IBM Resilient vs Splunk SOAR vs VMware Carbon Black Cloud comparison

The compared IBM and Splunk solutions aren't in the same category. IBM is ranked #4 in IRP , with an average rating of 7.0, and holds a 8.8% mindshare in the category. Splunk is ranked #3 in SOAR , with an average rating of 8.4, and holds a 7.7% mindshare. Additionally, 75% of IBM users are willing to recommend the solution, compared to 86% of Splunk users who would recommend it.

IBM Resilient

Read 18 IBM Resilient reviews

1,270 Views
229 Comparison Views

75% willing to recommend

Splunk SOAR

Read 47 Splunk SOAR reviews

4,844 Views
3,633 Comparison Views

86% willing to recommend

VMware Carbon Black Cloud

Read 18 VMware Carbon Black Cloud reviews

648 Views
123 Comparison Views

93% willing to recommend

IBM Resilient

Splunk SOAR

VMware Carbon Black Cloud

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Executive Summary

We performed a comparison between IBM Resilient, Splunk SOAR, and VMware Carbon Black Cloud based on real PeerSpot user reviews.

Find out what your peers are saying about ServiceNow, VMware, Proofpoint and others in Security Incident Response.

To learn more, read our detailed Security Incident Response Report (Updated: August 2025).

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Security Incident Response

August 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Mindshare comparison

Security Incident Response Market Share Distribution
Product	Market Share (%)
IBM Resilient	8.8%
Proofpoint Threat Response	15.4%
ServiceNow Security Operations	14.4%
Other	61.4%

Security Incident Response

Security Orchestration Automation and Response (SOAR) Market Share Distribution
Product	Market Share (%)
Splunk SOAR	7.7%
Microsoft Sentinel	16.3%
Palo Alto Networks Cortex XSOAR	9.7%
Other	66.3%

Security Orchestration Automation and Response (SOAR)

Security Incident Response Market Share Distribution
Product	Market Share (%)
VMware Carbon Black Cloud	6.9%
Proofpoint Threat Response	15.4%
ServiceNow Security Operations	14.4%
Other	63.3%

Security Incident Response

Featured Reviews

Usman Bhatti

Senior Officer Security Operations Center at a financial services firm with 10,001+ employees

Simple deployment, scalable, but lacking third-party solution compatibility

Integrating IBM Resilient with other applications can be very difficult and technically challenging. Often, they use the excuse that you are using the latest version of an application, such as an endpoint security system, and they don't have an API or support for it at the moment. There is no automation in the SOAR solution. It's worth noting that many third-party add-on applications needed to be purchased separately to integrate with IBM Resilient. While there were built-in applications available for incident remediation, the selection was limited. Additionally, integrating third-party applications was often a difficult and time-consuming process due to the technical complexity involved.

Read full review

Mack Scott

Cyber Security Network Security Engineer at Cirrus Logic

Improves response time by consolidating tools and automating threat detection

I haven't gone too far into it to see anything that needs improvement yet. We can likely include some features related to the integration with on-premises resources, rather than focusing solely on the existing automation. These are the additional features that could be included in the future. Splunk's Unified Platform does help consolidate networking security and IT observability tools. They should integrate Splunk Enterprise Security better into Splunk Cloud.

Read full review

Tom Kar

Senior Security Specialist at Sopra

Shows promise for endpoint detection and response, with room for improvement in complexity and pricing

VMware Carbon Black Cloud is a user-friendly solution that can isolate machines from the rest of the network. When a machine is quarantined, it cannot communicate with any other machines on the network except for the Carbon Black Cloud server. This allows you to investigate the machine without the risk of malware escaping to the network. Carbon Black Cloud's server can communicate with the quarantined machine through DNS and VSCP. This allows you to collect data from the machine, such as system logs, process activity, and registry changes. This data can be used to investigate the infection and determine the next steps. CrowdStrike and Cybereason are also popular EDR solutions. They offer similar features to VMware Carbon Black Cloud but may have different strengths and weaknesses. It is important to evaluate all of your options before choosing an EDR solution. Additionally, it is complex to use, and the pricing should be improved.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The UBA, User Behavior Analytics, is very good."

"Its flexibility is the most valuable."

"This is a good solution that we recommend for customers."

"It is a stable solution...It is a scalable solution."

"As a whole, the product is stable...Technical support is very good."

"The solution is very easy to use."

"It's really simple and has a flexible interface."

"The initial setup of IBM Resilient is not that complex since my company already has a support license that we use internally. In general, the product's deployment phase is not that complex."

More IBM Resilient pros

"Workflow management is most valuable. It is easily customizable"

"My understanding is the initial setup isn't too hard."

"I have found all the security automation platform features of Splunk SOAR to be good. The Automation playbook development is highly useful."

"I like the way Splunk interacts with various systems via the API. The ability to integrate Splunk with our ticketing system has been an immense help because we can maintain our workflow while blending Splunk with our support desk and other ways that we track work."

"The playbooks are valuable. They are the core component. Being able to implement and build a code process to work through and scale out what we want to do is valuable."

"The ability to automate Splunk SOAR and customize the playbook use cases is the most valuable feature and is very exciting for me."

"Before its use, analyzing each email would take at least 15 to 20 minutes, with some complex cases taking up to 30 minutes...With the automation provided by Splunk Phantom, we could significantly reduce the amount of time and human effort required to complete this task."

"The automation part of the product is great."

More Splunk SOAR pros

"We are able to remotely isolate exploited endpoints in seconds and perform a live deep dive of any endpoint into its running processes (as necessary) without the need for extra scripts."

"We also took full advantage of its incident response reporting capabilities to act as a “black box” for our infrastructure around strings of suspicious activity. The reporting and incident response capabilities were incredibly helpful during active security concerns."

"The most valuable features are its lightweight design, ensuring minimal impact on end-users, and its real-time protection."

"Probably the most valuable feature of CB Response is its ability to isolate a host and take it off the network, so it's not spreading anything. We have two security operations centers around the globe. When an SOC analyst sees something on an endpoint, they can use Carbon Black Response to isolate that host from the customer's environment and prevent any kind of lateral spread."

"Carbon Black insures the probability that any ransomware will be stopped before spreading."

"Integration and scalability are the most valuable."

"Carbon Black Cb Response excels at providing context to indicators when responding to incidents. It allows responders to understand the entire scope of an incident and quickly contain it to minimize impact and disruption."

"The enhanced logging and data analysis of the incident response and investigation components allowed us to quickly identify and resolve security issues before they could spread."

More VMware Carbon Black Cloud pros

Cons

"Its price needs improvement."

"This product could be improved with better customization. This product isn't the best on the market like QRadar, but it's actually a good solution. However, some competitors' solutions contain more integration, support, automation, or flexibility."

"The tool needs to improve its documentation on license scripts."

"The product must provide more integration with other tools."

"The response time of the support is an area of concern where improvements are required."

"There are shortcomings with IBM Resilient's technical support team that can be considered for improvement in the future."

"The implementation could be a bit simpler."

"What could make IBM Resilient better is if IBM increased the number of built-in integrations with different products from other vendors or third-party products."

More IBM Resilient cons

"We want to see improvements made to the APIs such that we can connect to many different systems and data sources."

"The technical support for the Splunk SIEM solution was average."

"It would be ideal for us if Splunk SOAR could integrate with Teams."

"Portability is one thing that is currently lacking. The open-source product that I evaluated had portability. It would require a lot of development effort, but it will save the cost of rewriting all the playbooks."

"It would be nice if we could put it on other search heads, not just Enterprise Security."

"It could be easier to implement."

"The cost of Splunk SOAR has room for improvement."

"While there have been improvements to the investigation process, particularly with the playbook data, the current log review method is cumbersome."

More Splunk SOAR cons

"There have been some performance issues when deploying on Windows Server, but I believe Carbon Black is working on that."

"It's not highly available, so you have to have a core server. If the primary server goes down, you need a new one. It's not available at the same time, however. It's not automatically swapped from one server to another."

"One area for improvement is the maturity of its vulnerability features."

"The product detects too many false positives initially and it could integrate better with other security solutions."

"The cloud console has a lot of bugs and issues in the analysis part."

"Setup is incredibly complex and poorly documented. Every time an upgrade was needed we would need to engage Professional Services for troubleshooting help. Certificates and web services proved to be the most significant sticking points. Since the product runs on a Linux platform, perhaps having staff with more Linux experience could have alleviated some difficulty."

"The support team of Carbon Black CB Response needs improvement. At present, they need a lot of information. Then they give you an answer that they already gave you. You tell them it didn't work, and then they take a long time."

"It's not simple."

More VMware Carbon Black Cloud cons

Pricing and Cost Advice

"The cost of the product is quite high."

"We could create unlimited users using the license we had purchased."

"Pricing for the solution is good, in my opinion."

"It is very expensive."

"The licensing cost for IBM Resilient is not too expensive, but it's not affordable, so it's moderately expensive. Regarding price, I'm rating the solution seven out of ten. The company pays for the license yearly, based on the number of users. Apart from the cost of the license you need to pay for each user, you also need to spend an initial investment for the base platform. You also have to pay for IBM Resilient support."

"There are no costs except for the support services that our company pays in addition to the licensing charges attached to the solution."

"I feel it is an expensive product when my company pays annually for renewal, support, and follow-up."

"I would rate the tool’s pricing a three out of ten. The tool’s pricing is on a yearly basis."

More IBM Resilient pricing and cost advice

"Splunk SOAR is more expensive compared to other options for SOAR."

"While I can't confirm the exact pricing, some colleagues have mentioned that Splunk SOAR may be on the costlier side."

"I found the price of Splunk SOAR to be good."

"Splunk SOAR is an expensive solution for an organization of our size."

"The tool is not cheap."

"The cost is high and the licensing is on an annual basis."

"I don't know the exact price, but for my region, it is very expensive."

"We renewed it this year. This year was the first time there was a dramatic increase in the price. It was kind of non-negotiable. It was just a high increase. We had internal communications, and it was definitely a surprise to us. In a short time frame, we renewed it this year. Prices are going up everywhere, but they are not always justifiable, at least not to our eyes. The pricing this year was definitely a big shock."

More Splunk SOAR pricing and cost advice

"VMware Carbon Black Cloud is an expensive solution."

"You need to pay for the licensing of the product. The pricing is costly."

"Pricing for this solution could be made lower."

"We had no issues purchasing through our preferred reseller and were able to get a fair price even when not purchasing direct. Carbon Black Enterprise Response didn’t break the bank, though adding on the matching antivirus and anti-malware components of the Protect product was more than we could afford, even with some discounting. Cb Response is really designed to complement Carbon Black’s Defense product. While Response can be used on its own, coupling with Defense seems like the best strategy if you can afford the price tag."

"The solution is very inexpensive so there is great cost savings to using it."

"Purchase Professional Services up front as part of the implementation package, then renew hours annually to ensure you have adequate support for upgrades and enhancements. Overbuy by at least 10% to account for infrastructure growth."

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Top Industries

By visitors reading reviews

Financial Services Firm

36%

Computer Software Company

Comms Service Provider

Manufacturing Company

Financial Services Firm

12%

Computer Software Company

12%

Manufacturing Company

11%

University

Healthcare Company

Financial Services Firm

Computer Software Company

Real Estate/Law Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	2
Large Enterprise	7

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	7
Large Enterprise	28

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	4
Large Enterprise	7

Questions from the Community

What do you like most about IBM Resilient?

It is a stable solution...It is a scalable solution.

See all answers

What is your experience regarding pricing and costs for IBM Resilient?

I am not the one in charge of pricing, so I am not sure about the costs.

See all answers

What needs improvement with IBM Resilient?

Integration with some devices, including Cisco PowerPower and certain antivirus products, has limitations.

See all answers

What do you like most about Splunk Phantom?

Splunk SOAR's quick response to incidents is the most valuable part.

See all answers

What is your experience regarding pricing and costs for Splunk Phantom?

The solution is free for us, which is a beneficial aspect.

See all answers

What needs improvement with Splunk Phantom?

It would be nice if we could put it on other search heads, not just Enterprise Security. We have an ad hoc search hea...

See all answers

What to choose: an endpoint antivirus, an EDR solution or both?

I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) s...

See all answers

What's the difference between Carbon Black CB Response and Carbon Black CB Defense?

Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoin...

See all answers

What do you like most about Carbon Black CB Response?

Threat hunting is the most valuable feature of VMware Carbon Black Cloud.

See all answers

Comparisons

Palo Alto Networks Cortex XSOAR vs IBM Resilient

Compared 29% of the time

IBM Security QRadar vs IBM Resilient

Compared 14% of the time

Fortinet FortiSOAR vs IBM Resilient

Compared 9% of the time

Proofpoint Threat Response vs IBM Resilient

Compared 7% of the time

ServiceNow Security Operations vs IBM Resilient

Compared 7% of the time

More IBM Resilient Competitors

Palo Alto Networks Cortex XSOAR vs Splunk SOAR

Compared 18% of the time

Cortex XSIAM vs Splunk SOAR

Compared 13% of the time

Fortinet FortiSOAR vs Splunk SOAR

Compared 11% of the time

Tines vs Splunk SOAR

Compared 9% of the time

Microsoft Sentinel vs Splunk SOAR

Compared 4% of the time

More Splunk SOAR Competitors

Palo Alto Networks Cortex XSOAR vs VMware Carbon Black Cloud

Compared 28% of the time

VMware Carbon Black Endpoint vs VMware Carbon Black Cloud

Compared 18% of the time

Rapid7 InsightIDR vs VMware Carbon Black Cloud

Compared 14% of the time

More VMware Carbon Black Cloud Competitors

Product Reports

Buyer's Guide

IBM Resilient

September 2025

Download IBM Resilient product report

Buyer's Guide

Splunk SOAR

August 2025

Download Splunk SOAR product report

Buyer's Guide

VMware Carbon Black Cloud

August 2025

Download VMware Carbon Black Cloud product report

Also Known As

No data available

Phantom

Carbon Black CB Response

Overview

The Resilient Incident Response Platform (IRP) is the leading platform for orchestrating and automating incident response processes.

The Resilient IRP quickly and easily integrates with your organization’s existing security and IT investments. It makes security alerts instantly actionable, provides valuable intelligence and incident context, and enables adaptive response to complex cyber threats.

IBM

Splunk SOAR offers features like automation and orchestration of manual tasks, speeding up work, detection and response to advanced and emerging threats.

Go from overwhelmed to in-control

Automate manual tasks. Address every alert, every day. Establish repeatable procedures that allow security analysts to stop being reactive and focus on mission-critical objectives to protect your business.

Force multiply your team

Orchestrate and automate repetitive tasks, investigation and response to increase efficiency and productivity, and do more with the people you already have. Make a team of three feel like a team of 10.

From 30 minutes to 30 seconds

Work faster with Splunk SOAR. Respond to threats in seconds. Lower your mean time to respond (MTTR) by automating security tasks and workflows across all of your security tools.

End-to-end security operations made easy

Take advantage of Splunk Enterprise Security and Splunk SOAR joining forces to provide a seamless and intuitive SecOps platform to prevent, detect and respond to advanced and emerging threats.

Splunk

Fortify Endpoint and Workload Protection

Legacy approaches fall short as cybercriminals update tactics and obscure their actions. Get advanced cybersecurity fueled by behavioral analytics to spot minor fluctuations and adapt in response.

Recognize New Threats

Analyze attackers’ behavior patterns to detect and stop never-before-seen attacks with continuous endpoint activity data monitoring. Don’t get stuck analyzing only what’s worked in the past.

Simplify Your Security Stack

Streamline the response to potential incidents with a unified endpoint agent and console. Minimize downtime responding to incidents and return critical CPU cycles back to the business.

Broadcom

Sample Customers

Golden Living, Health Equity, USA Funds

Recorded Future, Blackstone

ALLETE belk

Buyer's Guide

Security Incident Response

August 2025

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