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Campfire Interactive vs NetSuite CRM+ comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Campfire Interactive
Ranking in Opportunity Management
4th
Average Rating
7.8
Reviews Sentiment
5.8
Number of Reviews
18
Ranking in other categories
Project Management Software (9th)
NetSuite CRM+
Ranking in Opportunity Management
17th
Average Rating
7.0
Reviews Sentiment
7.5
Number of Reviews
4
Ranking in other categories
CRM (43rd)
 

Mindshare comparison

As of October 2026, in the Opportunity Management category, the mindshare of Campfire Interactive is 2.2%, down from 2.9% compared to the previous year. The mindshare of NetSuite CRM+ is 2.9%, up from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Opportunity Management Mindshare Distribution
ProductMindshare (%)
Campfire Interactive2.2%
NetSuite CRM+2.9%
Other94.9%
Opportunity Management
 

Featured Reviews

reviewer2808297 - PeerSpot reviewer
Global Sales Finance Analyst at a manufacturing company with 10,001+ employees
New forecasting process has cut update time in half and gives instant, accurate sales visibility
From my perspective as an admin user, I like the fact that I am able to get data out much quicker and it is much easier to use than SAP. From my colleagues' perspective as actual users and key account managers, they appreciate it because it is much quicker than moving around in SAP. They can copy an opportunity and all that data gets transferred over, allowing them to update it extremely quickly. The rule-based access control of Campfire Interactive is excellent. We set up a bunch of different levels of what they can see. This was really important for GDPR compliance for our European colleagues regarding what data would be allowed to be seen by whom. We could set up access where key account managers are only able to see their relevant forecasts while giving access to a CBU leader who can see all of the people who report into them, and someone like an SVP can see everybody. Having that rule-based permission is really great. The forecast accuracy of Campfire Interactive is good. It is all dependent on the data you put into the system, but there are certainly no issues with FX translation or incorrect data somehow showing up. Whatever data you put in the system is accurately reflected when you pull the report. The biggest advantage I have seen with Campfire Interactive versus our previous system, SAP, is the speed to make an opportunity. Even going through the CPQ process, you can do it much faster having it all in one system. Being able to pull reports as an admin, I can pull reports on when people have made changes, which makes it much easier if someone makes a mistake or if I need to understand why certain data is present. We can go in and look at version history. Monthly we run a locked version so we can very easily compare what has changed month over month if there have been drastic changes. In our previous system, I would have various downloads of SAP and someone would ask me what changed, and I would be looking through my Excel download files trying to find a file with the two projects I could compare. Now, I just go into Campfire Interactive, go to reports, include frozen, and I can select whatever months I want and compare that exact project over multiple times. That is way quicker and way easier to use. I like the functionality of being able to pull reports right from the system, and data accuracy is great.
Greg Jacob - PeerSpot reviewer
Executive Consultant at Gemini Solutions Group
Streamlines collaboration across teams and has a straightforward setup process
The platform initiates a series of processes to complete the sale, which may involve ordering equipment, providing services, and tracking necessary activities. The feature that has been most effective in improving sales performance is its alignment with the ordering team. Compared to my experience working with HubSpot, which excelled in presales and marketing but lacked integration with ERP and post-sales processes, NetSuite CRM+ stands out for its ability to streamline collaboration and information sharing across teams. It facilitates post-sales engagement by effectively providing visibility into the bill of materials and assigning responsibilities. The platform is not highly customizable like Salesforce. However, it offers sufficient flexibility for our requirements. I can easily create different views and reports and add widgets to my home screen as needed. I rate it an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Campfire Interactive automates all our data sets compared to the other software."
"The accuracy of forecast since using Campfire Interactive is a really big positive, and now everybody is using one set of numbers, which has helped us improve our revenue forecasting projections by 50%."
"What I appreciate most about Campfire Interactive is that it is very easy to update the interface."
"It fixed an issue where we are able to get all of our information in one spot. We have 23 different manufacturing plants whose systems do not communicate with each other. Campfire Interactive allowed us to bring all of our data into one platform."
"The forecast accuracy of Campfire Interactive works effectively and their role-based access controls are good."
"I appreciate that Campfire Interactive has deep integration with SAP, which helps a lot."
"I appreciate the dashboard features and widget features of Campfire Interactive because it has the ability to consolidate data in bar graphs or pie charts, making it very easy to visualize the situation with new opportunities."
"I appreciate the flexibility of the company more than any specific software feature. I have worked with SAP and other software providers before, and since it is still a smaller company, there is a very personal exchange. If we have a simple need that does not require coding, the company is willing to make changes overnight or even within hours. They are truly flexible and customer-oriented."
"We use the product for standard CRM functions like email marketing, account management, scheduling customer profiles, and marketing materials, and for integration with the Suite Commerce."
"Very scalable solution that provides customer relationship management, sales, and marketing functions. It's very straightforward to set up, and it supports multi-subsidiary organizations."
"The feature that has been most effective in improving sales performance is its alignment with the ordering team."
"NetSuite CRM+ helps us provide customer support and track schedules for field service."
"The fact that you have all your products with NetSuite CRM+, and you have the ability to add those from the beginning of a lead to a quote to an opportunity, means the whole process flows well compared to using other CRMs in the market."
 

Cons

"I do not prefer the role-based access controls in Campfire Interactive. The role-based system makes sense on paper, but a company such as ours, where people wear multiple hats and different people have multiple roles in some cases, makes it very difficult at times to assign the correct people in the process. I've asked for years to give me, as an admin in the system, the ability to ignore the role and just select the person I want assigned to a task, because the role-based system makes it way more complicated than that."
"What I dislike about Campfire Interactive is its lack of flexibility."
"I recently discussed with them the need for better KPI measurements in the automotive world. A big KPI in the automotive world is the bookings of the future years, and we measure that not in annual revenue but in the lifetime of any given vehicle."
"Regarding BI Reporting, the standard reporting module within Campfire Interactive primarily gives you an Excel data dump, and while there are some visualizations for creating dashboards, I found those limited for my needs. We started presenting the data to Microsoft Power BI, which is much better for generating the reports I want."
"From a technical standpoint, there are some limitations within the tool that are somewhat out of Campfire Interactive's control because it's a complicated industry to try and have one solution that fits all vendors. There are times when we go to execute reports from their system, and the data does not generate as expected."
"There are times when we go to execute reports from their system, and the data does not generate as expected."
"Campfire Interactive lacks a built-in interface to manage shipment information, so we have to handle that outside the system."
"One of the things I dislike regarding Campfire Interactive is the mass upload feature."
"NetSuite's field service automation should be updated. We should be able to fully automate the assignment of service orders to technicians."
"What could be improved in NetSuite CRM+ is its UI, because it's ugly. When you compare it to the Salesforce UI, the UI in Salesforce, particularly its reporting, looks better."
"The product needs to improve the warehouse management feature."
"The product or service could be improved by incorporating AI functionality to provide intuitive assistance."
 

Pricing and Cost Advice

"We had a negotiation with them back in March of this year to extend our contract for 1 year. They were willing to work with us to negotiate different terms and a different cost of production. They were asking for a certain percentage increase, and we said that was not acceptable. They were willing to settle on a different number."
"Campfire Interactive is on the expensive side, with approximately $100,000 to $120,000 in expenses."
"I don't know the full scope of our subscriptions for all the modules, but from what I've seen before, it seems fairly expensive. The high cost may drive some potential clients to consider developing a homegrown solution internally if they have a competent finance group."
"Compared to everything else I have seen, it is very fair."
"It's fairly priced."
"It ultimately depends on the features and functionalities required for your specific use case."
"Compared to other tools, you have to pay for the NetSuite CRM+ module itself. You will pay a recurring fee regardless of how many users you have, then you will pay a fee per user, per month. Its cost is not a licensing cost per user, but a module cost and a user cost."
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Top Industries

By visitors reading reviews
Outsourcing Company
44%
Manufacturing Company
16%
Computer Software Company
8%
Construction Company
4%
Construction Company
23%
Comms Service Provider
20%
Manufacturing Company
10%
Transportation Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Large Enterprise20
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Campfire Interactive?
I did not have to deal with the pricing, setup cost, and licensing for Campfire Interactive.
What needs improvement with Campfire Interactive?
Campfire Interactive can be improved as I would like a few things to be more user-friendly. The user interface is slightly dated, the reporting features are also dated, and for our specific busines...
What is your primary use case for Campfire Interactive?
My main use case for Campfire Interactive is opportunity management, reporting, and planning. A specific example of how I use it for opportunity management reporting and planning is budgeting and f...
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Overview

 

Sample Customers

Information Not Available
2Pure, Accuvant, Adtegrity, Advantage Sign Supply, Bonneville Environmental Foundation, CallidusCloud, Capitol Coffee Systems, Cardinal Path
Find out what your peers are saying about Campfire Interactive vs. NetSuite CRM+ and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.