We performed a comparison between Centreon and Dell CloudIQ based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The dashboards are valuable because they ease troubleshooting and viewing. It becomes easier to locate the source of a problem... The dashboards make it easier to communicate with our clients. They don't want to see the alert console, they want to see a beautiful dashboard representing their network and their business and to watch it in case something is wrong in their environment."
"Centreon's most valuable feature is Opsgenie."
"We are alerted on service impacts and not when something is down. We have saved a lot of time on non-business-hours intervention."
"The customizable reports and dashboards are really flexible. We started this partnership with Centreon, when we were looking for a solution, because of the flexibility of the reporting. That's what we found to be most attractive in the solution. You can display the data as you want."
"The most valuable feature is the monitoring of servers and networks, because we have a lot of them and need to maintain control."
"Valuable features include the ability to schedule downtime, intensity or depth of monitoring which it does, different plugin packs, Centreon MAP, Centreon BI."
"I really like the filtering capabilities of it. You can easily tell what's critical next to what's okay, the state of the services. It's very easy to get the whole picture quickly."
"In addition, the flexibility, customizability, and analytics of Centreon's dashboards are all very good. The dashboards help us see the whole network map, and that is quite valuable for us. In addition, the dashboards have helped to improve our visibility and ability to proactively ensure the right data is available at the right time... The flexibility has given us the ability to add in our own monitoring metrics and that has been quite interesting and very useful for us."
"The best thing about this solution is that you can check for the infrastructure and system updates that you might need to be compliant with the Cloud."
"Has really nice roll-up dashboards."
"The tool for forecasting capacity is valuable."
"Fewer vulnerabilities have been observed in the four years we have used the solution."
"Mobile application is the most valuable feature for us. We can monitor all the storages on our phones. It's really good."
"There is room for improvement in the area of artificial intelligence. The product gives us a lot of information, but it's only information. We want the product to do more auto-remediation."
"The problem with the reporting is you have to configure the report, and after that, you will have the same report every month, every week, every day. You have to sync it in order to have a great report."
"I would like to see a better UI, one which is more responsive."
"Centreon is very bad with auto-scanning. It's very monolithic software. It doesn't have microservices and it only has basic clustering. You cannot, for example, have six or seven nodes for Centreon's cloud processes."
"Opening a ticket on the website of Centreon can be difficult for my colleague, but not for me because my English is good. However, my colleague doesn't speak English well, as our company is in Quebec and our first language is French."
"Improvements I would like to see include a discovery solution, better reports, and end-to-end monitoring."
"I would like to see an improvement of the communication with big data systems, because Centreon is a monitoring system. In our point of view, Centreon should be a part of a source for a big data system, not a big data system itself. So, it should be easier to add data from the Centreon system to a big data system. For example, it should be able to teach machine learning."
"Centreon technical support is only available during Central European business hours. When it comes to critical business solutions, there should be a 24/7 hotline that customers can rely on."
"In terms of improvement, they should enhance the product range."
"Doesn't do well in terms of integrating with technologies other than Dell."
"Supporting legacy systems is an area that can be improved."
"PowerScale is the only file system offered and that is limiting."
"The reporting capabilities of this solution could be improved."
Centreon is ranked 11th in IT Infrastructure Monitoring with 27 reviews while Dell CloudIQ is ranked 41st in IT Infrastructure Monitoring with 5 reviews. Centreon is rated 8.6, while Dell CloudIQ is rated 7.8. The top reviewer of Centreon writes "Proactive reporting guides our NOC on what needs to be fixed, saving them time". On the other hand, the top reviewer of Dell CloudIQ writes "Easily visualize your environment's performance and forecast its capacity". Centreon is most compared with Zabbix, PRTG Network Monitor, Nagios Core, Icinga and Nagios XI, whereas Dell CloudIQ is most compared with HPE OneView, Cisco Intersight, Moogsoft, Lenovo XClarity Orchestrator and NetApp Cloud Insights. See our Centreon vs. Dell CloudIQ report.
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