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Centreon vs Fortinet FortiSIEM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Centreon
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
31
Ranking in other categories
Network Monitoring Software (15th), IT Infrastructure Monitoring (20th), Cloud Monitoring Software (14th)
Fortinet FortiSIEM
Average Rating
7.6
Reviews Sentiment
6.5
Number of Reviews
74
Ranking in other categories
Security Information and Event Management (SIEM) (7th)
 

Mindshare comparison

Centreon and Fortinet FortiSIEM aren’t in the same category and serve different purposes. Centreon is designed for IT Infrastructure Monitoring and holds a mindshare of 2.8%, down 3.0% compared to last year.
Fortinet FortiSIEM, on the other hand, focuses on Security Information and Event Management (SIEM), holds 3.3% mindshare, up 3.0% since last year.
IT Infrastructure Monitoring
Security Information and Event Management (SIEM)
 

Featured Reviews

Simon KONAN - PeerSpot reviewer
Plug-ins are free but it has limitations in sending out information to users
The issue my company has with the tool stems from the fact that it didn't give an on-time response to us. The product collects the information, but it fails to send them via SMS, WhatsApp or Telegram. The solution can be used if you want to get email notifications, which is not good for our company because if someone is not in front of their desktop, you can't receive information about an equipment or LAN that is down.
Oliver Jackson - PeerSpot reviewer
Systems monitoring enhanced by firewall and intrusion detection features
My primary use case for Fortinet FortiSIEM is systems monitoring and alerting. I use it for standard functions like log monitoring, incident detection, and notification.  My customers are mostly medium-sized enterprises ranging from engineering companies, mining companies, independent schools, and…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What I like most about Centreon is that it is very flexible and customizable, based on the user and/or business needs. Centreon is very flexible when it comes to monitoring parameters. We can use scripts found on the internet or scripts created by our infra/apps team. Also, the data visualization features are very simple and straightforward, yet very informative."
"The most valuable feature of the solution is that most of its plug-ins are free."
"Predetermined templates allow for simple and fast service monitoring configuration."
"E-mail alert notifications are valuable."
"We have the business activity monitoring, the map, and the MBI modules and they are all very good."
"The most valuable feature is that we can manually configure everything we need. After it comes inside the interface of Centreon, you can display it. Because the interface is quite user-friendly, you can manually configure the configuration very deeply, which is very pleasant and useful because you can monitor and see everything on your service list, dashboard, or MAP. The most useful feature for me is that you can create your own plugin and monitoring query."
"It supports active monitoring so we don't have to use traps. From time to time traps are not very useful because we never know if they are actually working or not. The reporting part is also valuable as are the event logs. Using them we can check right away if something has had a hiccup."
"We are alerted on service impacts and not when something is down. We have saved a lot of time on non-business-hours intervention."
"There are things like dashboards and reports (pre-configured and custom) that let me know that things are operating the way they should be, and when they are not."
"These aspects make Fortinet FortiSIEM a valuable choice."
"FortiSIEM's best features are the dashboards and customization."
"The seamless integration with FortiGate is the solution's most valuable aspect."
"FortiSIEM provides a single PIN to monitor SOC and NOC. It's a nice tool for integration and monitoring. It provides multiple categories for monitoring based on security designations like low, medium, and high."
"AccelOps can handle a lot of data and it's just so important to true monitoring. Also, I can create a lot of rules to detect anything I like."
"The most valuable features of Fortinet FortiSIEM are the SD-WAN, Global LAN, and application controls."
"We're able to get real-timec as well as our customer networks that we're monitoring at all times."
 

Cons

"Response times can be slow, often leaving us to resolve basic issues in-house."
"Centreon is actually missing an easy way to create a trendline for the metrics. Actually it is possible to create it, but you need a good knowledge of math, Centreon, and RRD."
"Sometimes, when the GUI and some of the search fields are being reset, and I return to the page, then I have to set them again. Therefore, some improvement on the UI and the filtering is needed."
"The product collects the information, but it fails to send them via SMS, WhatsApp or Telegram."
"Sometimes, Centreon does not show the status of services as updated, which should be addressed."
"The problem with the reporting is you have to configure the report, and after that, you will have the same report every month, every week, every day. You have to sync it in order to have a great report."
"Centreon technical support is only available during Central European business hours. When it comes to critical business solutions, there should be a 24/7 hotline that customers can rely on."
"There are improvements that they need to make to their API. When we're using different systems and we want to disable monitoring for a specific server, we still can't do that through the API. That's something that's lacking."
"The built-in APIs in Fortinet FortiSIEM are somewhat lacking and could be improved for better integration with external ITSM products."
"FortiSIEM is a bit resource-hungry, so work should be done on hardware resource utilization to consume less hardware."
"When an alert triggers in Fortinet FortiSIEM, the layout or format can feel limited"
"Customer support service could be better."
"There could be more AI features included in the product."
"With FortiSIEM, the issue has to do with the ways we can generate a report. It's not as flexible compared to that with other SIEM tools, like Splunk."
"Fortinet FortiSIEM could improve by having a signature update."
"I would like to see easier implementation in the future."
 

Pricing and Cost Advice

"Centreon is always available to develop new plugins when needed. The most important thing is that their maintenance account yearly subscription fee includes the fact that they will maintain the new plugins that you requested them to deliver."
"The solution has a free part and after that threshold, you will need to pay. For example, if you believe you can create an interesting map, most of the time, you will have to pay 10,000 Euros per year for having access to these components."
"I think Centreon's pricing is fair, especially given the criticality of our system. They were cheaper than the other solutions. The licensing terms were pretty straightforward. I believe it was based on the number of hosts."
"In terms of licensing, you have to think through if the components that need licensing are really needed. For example, the Map module: If you don't need a map to be shown, I don't see a point in paying for those licenses, if you just use it a couple of times a month or a couple of times a week... You can use the Centreon free version and get the main features. The licensing part is, I would say, only for bigger customers who have the option to pay more and who really need those kinds of modules, fancy reports, etc."
"It's quite expensive when you use the Enterprise version, but if you compare it to other providers, it's more like a middle-of-the-line product. It's always good to have a price that is lower, but I would say the price is okay because we get very good support and if we have any other issues we can always contact them. There has never been a time when I didn't get help from them."
"The tool is cheaply priced."
"Centreon is better than Nagios XI in regards to cost and support response times, when you have a problem. If you have a problem, it costs money to contact the Nagios XI support."
"I would like to see improvement in the licensing model. You can purchase X number of licenses, up to 1,000 devices or 1,000 instances. Your next batch is 2,000. But what if you only need, say, 1,200? The model could be changed a little bit."
"Manageable, however would be better as pay as you go versus CapEX."
"The price of the solution is expensive. The license is scalable. If there are 10 devices it is simple to license."
"Fortinet FortiSIEM is cheaper compared to other products."
"The price is competitive."
"Please be cheaper and more simplified."
"We bought the perpetual license, so we own the product, but there is a three-year support renewal fee for that."
"This is probably more on the lower cost end of the spectrum compared to competing products. Fortinet's license model is based on events per second, which makes sense, but that's not typical. It makes it very hard to calculate what your costs are going to be as you scale the platform because some log sources, such as firewall logs, are very noisy, and there are lots and lots of events per second, but some of them are not. So, it becomes a bit of a science experiment trying to guess what your costs are going to be as you scale the solution. This is where other competing products perhaps have a more straightforward license model."
"Pricing is determined based on the customer's budget."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
11%
Government
8%
Comms Service Provider
7%
Computer Software Company
15%
Financial Services Firm
10%
Comms Service Provider
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Centreon?
Centreon's pricing is not very expensive. Initially, I rated it seven, but corrected to five out of ten.
What needs improvement with Centreon?
I have certain concerns with Centreon, such as being unable to set downtime for multiple devices at once due to the limitation of adding only 50 devices in a single go. Increasing this limit would ...
What is your primary use case for Centreon?
We are using Centreon for monitoring devices, both LAN and WAN devices. There are subsidiaries for my company, so if any devices go down or there are any service alerts, we receive alerts through C...
What do you like most about Fortinet FortiSIEM?
Fortinet FortiSIEM needs to provide better API integrations to users.
What is your experience regarding pricing and costs for Fortinet FortiSIEM?
The pricing is reasonable, which is why it is preferred by government customers. Windows agent licenses cost around 3,000 Rupees per device per year.
What needs improvement with Fortinet FortiSIEM?
Fortinet FortiSIEM should broaden its remediation part to include more features for incident management. Currently, to manage repetitive incidents or for remediation, I need to use a separate softw...
 

Comparisons

 

Also Known As

No data available
FortiSIEM, AccelOps
 

Overview

 

Sample Customers

Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.
FortiSIEM has hundreds of customers worldwide in markets including managed services, technology, financial services, healthcare, and government. Customers include Aruba Networks, Compushare, Port of San Diego, Cleveland Indians, Infoblox, Healthways, and Referentia.
Find out what your peers are saying about Centreon vs. Fortinet FortiSIEM and other solutions. Updated: May 2020.
861,170 professionals have used our research since 2012.