Carbonite Server vs HPE Zerto Software comparison

"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."

"I find the BMR/image and the recovery pieces are valuable."

"The solution is very stable."

"The solution is a free engine to help work with the container."

"It seems reliable and easy to use."

"It does not slow down your computer or use a lot of resources as it works."

"Easy verification of things is the most valuable feature."

"The efficiency and convenience are excellent."

"The ability to have a RPO of seconds has enabled us to restore data to just before an incident has occurred, which certainly saves a lot of time and money."

"The biggest benefit is the application-consistent disaster recovery functionality."

"A new feature is the One-To-Many VPG allowing a VM to be replicated at up to three different locations, including local."

"We can spin up our environment in DR without affecting production, which is probably the biggest feature for us. We have the ability to do passive testing. We can even test scenarios, such as installing software or changing software. We can make modifications without affecting our production environment. So, the test functionality of being able to test the failover solution and being able to bring up our virtual machines in a test mode is the biggest benefit."

"The solution has helped to reduce downtime in situations; it gave us the ability to roll back a bad change that was made."

"The second feature that sold us was the sub-second RPO. One of the things that made Zerto's product stand out from some of the more traditional solutions four years ago was its ability to maintain sub-second RPO over a group of machines, and that group of machines could be spread over multiple storage hardware."

"The failover feature is great for getting VMs up and running at a secondary site."

"The replication being log-based is awesome."

"The Hyper-V backup has room for improvement."

"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."

"It could be a little bit easier or faster to be able to access data files without having to download anything."

"The stability has room for improvement."

"They do not yet have USB recovery but they are adding it in coming releases."

"In the next release I would like to see an improvement in the auto failover option."

"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."

"Zerto's solution could benefit from additional security features, such as malware scanning tools at the recovery site."

"Patch management can be better. Although we are doing patch management on the Zerto platform in an automated manner, it can be improved by leveraging some AI-assisted technology. With the help of AI, things are going to be faster in terms of patching the solution."

"An integrated encryption would allow for faster initial install and connection to the remote cloud site."

"The problem with the backup product is that it's not very mature and you really need a specific use case to be able to use it effectively. It's hard to explain to our customers, especially our large customers, that the use case is so limited."

"The challenge we faced occurred during a DR for a database server running on SQL Always On. We experienced a database crash and logged a case with Zerto about a year ago. They said that they do not support Always On."

"HPE Zerto Software didn't help to reduce my organization's DR testing; I was shocked by it since whenever I actually performed the DR test, it took my environments down."

"I have experienced some issues sometimes during upgrades."

"We have had issues with licensing, where the license we've been given by Zerto support doesn't include VSS replication, which was a pain at the time."

"The pricing is between $120 and $150 per year."

"The solution is open source."

"Its price is reasonable."

"We pay 9,000 dollars per year for our license."

"The pricing is good. It's affordable."

"I wouldn't say I like the licensing pricing structure. Every year, it increases exponentially, which bothers me a little. It's worth it in terms of the value, but I worry the price will increase even more often after the Zerto merger. I still think it's worth it and that the solution is cheaper than the others."

"I'd like to see better tiering for Zerto's pricing. We do multi-tier VMs. I don't think I should be paying a penalty and price for a tier-three VM where I don't need a really tight SLA like I do for a tier-one."

"Staffing may be a little thin at times, but as far as budgeting what we buy, the price for this solution has not been so outrageous that we don't buy it."

"As far as I know, the pricing is around $1,000 per VM, but Zerto is changing the pricing model to more of an enterprise-class license. I don't know if there are any additional costs or fees."

"It is economical as compared to other brands."

"Zerto’s licensing model has changed a bit over the last year and they are in alignment with others. It is pretty simple and more economical."

"It is less expensive than the full solution that we had previously, but at the same time, it's not an inexpensive product either."