CA Unified Communications Monitor vs Splunk Observability Cloud comparison

Broadcom and Splunk are both solutions in the Network Monitoring Software category. Broadcom is ranked #95, while Splunk is ranked #6 with an average rating of 8.4. Broadcom holds a 0.3% mindshare in NMS, compared to Splunk’s 1.2% mindshare. Additionally, 50% of Broadcom users are willing to recommend the solution, compared to 95% of Splunk users who would recommend it.

CA Unified Communications M...

Read 2 CA Unified Communications Monitor reviews

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310 Comparison Views

50% willing to recommend

Splunk Observability Cloud

Read 71 Splunk Observability Cloud reviews

5,846 Views
1,578 Comparison Views

95% willing to recommend

CA Unified Communications M...

Splunk Observability Cloud

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Executive SummaryUpdated on Sep 21, 2025

CA Unified Communications Monitor and Splunk Observability Cloud compete in the network performance and application monitoring category. Splunk Observability Cloud appears to have the upper hand with its advanced features and comprehensive analytics capabilities.

Features: CA Unified Communications Monitor offers detailed VoIP monitoring, call quality metrics, and real-time traffic analysis for network performance optimization. Splunk Observability Cloud integrates comprehensive data analytics and robust visualization capabilities, with AI-driven insights enhancing infrastructure and application monitoring. The integration capabilities of Splunk are a key differentiator.

Ease of Deployment and Customer Service: CA Unified Communications Monitor provides a straightforward deployment model with intuitive setup processes, enhanced by responsive customer support tailored for telecommunications environments. Splunk Observability Cloud, although more complex in initial setup due to extensive customization options, benefits from detailed documentation and strong customer interaction, with additional integration guidance available.

Pricing and ROI: CA Unified Communications Monitor offers a cost-effective setup and competitive pricing, promising a solid return on investment for medium-sized enterprises focused on communication performance. Splunk Observability Cloud, with premium pricing, justifies its cost with extensive functionalities and scalable features, offering higher long-term value and ROI for complex monitoring needs.

To learn more, read our detailed CA Unified Communications Monitor vs. Splunk Observability Cloud Report (Updated: September 2025).

Buyer's Guide

CA Unified Communications Monitor vs. Splunk Observability Cloud

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CA Unified Communications M...

Ranking in Network Monitoring Software

95th

Ranking in IT Infrastructure Monitoring

69th

Average Rating

6.6

Number of Reviews

Ranking in other categories

Unified Communications Monitoring (5th)

Splunk Observability Cloud

Ranking in Network Monitoring Software

6th

Ranking in IT Infrastructure Monitoring

7th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (8th), Cloud Monitoring Software (8th), Container Management (6th), Digital Experience Monitoring (DEM) (2nd)

Mindshare comparison

As of October 2025, in the Network Monitoring Software category, the mindshare of CA Unified Communications Monitor is 0.3%, up from 0.2% compared to the previous year. The mindshare of Splunk Observability Cloud is 1.2%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
Splunk Observability Cloud	1.2%
CA Unified Communications Monitor	0.3%
Other	98.5%

Network Monitoring Software

Featured Reviews

itarchit489981

IT Architect at a comms service provider with 10,001+ employees

Good end-to-end voice quality monitoring and offers valuable features

The solution should have automatic baseline detection. On the per hour, per base, per week. That's usually the best. And on a per individual CI level. I know that they're working on it and when that's available then we will definitely implement it because it will reduce the effort we need to maintain all the products. Right now we have to set thresholds for every location, and it needs to be actually dynamic so if we have better thresholding, we'll have faster alarms across all our locations. We won't have to expend effort on it by resetting or checking them on a regular basis.

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Taiwo Ige

IT Operations Engineer at ABC Supply Co. Inc.

Alerting improves incident response across teams and enables faster awareness before customer impact

Splunk Observability Cloud could be improved in terms of integrations with more technical add-ons, such as Zoom. Although they have one with Zoom, it's not available in the cloud, so having that feature would be beneficial. Essentially, Splunk should continue expanding to create easier ways to ingest logs from different products. The out-of-the-box customizable dashboards in Splunk Observability Cloud are very effective in showcasing IT performance to business leaders. However, there are aspects that could be improved, such as linking dashboards to one another. While IT leaders may not drill down, it's crucial to create levels of dashboards for technical users to find root causes, making it effective for stakeholders.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Good end-to-end monitoring"

"We use the solution to meet the needs of the customer."

"Splunk's GUI and dashboard capacity are the most valuable features of Splunk Infrastructure Monitoring."

"The most valuable features include user time tracking and the ability to analyze application load times."

"The features are pretty much ready out of the box."

"The ability to create custom dashboards is one of the best features and that's typically why most people deploy Splunk. Users can create dashboards for just about anything."

"The volume it handles is very good, including the number of metrics, the volume number of traces, and more."

"It is a good tool. It allows you to set alerts for application and infrastructure monitoring, and it allows you to create dashboards."

"Splunk APM has helped us to standardize logging and monitoring procedures."

"Splunk Infrastructure Monitoring provided our customers with visibility into their overall infrastructure."

More Splunk Observability Cloud pros

Cons

"All the features and functions of the solution can be improved."

"The solution should have automatic baseline detection."

"To improve Splunk Observability Cloud, we need more applications to be included in the observability so that more applications can have agents to monitor them and bring that information to the cloud."

"Particularly what we're having is disconnection from the cloud console, where we will be working in it and receive a message saying that we've been disconnected and have to wait for it to come up."

"A lot of customers had a hard time effectively searching within the data in Splunk. There is a learning curve from searches to indexes and using all the macros that we have created. It is a little difficult for somebody who has not used it quite a bit and does not have a lot of practice with it, but the AI features that we have been hearing about through Splunk will make it a lot easier for us to use human language to search this data. That is big. That is pretty powerful, and that will help a lot with our customers."

"The user interface of Splunk Observability Cloud needs a lot of work."

"Technical support is good but could be improved, particularly concerning the time taken for ticket resolution."

"The monitoring of workloads when using SignalFx could be improved."

"The deployment can be quite complex."

"The solution's stability is an area that has room for improvement. It needs to provide constant stability to its users."

More Splunk Observability Cloud cons

Pricing and Cost Advice

Information not available

"Splunk Observability Cloud is expensive."

"It is expensive."

"Splunk Infrastructure Monitoring is an expensive solution."

"The price of Splunk APM is less than some of its competitors."

"Splunk APM is expensive."

"It appears to be expensive compared to competitors."

"Splunk offers a 14-day free trial and after that, we have to pay but the cost is reasonable."

"The solution's pricing is competitive. I rate the solution's pricing a seven out of ten. The price of the solution could be cheaper."

More Splunk Observability Cloud pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

15%

Computer Software Company

12%

Retailer

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	20
Midsize Enterprise	10
Large Enterprise	43

Questions from the Community

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What do you like most about SignalFx?

The most valuable feature is dashboard creation.

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What needs improvement with SignalFx?

Regarding dashboard customization, while Splunk has many dashboard building options, customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and pr...

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What is your primary use case for SignalFx?

The solution involves observability in general, such as Application Performance Monitoring, and generally addresses digital applications, web applications, sites, and mobile applications. I worked ...

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Comparisons

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Compared 43% of the time

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Compared 31% of the time

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Compared 27% of the time

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Compared 7% of the time

Observe vs Splunk Observability Cloud

Compared 6% of the time

Cribl vs Splunk Observability Cloud

Compared 5% of the time

SigNoz vs Splunk Observability Cloud

Compared 5% of the time

Honeycomb Enterprise vs Splunk Observability Cloud

Compared 4% of the time

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Product Reports

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CA Unified Communications Monitor report

Download CA Unified Communications Monitor product report

Buyer's Guide

Splunk Observability Cloud

September 2025

Download Splunk Observability Cloud product report

Also Known As

CA UC Monitor

Splunk Infrastructure Monitoring, Splunk Real User Monitoring (RUM), Splunk Synthetic Monitoring

Overview

CA Unified Communications Monitor is a unified communications monitoring solution that evaluates and reports on the network’s support of real-time applications in multi-vendor environments, so that Network Administrators can optimize the network’s quality of service and end user experience.

Broadcom

Splunk Observability Cloud offers sophisticated log searching, data integration, and customizable dashboards. With rapid deployment and ease of use, this cloud service enhances monitoring capabilities across IT infrastructures for comprehensive end-to-end visibility.

Focused on enhancing performance management and security, Splunk Observability Cloud supports environments through its data visualization and analysis tools. Users appreciate its robust application performance monitoring and troubleshooting insights. However, improvements in integrations, interface customization, scalability, and automation are needed. Users find value in its capabilities for infrastructure and network monitoring, as well as log analytics, albeit cost considerations and better documentation are desired. Enhancements in real-time monitoring and network protection are also noted as areas for development.

What are the key features?

Log Searching: Efficiently search and analyze logs from various sources.
Data Integration: Seamlessly integrate with multiple environments.
Dashboard Customization: Tailor dashboards to specific monitoring needs.
Monitoring Capabilities: Provides comprehensive insights into application performance.
Security Features: Analyze and address security threats across systems.
Visualization Tools: Enhance data analysis and system performance optimization.

Why consider this for ROI?

Comprehensive Visibility: Gain complete insights into IT infrastructure.
Performance Optimization: Improve overall system performance and efficiency.
Rapid Deployment: Quick setup to meet organization demands swiftly.
Enhanced Security: Strengthen security measures through detailed analytics.

In industries, Splunk Observability Cloud is implemented for security management by analyzing logs from detection systems, offering real-time alerts and troubleshooting for cloud-native applications. It is leveraged for machine data analysis, improving infrastructure visibility and supporting network and application performance management efforts.

Splunk

Sample Customers

BBVA Compass

Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara

Buyer's Guide

CA Unified Communications Monitor vs. Splunk Observability Cloud

September 2025

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