Carbonite Server vs HPE Zerto Software comparison

"I find the BMR/image and the recovery pieces are valuable."

"Easy verification of things is the most valuable feature."

"The solution is a free engine to help work with the container."

"It seems reliable and easy to use."

"The solution is very stable."

"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."

"It does not slow down your computer or use a lot of resources as it works."

"The efficiency and convenience are excellent."

"Zerto is very good at providing continuous data protection. For replication purposes, it's definitely better than Veeam. Veeam doesn't do as good a job as Zerto does when it comes to replication. The other alternative would be to just have backups somewhere. But even with backups, you lose a lot of time because you have to set it all up. With Zerto, you failover, you just click a couple of buttons and you run from the other location."

"Its automation and the ability to replicate and keep an RTO of just seconds is valuable. It is all automatic. Everything is pretty transparent on the backend. It is just point-and-go."

"The solution has definitely helped reduce our DR testing and automate it, although I do not know those numbers off the top of my head."

"The most valuable features of this solution is the ease of use. In the event of a disaster, you don't need a technical person to actually run the software. You can bring anybody in, with the right instructions and credentials, and they can run the solution."

"The migration and ease of use are valuable. It is easy to set up and easy to flip. We just need to click on Move."

"The ease of use is one of the most valuable features when it comes to making changes and configuring. It's very easy to set up and configure. It's a great product."

"I like the granularity of the checkpoints."

"Zerto's user-friendliness is valuable."

"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."

"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."

"In the next release I would like to see an improvement in the auto failover option."

"The stability has room for improvement."

"They do not yet have USB recovery but they are adding it in coming releases."

"It could be a little bit easier or faster to be able to access data files without having to download anything."

"The Hyper-V backup has room for improvement."

"The tech support on my latest issue wasn't so great. I had to figure a lot of stuff out myself. It could be that I had a Level 1 tech who was new or something, but it seemed like the tech was spitballing, which does not help me."

"I don't like the evacuation process. The host evacuation process could be a little simpler too. It takes our maintenance a bit longer, when we are doing host maintenance, because we still need to evacuate the vRAs manually. I know they tried to make it more automatic, but it is not quite there yet."

"Zerto's current reporting capabilities are insufficient for our needs."

"Another thing that would help would be a recommender, or some type of tool that says, 'Hey, you're not conforming to best practices.' It would do a conformance or compliance check to tell you if your VPGs are set up according to best practices and whether your Zerto clusters are set up optimally. It would see if you have HA enabled and whether your alerting is turned on."

"The post-configuration part could be improved. For example, it would be super helpful to have the ability to modify DNS. Once the migration is done, we want to do some more modifications to the endpoint."

"I have experienced issues with downtime, crashes, and performance with HPE Zerto Software. When we first deployed it, we were replicating to AVS, and we've done DR tests where we've left that test environment running for a significant period and had issues with the amount of storage space it was using."

"I would like to see them continuously improve Zerto's automated functions, such as putting hosts in maintenance mode within vSphere and not having to worry as much about how Zerto is going to react... Sometimes, Zerto almost holds the vSphere environment hostage when it comes to taking certain actions. You really need to be cognizant about what you're about to do. They should further automate that and increase Zerto's ability to handle things like that in a very slick, automated way, without intervention."

"Some of the cloud instructions around VNets and peering of networks could be clearer with some best-case examples."

"The solution is open source."

"Its price is reasonable."

"We pay 9,000 dollars per year for our license."

"The pricing is between $120 and $150 per year."

"Having backup and DR is somewhat moderately important to us. The problem with us, and a lot of companies, is the issue with on-prem Zerto. It utilizes whatever you have for a SAN. Or, if you are like us, we have a vSAN and that storage is not cheap. So, it is cheaper to have a self-contained backup system that is on its own storage rather than utilizing your data center storage, like your vSAN. While it is somewhat important to have both backup and DR, it is not incredibly important to have both. I know Zero is trying to heavily dip their toes in the water of backup and recovery. Once you see what Zerto can do, I don't think anyone will not take Zerto because they don't necessarily specialize in backup and recovery 100 percent. They do replication so well."

"At the time I had purchased the product, the pricing was fair and reasonable. Over the years, costs have certainly gone up, which makes it hard for healthcare companies to use the solution."

"When we purchased Zerto, we felt it was worth the cost as it would protect us from any potential problems and give us peace of mind knowing that any critical items could be recovered quickly."

"Pricing is adequate at the standard of the product, but there could be "always" some improvement. We would like to see a consumption model that would charge in a DR scenario, where you're failing over and consuming those resources, instead of a per-protected-node model."

"Obviously, it would be nice to have it for free. Nevertheless, a lot of effort has gone into making it a top-notch product. An excellent product with expert support is never going to be cheap. I think it's fairly priced for what it does and the benefit it brings to our business."

"It is economical as compared to other brands."

"One of Zerto's main disadvantages is its pricing structure, which involves significant upfront costs and limited options for startups with minimal initial funding."

"Licensing is based on the number of VMs to replicate. The first thing should be to get the number of VMs to replicate based on your business needs."