Bonita vs Pega Platform comparison

Bonitasoft and Pega are both solutions in the Business Process Management (BPM) category. Bonitasoft is ranked #20 with an average rating of 7.5, while Pega is ranked #6 with an average rating of 8.2. Bonitasoft holds a 3.0% mindshare in BPM, compared to Pega’s 5.2% mindshare. Additionally, 96% of Bonitasoft users are willing to recommend the solution, compared to 91% of Pega users who would recommend it.

Bonita

Read 27 Bonita reviews

3,091 Views
2,504 Comparison Views

96% willing to recommend

Pega Platform

Read 83 Pega Platform reviews

9,078 Views
3,994 Comparison Views

91% willing to recommend

Bonita

Pega Platform

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Jul 27, 2025

Pega Platform and Bonita compete in the business process management category. Pega seems to have the upper hand due to its enterprise-level no-code capabilities and robust feature set.

Features: Pega Platform stands out with its case management, integration services, and cloud capabilities, promoting rapid development. Bonita shines with its form-building features and user-friendly modeling tools, offering a low-code environment for varied needs.

Room for Improvement: Pega can improve its cloud footprint, integration capabilities, and AI functionalities. Bonita could enhance usability for integration and mobile application capabilities, and expand documentation for user guidance.

Ease of Deployment and Customer Service: Pega provides versatile deployment options but faces challenges in technical support responsiveness. Bonita offers solid support primarily on-premises, though users seek more intuitive deployment options and better documentation.

Pricing and ROI: Pega's pricing, although considered expensive, offers potential high ROI due to its features. Bonita's community edition is free, and its enterprise offering is reasonably priced, providing ROI through process efficiency.

To learn more, read our detailed Bonita vs. Pega Platform Report (Updated: September 2025).

Buyer's Guide

Bonita vs. Pega Platform

September 2025

Download the complete report

Helped 871,408 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Bonita

Ranking in Business Process Management (BPM)

20th

Ranking in Process Automation

16th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Business Process Design (11th)

Pega Platform

Ranking in Business Process Management (BPM)

6th

Ranking in Process Automation

4th

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Business Rules Management (1st), Rapid Application Development Software (9th), Low-Code Development Platforms (7th)

Mindshare comparison

As of October 2025, in the Business Process Management (BPM) category, the mindshare of Bonita is 3.0%, down from 3.3% compared to the previous year. The mindshare of Pega Platform is 5.2%, down from 5.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM) Market Share Distribution
Product	Market Share (%)
Pega Platform	5.2%
Bonita	3.0%
Other	91.8%

Business Process Management (BPM)

Featured Reviews

Mohamed Guermazi

Technical Director / Project Manager at I-way

The user interface is easy to use, and the product performs well, but the dashboard and the monitoring features are limited

We use the product to design workflows. We model and install them on the server. We use the Community edition The modeling features are easy. The performance of the tool is good. The user interface is easy to use. I have used the product for complex processes and sub-processes successfully. The…

Read full review

reviewer4848291

Global Head of Digital, Process Automation at a computer software company with 51-200 employees

Pega is a low-code platform that enables organizations to build, automate, and optimize business processes and customer experiences through AI-powered decisioning and workflow automation.

Here are the key areas where Pega Platform could be improved: 1. User Interface (UI) & User Experience (UX) Customization Limitations: The UI layer is tightly coupled with the platform, limiting flexibility for custom front-end development. Constellation Architecture: While it improves consistency, it restricts advanced UI customizations compared to older section-based designs. Learning Curve: Non-technical users find the UI unintuitive despite the low-code promise. 2. Integration & Extensibility Limited Out-of-the-Box Integrations: Users report challenges integrating with non-relational databases and legacy systems. Robotics Integration: Pega RPA (formerly OpenSpan) is not seamlessly integrated with BPM, creating silos in automation. 3. AI & Decisioning AI Capabilities Need Maturity: Users expect more advanced, native AI features without relying on external tools. CDH & Decision Hub: While powerful, these components require deep expertise to configure effectively. 4. Cost & Licensing High Licensing Costs: Pega is often seen as expensive, especially for small and mid-sized enterprises. Lack of Flexible Pricing Models: Calls for subscription-based or usage-based pricing to improve accessibility. 5. Performance & Scalability Scalability Concerns: Some users report performance degradation with large user bases or complex workflows. Upgrade Complexity: Platform upgrades can be time-consuming and disruptive if not planned well. 6. Documentation & Community Support Insufficient Learning Resources: Especially for advanced features, documentation is limited and community support is not as strong as competitors. Talent Availability: Finding skilled Pega professionals remains a challenge in many regions. 7. Low-Code/No-Code Experience Not Fully No-Code: Despite branding, some tasks still require technical intervention, and the drag-and-drop interface can be restrictive 2. Conflict Management: Simultaneous development by multiple users can lead to rule conflicts.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Compared to other products on the market, Bonita presents a pretty acceptable level of robustness."

"One of the most valuable features is you can create without coding, it is a low code platform."

"Process automation with Bonita BPM is really easy."

"The solution is stable. Even the older versions are stable."

"I really enjoy using the workflow management."

"We use the tool to validate and give access to the users. It is for access management."

"Its user-friendliness, along with the availability of comprehensive and clear documentation on the website is the most valuable."

"This product is very easy-to-use and user-friendly."

More Bonita pros

"The solution has very helpful technical support."

"When our clients automate the KYC and onboarding processes, they can reduce their manual force and then deploy them in much better tasks rather than the mundane activities of selecting forms and gathering information."

"In certain circumstances, it can be fairly straightforward to execute and deploy new modifications."

"It cuts down the time taken for coding. Earlier it used take for us four hours to do a particular code. Now this can be done in less than 30 minutes. That's the kind of productivity gains you can get."

"While there may be stability issues, they are minimal."

"The visualization of the business process and the collaboration aspects of the solution are its most valuable features."

"The stability has been good. We haven't had any issues."

"The most valuable aspect of the solution is the various workflows."

More Pega Platform pros

Cons

"There could be an improvement in IoT connectivity."

"I have run into a lot of problems because there is not enough documentation."

"I should be able to park the tasks that are within a process in a kind of container, and dynamically, a super admin should be able to connect these processes. This kind of feature might be helpful."

"The community edition has limited module functionality. If they could release some of the functionality that's available in the enterprise edition that would be helpful to those learning to use the solution."

"There is a considerable learning curve."

"There is a need for more components in the library and additional customization options for these components."

"Automation in vacation of a human resources replacement would be a good improvement in the product."

"It is missing some important features that other products have."

More Bonita cons

"There is room for potential improvement in the performance of PegaRULES, as well as the need to address any existing security concerns. It should be noted that working with an older version of Pega, rather than the latest 8.x versions, may limit certain capabilities and leave room for vulnerabilities that could benefit from increased attention. Furthermore, the user interface (UI) could be a candidate for enhancements. It is worth mentioning that newer versions of Pega may have introduced improvements in these areas."

"The UI needs improvement."

"There have been some performance scalability issues. Suppose you want to add more users. You go from, say, 800 users to 1,500 users, and sometimes that creates issues for which there is no clear explanation. To fix it you have to escalate it with customer service and sometimes the response is not up to the mark in resolving those issues."

"I believe that Pega's strategy when it comes to the UX part is not that great currently as compared to the other emerging BPM tools in the market."

"Pega currently is trying to add chatbots to their systems, and it's still quite immature. This part definitely needs to be improved."

"Customers expect more out-of-the-box solutions."

"The local development approach is good in Pega, however, cost-wise, it's getting expensive. That needs to be addressed."

"I would like to see Pega BPM improve the user experience."

More Pega Platform cons

Pricing and Cost Advice

"Licensing cost for the Enterprise edition comes out to be around 40,000 a year. There is also a Community edition, which is free. Some customers can go for the Community edition, but some of them require the Enterprise edition. Big companies go for the Enterprise edition, which comes with a lot of additional features such as a mobile app."

"The Enterprise edition is very expensive."

"have installed the image of Bonita BPM on Amazon AWS and there is just one option to use and pay for."

"Price to service ratio with Bonita BPM is good."

"The Community Edition comes free of charge."

"You pay an annual fee and can have an unlimited number of processes and users."

"The price is fair for what we are using the solution for."

"We are using the Community Version, which can be used free of charge."

More Bonita pricing and cost advice

"In terms of the pricing for Pega BPM, other solutions may be cheaper, but it doesn't matter if Pega BPM has a higher price tag because what's important is that it's the best solution, and that is what people look for. If I would rate the pricing for the solution, I'd give it three out of five. You have to pay extra for additional features in Pega BPM."

"The price of this solution, including installation and configuration, is comparable to competing vendors."

"They need to come up with licensing options. Right now they do have a cloud-based option, but the cloud prices I've seen are much more expensive compared to competing products."

"The licensing is on a yearly basis. Because of our special relationship, all the training certifications are free of cost. All our employees can do Pega certifications at zero cost. It is all on Pega."

"It's a user-based license where, as you scale the numbers of users, the price increases."

"The licensing fees are based on the number of users."

"There are multiple Pega licensing models, including outcome- and revenue-based licensing models"

"The costing model for Pega BPM is different. One is a license that you can pay yearly. Another licensing model for Pega BPM is based on the number of cases you create in production in a year. Costing based on use cases is also available for Pega BPM. I don't have information on its exact pricing or costs, though."

More Pega Platform pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Business Process Management (BPM) solutions are best for your needs.

See recommendations

871,408 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

16%

Financial Services Firm

12%

Manufacturing Company

Government

Financial Services Firm

25%

Computer Software Company

11%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	4
Large Enterprise	11

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	15
Large Enterprise	68

Questions from the Community

How does Bonita compare with Camunda Platform?

One of the things we like best about Bonita is that you can create without coding - it is a low-code platform. With Bonita, you can build the entire mechanism using the GUI, it’s that simple. You c...

See all answers

What do you like most about Bonita?

The user interface is easy to use.

See all answers

What is your experience regarding pricing and costs for Bonita?

The Enterprise edition is very expensive.

See all answers

Is Pega BPM easy to work with and can beginners utilize this software?

You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...

See all answers

Have you encountered any issues while using Pega BPM and were you assisted by the company?

My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...

See all answers

When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?

Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...

See all answers

Comparisons

Camunda vs Bonita

Compared 44% of the time

Bizagi vs Bonita

Compared 14% of the time

Flowable vs Bonita

Compared 8% of the time

IBM BPM vs Bonita

Compared 5% of the time

erwin Evolve vs Bonita

Compared 3% of the time

More Bonita Competitors

ServiceNow vs Pega Platform

Compared 15% of the time

Camunda vs Pega Platform

Compared 12% of the time

Appian vs Pega Platform

Compared 8% of the time

Microsoft Power Apps vs Pega Platform

Compared 5% of the time

GitHub CoPilot vs Pega Platform

Compared 4% of the time

More Pega Platform Competitors

Product Reports

Buyer's Guide

Bonita

October 2025

Download Bonita product report

Buyer's Guide

Pega Platform

October 2025

Download Pega Platform product report

Also Known As

Bonita BPM

Pega BPM, Pegasystems, SmartBPM, PegaRULES

Overview

Bonitasoft helps innovative companies worldwide deliver better digital user experiences for customers and employees. The extensible and open Bonita application platform unleashes the full potential of multidisciplinary development teams to create Living Apps: applications that allow continuous and incremental improvement, connecting tailored user interfaces with reliable back-office operations.

Bonitasoft

Pega Platform provides flexible business process management with a focus on rapid application development and automation through a low-code approach, enhancing efficiency across sectors.

Pega Platform is renowned for its ability to streamline operations with robust automation features, including robotic process automation and decision-making capabilities. Its intuitive interface and workflow management contribute to a reputation for enhancing business processes. Although users face challenges with integration limitations and high licensing costs, they benefit from rapid deployment and efficient process adaptations. The unified architecture reduces complexity, while case management and integration services support digital transformations in sectors such as banking, insurance, and healthcare.

What are the key features of Pega Platform?

Low-Code Development: Facilitates rapid application development with minimal coding.
Case Management: Efficiently manages complex workflows and cases.
Integration Services: Offers seamless connectivity with diverse systems.
Robotic Process Automation: Automates repetitive tasks for increased productivity.
Decision-Making Capabilities: Enhances process accuracy with advanced decision tools.
Intuitive Interface: Simplifies user interaction and workflow management.

What benefits and ROI should users expect?

Enhanced Efficiency: Streamlines operations, reducing time and resource usage.
Quick Deployment: Facilitates rapid implementation and adaptability.
Improved Customer Experience: Integrates seamlessly with customer service solutions.
Increased Flexibility: Adapts to changing business requirements effectively.

In industries like insurance, banking, healthcare, and government, Pega Platform is implemented to automate diverse workflows, supporting initiatives from claims processing to customer onboarding. Enterprises use Pega for case management and digital transformations, valuing its out-of-the-box integrations and real-time reporting capabilities to boost operational automation and enhance customer experiences.

Pega

Sample Customers

With more than 1000 customers in 75 countries, and its ecosystem of more than 120,000 members, Bonitasoft is the largest provider of open-source Business Process Management, Low-code and Digital Transformation software worldwide.

The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement

Buyer's Guide

Bonita vs. Pega Platform

September 2025

Free Report: Bonita vs. Pega Platform

Find out what your peers are saying about Bonita vs. Pega Platform and other solutions. Updated: September 2025.

DOWNLOAD NOW

871,408 professionals have used our research since 2012.

See our Bonita vs. Pega Platform report.

See our list of best Business Process Management (BPM) vendors and best Process Automation vendors.

We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.