enterprise version, but if you compare it to other providers, it's more like a middle-of-the-line product. It's always good to have a price that is lower, but I would say the price is okay because we get very good support and if we have any other issues we can always contact them. There has never been a time when I didn't get help from them."
"It is perfect and very cheap if you are a little company or startup. After that, it is quite expensive for a big company."
"Their licensing model is really easy. You have one license and you have access to all the features, compared to other tools where you have to purchase add-ons."
"The license is expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
7%
Government
7%
Comms Service Provider
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise5
Large Enterprise14
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Centreon?
Centreon's pricing is not very expensive. Initially, I rated it seven, but corrected to five out of ten.
What needs improvement with Centreon?
I have certain concerns with Centreon, such as being unable to set downtime for multiple devices at once due to the limitation of adding only 50 devices in a single go. Increasing this limit would ...
What is your primary use case for Centreon?
We are using Centreon for monitoring devices, both LAN and WAN devices. There are subsidiaries for my company, so if any devices go down or there are any service alerts, we receive alerts through C...
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Also Known As

No data available
VistaInsight
 

Overview

 

Sample Customers

Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.
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