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Centreon vs Dell CloudIQ comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Centreon
Ranking in IT Infrastructure Monitoring
22nd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
31
Ranking in other categories
Network Monitoring Software (16th), Cloud Monitoring Software (16th)
Dell CloudIQ
Ranking in IT Infrastructure Monitoring
32nd
Average Rating
8.4
Reviews Sentiment
5.7
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the IT Infrastructure Monitoring category, the mindshare of Centreon is 2.0%, down from 2.9% compared to the previous year. The mindshare of Dell CloudIQ is 0.9%, down from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
Centreon2.0%
Dell CloudIQ0.9%
Other97.1%
IT Infrastructure Monitoring
 

Featured Reviews

Sulesh PK - PeerSpot reviewer
Monitoring and Operations Pilot at Egis S.A.
Experience enhanced monitoring with real-time alerts and efficient support
I would like to see automation in the poller features, as currently, the poller is not automated. If we could automate the addition or removal of hosts in the poller, it would improve efficiency. Sometimes, Centreon does not show the status of services as updated, which should be addressed. Additionally, enhancements are needed in identifying configuration issues, providing real-time alerts in case of issues, and improving the HTTP configuration tasks, as Centreon does not currently display issues with HTTP links, requiring manual investigation.
Haseeb Sheikh - PeerSpot reviewer
Senior Manager Enterprise Solutions at a media company with 201-500 employees
Proactive monitoring has improved availability and capacity reporting for my infrastructure
The current features including availability, performance, and capacity are good enough, and I think more of better alerting along with improved thresholds of alerts should be implemented. It is helpful, but it should also include the capability to detect zero-day attacks if there are any. I think the remediation could have been better. For example, if I am upgrading my firmware or BIOS or firmware of the infrastructure, it should give me exact CVSS scores and remediation data provided against the CVSS scores. I think the Dell CloudIQ app could be more interactive. If there is a possibility that I can open tickets or SRs via the Dell CloudIQ app, that would be a good feature.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What I like most about Centreon is that it is very flexible and customizable, based on the user and/or business needs. Centreon is very flexible when it comes to monitoring parameters. We can use scripts found on the internet or scripts created by our infra/apps team. Also, the data visualization features are very simple and straightforward, yet very informative."
"Centreon is a really capable tool that increases efficiency and gives you more information."
"The dashboards are valuable because they ease troubleshooting and viewing. It becomes easier to locate the source of a problem... The dashboards make it easier to communicate with our clients. They don't want to see the alert console, they want to see a beautiful dashboard representing their network and their business and to watch it in case something is wrong in their environment."
"The most valuable feature is the monitoring of servers and networks, because we have a lot of them and need to maintain control."
"My advice would be to go ahead with Centreon; don't waste time, go ahead."
"We have the business activity monitoring, the map, and the MBI modules and they are all very good."
"If they have the same issues that we had, which means a lot of pollers spread across the whole infrastructure and no central view to look at the entire status with the need to manage everything together, then it is a good solution."
"I really like the filtering capabilities of it. You can easily tell what's critical next to what's okay, the state of the services. It's very easy to get the whole picture quickly."
"I use Dell CloudIQ for the availability and capacity reporting, which is very helpful in terms of capacity and availability reporting, and if there is any fault or faulty drive or faulty part, I am alerted on time with that, which is the main benefit that avoids any unplanned outage."
"Mobile application is the most valuable feature for us. We can monitor all the storages on our phones. It's really good."
"The tool for forecasting capacity is valuable."
"The mobile application is the most valuable feature for us; we can monitor all the storages on our phones, and it's really good."
"The dashboard is clear and user-friendly."
"Has really nice roll-up dashboards."
"We chose this solution because it is a free product offered from Dell which you can use to monitor, manage and optimize cybersecurity."
"The best thing about this solution is that you can check for the infrastructure and system updates that you might need to be compliant with the Cloud."
 

Cons

"Centreon is missing an easy way to create a trendline for the metrics."
"Opening a ticket on the website of Centreon can be difficult for my colleague, but not for me because my English is good."
"Improvements I would like to see include a discovery solution, better reports, and end-to-end monitoring."
"The pricing setup costs and licensing weren't very good in the past."
"Centreon technical support is only available during Central European business hours. When it comes to critical business solutions, there should be a 24/7 hotline that customers can rely on."
"Where Centreon is weaker is that the initial deployment could be easier."
"Centreon is very bad with auto-scanning. It's very monolithic software. It doesn't have microservices and it only has basic clustering. You cannot, for example, have six or seven nodes for Centreon's cloud processes."
"It is necessary to improve service monitoring of database services in the free version."
"The reporting capabilities of this solution could be improved."
"The reporting capabilities of this solution could be improved."
"Getting through support has become a difficult thing. Dell's support has degraded since they took over EMC. It's a bit difficult to use."
"PowerScale is the only file system offered and that is limiting."
"It can improve the reporting facility to create custom reports or dashboards."
"In terms of improvement, they should enhance the product range."
"Doesn't do well in terms of integrating with technologies other than Dell."
"It can improve the reporting facility to create custom reports or dashboards."
 

Pricing and Cost Advice

"You purchase a package. You have a support contract (there is also a platinum support contract) and it is per module. That means you have to pay, e.g., for the MBI module or the BAM module. Or, if you want to save a lot of money, you can pay for IMP, which is the complete package."
"Centreon is an open source product. Thus, there is no need for licensing."
"In terms of licensing, you have to think through if the components that need licensing are really needed. For example, the Map module: If you don't need a map to be shown, I don't see a point in paying for those licenses, if you just use it a couple of times a month or a couple of times a week... You can use the Centreon free version and get the main features. The licensing part is, I would say, only for bigger customers who have the option to pay more and who really need those kinds of modules, fancy reports, etc."
"If you need basic monitoring without dashboards, just monitoring, the plugins are very useful and really cheap. If you want a more complete solution with dashboards and reporting, the EMS solution is great and it is not that much more expensive. It's a good value. Really good."
"The pricing starts at around 5000 euro. However, this depends on: Your environment, the size of your host, how many hosts you have, how many remote pollers you have, and if you want to use the Monitoring Business Intelligence or Centreon MAP functionalities."
"The solution is very effective, despite the low price."
"The tool is cheaply priced."
"Open-source solutions like this can be very cost effective for an organization looking for a product that they can quickly implement, as there is no initial cost and there are no license renewal fees. However, it is important to take into consideration some of the related costs that may come along as needed, such as training, support, and product enhancements."
"The solution is more expensive than NetApp which offers file systems in various price ranges."
"I believe it is a free product because we don't pay for it."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
7%
Government
7%
Comms Service Provider
7%
Computer Software Company
13%
Financial Services Firm
10%
Construction Company
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise5
Large Enterprise14
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise8
 

Questions from the Community

What is your experience regarding pricing and costs for Centreon?
Centreon's pricing is not very expensive. Initially, I rated it seven, but corrected to five out of ten.
What needs improvement with Centreon?
I have certain concerns with Centreon, such as being unable to set downtime for multiple devices at once due to the limitation of adding only 50 devices in a single go. Increasing this limit would ...
What is your primary use case for Centreon?
We are using Centreon for monitoring devices, both LAN and WAN devices. There are subsidiaries for my company, so if any devices go down or there are any service alerts, we receive alerts through C...
What needs improvement with Dell CloudIQ?
The current features including availability, performance, and capacity are good enough, and I think more of better alerting along with improved thresholds of alerts should be implemented. It is hel...
What is your primary use case for Dell CloudIQ?
I moved to a new organization where I am also using Dell CloudIQ. I use Dell CloudIQ to monitor PowerStore as well as Dell PowerEdge servers.
What advice do you have for others considering Dell CloudIQ?
For performance analytics, I have my own NMS in-house that I use. I have deployed a VApp on-premises with all of the servers and storage integrated, and it sends telemetry data directly to Dell. My...
 

Comparisons

 

Overview

 

Sample Customers

Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.
North Carolina State University
Find out what your peers are saying about Centreon vs. Dell CloudIQ and other solutions. Updated: March 2026.
885,376 professionals have used our research since 2012.