CA Unified Communications Monitor vs Splunk Observability Cloud comparison

Broadcom and Splunk are both solutions in the Network Monitoring Software category. Broadcom is ranked #90, while Splunk is ranked #6 with an average rating of 8.4. Broadcom holds a 0.4% mindshare in NMS, compared to Splunk’s 1.3% mindshare. Additionally, 50% of Broadcom users are willing to recommend the solution, compared to 95% of Splunk users who would recommend it.

CA Unified Communications M...

Read 2 CA Unified Communications Monitor reviews

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458 Comparison Views

50% willing to recommend

Splunk Observability Cloud

Read 73 Splunk Observability Cloud reviews

6,894 Views
1,999 Comparison Views

95% willing to recommend

CA Unified Communications M...

Splunk Observability Cloud

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Executive SummaryUpdated on Dec 28, 2025

CA Unified Communications Monitor and Splunk Observability Cloud compete in the communication and system monitoring category. Splunk Observability Cloud often has an advantage due to its comprehensive features and perceived value.

Features: CA Unified Communications Monitor monitors and analyzes communication patterns, provides detailed insights into network performance, and focuses on specific communication data analytics. Splunk Observability Cloud offers a broad range of monitoring features, real-time analytics, comprehensive visualization tools, and advanced data processing abilities, making it suitable for complex environments.

Ease of Deployment and Customer Service: CA Unified Communications Monitor offers a straightforward deployment process with dedicated support, making it ideal for on-premise systems. Splunk Observability Cloud is designed for cloud environments, allowing seamless integration and swift deployment. Both products offer robust customer service, but Splunk's cloud-native approach often simplifies maintenance and scaling.

Pricing and ROI: CA Unified Communications Monitor presents a low initial setup cost appealing to budgeting organizations. Splunk Observability Cloud, despite a higher initial cost, provides strong ROI due to its powerful feature set and efficient operation in diverse IT infrastructures. Long-term value is seen in Splunk's flexibility and scalability for evolving business needs.

To learn more, read our detailed CA Unified Communications Monitor vs. Splunk Observability Cloud Report (Updated: December 2025).

Buyer's Guide

CA Unified Communications Monitor vs. Splunk Observability Cloud

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CA Unified Communications M...

Ranking in Network Monitoring Software

90th

Ranking in IT Infrastructure Monitoring

68th

Average Rating

6.6

Number of Reviews

Ranking in other categories

Unified Communications Monitoring (4th)

Splunk Observability Cloud

Ranking in Network Monitoring Software

6th

Ranking in IT Infrastructure Monitoring

7th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (8th), Cloud Monitoring Software (7th), Container Management (6th), Digital Experience Monitoring (DEM) (2nd)

Mindshare comparison

As of December 2025, in the Network Monitoring Software category, the mindshare of CA Unified Communications Monitor is 0.4%, up from 0.2% compared to the previous year. The mindshare of Splunk Observability Cloud is 1.3%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
Splunk Observability Cloud	1.3%
CA Unified Communications Monitor	0.4%
Other	98.3%

Network Monitoring Software

Featured Reviews

itarchit489981

IT Architect at a comms service provider with 10,001+ employees

Good end-to-end voice quality monitoring and offers valuable features

The solution should have automatic baseline detection. On the per hour, per base, per week. That's usually the best. And on a per individual CI level. I know that they're working on it and when that's available then we will definitely implement it because it will reduce the effort we need to maintain all the products. Right now we have to set thresholds for every location, and it needs to be actually dynamic so if we have better thresholding, we'll have faster alarms across all our locations. We won't have to expend effort on it by resetting or checking them on a regular basis.

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Taiwo Ige

IT Operations Engineer at ABC Supply Co. Inc.

Alerting improves incident response across teams and enables faster awareness before customer impact

Splunk Observability Cloud could be improved in terms of integrations with more technical add-ons, such as Zoom. Although they have one with Zoom, it's not available in the cloud, so having that feature would be beneficial. Essentially, Splunk should continue expanding to create easier ways to ingest logs from different products. The out-of-the-box customizable dashboards in Splunk Observability Cloud are very effective in showcasing IT performance to business leaders. However, there are aspects that could be improved, such as linking dashboards to one another. While IT leaders may not drill down, it's crucial to create levels of dashboards for technical users to find root causes, making it effective for stakeholders.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Good end-to-end monitoring"

"We use the solution to meet the needs of the customer."

"The most valuable features include user time tracking and the ability to analyze application load times."

"The initial setup of Splunk Real User Monitoring (RUM) was easy."

"Splunk Infrastructure Monitoring gives us complete visibility without the need for storage."

"The volume it handles is very good, including the number of metrics, the volume number of traces, and more."

"The maintenance of Splunk Observability Cloud is very easy; it's manageable."

"The product retains a lot of log data for subsequent analysis."

"Splunk's GUI and dashboard capacity are the most valuable features of Splunk Infrastructure Monitoring."

"Splunk APM helps us to find errors immediately and resolve them."

More Splunk Observability Cloud pros

Cons

"All the features and functions of the solution can be improved."

"The solution should have automatic baseline detection."

"The only strain point we've encountered with Splunk Observability Cloud is that the search times can be lengthy for some things."

"We still use Splunk Enterprise licensing. A lot of the newer features go into Splunk Cloud before Enterprise. We're not looking to switch our licensing over, so we're falling behind on the newer features."

"Splunk APM's performance could be improved - at the moment, it's very slow and takes forever to give me what I want."

"One thing I recently ran into was that the logs on the server most often get Gzipped after they have been rotated. We found that we were not monitoring some of the things, so we had to go back and pull them in. Right now, it pulls one at a time, untars it, or unzips it, so I cannot look at the entire history. There can be an improvement in that area."

"Splunk's functionality could be improved by adding database connectors for other platforms like AWS and Azure."

"They need more EDR functionalities."

"Primarily, the logs in Splunk APM can be challenging to navigate and comprehend, making it difficult to understand the details within each log. Compared to other tools like LogDNA, which are more intuitive in this aspect, the logs in Splunk APM can require more effort to understand."

"This solution is difficult to configure and the instructions are complex."

More Splunk Observability Cloud cons

Pricing and Cost Advice

Information not available

"The solution's pricing is competitive. I rate the solution's pricing a seven out of ten. The price of the solution could be cheaper."

"Splunk Infrastructure Monitoring is an expensive solution."

"This is an expensive solution."

"Splunk has been fairly expensive, but it has been predictable."

"Splunk's infrastructure monitoring costs can be high because our billing is based on data volume measured in terabytes, rather than the number of devices being monitored."

"I am not in that circle, but we are currently licensing based on our queries. That is working out for us. Previously, it was by volume of data, and now, we can store as much data as we want."

"Splunk offers a 14-day free trial and after that, we have to pay but the cost is reasonable."

"I would rate the price of Splunk Infrastructure Monitoring as an eight out of ten, with ten being the most expensive."

More Splunk Observability Cloud pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

13%

Computer Software Company

11%

Manufacturing Company

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	20
Midsize Enterprise	10
Large Enterprise	46

Questions from the Community

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The most valuable feature is dashboard creation.

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Compared 3% of the time

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Compared 3% of the time

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Buyer's Guide

Splunk Observability Cloud

December 2025

Download Splunk Observability Cloud product report

Also Known As

CA UC Monitor

Splunk Infrastructure Monitoring, Splunk Real User Monitoring (RUM), Splunk Synthetic Monitoring

Overview

CA Unified Communications Monitor is a unified communications monitoring solution that evaluates and reports on the network’s support of real-time applications in multi-vendor environments, so that Network Administrators can optimize the network’s quality of service and end user experience.

Broadcom

Splunk Observability Cloud offers sophisticated log searching, data integration, and customizable dashboards. With rapid deployment and ease of use, this cloud service enhances monitoring capabilities across IT infrastructures for comprehensive end-to-end visibility.

Focused on enhancing performance management and security, Splunk Observability Cloud supports environments through its data visualization and analysis tools. Users appreciate its robust application performance monitoring and troubleshooting insights. However, improvements in integrations, interface customization, scalability, and automation are needed. Users find value in its capabilities for infrastructure and network monitoring, as well as log analytics, albeit cost considerations and better documentation are desired. Enhancements in real-time monitoring and network protection are also noted as areas for development.

What are the key features?

Log Searching: Efficiently search and analyze logs from various sources.
Data Integration: Seamlessly integrate with multiple environments.
Dashboard Customization: Tailor dashboards to specific monitoring needs.
Monitoring Capabilities: Provides comprehensive insights into application performance.
Security Features: Analyze and address security threats across systems.
Visualization Tools: Enhance data analysis and system performance optimization.

Why consider this for ROI?

Comprehensive Visibility: Gain complete insights into IT infrastructure.
Performance Optimization: Improve overall system performance and efficiency.
Rapid Deployment: Quick setup to meet organization demands swiftly.
Enhanced Security: Strengthen security measures through detailed analytics.

In industries, Splunk Observability Cloud is implemented for security management by analyzing logs from detection systems, offering real-time alerts and troubleshooting for cloud-native applications. It is leveraged for machine data analysis, improving infrastructure visibility and supporting network and application performance management efforts.

Splunk

Sample Customers

BBVA Compass

Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara

Buyer's Guide

CA Unified Communications Monitor vs. Splunk Observability Cloud

December 2025

Free Report: CA Unified Communications Monitor vs. Splunk Observability Cloud

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