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Box - Intelligent Content Management vs SmartVault comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 12, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Box - Intelligent Content M...
Ranking in Cloud Storage
10th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
45
Ranking in other categories
Enterprise Content Management (10th), Digital Asset Management (4th), Document Management Software (5th), Content Collaboration Platforms (8th)
SmartVault
Ranking in Cloud Storage
25th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Cloud Storage category, the mindshare of Box - Intelligent Content Management is 4.0%, up from 3.9% compared to the previous year. The mindshare of SmartVault is 1.3%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Storage Mindshare Distribution
ProductMindshare (%)
Box4.0%
SmartVault1.3%
Other94.7%
Cloud Storage
 

Featured Reviews

Jeremey Kenney - PeerSpot reviewer
Manager, Technology & Integration at GlobalMac IT
Secure file governance has improved collaboration and automation for client document workflows
The best features are around security, being able to set up different groups, and the governance features are really great. The new AI functionality that they released has been pretty handy. For governance and security, the audit trail capability is excellent. We are able to see when people interact or change files or if something was deleted, and we can go through and review that audit trail. The AI has been great for creating different workflows that we are able to execute. When a form gets submitted into Box - Intelligent Content Management or a file is uploaded, there are certain automations that we can put in place to where it can essentially generate tickets in our system for new users or other tasks.
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Construction Company
9%
Manufacturing Company
8%
Comms Service Provider
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise10
Large Enterprise32
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Box?
I found the pricing reasonable because when I was working for an IBM partner, Box was free for us. We did not go to payment and other matters like this.
What needs improvement with Box?
The biggest friction point I have encountered with Box is mainly the pricing part; I think five dollars for this platform is not necessarily justified. While I have used it for integrating and usin...
What is your primary use case for Box?
My main use case for Box is storing cloud content on its cloud and managing it as a collaborating platform so that I can store secure files and share through Box. I use it for document management a...
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Overview

 

Sample Customers

GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc
Jenkins and Cheatham CPAs & Business Consulting, Brannen & Powell, Alexander Remington International, Gary A. Kreitz CPA & Associates Inc., Accounts Plus LLC, Dutton Accountancy Corp, Ivison CPA , Thornton & Thornton Inc. , McDonald Cointot Crouse LLP
Find out what your peers are saying about Dropbox, CTERA, Google and others in Cloud Storage. Updated: August 2026.
909,701 professionals have used our research since 2012.