

Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
Centreon provides timesaving and costsaving benefits as it lets us manage multiple devices on a single platform.
It significantly saves time by automating monitoring tasks and reduces costs as it requires fewer resources.
We are seeing a return on investment from using Gremlin Reliability Management Platform because we are getting less production issues by thirty percent, as I mentioned earlier, making it a great investment.
We do not need to look at all the day's metrics on Grafana dashboards; we run our chaos experiments in a production environment to see how reliable our product or service is.
If we needed ten people to do tests once upon a time, now, using Gremlin Reliability Management Platform, we can do it with a fifty percent reduction in employees.
We do not have direct access to Centreon's technical support.
If issues arise, like services appearing as down in Centreon, technical support helps check the polar-server communication.
Technical support from Centreon responds within 24 hours and resolves issues quickly.
When I have questions or run into issues with Gremlin Reliability Management Platform, their support team is helpful and responsive.
The customer support for Gremlin Reliability Management Platform is good overall.
Occasionally, for several hours, we do not receive any alerts, causing a business impact.
We use other tools for adding and deploying configured devices, but direct access from Centreon would be beneficial.
Gremlin Reliability Management Platform scales smoothly for running more chaos experiments, adding more services, or supporting a larger team.
More than scalability, I thought about availability because it is a really important thing of the architecture tools.
The scalability of Gremlin Reliability Management Platform depends on the scalability of the underlying infrastructure that we are hosting it on.
Sometimes we do not receive alerts, causing business impact, and users ask why no alerts were received.
Centreon is a much more straightforward and stable tool compared to Icinga.
I have not seen any downtime or issues with its behavior or performance.
Enhancements are needed in identifying configuration issues, providing real-time alerts in case of issues, and improving the HTTP configuration tasks.
Reliability is sometimes an issue. Centreon has a developer mode and production mode, but sometimes alerts don't come through in production mode.
While Centreon excels at server-level monitoring, it lacks the ability to track web app availability and latency, unlike Dynatrace, which is efficient in this area.
I think it would be useful to have some integration with Splunk or other log collectors, or maybe in the future, the ability to link Dynatrace or any other observability platform.
If we can integrate it with natural language, could we talk to Gremlin Reliability Management Platform and have it configure some of the basic settings so that non-technical persons can also work on Gremlin Reliability Management Platform-like tools?
The user interface is great, the integration is smooth, and Gremlin Reliability Management Platform has a fantastic support team that helps us a lot in many cases.
Centreon's pricing is not very expensive.
It is not so cheap, but it has very powerful features.
My role does not incur costs for us since we have an NFR for Gremlin Reliability Management Platform that we can use in our case.
Monitoring is a fundamental pillar of technical support, and Centreon streamlines this process, reducing the need for extensive manual checks.
Centreon's real-time monitoring, despite having some manual aspects, supports us in managing our operations effectively.
Centreon allows us to monitor all of our devices on one platform.
There are really two pathways along: fewer incidents because with Gremlin Reliability Management Platform, we can make every part of the infrastructure more solid, and less downtime because we can test more architectures and then things like how to put in high availability clusters.
The best feature that Gremlin Reliability Management Platform offers for me is the prebuilt reliability test; I think that is the best feature along with the automated scheduling.
One of my best features of Gremlin Reliability Management Platform is the built-in chaos experiments, which gives you the reliability score of your service.
| Product | Mindshare (%) |
|---|---|
| Centreon | 2.0% |
| Gremlin Reliability Management Platform | 0.1% |
| Other | 97.9% |

| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 5 |
| Large Enterprise | 14 |
Centreon is an all-in-one IT monitoring solution that is a network, system, applicative supervision, and monitoring tool. It is free and open source, and one of the most flexible and powerful monitoring softwares on the market.
Centreon Features
Centreon has many valuable key features. Some of the most useful ones include:
Centreon Benefits
There are several benefits to implementing Centreon. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Below are some reviews and helpful feedback written by Centreon users.
PeerSpot user Thor M., CEO at a tech services company, says, "The single-pane view provides us a view of all of our network infrastructure, and it is one of the most important tools that we use to see the status of our customers' networks. It provides a nice benefit when it comes to helping align IT operations with business objectives. The top-down views, dashboards, and business context reporting are things that are nice to have because you want to be able to show the customer that everything is working, that problems have been addressed, and that you're providing value.”
Thomas C., Managing Director, Canada at Eva, comments, “The most valuable feature of the solution is the flexibility, the ability to integrate all kinds of equipment. As long as something has an IP you can monitor it. What we try to achieve all the time is not only saying a company's system is available, but to give additional data on the performance of the equipment. So the flexibility is what matters the most to us, where we can script everything. Centreon has a lot of Plugin Packs, meaning they support, by design, a lot of devices. And on top of that, we have the ability to add our own scripts and do whatever we want and display the data as we want in the central dashboards.”
Marcilio L., President at ITS Solucoes, expresses, "The dashboards are valuable because they ease troubleshooting and viewing. It becomes easier to locate the source of a problem... The dashboards make it easier to communicate with our clients. They don't want to see the alert console, they want to see a beautiful dashboard representing their network and their business and to watch it in case something is wrong in their environment."
Florent Q., Network Engineer at a computer software company, mentions, "The most valuable feature is that we can manually configure everything we need. After it comes inside the interface of Centreon, you can display it. Because the interface is quite user-friendly, you can manually configure the configuration very deeply, which is very pleasant and useful because you can monitor and see everything on your service list, dashboard, or MAP. The most useful feature for me is that you can create your own plugin and monitoring query."
Gremlin Reliability Management Platform empowers organizations to proactively identify and mitigate potential failures. It enhances system resilience through controlled chaos engineering, aiding tech teams in delivering reliable services.
Designed for tech-savvy users, Gremlin enables teams to implement chaos engineering effectively to ensure system reliability. It offers precise control over variables, allowing teams to simulate real-world scenarios and fortify system operations. Gremlin plays a strategic role in preventing downtime and maintaining optimal service delivery through a suite of advanced tools tailored for IT infrastructure.
What are the most important features of Gremlin?In industries such as e-commerce, finance, and healthcare, Gremlin helps maintain service reliability by identifying vulnerabilities before they affect operations. IT teams can simulate stress tests specific to their industry, ensuring systems are resilient against potential threats, enhancing customer satisfaction, and securing business continuity.
We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.