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CA Process Automation vs Make comparison

Broadcom and Make are both solutions in the Process Automation category. Broadcom is ranked #36, while Make is ranked #31 with an average rating of 8.0. Broadcom holds a 0.3% mindshare in PA, compared to Make’s 0.9% mindshare. Additionally, 100% of Broadcom users are willing to recommend the solution, compared to 80% of Make users who would recommend it.
CA Process Automation
Read 12 CA Process Automation reviews
  • 290 Views
  • 76 Comparison Views
100% willing to recommend
Make
Read 4 Make reviews
  • 327 Views
  • 48 Comparison Views
80% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 17, 2024

CA Process Automation and Make are competing products in process automation. Make often has the upper hand due to its comprehensive feature set and pricing model that many find justifies its cost, despite CA Process Automation receiving favorable feedback for its pricing.

Features:CA Process Automation has robust workflow capabilities, extensive integration options, and is well-suited for complex enterprise environments. Make provides flexibility, an intuitive design, and suitability for automation across various applications, making it more appealing for diverse business needs.

Ease of Deployment and Customer Service:CA Process Automation is known for a straightforward deployment process, preferred by large organizations seeking stability, alongside reliable customer service ensuring quick issue resolutions. Make delivers rapid deployment and offers comprehensive support materials for a wide range of customers, making it attractive to businesses seeking agile solutions.

Pricing and ROI:CA Process Automation is noted for its cost-effective pricing structure, delivering a solid ROI, especially for enterprise implementations. Make's competitive pricing receives positive views due to extensive automation capabilities, potentially offering higher ROI for businesses aiming to enhance process efficiencies. Make's pricing structure can provide greater long-term value due to its extensive functionality and adaptability.

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To learn more, read our detailed CA Process Automation vs. Make Report (Updated: June 2025).
Buyer's Guide
CA Process Automation vs. Make
June 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA Process Automation
Ranking in Process Automation
36th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
12
Ranking in other categories
No ranking in other categories
Make
Ranking in Process Automation
31st
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Process Automation category, the mindshare of CA Process Automation is 0.3%, up from 0.2% compared to the previous year. The mindshare of Make is 0.9%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation
 

Featured Reviews

SJ
Added value to the delivery of services and the customer experience
We design end-to-end automation solutions for repetitive tasks performed by IT support teams This tool is used in my organization for automating IT infrastructure related incidents or service requests.  Built-in operators available for most integrations. Easy to manage. Attended/unattended…
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Yaniv Ivgi - PeerSpot reviewer
An affordable cloud solution for automation and data manipulation
Make has a single IP. We cannot use a single IP because of the security. There are a lot of crashes when you work manually. Also, they need to provide more models. When you have an error, Make should inform them with guidance before you make the mistake. There is a lot of data you can confuse.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is easy to debug and troubleshoot."
"This tool is used in my organization for automating IT infrastructure related incidents or service requests."
"Make saves a lot of time, and I have created really complex scenarios in Make."
"Make's front-end interface, the modular interface that it has, drag-and-drop interface, is very easy to understand, use, and integrate."
"The most valuable features of Make are the additional options when compared to other similar solutions. For example, with Google my business, you can only do certain things with Zapier, whereas with Make, you can do a little bit more."
"Make's front-end interface, the modular interface that it has, drag-and-drop interface, is very easy to understand, use, and integrate."
 

Cons

"OCR capability should be added as a feature."
"Make some of the features more open source that way developers can have more flexibility."
"Somehow the product group within CA left the product dry from some regular expression functionality."
"It needs auto-triggering of workflows based on machine learning (ML) and artificial intelligence (AI)."
"The pricing of Make at this point is through operations consumption, and it becomes really expensive in certain scenarios when iterations are involved."
"Make could improve the ease of use, it can be more complicated than other solutions. There are a lot of elements that are more technical than in other solutions."
"The pricing of Make at this point is through operations consumption, and it becomes really expensive in certain scenarios when iterations are involved."
"Make can be a bit difficult to use for new users, but for someone with technical knowledge and some coding skills, it becomes manageable, especially with Make's great UI features that really help."
 

Pricing and Cost Advice

"There are a lot of automation savings from any process which is repeatable."
"It has provided ROI by auto resolving incidents or requests in the ITSM queue, improved MTTR and SLA adherence, and added value to the delivery of services and the customer experience."
"The price of Make is approximately $20 per month for the platform."
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859,129 professionals have used our research since 2012.
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What is your experience regarding pricing and costs for Make?
I find the pricing, setup costs, and licensing costs of Make to be reasonable.
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What needs improvement with Make?
I don't think there's anything else Make needs, but one improvement could be the addition of no-code steps that can be used within Make, similar to what Zapier offers with its own actions.
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What is your primary use case for Make?
As an entrepreneur and a freelancer who also runs my own agency, I use Make to set up automations for my clients. Recently, the most use cases are of AI agent or AI calling agent, but when I starte...
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Comparisons

Microsoft System Center Orchestrator vs CA Process Automation Logo
Microsoft System Center Orchestrator vs CA Process Automation
Compared 100% of the time
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Camunda vs Make Logo
Camunda vs Make
Compared 57% of the time
Appian vs Make Logo
Appian vs Make
Compared 30% of the time
Tray.io vs Make Logo
Tray.io vs Make
Compared 13% of the time
More Make Competitors
 

Product Reports

Buyer's Guide
CA Process Automation
June 2025
CA Process Automation reportDownload CA Process Automation product report
Buyer's Guide
Process Automation
June 2025
Make reportDownload Make product report
 

Also Known As

CA IT Process Automation Manager
Integromat
 

Overview

CA Process Automation is designed to speed the delivery of IT services while helping to remove manual errors. By defining, automating and orchestrating processes across organizational silos that use disparate systems, CA Process Automation helps improve productivity while also enforcing standards. With CA Process Automation, you can automate IT processes that span multiple organizations and systems, reduce the time it takes to deliver services and enforce standards and compliance policies across departments. CA Process Automation helps you automate IT processes to reduce operational expenses, increase staff productivity, speed IT service delivery, improve service quality, and enforce compliance policies.
Broadcom

Visualize everything you do

Make lets you visually build workflows to solve complex problems - the way you imagine them in your mind.

  • Drag and drop to connect apps
    Use the playful drag-and-drop builder to connect apps in a few clicks, and build workflows called scenarios.
  • Design infinite workflows
    Build scenarios with as many steps or apps as you need.
  • Watch data flow in real time
    Build your scenario and watch it run in real time. Schedule your scenario to run instantly or whenever you need it.
Make
 

Sample Customers

Unum, HCL Technologies, Logicalis
Buan Consulting, Armadia
Buyer's Guide
CA Process Automation vs. Make
June 2025
Free Report: CA Process Automation vs. Make
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