Carbonite Server vs Norton Small Business comparison

OpenText and NortonLifeLock are both solutions in the Cloud Backup category. OpenText is ranked #46, while NortonLifeLock is ranked #43 with an average rating of 8.0. OpenText holds a 1.3% mindshare in CB, compared to NortonLifeLock’s 0.5% mindshare. Additionally, 100% of OpenText users are willing to recommend the solution, compared to 90% of NortonLifeLock users who would recommend it.

Carbonite Server

Read 7 Carbonite Server reviews

1,779 Views
1,121 Comparison Views

100% willing to recommend

Norton Small Business

Read 9 Norton Small Business reviews

4,017 Views
321 Comparison Views

90% willing to recommend

Carbonite Server

Norton Small Business

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 3, 2024

Carbonite Server and Norton Small Business compete in data backup and protection. Carbonite Server has the upper hand in data management capabilities, while Norton Small Business is more effective in providing robust security features.

Features: Carbonite Server provides comprehensive backup solutions, automated data protection, and easy restoration systems. It supports detailed data management necessary for complex environments. Norton Small Business offers extensive security features, including threat protection, malware scanning, and efficient firewall, essential for safeguarding business data.

Room for Improvement: Carbonite Server could enhance user-friendliness and speed of deployment, as well as provide more cost-effective solutions. Norton Small Business could improve by expanding compatibility with more platforms, offering more customization in security settings, and reducing impact on system performance.

Ease of Deployment and Customer Service: Norton's deployment is rapid with a user-friendly interface and responsive customer support, conducive for small setups. Carbonite, while having a more complex setup, offers exceptional support, making it suitable for managing large and complex data structures.

Pricing and ROI: Carbonite Server requires a higher initial investment, promising a better long-term ROI through its comprehensive data protection features. Norton Small Business is more affordable for short-term budgets, appealing to small businesses needing immediate security solutions.

To learn more, read our detailed Carbonite Server vs. Norton Small Business Report (Updated: December 2025).

Buyer's Guide

Carbonite Server vs. Norton Small Business

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Carbonite Server

Ranking in Cloud Backup

46th

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Backup and Recovery (57th)

Norton Small Business

Ranking in Cloud Backup

43rd

Average Rating

8.6

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

SSL VPN (12th), Endpoint Protection Platform (EPP) (32nd)

Mindshare comparison

As of January 2026, in the Cloud Backup category, the mindshare of Carbonite Server is 1.3%, up from 1.1% compared to the previous year. The mindshare of Norton Small Business is 0.5%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Backup Market Share Distribution
Product	Market Share (%)
Norton Small Business	0.5%
Carbonite Server	1.3%
Other	98.2%

Cloud Backup

Featured Reviews

Chris Puddy

Backup, storage and disaster recovery technical specialist at a computer software company with 201-500 employees

A reliable backup product which needs little management

For most technical users the setup and initial deployment are fairly straightforward and once deployed it 99% of the time looks after itself. Installation of the agents is similar to most other products in that it has an install wizard to guide you, the accompanying documentation is also very useful to assist wherever you are in the agent install and policy setup process. Normally our customers' IT team does the deployment of agents, however, this isn't a daunting task unless you are dealing with multiple servers to protect the product. On a server-by-server basis, the deployment doesn't take long. From the MSP side of things, the infrastructure sitting behind the scenes doesn't take too much to install, configure and maintain.

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William_Bowers

CEO at Evise.ai

Provides a secure and hassle-free environment

One area where Norton 360 could improve is the constant push for upselling. The notifications urging me to buy additional services, like dark web monitoring or a secure browser, can be overwhelming. It feels like they are trying to sell me more than I actually need. I would prefer a more straightforward approach where essential features are included in the base license without constant prompts to purchase extras. While notifications about actions taken for my security are good, they could be more informative, letting me know exactly what they did to protect me without the upsell pitches. Simplifying the user experience and providing clearer information about the actions taken would make Norton 360 more user-friendly for me.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It seems reliable and easy to use."

"The efficiency and convenience are excellent."

"It does not slow down your computer or use a lot of resources as it works."

"I find the BMR/image and the recovery pieces are valuable."

"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."

"The solution is a free engine to help work with the container."

"Easy verification of things is the most valuable feature."

"The solution is very stable."

More Carbonite Server pros

"The solution detects viruses very, very fast."

"The product’s valuable feature is the availability of support services 24/7."

"The most valuable feature of the solution is that it offers alerts if I get a spam email."

"The solution has good performance."

"The most valuable feature of Norton 360 has been its robust notification system."

"It offers diverse features, such as antivirus protection, firewall, identity protection, secure VPN, device backup, password management, parental controls, and performance optimization."

"The performance is fine."

"Norton 360 offers the best defense compared to other low-priced antivirus solutions. Its most valuable feature is storage and automatic backup. You can restore materials from the tool's cloud backup. It is encrypted with authentication."

Cons

"In the next release I would like to see an improvement in the auto failover option."

"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."

"It could be a little bit easier or faster to be able to access data files without having to download anything."

"The stability has room for improvement."

"The Hyper-V backup has room for improvement."

"They do not yet have USB recovery but they are adding it in coming releases."

"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."

"The updates must be less frequent."

"The tool's price is an area of concern where improvements are required."

"Norton 360’s features for device optimization could be better."

"One area where Norton 360 could improve is the constant push for upselling."

"The solution’s stability could be improved."

"The product should be improved with more storage. Though included in its price, the tool's auto VPN doesn't work at times."

"The tool should be easily available in the market and should be cheaper."

"There's a need for enhanced security measures."

Pricing and Cost Advice

"Its price is reasonable."

"The solution is open source."

"We pay 9,000 dollars per year for our license."

"The pricing is between $120 and $150 per year."

"It is an inexpensive product. We purchase its yearly license."

"The price is fairly acceptable."

"The solution is cost-effective."

"On a scale of one to ten, if ten is the most expensive and one is the cheapest, I rate the price as nine."

"The tool has a yearly licensing."

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Top Industries

By visitors reading reviews

Computer Software Company

13%

Manufacturing Company

Healthcare Company

Energy/Utilities Company

Comms Service Provider

10%

Manufacturing Company

Healthcare Company

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	3
Large Enterprise	1

By reviewers
Company Size	Count
Small Business	9
Large Enterprise	2

Questions from the Community

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What do you like most about Norton 360?

The product offers all the essential licenses compatible with Windows, Mac OS, and mobile platforms.

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What is your experience regarding pricing and costs for Norton 360?

I have a yearly licensing plan. The cost is not that high. The solution is cost-effective.

See all answers

What needs improvement with Norton 360?

The updates must be less frequent.

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Comparisons

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Compared 13% of the time

Veeam Data Platform vs Carbonite Server

Compared 8% of the time

Veeam Data Cloud for Microsoft 365 vs Carbonite Server

Compared 5% of the time

IBM Spectrum Protect Plus vs Carbonite Server

Compared 5% of the time

SugarSync vs Carbonite Server

Compared 5% of the time

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Bitdefender GravityZone Enterprise Security vs Norton Small Business

Compared 3% of the time

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Product Reports

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Cloud Backup

January 2026

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Buyer's Guide

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January 2026

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Also Known As

Carbonite Recover Backup

No data available

Overview

Carbonite Server securely replicates data to the local backup server while securing a second copy in the cloud. Granular restore and local failover options ensure rapid recovery and minimal data loss. With integrated hardware and cloud failover for critical systems, Carbonite Server provides reliable data protection.

OpenText

Safeguard your business effortlessly with Norton Small Business, providing comprehensive protection wherever you are. Feel confident in the security of your business as Norton helps protect your devices, offering easy installation, overview, and management without the need for IT skills. With a focus on reducing online risks, this solution enables secure browsing for employees on-the-go and enhances the security of company passwords and financial information. Additionally, Norton Small Business contributes to the longevity of your PCs with automated Windows PC cleaning and optimization, ensuring peak efficiency. Prioritize data integrity by maintaining three separate backups, including an additional backup in the cloud. With Norton Small Business, empower your team to work safely while staying ahead of potential threats, making it an ideal choice for businesses seeking straightforward and robust online security solutions.

NortonLifeLock

Sample Customers

INLINE Commercial Construction, Hamilton County

Information Not Available

Buyer's Guide

Carbonite Server vs. Norton Small Business

December 2025

Free Report: Carbonite Server vs. Norton Small Business

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