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VMware Carbon Black Cloud vs VMware Carbon Black Endpoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.2
VMware Carbon Black Cloud offers cost savings, improved security, centralized protection, better efficiency, and quick ROI with automation features.
Sentiment score
6.0
VMware Carbon Black Endpoint delivers strong ROI with enhanced security, reducing costs and malware incidents within six months.
 

Customer Service

Sentiment score
6.2
VMware Carbon Black Cloud's support is effective but could improve regionally, with mixed customer satisfaction and costly services.
Sentiment score
6.3
VMware Carbon Black Endpoint support is knowledgeable but inconsistent, with varied satisfaction and room for improvement in response times.
Regarding the technical support of Broadcom, they are responsive and helpful.
Senior VP, Technology & Leading Technology Office at a outsourcing company with 1,001-5,000 employees
 

Scalability Issues

Sentiment score
7.1
VMware Carbon Black Cloud is praised for its scalability and effectiveness in large environments, with minor integration suggestions.
Sentiment score
7.3
VMware Carbon Black Endpoint is highly scalable, supporting diverse environments efficiently, despite some data extraction and management complexities.
 

Stability Issues

Sentiment score
7.0
VMware Carbon Black Cloud is stable, with minor issues, resolves bugs quickly, but needs better support and availability for large deployments.
Sentiment score
7.5
VMware Carbon Black Endpoint offers reliable security, but some users experience stability issues and update-related challenges for resource allocation.
 

Room For Improvement

VMware Carbon Black Cloud struggles with intelligence, usability, performance issues, inadequate support, and high costs, affecting its efficiency.
VMware Carbon Black Endpoint needs better integration, UI, mobile support, pricing, responsiveness, threat detection, and stability improvements.
I recall we couldn't upgrade because the sensor was not compatible, and the latest VMware Carbon Black Cloud version was not compatible with the latest Red Hat version.
Sec consultant at a tech services company with 5,001-10,000 employees
 

Setup Cost

VMware Carbon Black Cloud offers varied pricing experiences, but users often secure competitive rates through resellers with few surprises.
VMware Carbon Black Endpoint is seen as pricey, varying by deployment size, with mixed views on its value and flexibility.
 

Valuable Features

VMware Carbon Black Cloud provides endpoint isolation, threat detection, and real-time protection with minimal disruption and efficient threat management.
VMware Carbon Black Endpoint excels in threat detection, management, and integration, providing scalable and efficient security with minimal resource use.
I assess VMware Carbon Black Endpoint's machine learning capabilities in detecting unknown threats as fantastic.
Senior VP, Technology & Leading Technology Office at a outsourcing company with 1,001-5,000 employees
 

Categories and Ranking

VMware Carbon Black Cloud
Ranking in Security Incident Response
8th
Ranking in Endpoint Detection and Response (EDR)
53rd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
19
Ranking in other categories
No ranking in other categories
VMware Carbon Black Endpoint
Ranking in Security Incident Response
6th
Ranking in Endpoint Detection and Response (EDR)
30th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
64
Ranking in other categories
Endpoint Protection Platform (EPP) (37th), Ransomware Protection (8th)
 

Mindshare comparison

As of January 2026, in the Security Incident Response category, the mindshare of VMware Carbon Black Cloud is 8.0%, up from 6.9% compared to the previous year. The mindshare of VMware Carbon Black Endpoint is 4.8%, down from 10.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Incident Response Market Share Distribution
ProductMarket Share (%)
VMware Carbon Black Endpoint4.8%
VMware Carbon Black Cloud8.0%
Other87.2%
Security Incident Response
 

Q&A Highlights

NC
Content Manager at PeerSpot
 

Featured Reviews

reviewer2771742 - PeerSpot reviewer
Sec consultant at a tech services company with 5,001-10,000 employees
Has supported consistent deployment across departments but needs better OS compatibility and detection performance
I am not really looking for a new solution, actually, I was preparing for an interview and wanted to have a comparison between both tools. I have not worked with any of these products before, but we had a training demonstration yesterday with Dynatrace, and I have investigated the Wiz solution better. In terms of experience, it will be my first time with CDR. I am working with something for EDR, specifically, we have an EDR, it's VMware Carbon Black Cloud. They have a hybrid environment, both on-prem and cloud. I would usually recommend this product for big companies, because it's not cheap, so only big companies would I expect to pay for that. The review rating for VMware Carbon Black Cloud is 6 out of 10.
reviewer2689206 - PeerSpot reviewer
Senior VP, Technology & Leading Technology Office at a outsourcing company with 1,001-5,000 employees
Behavior analytics has strengthened threat prediction yet still needs to improve overall standing
Regarding the real-time monitoring feature with VMware Carbon Black Endpoint, it is helpful in addressing unseen threats. I find the behavior analysis feature beneficial. I assess VMware Carbon Black Endpoint's machine learning capabilities in detecting unknown threats as fantastic. The behavior and analytics feature employs machine learning, and these are features which make the product and give that distinguishing, differentiating factor. The intelligent threat hunting capabilities have impacted my customers' cybersecurity efforts by giving them the edge to be prepared well in advance. Whenever this feature provides prediction, you know what action to take. You are aware of a possible attack and what kind of attack it may be, so you are much better prepared.
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Answers from the Community

NC
Content Manager at PeerSpot
Nov 1, 2021
Nov 1, 2021
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection and Response (EDR). We reviewed both and chose the CB Defense. CB Defense is a next-generation antivirus and endpoint security solution. It uses machine learning and behavioral analytics to monitor end...
See 2 answers
reviewer1065261 - PeerSpot reviewer
Chief Information Security Officer at a construction company with 10,001+ employees
Oct 18, 2021
Neither, we have optimal results with Cynet.
Nov 1, 2021
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection and Response (EDR). We reviewed both and chose the CB Defense. CB Defense is a next-generation antivirus and endpoint security solution. It uses machine learning and behavioral analytics to monitor endpoint activity and discover malicious activity. Once CB Defense detects a threat, it efficiently blocks harmful apps. It not only prevents any known threats but also prevents suspicious applications from running. One of the advantages of CB Defense is that it protects multiple types of devices (desktops, laptops, and servers). It is a solution that works well for small and large organizations. We like the ease of use and visibility of the management portal. You can see the activity on all protected endpoints. Configuring policies is simple, too. The only downside of CB Defense is that you cannot scan individual files on the endpoint. Carbon Black Endpoint Detection and Response (EDR) is geared more to security operation center teams (SOC) with hybrid or on-premises environments. Unlike CB Defense, Carbon Black EDR stores endpoint activity data. This feature helps security analysts visualize the attack kill chain. Although focused on an on-premises environment, the platform uses the VMWare Carbon Black Cloud’s threat intelligence. CB Response enables security teams to investigate an endpoint for suspicious activity. An advantage is that you can perform different types of investigations. Other advantages include seeing the process tree view of the endpoint and isolating and pulling files from a host. We also liked that you can see a timeline of changes made to a system. The defensive abilities are not as advanced as CB Defense, though. Conclusion Both solutions protect endpoints with advanced features. CB Defense is more useful for organizations. CB EDR offers deeper investigation features so that it could be a better solution for SOCs.
 

Top Industries

By visitors reading reviews
Financial Services Firm
11%
Real Estate/Law Firm
9%
Computer Software Company
8%
Healthcare Company
8%
Financial Services Firm
12%
Computer Software Company
10%
Government
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise4
Large Enterprise8
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise9
Large Enterprise31
 

Questions from the Community

What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...
What do you like most about Carbon Black CB Response?
Threat hunting is the most valuable feature of VMware Carbon Black Cloud.
What do you like most about Carbon Black CB Defense?
VMware Carbon Black Endpoint is a highly stable solution.
What needs improvement with Carbon Black CB Defense?
The platform's alert system needs improvement in terms of its ability to manage alerts. At present, we have to manage them manually. It could be easier to use. Certain settings have limitations. Fo...
 

Also Known As

Carbon Black CB Response
Carbon Black CB Defense, Bit9, Confer
 

Overview

 

Sample Customers

ALLETE belk
Netflix, Progress Residential, Indeed, Hologic, Gentle Giant, Samsung Research America
Find out what your peers are saying about VMware Carbon Black Cloud vs. VMware Carbon Black Endpoint and other solutions. Updated: December 2025.
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