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CA Unified Communications Monitor vs OpenText Network Operations Management comparison

Broadcom and OpenText are both solutions in the Network Monitoring Software category. Broadcom is ranked #104, while OpenText is ranked #62 with an average rating of 8.0. Broadcom holds a 0.1% mindshare in NMS, compared to OpenText’s 0.2% mindshare. Additionally, 50% of Broadcom users are willing to recommend the solution, compared to 75% of OpenText users who would recommend it.
CA Unified Communications M...
Read 2 CA Unified Communications Monitor reviews
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  • 81 Comparison Views
50% willing to recommend
OpenText Network Operations...
Read 3 OpenText Network Operations Management reviews
  • 286 Views
  • 96 Comparison Views
75% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

CA Unified Communications Monitor and OpenText Network Operations Management compete in the network management and performance monitoring category. CA Unified Communications Monitor has the upper hand in pricing and customer support, while OpenText Network Operations Management stands out with its extensive features and value.

Features: CA Unified Communications Monitor focuses on monitoring unified communications environments, offers insight into call quality and latency, and provides streamlined analysis for unified communication systems. OpenText Network Operations Management delivers robust network analytics, end-to-end visibility, and advanced network performance metrics, making it suitable for comprehensive network operations.

Room for Improvement: CA Unified Communications Monitor could enhance its feature set to include broader network analytics, provide deeper integration with existing IT systems, and refine user interface experience for better navigation. OpenText Network Operations Management might improve its installation process to simplify implementation, provide more affordable pricing options, and offer enhanced support for smaller organizations.

Ease of Deployment and Customer Service: CA Unified Communications Monitor is typically easier to deploy with straightforward installation and responsive customer service. OpenText Network Operations Management may present a more complex deployment but is supported by reliable customer service that efficiently manages complex inquiries.

Pricing and ROI: CA Unified Communications Monitor is often recognized for lower initial costs and quicker ROI, appealing to budget-conscious businesses. OpenText Network Operations Management, despite potentially higher upfront costs, offers long-term value through its extensive feature set and comprehensive network management capability.

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Buyer's Guide
CA Unified Communications Monitor vs. OpenText Network Operations Management
June 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA Unified Communications M...
Ranking in Network Monitoring Software
104th
Average Rating
6.6
Number of Reviews
2
Ranking in other categories
Unified Communications Monitoring (5th), IT Infrastructure Monitoring (76th)
OpenText Network Operations...
Ranking in Network Monitoring Software
62nd
Average Rating
8.6
Reviews Sentiment
7.7
Number of Reviews
3
Ranking in other categories
Network Management Applications (20th)
 

Mindshare comparison

As of June 2025, in the Network Monitoring Software category, the mindshare of CA Unified Communications Monitor is 0.1%, up from 0.1% compared to the previous year. The mindshare of OpenText Network Operations Management is 0.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

itarchit489981 - PeerSpot reviewer
Good end-to-end voice quality monitoring and offers valuable features
The solution should have automatic baseline detection. On the per hour, per base, per week. That's usually the best. And on a per individual CI level. I know that they're working on it and when that's available then we will definitely implement it because it will reduce the effort we need to maintain all the products. Right now we have to set thresholds for every location, and it needs to be actually dynamic so if we have better thresholding, we'll have faster alarms across all our locations. We won't have to expend effort on it by resetting or checking them on a regular basis.
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AhmedBahgat - PeerSpot reviewer
Dynamic discovery and effective network topology make IT monitoring valuable
The solution enables dynamic discovery and incorporates a powerful configuration management database, CMDB, along with a strong correlation engine. It covers the entire span of the infrastructure, including servers and network operations. It also adapts well to different environments, showing network topology effectively, making the network monitoring tool quite valuable.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use the solution to meet the needs of the customer."
"Good end-to-end monitoring"
"The solution enables dynamic discovery and incorporates a powerful configuration management database, CMDB, along with a strong correlation engine."
"We can detect non-compliant devices and automate remediation actions to cover the gap in the configuration standards."
"When it comes to customization, Micro Focus is more mature than its competitors."
"The solution enables dynamic discovery and incorporates a powerful configuration management database, CMDB, along with a strong correlation engine."
 

Cons

"The solution should have automatic baseline detection."
"All the features and functions of the solution can be improved."
"It may need a more customizable UI."
"The user interface is outdated and needs improvement, especially for service and topology maps."
"The user interface is outdated and needs improvement, especially for service and topology maps."
"Micro Focus Network Management doesn't support end-to-end monitoring of cloud infrastructure. Micro Focus might have different cloud solutions for cloud automation and hybrid cloud management. There are a lot of products that also support automation. That is different, but it should monitor the cloud from an IT operations management perspective."
 

Pricing and Cost Advice

Information not available
"Micro Focus' price is on the higher side, but there are other products like CA products and IBM that are more expensive. At the same time, you have to compare the maturity level of the solutions."
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Questions from the Community

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What is your experience regarding pricing and costs for Micro Focus Network Operations Management?
The price is reasonable based on the agreement.
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What needs improvement with Micro Focus Network Operations Management?
The user interface is outdated and needs improvement, especially for service and topology maps. The ease of generating dashboards for different situations by users is critical for my environment. I...
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What is your primary use case for Micro Focus Network Operations Management?
I use the solution as the main vehicle to monitor and alert about events in the IT environment. I use it for IT monitoring.
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Comparisons

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Product Reports

Buyer's Guide
CA Unified Communications Monitor vs. ScienceLogic
May 2025
CA Unified Communications Monitor reportDownload CA Unified Communications Monitor product report
Buyer's Guide
Network Management Applications
June 2025
OpenText Network Operations Management reportDownload OpenText Network Operations Management product report
 

Also Known As

CA UC Monitor
Micro Focus Network Operations Management
 

Overview

CA Unified Communications Monitor is a unified communications monitoring solution that evaluates and reports on the network’s support of real-time applications in multi-vendor environments, so that Network Administrators can optimize the network’s quality of service and end user experience.

Broadcom

Network management solutions are continually called onto to adapt to new technologies, while retaining value of existing ones, including: SDNs, multiple connection methods to the cloud and Internet, remote sites, and WiFi networks. All of these technologies require closer collaboration between network engineering and operations because of their dynamic nature, which requires fast and deep understanding of the technologies to operate effectively.

OpenText
 

Sample Customers

BBVA Compass
Information Not Available
Buyer's Guide
CA Unified Communications Monitor vs. OpenText Network Operations Management
June 2025
Free Report: CA Unified Communications Monitor vs. OpenText Network Operations Management
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