CA Process Automation vs Make comparison

Broadcom and Make are both solutions in the Process Automation category. Broadcom is ranked #37, while Make is ranked #23 with an average rating of 8.0. Broadcom holds a 0.8% mindshare in PA, compared to Make’s 1.1% mindshare. Additionally, 100% of Broadcom users are willing to recommend the solution, compared to 66% of Make users who would recommend it.

CA Process Automation

Read 12 CA Process Automation reviews

500 Views
500 Comparison Views

100% willing to recommend

Make

Read 4 Make reviews

643 Views
495 Comparison Views

66% willing to recommend

CA Process Automation

Make

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Executive SummaryUpdated on Dec 11, 2025

CA Process Automation and Make compete in the business process automation category. Make appears to have the upper hand due to its adaptability, wide range of integrations, and perceived value.

Features: CA Process Automation has robust enterprise capabilities, detailed reporting, and advanced workflow automation. Make provides an intuitive automation platform, ease of integration, and customization, along with support for a wide range of apps and services.

Ease of Deployment and Customer Service: Make simplifies deployment with a user-friendly interface and extensive self-service resources, facilitating quick implementation without needing extensive technical support. CA Process Automation requires more specialized knowledge for deployment but offers comprehensive post-deployment support.

Pricing and ROI: CA Process Automation typically requires higher initial setup costs due to its rich feature set. Make offers cost-effective options with transparent pricing and higher ROI through flexible subscription plans.

To learn more, read our detailed CA Process Automation vs. Make Report (Updated: December 2025).

Buyer's Guide

CA Process Automation vs. Make

December 2025

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Helped 881,114 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CA Process Automation

Ranking in Process Automation

37th

Average Rating

8.6

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Make

Ranking in Process Automation

23rd

Average Rating

7.2

Reviews Sentiment

6.0

Number of Reviews

Ranking in other categories

AI Software Development (20th)

Mindshare comparison

As of January 2026, in the Process Automation category, the mindshare of CA Process Automation is 0.8%, up from 0.3% compared to the previous year. The mindshare of Make is 1.1%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Automation Market Share Distribution
Product	Market Share (%)
Make	1.1%
CA Process Automation	0.8%
Other	98.1%

Process Automation

Featured Reviews

Sandeep Jha

Automation Solutions Developer at HCL Technologies

Added value to the delivery of services and the customer experience

We design end-to-end automation solutions for repetitive tasks performed by IT support teams This tool is used in my organization for automating IT infrastructure related incidents or service requests. Built-in operators available for most integrations. Easy to manage. Attended/unattended…

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Farhan Ahmed Sheikh

Chief Executive Officer at Ashtex Solutions

Flexibility and efficiency accelerate business processes

Make needs to put some focus on or clarify the security aspect in its documentation or website. When creating automation through these modules between two different applications, there should be clarity about whether the data is secure while passing through these automations or integrations created within Make. The pricing of Make at this point is through operations consumption, and it becomes really expensive in certain scenarios when iterations are involved. The operation consumption is too high and sometimes becomes a burden on the client. Make needs to review its pricing strategy since they have tough competition from n8n. Make sometimes has issues with user logins and data saving when simultaneously working on two different PCs or when two developers are working on something or some blueprint. It can lose saved data from one interface to the other, and when logging on with the same user on another workstation, it occasionally misbehaves. We were unaware that Make had its own local implementation module. They need to advertise this feature more effectively as we are developing many projects in Make and working with various clients.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is easy to debug and troubleshoot."

"This tool is used in my organization for automating IT infrastructure related incidents or service requests."

"Make has a very good return on investment because although we pay that amount, we secure clients and the client life cycle is kept intact."

"Make's front-end interface, the modular interface that it has, drag-and-drop interface, is very easy to understand, use, and integrate."

"The most valuable features of Make are the additional options when compared to other similar solutions. For example, with Google my business, you can only do certain things with Zapier, whereas with Make, you can do a little bit more."

Cons

"Make some of the features more open source that way developers can have more flexibility."

"It needs auto-triggering of workflows based on machine learning (ML) and artificial intelligence (AI)."

"Somehow the product group within CA left the product dry from some regular expression functionality."

"OCR capability should be added as a feature."

"The pricing of Make at this point is through operations consumption, and it becomes really expensive in certain scenarios when iterations are involved."

"One thing is that the platform is really slow when loading. It takes about three minutes to get to the page of an automation and start changing things."

"Make could improve the ease of use, it can be more complicated than other solutions. There are a lot of elements that are more technical than in other solutions."

Pricing and Cost Advice

"There are a lot of automation savings from any process which is repeatable."

"It has provided ROI by auto resolving incidents or requests in the ITSM queue, improved MTTR and SLA adherence, and added value to the delivery of services and the customer experience."

"The price of Make is approximately $20 per month for the platform."

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881,114 professionals have used our research since 2012.

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	2
Large Enterprise	10

No data available

Questions from the Community

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What is your experience regarding pricing and costs for Make?

I find the pricing, setup costs, and licensing costs of Make to be reasonable.

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What needs improvement with Make?

One thing is that the platform is really slow when loading. It takes about three minutes to get to the page of an automation and start changing things. That is really slow and frustrating. Another ...

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What is your primary use case for Make?

In our current company, we have a funnel workflow for the people who sign up. We do certain things such as creating database entries, creating our CRM entries, and then updating the information. If...

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Comparisons

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Compared 100% of the time

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Compared 28% of the time

Tray.io vs Make

Compared 17% of the time

Temporal vs Make

Compared 16% of the time

Appian vs Make

Compared 14% of the time

Nintex Process Platform vs Make

Compared 14% of the time

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Product Reports

Buyer's Guide

CA Process Automation

January 2026

Download CA Process Automation product report

Buyer's Guide

Process Automation

December 2025

Download Make product report

Also Known As

CA IT Process Automation Manager

Integromat

Overview

CA Process Automation is designed to speed the delivery of IT services while helping to remove manual errors. By defining, automating and orchestrating processes across organizational silos that use disparate systems, CA Process Automation helps improve productivity while also enforcing standards. With CA Process Automation, you can automate IT processes that span multiple organizations and systems, reduce the time it takes to deliver services and enforce standards and compliance policies across departments. CA Process Automation helps you automate IT processes to reduce operational expenses, increase staff productivity, speed IT service delivery, improve service quality, and enforce compliance policies.

Broadcom

Make is a robust automation platform that streamlines workflows, connecting apps to enhance productivity. Tailored for tech-savvy users, it offers dynamic automation solutions that optimize processes and facilitate seamless integration of disparate systems.

At its core, Make empowers businesses to automate tasks through an intuitive builder with drag-and-drop capabilities. Ideal for professionals who need to integrate systems efficiently, it supports a wide range of applications, aiding in the creation of complex workflows without the need for extensive coding. Users value its adaptability, making it a popular choice for enhancing operational efficiency.

What features does Make offer?

Visual Workflow Builder: Create and edit workflows effortlessly with a friendly interface.
App Integration: Supports numerous apps, enabling diverse connections.
Real-Time Monitoring: Track workflow executions with precise analytics.
Conditional Logic: Implement logic paths for smarter automations.

What benefits can users expect from Make?

Increased Efficiency: Automating tasks reduces manual intervention, saving time.
Cost Reduction: Lower operational costs with streamlined processes.
Scalable Solutions: Easily adjust workflows to meet growing business demands.
Enhanced Productivity: Focus on high-priority tasks with automated operations.

In industries like retail and technology, Make has become essential for automating inventory management, order processing, and customer relationship tasks. Companies leverage its capacity to connect multiple databases, CRM systems, and sales platforms, driving growth and operational excellence.

Make

Sample Customers

Unum, HCL Technologies, Logicalis

Buan Consulting, Armadia

Buyer's Guide

CA Process Automation vs. Make

December 2025

Free Report: CA Process Automation vs. Make

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