Bonita vs Pega Platform comparison

Bonitasoft and Pega are both solutions in the Business Process Management (BPM) category. Bonitasoft is ranked #17 with an average rating of 8.3, while Pega is ranked #6 with an average rating of 8.2. Bonitasoft holds a 3.1% mindshare in BPM, compared to Pega’s 5.2% mindshare. Additionally, 96% of Bonitasoft users are willing to recommend the solution, compared to 91% of Pega users who would recommend it.

Bonita

Read 27 Bonita reviews

3,198 Views
2,622 Comparison Views

96% willing to recommend

Pega Platform

Read 83 Pega Platform reviews

9,572 Views
4,307 Comparison Views

91% willing to recommend

Bonita

Pega Platform

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 27, 2025

Pega Platform and Bonita compete in the business process management category. Pega seems to have the upper hand due to its enterprise-level no-code capabilities and robust feature set.

Features: Pega Platform stands out with its case management, integration services, and cloud capabilities, promoting rapid development. Bonita shines with its form-building features and user-friendly modeling tools, offering a low-code environment for varied needs.

Room for Improvement: Pega can improve its cloud footprint, integration capabilities, and AI functionalities. Bonita could enhance usability for integration and mobile application capabilities, and expand documentation for user guidance.

Ease of Deployment and Customer Service: Pega provides versatile deployment options but faces challenges in technical support responsiveness. Bonita offers solid support primarily on-premises, though users seek more intuitive deployment options and better documentation.

Pricing and ROI: Pega's pricing, although considered expensive, offers potential high ROI due to its features. Bonita's community edition is free, and its enterprise offering is reasonably priced, providing ROI through process efficiency.

To learn more, read our detailed Bonita vs. Pega Platform Report (Updated: September 2025).

Buyer's Guide

Bonita vs. Pega Platform

September 2025

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Helped 867,445 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Bonita

Ranking in Business Process Management (BPM)

17th

Ranking in Process Automation

15th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Business Process Design (11th)

Pega Platform

Ranking in Business Process Management (BPM)

6th

Ranking in Process Automation

4th

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Business Rules Management (1st), Rapid Application Development Software (9th), Low-Code Development Platforms (7th)

Mindshare comparison

As of September 2025, in the Business Process Management (BPM) category, the mindshare of Bonita is 3.1%, down from 3.2% compared to the previous year. The mindshare of Pega Platform is 5.2%, down from 6.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM) Market Share Distribution
Product	Market Share (%)
Pega Platform	5.2%
Bonita	3.1%
Other	91.7%

Business Process Management (BPM)

Featured Reviews

Paparao Nadipineni

Architect at Evoke

A simple and lightweight college course automation system with third-party integrations

The initial setup is straightforward and can be completed with the environment within an hour. First, take the latest from the git repository and check the git code to the monitor studio and a bar file, a deployable Bonita archive file. Then, take that process to the Bonita server, running at runtime on another server. Finally, deploy and enable it by selecting the proper organization.

Read full review

reviewer4848291

Global Head of Digital, Process Automation at a computer software company with 51-200 employees

Pega is a low-code platform that enables organizations to build, automate, and optimize business processes and customer experiences through AI-powered decisioning and workflow automation.

Here are the key areas where Pega Platform could be improved: 1. User Interface (UI) & User Experience (UX) Customization Limitations: The UI layer is tightly coupled with the platform, limiting flexibility for custom front-end development. Constellation Architecture: While it improves consistency, it restricts advanced UI customizations compared to older section-based designs. Learning Curve: Non-technical users find the UI unintuitive despite the low-code promise. 2. Integration & Extensibility Limited Out-of-the-Box Integrations: Users report challenges integrating with non-relational databases and legacy systems. Robotics Integration: Pega RPA (formerly OpenSpan) is not seamlessly integrated with BPM, creating silos in automation. 3. AI & Decisioning AI Capabilities Need Maturity: Users expect more advanced, native AI features without relying on external tools. CDH & Decision Hub: While powerful, these components require deep expertise to configure effectively. 4. Cost & Licensing High Licensing Costs: Pega is often seen as expensive, especially for small and mid-sized enterprises. Lack of Flexible Pricing Models: Calls for subscription-based or usage-based pricing to improve accessibility. 5. Performance & Scalability Scalability Concerns: Some users report performance degradation with large user bases or complex workflows. Upgrade Complexity: Platform upgrades can be time-consuming and disruptive if not planned well. 6. Documentation & Community Support Insufficient Learning Resources: Especially for advanced features, documentation is limited and community support is not as strong as competitors. Talent Availability: Finding skilled Pega professionals remains a challenge in many regions. 7. Low-Code/No-Code Experience Not Fully No-Code: Despite branding, some tasks still require technical intervention, and the drag-and-drop interface can be restrictive 2. Conflict Management: Simultaneous development by multiple users can lead to rule conflicts.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We use the tool to validate and give access to the users. It is for access management."

"Bonita is user-friendly."

"This product is very easy-to-use and user-friendly."

"Development of forms and flows."

"It is a great product that is powerful in developing applications."

"The most valuable features of Bonita are the connectors, detailed documentation, and web applications. The documentation was useful because it is how I learned how to use it."

"The user interface is better than all of the open-source BPMs that I have tried."

"Flexible and drag-and-drop type of UI is very valuable. The integrations are also very good. You can build workflows very quickly, which is my favorite activity. By using the GUI, you can build the entire mechanism, notifications, and all this kind of stuff."

More Bonita pros

"Overall, the ability to integrate with multiple applications and effective case management is the most valuable."

"There are a lot of frameworks in the product. I use Pega PRPC the most."

"It is a stable solution...It is a scalable solution."

"Pega BPM has a full suite for any enterprise. It is a process orchestration platform. It has detailed features for case management and workflows."

"The interface is quite simple and easy to use, even for beginners."

"This is a customizable product."

"The solution's most valuable feature is its quick setup. Nowhere else you can create a good-looking application this quick. It's a fairly robust system."

"One of the key advantages of PegaRULES is its out-of-the-box capabilities, which eliminate the need to build certain functionalities from scratch. For instance, features like "get next" in process flows allow for the seamless continuation of a flow without the requirement of additional activity creation. This serves as an illustration of how existing components can be leveraged rather than starting from scratch. It provides a solid foundation, to begin with, and allows for enhancements at a higher level, making it a beneficial starting point."

More Pega Platform pros

Cons

"It would be nice to have a wizard to help walk through the development process and create a backbone."

"Automation in vacation of a human resources replacement would be a good improvement in the product."

"It is missing some important features that other products have."

"There could be an improvement in IoT connectivity."

"The interface is advanced and quite good, but it could improve."

"There is a need for more components in the library and additional customization options for these components."

"I should be able to park the tasks that are within a process in a kind of container, and dynamically, a super admin should be able to connect these processes. This kind of feature might be helpful."

"I would like to improve the product's load balancing."

More Bonita cons

"There are some UX shortcomings within the solution. However, it's my understanding that they have addressed them and in the next three months they will come out with a new updated version. They will be moving away from HTML5."

"We need more light retail BPM tools within the Pega system. However, Pega is mostly for big companies."

"Implementation is a challenge due to the handling of the code"

"It is not fully compatible with all versions of Internet Explorer, so sometimes, it does not work."

"There is room for potential improvement in the performance of PegaRULES, as well as the need to address any existing security concerns. It should be noted that working with an older version of Pega, rather than the latest 8.x versions, may limit certain capabilities and leave room for vulnerabilities that could benefit from increased attention. Furthermore, the user interface (UI) could be a candidate for enhancements. It is worth mentioning that newer versions of Pega may have introduced improvements in these areas."

"Pega's technical support could be better."

"Pega currently is trying to add chatbots to their systems, and it's still quite immature. This part definitely needs to be improved."

"First-time customers will find its licensing tricky. The technical support team for this solution could be faster in resolving tickets."

More Pega Platform cons

Pricing and Cost Advice

"You pay an annual fee and can have an unlimited number of processes and users."

"Licensing cost for the Enterprise edition comes out to be around 40,000 a year. There is also a Community edition, which is free. Some customers can go for the Community edition, but some of them require the Enterprise edition. Big companies go for the Enterprise edition, which comes with a lot of additional features such as a mobile app."

"We are using the Community Version, which can be used free of charge."

"have installed the image of Bonita BPM on Amazon AWS and there is just one option to use and pay for."

"The price of the solution is reasonable."

"The product is not cheaper, not costlier; it is reasonable. Bonita’s license is very flexible, with options to meet the needs of different customers and clients. Previously, it was less flexible, but now, many different licensing options are available."

"The price is fair for what we are using the solution for."

"I believe this is a very good financial choice."

More Bonita pricing and cost advice

"PegaRULES is a good product, but its pricing is a bit on the premium side, especially for professionals."

"The licensing is on a yearly basis. Because of our special relationship, all the training certifications are free of cost. All our employees can do Pega certifications at zero cost. It is all on Pega."

"The price of this solution, including installation and configuration, is comparable to competing vendors."

"The solution could be less expensive according to my customers. However, I think the price of the solution is fair."

"The price of Pega BPM falls on the higher side of the spectrum if I were to compare it with other solutions in the market."

"They need to come up with licensing options. Right now they do have a cloud-based option, but the cloud prices I've seen are much more expensive compared to competing products."

"The product pricing is considered reasonable compared to other solutions in the market."

"We do not have to purchase any licenses for the product."

More Pega Platform pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

15%

Financial Services Firm

12%

Educational Organization

Manufacturing Company

Financial Services Firm

25%

Computer Software Company

11%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	4
Large Enterprise	11

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	15
Large Enterprise	68

Questions from the Community

How does Bonita compare with Camunda Platform?

One of the things we like best about Bonita is that you can create without coding - it is a low-code platform. With Bonita, you can build the entire mechanism using the GUI, it’s that simple. You c...

See all answers

What do you like most about Bonita?

The user interface is easy to use.

See all answers

What is your experience regarding pricing and costs for Bonita?

The Enterprise edition is very expensive.

See all answers

Is Pega BPM easy to work with and can beginners utilize this software?

You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...

See all answers

Have you encountered any issues while using Pega BPM and were you assisted by the company?

My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...

See all answers

When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?

Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...

See all answers

Comparisons

Camunda vs Bonita

Compared 47% of the time

Bizagi vs Bonita

Compared 14% of the time

Flowable vs Bonita

Compared 8% of the time

IBM BPM vs Bonita

Compared 5% of the time

SAP Signavio Process Manager vs Bonita

Compared 2% of the time

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ServiceNow vs Pega Platform

Compared 16% of the time

Camunda vs Pega Platform

Compared 13% of the time

Appian vs Pega Platform

Compared 8% of the time

Microsoft Power Apps vs Pega Platform

Compared 5% of the time

IBM BPM vs Pega Platform

Compared 4% of the time

More Pega Platform Competitors

Product Reports

Buyer's Guide

Bonita

September 2025

Download Bonita product report

Buyer's Guide

Pega Platform

August 2025

Download Pega Platform product report

Also Known As

Bonita BPM

Pega BPM, Pegasystems, SmartBPM, PegaRULES

Overview

Bonitasoft helps innovative companies worldwide deliver better digital user experiences for customers and employees. The extensible and open Bonita application platform unleashes the full potential of multidisciplinary development teams to create Living Apps: applications that allow continuous and incremental improvement, connecting tailored user interfaces with reliable back-office operations.

Bonitasoft

Pega Platform facilitates business process management, case management, and workflow automation for industries like banking, insurance, and healthcare. It supports digital transformation and customer service enhancements with its low-code capabilities and seamless integrations.

Pega Platform enables users to create efficient systems for case management, financial operations, and digital transformations. It provides tools for client onboarding, quoting, claims processing, customer experience improvements, and content management. Pega's low-code approach allows for the automation of complex processes, making it suitable for enterprises looking for adaptability and rapid deployment. While it offers strong real-time analytics and decision automation, users acknowledge challenges in user interface, integration, and performance aspects. High costs and a learning curve need attention, and enhancements in AI features and cloud services are desired.

What are the key features of Pega Platform?

Easy Implementation: Quick setup for fast project kick-off.
Seamless Process Adaptation: Adapts processes efficiently as business needs evolve.
Fast Prototyping: Enables rapid model creation and testing.
Unified Architecture: Streamlines operations across the platform.
Low-Code Environment: Facilitates swift application development.
Scalability: Supports growth and high-demand scenarios.
Real-Time Analytics: Provides immediate insights into operations.
Decision Automation: Automates standard decision-making processes.
Reusable Components: Encourages efficiency in development through component reuse.

What benefits do organizations find with Pega Platform?

Rapid Deployment: Quick launch of new processes saves time and resources.
Cost Efficiency: Reduces costs through automation and streamlined workflows.
Customer-Centric Solutions: Enhances customer experiences through integrated systems.
Improved Productivity: Automation frees up employee resources for other tasks.
Reliable Performance: Consistent platform performance ensures business continuity.

In banking, Pega Platform automates loan processing, accelerates customer onboarding, and manages compliance. Insurance companies benefit from streamlined claims processing and policy management. Healthcare sectors use the platform for patient engagement and care coordination, enabling organizations to adapt quickly to changing industry requirements.

Pega

Sample Customers

With more than 1000 customers in 75 countries, and its ecosystem of more than 120,000 members, Bonitasoft is the largest provider of open-source Business Process Management, Low-code and Digital Transformation software worldwide.

The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement

Buyer's Guide

Bonita vs. Pega Platform

September 2025

Free Report: Bonita vs. Pega Platform

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