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CA Unified Communications Monitor vs Splunk Observability Cloud comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA Unified Communications M...
Ranking in Network Monitoring Software
86th
Ranking in IT Infrastructure Monitoring
63rd
Average Rating
6.6
Number of Reviews
2
Ranking in other categories
Unified Communications Monitoring (3rd)
Splunk Observability Cloud
Ranking in Network Monitoring Software
5th
Ranking in IT Infrastructure Monitoring
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
106
Ranking in other categories
Application Performance Monitoring (APM) and Observability (5th), Cloud Monitoring Software (2nd), Container Management (10th), Digital Experience Monitoring (DEM) (3rd)
 

Mindshare comparison

As of November 2026, in the Network Monitoring Software category, the mindshare of CA Unified Communications Monitor is 0.5%, up from 0.3% compared to the previous year. The mindshare of Splunk Observability Cloud is 1.6%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Splunk Observability Cloud1.6%
CA Unified Communications Monitor0.5%
Other97.9%
Network Monitoring Software
 

Featured Reviews

reviewer1605927 - PeerSpot reviewer
Sr.Solutions Engineer | Project Manager at a tech services company with 11-50 employees
Meets the needs of the customer but all of the features need improvement
I do not choose the solution. The client does. I am an implementer. We are systems integrators. It is worth mentioning that the solution should be easy to install and offer the user exhibition capabilities. Also, a data sheet should be used to gather information about the product, to facilitate easy and simple implementation. I rate CA Unified Communications Monitor as a five out of ten.
PK
Project Manager at AGRICULTURE SKILL COUNCIL OF INDIA (ASCI)
Unified observability has improved real-time governance and now drives data-led decisions
Log Observer Connect is embedded here, but we are facing some delays in centralized log collection and analysis, which can be further fastened. We are collecting all the data metrics and decision-making insights, but all these data-driven decisions coming from different applications are not connected somewhere. A consolidated form or correlation of these insights is not happening between each other due to which we feel we are missing something significant. Some generalized feedback includes that predictive alerts or alarms which can be integrated with AI-driven alarms and alerting features should be established so that there is AI-driven intelligence and anomaly detection happening with a complete systematic process in service delivery. Application dependencies are huge, and business and operational dashboards should be improved. Right now there are very interactive custom dashboards, and every now and then, the personalization of enhancements keeps happening. KPI monitoring, executive reporting, and analytics have definitely been introduced to a great extent. There are few things in cloud-native monitoring, such as integration with AWS and Azure, where we sometimes do face lags. Those things can definitely be improved upon. I have used Datadog and Dynatrace before using Splunk Observability Cloud. Datadog was definitely recommended by most of our peers because of its very strong comprehensive observability and very strong and unique dashboard systems. Dynatrace was also very good because they have offered a lot of AI-driven analysis methods and processes, which was helping our organization a lot. Since our organization has a very strong IT ecosystem for agriculture, very different kinds of customized things are required.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use the solution to meet the needs of the customer."
"Good end-to-end monitoring"
"For us, it's very key to know the voice quality of the total solution, which is based on many components across many domains."
"I find the monitoring console very helpful. With one click, I can see how we are performing, and at the same time, I can see what data is flowing."
"It has positively impacted my organization in terms of observing different sorts of metrics and tracing across different applications, and it is really helpful."
"The best feature of this product is the latency and processing of all the telemetry that is being received, which gives full visibility at the right time."
"I have definitely seen a return on investment with Splunk Observability Cloud, particularly through how fast it has grown and how comfortable other teams are in relying on its outputs for monitoring and observability."
"Previously, we faced a systematic performance lag of around twenty to thirty percent, which has now reduced to just two to five percent—an improvement we can credibly showcase to our clientele."
"The maintenance of Splunk Observability Cloud is very easy; it's manageable."
"The solution's basic visibility is one of its most valuable features. So, it is a solution that is easy to use...The solution's initial setup process was straightforward."
"It's beneficial for monitoring performance and infrastructure, especially when deploying applications with multiple versions with Git."
 

Cons

"All the features and functions of the solution can be improved, specifically the user experience."
"The solution should have automatic baseline detection."
"Splunk would be better if some tools were integrated to be able to take action on security or network concerns."
"The main improvement I would suggest for Splunk Observability Cloud would be offering the ability to implement custom apps, specifically allowing Python scripts that Splunk Cloud could host."
"I've only experienced downtime, crashes, or performance issues when it isn't configured correctly."
"Splunk Observability Cloud could be improved with more advanced troubleshooting tools, better dashboard customization, and more intelligent alerting, as these improvements would make monitoring and issue resolution even faster."
"I don't consider the solution scalable."
"The product collects a lot of data but it does not assure that it collects all of it."
"The end-to-end visibility is lacking because Splunk cannot directly monitor network devices."
"Integrating some third-party add-ons can be challenging, involving many implementation and configuration steps."
 

Pricing and Cost Advice

Information not available
"The solution's pricing is costly."
"The product is a bit expensive considering the competition but the company may negotiate the price."
"Licensing cost is the biggest argument I get from those divesting from Splunk. There are those within our organization who say we are going to go to other tools since Splunk is too expensive."
"I would rate the price of Splunk Infrastructure Monitoring as an eight out of ten, with ten being the most expensive."
"The price of Splunk APM is less than some of its competitors."
"Splunk's infrastructure monitoring costs can be high because our billing is based on data volume measured in terabytes, rather than the number of devices being monitored."
"It is expensive."
"Splunk offers a 14-day free trial and after that, we have to pay but the cost is reasonable."
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Top Industries

By visitors reading reviews
Construction Company
22%
Comms Service Provider
19%
Financial Services Firm
12%
Outsourcing Company
10%
Financial Services Firm
11%
Manufacturing Company
9%
Outsourcing Company
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business38
Midsize Enterprise9
Large Enterprise70
 

Questions from the Community

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Earn 20 points
What needs improvement with SignalFx?
Regarding dashboard customization, while Splunk has many dashboard building options, customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and pr...
What is your primary use case for SignalFx?
The solution involves observability in general, such as Application Performance Monitoring, and generally addresses digital applications, web applications, sites, and mobile applications. I worked ...
What advice do you have for others considering SignalFx?
We're a customer and end-user. Currently, in France, we cannot use the artificial intelligence option. While this option is enabled for the United States and many countries, it's not yet available ...
 

Also Known As

CA UC Monitor
Splunk Infrastructure Monitoring, Splunk Real User Monitoring (RUM), Splunk Synthetic Monitoring
 

Overview

 

Sample Customers

BBVA Compass
Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara
Find out what your peers are saying about CA Unified Communications Monitor vs. Splunk Observability Cloud and other solutions. Updated: November 2026.
921,028 professionals have used our research since 2012.