Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
Centreon provides timesaving and costsaving benefits as it lets us manage multiple devices on a single platform.
It significantly saves time by automating monitoring tasks and reduces costs as it requires fewer resources.
If issues arise, like services appearing as down in Centreon, technical support helps check the polar-server communication.
We do not have direct access to Centreon's technical support.
Technical support from Centreon responds within 24 hours and resolves issues quickly.
Local tech support is available, however, for more critical or technical issues, we depend on the OEM directly, especially when it comes to on-prem solutions.
There is a knowledgeable, though small, team of support engineers around the world.
They take some time to respond because they need logs and investigations, which delays the response time.
Occasionally, for several hours, we do not receive any alerts, causing a business impact.
We use other tools for adding and deploying configured devices, but direct access from Centreon would be beneficial.
At any point in time, when network devices increase or there is a change in the infrastructure, we can add more workers and collectors to expand our infrastructure setup.
Fortinet FortiSIEM is highly scalable.
Fortinet FortiSIEM is easy to scale.
Sometimes we do not receive alerts, causing business impact, and users ask why no alerts were received.
Centreon is a much more straightforward and stable tool compared to Icinga.
It stabilizes itself in an appropriate time, so its uptime is good.
These issues may cause unusual errors and user interface issues.
Some stability issues occur, but Fortinet's technical support team provides assistance.
Enhancements are needed in identifying configuration issues, providing real-time alerts in case of issues, and improving the HTTP configuration tasks.
While Centreon excels at server-level monitoring, it lacks the ability to track web app availability and latency, unlike Dynatrace, which is efficient in this area.
Reliability is sometimes an issue. Centreon has a developer mode and production mode, but sometimes alerts don't come through in production mode.
Fortinet FortiSIEM should broaden its remediation part to include more features for incident management.
Enhancing the completeness of its APIs could aid in better external integrations.
Recently, they revised it to a subscription-based, all-inclusive license.
Centreon's pricing is not very expensive.
Windows agent licenses cost around 3,000 Rupees per device per year.
Setting it up for oneself as an enterprise-licensed product can be quite expensive.
The revised model is subscription-based and more flexible.
Centreon's real-time monitoring, despite having some manual aspects, supports us in managing our operations effectively.
Monitoring is a fundamental pillar of technical support, and Centreon streamlines this process, reducing the need for extensive manual checks.
Centreon allows us to monitor all of our devices on one platform.
I find the real-time monitoring and correlation capabilities effective for security alerts.
It provides extensive logging and record-keeping for internal networks, cloud applications, and services as well as perimeter physical network security.
| Product | Market Share (%) |
|---|---|
| Centreon | 2.6% |
| Zabbix | 12.2% |
| Datadog | 5.2% |
| Other | 80.0% |
| Product | Market Share (%) |
|---|---|
| Fortinet FortiSIEM | 3.2% |
| Wazuh | 10.9% |
| Splunk Enterprise Security | 9.3% |
| Other | 76.6% |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 5 |
| Large Enterprise | 14 |
| Company Size | Count |
|---|---|
| Small Business | 34 |
| Midsize Enterprise | 21 |
| Large Enterprise | 23 |
Centreon is an all-in-one IT monitoring solution that is a network, system, applicative supervision, and monitoring tool. It is free and open source, and one of the most flexible and powerful monitoring softwares on the market.
Centreon Features
Centreon has many valuable key features. Some of the most useful ones include:
Centreon Benefits
There are several benefits to implementing Centreon. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Below are some reviews and helpful feedback written by Centreon users.
PeerSpot user Thor M., CEO at a tech services company, says, "The single-pane view provides us a view of all of our network infrastructure, and it is one of the most important tools that we use to see the status of our customers' networks. It provides a nice benefit when it comes to helping align IT operations with business objectives. The top-down views, dashboards, and business context reporting are things that are nice to have because you want to be able to show the customer that everything is working, that problems have been addressed, and that you're providing value.”
Thomas C., Managing Director, Canada at Eva, comments, “The most valuable feature of the solution is the flexibility, the ability to integrate all kinds of equipment. As long as something has an IP you can monitor it. What we try to achieve all the time is not only saying a company's system is available, but to give additional data on the performance of the equipment. So the flexibility is what matters the most to us, where we can script everything. Centreon has a lot of Plugin Packs, meaning they support, by design, a lot of devices. And on top of that, we have the ability to add our own scripts and do whatever we want and display the data as we want in the central dashboards.”
Marcilio L., President at ITS Solucoes, expresses, "The dashboards are valuable because they ease troubleshooting and viewing. It becomes easier to locate the source of a problem... The dashboards make it easier to communicate with our clients. They don't want to see the alert console, they want to see a beautiful dashboard representing their network and their business and to watch it in case something is wrong in their environment."
Florent Q., Network Engineer at a computer software company, mentions, "The most valuable feature is that we can manually configure everything we need. After it comes inside the interface of Centreon, you can display it. Because the interface is quite user-friendly, you can manually configure the configuration very deeply, which is very pleasant and useful because you can monitor and see everything on your service list, dashboard, or MAP. The most useful feature for me is that you can create your own plugin and monitoring query."
FortiSIEM (formerly AccelOps 4) provides an actionable security intelligence platform to monitor security, performance and compliance through a single pane of glass.
Companies around the world use FortiSIEM for the following use cases:
We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
