Bonita vs Pega BPM comparison

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7,607 views|5,160 comparisons
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18,294 views|14,183 comparisons
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Bonita and Pega BPM based on real PeerSpot user reviews.

Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Bonita vs. Pega BPM Report (Updated: November 2022).
655,774 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Bonita is user-friendly.""Flexible and drag-and-drop type of UI is very valuable. The integrations are also very good. You can build workflows very quickly, which is my favorite activity. By using the GUI, you can build the entire mechanism, notifications, and all this kind of stuff.""The most valuable features of Bonita are the connectors, detailed documentation, and web applications. The documentation was useful because it is how I learned how to use it.""One of the most valuable features is you can create without coding, it is a low code platform.""I find process management and user interface designing the most valuable features."

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"Case Management, as well as Workflow Automation, are Pega's most powerful capabilities.""Pricing is a little on the high side.""The most important features of Pega BPM are case management and claims management, and soon they'll also be offering claims processing. I also love Pega BPM in terms of performance. It's also one of the very few user-friendly solutions in the market. It may take some time to learn Pega BPM, but once you get a proper handle on it, tracking and managing processes become very easy anytime, anywhere. Pega BPM also has very good documentation you can use to learn the solution. Pega has a community portal that has complete information and explanations, and if you're facing a challenge, you can post your challenge on the community portal and get a resolution at the same time.""The best part of Pega, for me, is that they let you reuse a lot of the aspects in the product.""The workflows are the most valuable features, particularly for us, because we were attempting to automate processes by utilizing workflows to provide a hands-off comparison between the bot and the human.""Pega BPM's most valuable feature is the use of CDX to solve problems.""It is quite configurable, which is the most exciting feature. We can easily configure it as per our needs.""The robotic process automation has increased the confidence of business users."

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Cons
"Bonita can improve by offering more flexibility. The developer does not receive the code of the application to modify it. Most of the other solutions I have used allow the developers to change or improve the code that is generated.""Installation could be made easier.""The interface is advanced and quite good, but it could improve.""I should be able to park the tasks that are within a process in a kind of container, and dynamically, a super admin should be able to connect these processes. This kind of feature might be helpful.""There could be an improvement in IoT connectivity."

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"UI needs improvement.""Pega BPM could be improved by including token-based authentication and extending its integration options.""The previous versions had good training documents but the updated versions need to improve the documentation.""The initial setup takes time.""Pega is claiming they're into low code but as per Gartner Magic Quadrant, Pega is not there now.""They need to support the solution better, at this time the company does not have enough support.""Its implementation in the public sector was a bit complex.""I would like to see Pega BPM improve the user experience."

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Pricing and Cost Advice
  • "Licensing cost for the Enterprise edition comes out to be around 40,000 a year. There is also a Community edition, which is free. Some customers can go for the Community edition, but some of them require the Enterprise edition. Big companies go for the Enterprise edition, which comes with a lot of additional features such as a mobile app."
  • "The price of the solution is reasonable."
  • "The price is fair for what we are using the solution for."
  • "I am using the free version of Bonita."
  • More Bonita Pricing and Cost Advice →

  • "It is cost-effective for medium enterprises. It is cheaper than ServiceNow."
  • "The solution could be less expensive according to my customers. However, I think the price of the solution is fair."
  • "We mostly have a yearly license."
  • "The price is a bit expensive."
  • "Pricing is good."
  • "The licensing model for Pega BPM needs to be improved."
  • "The licensing is on a yearly basis. Because of our special relationship, all the training certifications are free of cost. All our employees can do Pega certifications at zero cost. It is all on Pega."
  • "The price could be lower."
  • More Pega BPM Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:One of the things we like best about Bonita is that you can create without coding - it is a low-code platform. With Bonita, you can build the entire mechanism using the GUI, it’s that simple. You can… more »
    Top Answer:The most valuable features of Bonita are the connectors, detailed documentation, and web applications. The documentation was useful because it is how I learned how to use it.
    Top Answer:Bonita can improve by offering more flexibility. The developer does not receive the code of the application to modify it. Most of the other solutions I have used allow the developers to change or… more »
    Top Answer:Pega BPM has a full suite for any enterprise. It is a process orchestration platform. It has detailed features for case management and workflows.
    Top Answer:Licensing varies across geographical regions for us.
    Top Answer:I would like to see Pega BPM improve the user experience. The platform has a lot of restrictions.
    Ranking
    Views
    7,607
    Comparisons
    5,160
    Reviews
    5
    Average Words per Review
    277
    Rating
    8.2
    Views
    18,294
    Comparisons
    14,183
    Reviews
    28
    Average Words per Review
    533
    Rating
    8.2
    Comparisons
    Camunda Platform logo
    Compared 47% of the time.
    Bizagi logo
    Compared 21% of the time.
    IBM BPM logo
    Compared 4% of the time.
    Apache Airflow logo
    Compared 4% of the time.
    Visio logo
    Compared 1% of the time.
    Also Known As
    Bonita BPM
    Pegasystems, SmartBPM
    Learn More
    Pega
    Video Not Available
    Overview
    Bonitasoft helps innovative companies worldwide deliver better digital user experiences for customers and employees. The extensible and open Bonita application platform unleashes the full potential of multidisciplinary development teams to create Living Apps: applications that allow continuous and incremental improvement, connecting tailored user interfaces with reliable back-office operations.

    Pega BPM is a low-code process automation software product that helps organizations quickly build business applications that deliver the demanded experience by customers. This product is a business process management (BPM), process automation, rapid application development, and low-code development tool.

    Pega utilizes business process management (BPM) - a methodology to manage processes and workflows in an organization with the aim to increase work process results. The product implements BPM in the following steps:

    • Analysis: Through comprehensive analysis, the processes that can be created or optimized to meet business needs are identified.

    • Design: The design of a process aims to reduce errors and maintain relevant standard operating procedures.

    • Modeling: The process design can be modeled using various software tools.

    • Execution: The process model execution can be governed through a business rules engine.

    • Monitoring: Monitoring is performed to detect any issues and collect relevant data.

    • Optimization: The collected data is used to optimize and improve processes.

    Pega BMP utilizes this methodology to automate and simplify operations for companies and improve business agility. The solution can automate business operations such as business rules, mobile application development, reporting, case management, security, integration, and predictive and adaptive analytics. It can be employed on premises and in the cloud and allows for automating services such as accounts, marketing, and sales.

    Pega BPM Features

    Pega BPM has various features through which businesses can automate processes and reduce operational costs. Some of these features include:

    • Adaptive Decision Management: Through the support of data analysis concepts, this product feature allows users to make crucial decisions. It supports the retrieval of data automatically, facilitating real-time decision-making. It also provides the ability to make decisions at all times, depending on changes in the processes.

    • Automatic Code Generation: The programming time at a company can be reduced through this feature, as it generates application codes automatically. The feature offers industry-specific solution frameworks for developing applications and visual development tools, allowing business users to build apps. This enables the simplification of complex business processes by converting them.

    • Pega Omni-channel UI: The user interface (UI) of Pega BPM is a design-once and deploy-anywhere model. This means that any channel can be interfaced with the UI, as designs can be adapted to various parameters, including device, channel, or user.

    • Pega Live Data: This feature of the tool integrates all the business’s data, analyzes it, and summarizes it into formats suitable for presentation. The feature has a caching option, which improves data management by reducing the load on external applications.

    • Pega Situational Layer Cake: Through this feature of the solution, business processes can be adjusted regarding changes in customer type, departments, products, geographies, time, languages, and channels.

    • Pega Pulse: Through Pega Pulse, employees, partners, and customers can collaborate and solve issues simultaneously.

    Pega BPM Benefits

    Pega BPM has various benefits for businesses. They include the following:

    • Accelerates business processes by building applications in a timely manner.

    • Provides automatically tailored screens and forms for customers to improve user experience and engagement.

    • Can be utilized on various sources, including being moved from a data center to the cloud and vice versa.

    • The low-code functionality decreases the need for developer intervention and reduces the costs of outsourcing IT assistance and maintenance.

    • The tool offers a flexible UI that allows users to switch from web to mobile during all times of product usage.

    • The platform offers business scalability incrementation through quick application development.

    Reviews from Real Users

    Amarender C., a feature lead at a financial services firm, thinks Pega BPM is easy to set up with great documentation and training.

    Anoop S., a delivery manager at LanceSoft, rates the product highly because it is user-friendly and has case management and claims management functions; has good documentation and a community portal that help in learning the product and resolving issues.

    Offer
    Learn more about Bonita
    Learn more about Pega BPM
    Sample Customers
    With more than 1000 customers in 75 countries, and its ecosystem of more than 120,000 members, Bonitasoft is the largest provider of open-source Business Process Management, Low-code and Digital Transformation software worldwide.
    The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement
    Top Industries
    REVIEWERS
    Energy/Utilities Company25%
    Retailer13%
    Comms Service Provider13%
    Financial Services Firm13%
    VISITORS READING REVIEWS
    Computer Software Company20%
    Comms Service Provider17%
    Financial Services Firm12%
    Government9%
    REVIEWERS
    Computer Software Company36%
    Financial Services Firm29%
    Real Estate/Law Firm7%
    Comms Service Provider7%
    VISITORS READING REVIEWS
    Financial Services Firm22%
    Computer Software Company20%
    Comms Service Provider9%
    Energy/Utilities Company6%
    Company Size
    REVIEWERS
    Small Business46%
    Midsize Enterprise13%
    Large Enterprise42%
    VISITORS READING REVIEWS
    Small Business24%
    Midsize Enterprise16%
    Large Enterprise60%
    REVIEWERS
    Small Business9%
    Midsize Enterprise13%
    Large Enterprise79%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise10%
    Large Enterprise75%
    Buyer's Guide
    Bonita vs. Pega BPM
    November 2022
    Find out what your peers are saying about Bonita vs. Pega BPM and other solutions. Updated: November 2022.
    655,774 professionals have used our research since 2012.

    Bonita is ranked 10th in Business Process Management (BPM) with 5 reviews while Pega BPM is ranked 2nd in Business Process Management (BPM) with 28 reviews. Bonita is rated 8.2, while Pega BPM is rated 8.2. The top reviewer of Bonita writes "Good integrations, helpful for quickly building workflows, and has a Community edition". On the other hand, the top reviewer of Pega BPM writes "Excellent machine learning, automation intelligence, DevOps for larger organizations". Bonita is most compared with Camunda Platform, Bizagi, IBM BPM, Apache Airflow and Visio, whereas Pega BPM is most compared with Camunda Platform, ServiceNow, Appian, Microsoft Power Apps and IBM BPM. See our Bonita vs. Pega BPM report.

    See our list of best Business Process Management (BPM) vendors and best Process Automation vendors.

    We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.