Carbonite Server vs Druva Phoenix comparison

OpenText and Druva are both solutions in the Cloud Backup category. OpenText is ranked #46, while Druva is ranked #32 with an average rating of 8.3. OpenText holds a 1.3% mindshare in CB, compared to Druva’s 1.0% mindshare. Additionally, 100% of OpenText users are willing to recommend the solution, compared to 88% of Druva users who would recommend it.

Carbonite Server

Read 7 Carbonite Server reviews

2,242 Views
1,323 Comparison Views

100% willing to recommend

Druva Phoenix

Read 10 Druva Phoenix reviews

1,745 Views
1,082 Comparison Views

88% willing to recommend

Carbonite Server

Druva Phoenix

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 3, 2024

Carbonite Server and Druva Phoenix compete in data protection and management. While Carbonite Server is appreciated for its price and support, Druva Phoenix stands out for its extensive features, making it a robust option for those seeking comprehensive functionality.

Features: Carbonite Server provides automated backups, file versioning, and hybrid cloud capabilities. Druva Phoenix offers advanced storage efficiency, global deduplication, and integrated disaster recovery.

Room for Improvement: Carbonite Server could improve its disaster recovery features and expand platform support beyond AIX and AS/400 Series. Druva Phoenix might enhance its ransomware protection for platforms like Hyper-V and Nutanix, and improve AI integration for backup tools.

Ease of Deployment and Customer Service: Carbonite Server features a straightforward deployment and responsive customer service. Druva Phoenix offers a sophisticated cloud-native deployment model, requiring more technical insight but provides comprehensive support during the process.

Pricing and ROI: Carbonite Server attracts with a low setup cost and promising ROI, ideal for budget-conscious customers. Druva Phoenix requires a higher initial investment but offers a strong ROI with its expansive features, justified by its efficiency and functionality for organizations seeking advanced data management.

To learn more, read our detailed Carbonite Server vs. Druva Phoenix Report (Updated: March 2026).

Buyer's Guide

Carbonite Server vs. Druva Phoenix

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Carbonite Server

Ranking in Cloud Backup

46th

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Backup and Recovery (56th)

Druva Phoenix

Ranking in Cloud Backup

32nd

Average Rating

8.6

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

Disaster Recovery as a Service (7th), Disaster Recovery (DR) Software (19th), SaaS Backup (12th)

Mindshare comparison

As of March 2026, in the Cloud Backup category, the mindshare of Carbonite Server is 1.3%, up from 1.1% compared to the previous year. The mindshare of Druva Phoenix is 1.0%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Backup Mindshare Distribution
Product	Mindshare (%)
Druva Phoenix	1.0%
Carbonite Server	1.3%
Other	97.7%

Cloud Backup

Featured Reviews

Chris Puddy

Backup, storage and disaster recovery technical specialist at a computer software company with 201-500 employees

A reliable backup product which needs little management

For most technical users the setup and initial deployment are fairly straightforward and once deployed it 99% of the time looks after itself. Installation of the agents is similar to most other products in that it has an install wizard to guide you, the accompanying documentation is also very useful to assist wherever you are in the agent install and policy setup process. Normally our customers' IT team does the deployment of agents, however, this isn't a daunting task unless you are dealing with multiple servers to protect the product. On a server-by-server basis, the deployment doesn't take long. From the MSP side of things, the infrastructure sitting behind the scenes doesn't take too much to install, configure and maintain.

Read full review

ZubeenAhmad

Tam Adobe at Murdoch Webster

Cloud backup has reduced storage costs and now delivers fast, reliable data recovery

My overall experience in this field is seven years. The deployment model I have chosen for Druva Phoenix is mostly cloud-based backup. Government authorities and government customers majorly opt for on-premises deployment, but we have a very limited customer segment from that area. Druva Phoenix primarily operates on a private cloud, with some customers utilizing hybrid cloud solutions. If I assess the effectiveness of backup features in Druva Phoenix, particularly in minimizing operational disruptions, I would rate it as a very strong 9 or 9.5 on a scale of 10. I am not using Druva Data Security Cloud. My overall review rating for Druva Phoenix is 9.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I find the BMR/image and the recovery pieces are valuable."

"It does not slow down your computer or use a lot of resources as it works."

"The solution is very stable."

"It seems reliable and easy to use."

"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."

"The efficiency and convenience are excellent."

"The solution is a free engine to help work with the container."

"Easy verification of things is the most valuable feature."

More Carbonite Server pros

"The most valuable features of Druva Phoenix are the simple portal to log in and flexibility."

"Druva Phoenix is easy to use and easy to start with."

"Once you set it up and you tell it exactly what needs to be backed up, you literally forget about it. It sends you emails and notifications of the current status of the jobs."

"The best features of Druva Phoenix include comprehensive backup capabilities where you can back up your data with agent plus backup, deploy the proxy, and integrate your VMs to take your backup."

"It's patch-based, so you don't have to bother about the backup server or the repository."

"I would definitively say that we have been able to make our people more productive by at least 30%."

"Druva Phoenix provides a return on investment and operational cost reductions after implementation."

"The initial setup was very straightforward."

More Druva Phoenix pros

Cons

"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."

"It could be a little bit easier or faster to be able to access data files without having to download anything."

"The stability has room for improvement."

"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."

"In the next release I would like to see an improvement in the auto failover option."

"The Hyper-V backup has room for improvement."

"They do not yet have USB recovery but they are adding it in coming releases."

"The product's pricing needs to be improved."

"Deploying it in a hybrid cloud model involves some minor complexities, though nothing represents a significant challenge."

"They were able to give us a very reasonable price considering we were non-for-profit organizations, however, there is always room for improvement on that cost."

"The ransomware features are limited in Druva. There's a lot of improvement needed. It should extend to Nutanix and Hyper-V. It should extend to Azure as well."

"They were very much responsive a few years back, but in the last one or two years, I believe the responsiveness has gone down."

"Druva Phoenix should include a few reporting features that it doesn't provide currently."

"There is room for improvement in the reporting aspect of Druva Phoenix."

"Druva Phoenix is optimized to work with x86 platforms, making it unsuitable for backing up non-x86 architectures like AIX. The solution is primarily designed for physical Linux and Windows systems based on the x86 architecture, as well as virtualized Windows and Linux environments. However, if you have an AIX system, it cannot be deployed in the cloud, and therefore, backing it up in the cloud is not a concern."

Pricing and Cost Advice

"We pay 9,000 dollars per year for our license."

"Its price is reasonable."

"The pricing is between $120 and $150 per year."

"The solution is open source."

"We’ve had experience with the data center for a while and we have had solutions that were able to support older versions of the operating systems that we needed. I would like for Druva to support it as well."

"Druva Phoenix's pricing is based on the service provided, and it's reasonable. The cost of the service will depend on the size of your data and the number of virtual machines being backed up. However, the pricing structure is straightforward and easy to understand."

"It's very costly. Normal people wouldn't understand how their credits are calculated. It's pretty complex."

"I assume clients use Druva Phoenix because it is cheaper than other products."

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Top Industries

By visitors reading reviews

Computer Software Company

10%

Manufacturing Company

Comms Service Provider

Healthcare Company

Computer Software Company

12%

Manufacturing Company

10%

Financial Services Firm

Marketing Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	3
Large Enterprise	1

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	3
Large Enterprise	2

Questions from the Community

Ask a question

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What needs improvement with Druva Phoenix?

While Druva Phoenix is a good solution for a cloud-to-cloud environment, such as moving from AWS to another AWS, I see complexity when a customer wants to move from a physical environment or a phys...

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What is your primary use case for Druva Phoenix?

Druva Phoenix is for server backups on cloud, which is the deployment model chosen by my customers. While Druva Phoenix is a good solution for a cloud-to-cloud environment, such as moving from AWS ...

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What advice do you have for others considering Druva Phoenix?

Many customers use Druva Phoenix's continuous data protection feature, but not for Phoenix. Not for Phoenix because Phoenix is server backups, and you generally do not keep continuous backup for se...

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Product Reports

Buyer's Guide

Cloud Backup

February 2026

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Buyer's Guide

Druva Phoenix

March 2026

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Also Known As

Carbonite Recover Backup

CloudRanger

Overview

Carbonite Server securely replicates data to the local backup server while securing a second copy in the cloud. Granular restore and local failover options ensure rapid recovery and minimal data loss. With integrated hardware and cloud failover for critical systems, Carbonite Server provides reliable data protection.

OpenText

Druva Phoenix is a comprehensive cloud-based data protection and management solution that enables organizations to securely backup, recover, and manage their data across endpoints, physical servers, virtual machines, and cloud applications. With its scalable and flexible architecture, Druva Phoenix simplifies data protection and eliminates the need for traditional backup infrastructure.

By leveraging the power of the cloud, Druva Phoenix offers organizations a cost-effective and efficient way to protect their critical data. It provides automated backup and recovery capabilities, ensuring that data is always protected and easily recoverable in the event of a disaster or data loss. With its global deduplication and compression technology, Druva Phoenix minimizes storage requirements and reduces costs.

Druva Phoenix also offers advanced features such as point-in-time recovery, allowing organizations to restore data to a specific point in time, and granular file-level recovery, enabling users to recover individual files or folders. Its intuitive web-based console provides a centralized view of all protected data, making it easy to manage and monitor backups across the entire organization.

In addition to data protection, Druva Phoenix offers comprehensive data management capabilities. It enables organizations to gain insights into their data through advanced analytics and reporting, helping them make informed decisions and optimize their storage resources. Druva Phoenix also supports legal and compliance requirements by providing eDiscovery capabilities and ensuring data is retained and disposed of according to regulatory guidelines.

With its cloud-native architecture, Druva Phoenix offers organizations the flexibility to protect and manage their data across a wide range of environments, including on-premises, remote offices, and cloud applications such as Microsoft 365 and Google Workspace. It seamlessly integrates with popular cloud platforms like AWS and Azure, allowing organizations to leverage their existing cloud investments.

Druva

Sample Customers

INLINE Commercial Construction, Hamilton County

TRC Companies, Family Health Network, GulfMark Offshore, Pall Corporation

Buyer's Guide

Carbonite Server vs. Druva Phoenix

March 2026

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