Bonita vs Pega Platform comparison

Bonitasoft and Pega are both solutions in the Business Process Management (BPM) category. Bonitasoft is ranked #20 with an average rating of 7.5, while Pega is ranked #6 with an average rating of 8.2. Bonitasoft holds a 3.0% mindshare in BPM, compared to Pega’s 5.2% mindshare. Additionally, 96% of Bonitasoft users are willing to recommend the solution, compared to 91% of Pega users who would recommend it.

Bonita

Read 27 Bonita reviews

3,091 Views
2,504 Comparison Views

96% willing to recommend

Pega Platform

Read 83 Pega Platform reviews

9,078 Views
3,994 Comparison Views

91% willing to recommend

Bonita

Pega Platform

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 27, 2025

Pega Platform and Bonita compete in the business process management category. Pega seems to have the upper hand due to its enterprise-level no-code capabilities and robust feature set.

Features: Pega Platform stands out with its case management, integration services, and cloud capabilities, promoting rapid development. Bonita shines with its form-building features and user-friendly modeling tools, offering a low-code environment for varied needs.

Room for Improvement: Pega can improve its cloud footprint, integration capabilities, and AI functionalities. Bonita could enhance usability for integration and mobile application capabilities, and expand documentation for user guidance.

Ease of Deployment and Customer Service: Pega provides versatile deployment options but faces challenges in technical support responsiveness. Bonita offers solid support primarily on-premises, though users seek more intuitive deployment options and better documentation.

Pricing and ROI: Pega's pricing, although considered expensive, offers potential high ROI due to its features. Bonita's community edition is free, and its enterprise offering is reasonably priced, providing ROI through process efficiency.

To learn more, read our detailed Bonita vs. Pega Platform Report (Updated: September 2025).

Buyer's Guide

Bonita vs. Pega Platform

September 2025

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Helped 872,655 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Bonita

Ranking in Business Process Management (BPM)

20th

Ranking in Process Automation

16th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Business Process Design (11th)

Pega Platform

Ranking in Business Process Management (BPM)

6th

Ranking in Process Automation

4th

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Business Rules Management (1st), Rapid Application Development Software (9th), Low-Code Development Platforms (7th)

Mindshare comparison

As of October 2025, in the Business Process Management (BPM) category, the mindshare of Bonita is 3.0%, down from 3.3% compared to the previous year. The mindshare of Pega Platform is 5.2%, down from 5.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM) Market Share Distribution
Product	Market Share (%)
Pega Platform	5.2%
Bonita	3.0%
Other	91.8%

Business Process Management (BPM)

Featured Reviews

Mohamed Guermazi

Technical Director / Project Manager at I-way

The user interface is easy to use, and the product performs well, but the dashboard and the monitoring features are limited

We use the product to design workflows. We model and install them on the server. We use the Community edition The modeling features are easy. The performance of the tool is good. The user interface is easy to use. I have used the product for complex processes and sub-processes successfully. The…

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reviewer4848291

Global Head of Digital, Process Automation at a computer software company with 51-200 employees

Pega is a low-code platform that enables organizations to build, automate, and optimize business processes and customer experiences through AI-powered decisioning and workflow automation.

Here are the key areas where Pega Platform could be improved: 1. User Interface (UI) & User Experience (UX) Customization Limitations: The UI layer is tightly coupled with the platform, limiting flexibility for custom front-end development. Constellation Architecture: While it improves consistency, it restricts advanced UI customizations compared to older section-based designs. Learning Curve: Non-technical users find the UI unintuitive despite the low-code promise. 2. Integration & Extensibility Limited Out-of-the-Box Integrations: Users report challenges integrating with non-relational databases and legacy systems. Robotics Integration: Pega RPA (formerly OpenSpan) is not seamlessly integrated with BPM, creating silos in automation. 3. AI & Decisioning AI Capabilities Need Maturity: Users expect more advanced, native AI features without relying on external tools. CDH & Decision Hub: While powerful, these components require deep expertise to configure effectively. 4. Cost & Licensing High Licensing Costs: Pega is often seen as expensive, especially for small and mid-sized enterprises. Lack of Flexible Pricing Models: Calls for subscription-based or usage-based pricing to improve accessibility. 5. Performance & Scalability Scalability Concerns: Some users report performance degradation with large user bases or complex workflows. Upgrade Complexity: Platform upgrades can be time-consuming and disruptive if not planned well. 6. Documentation & Community Support Insufficient Learning Resources: Especially for advanced features, documentation is limited and community support is not as strong as competitors. Talent Availability: Finding skilled Pega professionals remains a challenge in many regions. 7. Low-Code/No-Code Experience Not Fully No-Code: Despite branding, some tasks still require technical intervention, and the drag-and-drop interface can be restrictive 2. Conflict Management: Simultaneous development by multiple users can lead to rule conflicts.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"This product is very easy-to-use and user-friendly."

"The most valuable features of Bonita are the connectors, detailed documentation, and web applications. The documentation was useful because it is how I learned how to use it."

"Bonita is user-friendly."

"The user interface is easy to use."

"It is a great product that is powerful in developing applications."

"The solution is easy to use."

"Bonita is simple and lightweight and is flexible to integrate with third-party systems. The UI is now flexible, whereas it was previously rigid. Any technology can be used as a frontend, including ReactJS, Angular, and others."

"The solution is stable. Even the older versions are stable."

More Bonita pros

"The solution is able to support the size and scale required."

"The most notable feature is the dynamic workflow changes, allowing adjustments without completing the entire cycle. Transitioning from test to build to production was seamless and on the fly, which is something truly remarkable about Pega. Additionally, the workflow creation doesn't require users with extensive technical skills, thanks to its low-code platform, making it accessible and efficient."

"The most valuable feature is the situational layer cake."

"The most valuable features are case management and integration services."

"Pricing is a little on the high side."

"Case Management, as well as Workflow Automation, are Pega's most powerful capabilities."

"The solution's most valuable feature is its quick setup. Nowhere else you can create a good-looking application this quick. It's a fairly robust system."

"The latest releases of PegaRULES are scalable, advanced, and can be easily integrated into your environment."

More Pega Platform pros

Cons

"There is a need for more components in the library and additional customization options for these components."

"There is a considerable learning curve."

"The dashboard has limited features."

"The community edition has limited module functionality. If they could release some of the functionality that's available in the enterprise edition that would be helpful to those learning to use the solution."

"Automation in vacation of a human resources replacement would be a good improvement in the product."

"Bonita must add a rule engine. We are a 360-degree partner of Bonita. We can integrate with any kind of rule engine. We have a dashboard related to engine performance, but getting a configurable dashboard for the Buildium or transactional data will add value."

"Installation could be made easier."

"I should be able to park the tasks that are within a process in a kind of container, and dynamically, a super admin should be able to connect these processes. This kind of feature might be helpful."

More Bonita cons

"Pega BPM could improve the UI, it is poorly designed to have a good UX experience."

"The UI part needs improvement."

"In the Middle East and Africa region, Pega was not very strong from the user experience standpoint."

"There is room for improvement in the user interface area."

"The biggest thing I have seen is when going from one version to another and upgrading to the latest version, it takes a pretty long time for an organization to go through an upgrade process. I think that's an area where they can make it a little smoother."

"I think there is room for improvement in the low code/ no code environment that they're promoting now. That needs to be aligned a little bit more. I still feel that it is not that friendly for a person who has no experience with Pega to just go in and try to create something."

"The workflow automation can be slow, so there is room for improvement there."

"The way the IDE works with the chatbox and the taxonomy imports could be a little smoother."

More Pega Platform cons

Pricing and Cost Advice

"The price of the solution is reasonable."

"You pay an annual fee and can have an unlimited number of processes and users."

"The Community Edition comes free of charge."

"Licensing cost for the Enterprise edition comes out to be around 40,000 a year. There is also a Community edition, which is free. Some customers can go for the Community edition, but some of them require the Enterprise edition. Big companies go for the Enterprise edition, which comes with a lot of additional features such as a mobile app."

"I am using the free version of Bonita."

"Price to service ratio with Bonita BPM is good."

"The product's pricing is acceptable. Pricing is yearly."

"The product is not cheaper, not costlier; it is reasonable. Bonita’s license is very flexible, with options to meet the needs of different customers and clients. Previously, it was less flexible, but now, many different licensing options are available."

More Bonita pricing and cost advice

"They have both on-premise and cloud licensing. If you are a small to medium company, go for the cloud option because that eliminates a lot of the setting up of your DevTest and performance environments, multiple environments, because you can buy that from Pega with the cloud option. So your setup time really goes down. If you're a large company, then you're better off putting it within your company. You have other skill resources within your company to create environments."

"Pega is expensive."

"Pega BPM is expensive because it's a leading product, but it also delivers a good return on investment (ROI)."

"I would rate the product's pricing a six out of ten."

"PegaRULES is a good product, but its pricing is a bit on the premium side, especially for professionals."

"It's a user-based license where, as you scale the numbers of users, the price increases."

"In terms of the price, if I were to compare Pega to other tools, it would be more expensive, but it would also provide you with the same features."

"Users have to pay a yearly license cost for Pega BPM, which is expensive."

More Pega Platform pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

16%

Financial Services Firm

12%

Manufacturing Company

Educational Organization

Financial Services Firm

25%

Computer Software Company

11%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	4
Large Enterprise	11

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	15
Large Enterprise	68

Questions from the Community

How does Bonita compare with Camunda Platform?

One of the things we like best about Bonita is that you can create without coding - it is a low-code platform. With Bonita, you can build the entire mechanism using the GUI, it’s that simple. You c...

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What do you like most about Bonita?

The user interface is easy to use.

See all answers

What is your experience regarding pricing and costs for Bonita?

The Enterprise edition is very expensive.

See all answers

Is Pega BPM easy to work with and can beginners utilize this software?

You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...

See all answers

Have you encountered any issues while using Pega BPM and were you assisted by the company?

My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...

See all answers

When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?

Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...

See all answers

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Compared 5% of the time

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Product Reports

Buyer's Guide

Bonita

October 2025

Download Bonita product report

Buyer's Guide

Pega Platform

October 2025

Download Pega Platform product report

Also Known As

Bonita BPM

Pega BPM, Pegasystems, SmartBPM, PegaRULES

Overview

Bonitasoft helps innovative companies worldwide deliver better digital user experiences for customers and employees. The extensible and open Bonita application platform unleashes the full potential of multidisciplinary development teams to create Living Apps: applications that allow continuous and incremental improvement, connecting tailored user interfaces with reliable back-office operations.

Bonitasoft

Pega Platform provides flexible business process management with a focus on rapid application development and automation through a low-code approach, enhancing efficiency across sectors.

Pega Platform is renowned for its ability to streamline operations with robust automation features, including robotic process automation and decision-making capabilities. Its intuitive interface and workflow management contribute to a reputation for enhancing business processes. Although users face challenges with integration limitations and high licensing costs, they benefit from rapid deployment and efficient process adaptations. The unified architecture reduces complexity, while case management and integration services support digital transformations in sectors such as banking, insurance, and healthcare.

What are the key features of Pega Platform?

Low-Code Development: Facilitates rapid application development with minimal coding.
Case Management: Efficiently manages complex workflows and cases.
Integration Services: Offers seamless connectivity with diverse systems.
Robotic Process Automation: Automates repetitive tasks for increased productivity.
Decision-Making Capabilities: Enhances process accuracy with advanced decision tools.
Intuitive Interface: Simplifies user interaction and workflow management.

What benefits and ROI should users expect?

Enhanced Efficiency: Streamlines operations, reducing time and resource usage.
Quick Deployment: Facilitates rapid implementation and adaptability.
Improved Customer Experience: Integrates seamlessly with customer service solutions.
Increased Flexibility: Adapts to changing business requirements effectively.

In industries like insurance, banking, healthcare, and government, Pega Platform is implemented to automate diverse workflows, supporting initiatives from claims processing to customer onboarding. Enterprises use Pega for case management and digital transformations, valuing its out-of-the-box integrations and real-time reporting capabilities to boost operational automation and enhance customer experiences.

Pega

Sample Customers

With more than 1000 customers in 75 countries, and its ecosystem of more than 120,000 members, Bonitasoft is the largest provider of open-source Business Process Management, Low-code and Digital Transformation software worldwide.

The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement

Buyer's Guide

Bonita vs. Pega Platform

September 2025

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