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Board vs Domo comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.8
Organizations save time and reduce costs with Board's efficiency, enhancing ERP integration and streamlining municipal processes.
Sentiment score
5.7
Domo enhances efficiency, decision-making, and revenue growth, though some face limited returns due to high costs or underutilization.
It's hard for me to gauge the monetary benefits, but the time saved in budgeting and forecasting processes indicates a definite bonus.
If you're actually using Domo at a very limited case and you're being charged $20,000, we've seen ROI there, but once it goes really high, you really need to check your metrics and check your profit.
 

Customer Service

Sentiment score
7.4
Board's customer service is praised for responsiveness and reliability, despite occasional communication issues, contributing to positive user experiences.
Sentiment score
6.7
Domo's customer and technical support is generally praised but needs improvement in responsiveness, especially for complex issues.
As long as I go through my account manager, I receive very good support.
No matter how complex the problem is, it can be taken care of by the support team.
They were quite professional and in around three to five working days, they had identified where they suspected there was an issue and I was able to fix it.
It's very easy to get technical support from Domo.
 

Scalability Issues

Sentiment score
7.4
Board efficiently manages scaling, offering flexibility and robust data processing, though some face scalability issues with larger Windows client data.
Sentiment score
6.2
Domo supports large-scale data and user roles, but some users experience technical challenges with ETL processes and storage limits.
The fact that you're able to easily identify the pipelines or flows that have errors, and it notifies you when you're building a pipeline where you can run previews and tell where to fix issues, is helpful.
When fetching files larger than 100 MB from SFTP or any other portal, Domo becomes slow due to the heavy file size.
Everything comes under the same umbrella and it's pretty user-friendly.
 

Stability Issues

Sentiment score
7.1
Users generally find the platform stable, with occasional issues mostly due to user error or integration challenges.
Sentiment score
6.6
Domo is praised for reliable data handling, minimal downtime, and efficiency, though some encounter occasional server connectivity issues.
Board's stability is excellent, with uptime around ninety-nine point nine percent, and I have not experienced any issues.
In recent years, I haven't had such cases. It's quite stable and I don't have any reservations on its stability.
In terms of overall stability of the platform, it's very stable.
During that time, we faced issues from the project side as Domo was not visible in our portal.
 

Room For Improvement

Board needs improvements in integration, user experience, data handling, and performance to optimize functionality and accessibility.
Domo users face data management and integration challenges, need better visualization, real-time processing, and improved UI and collaboration features.
If the design isn't right, the flexibility of Board can negatively impact performance.
End users require a license to run their own reports and dashboards, which are fairly expensive.
Some technical aspects such as Beast Mode calculation could be improved in Domo, as it would provide more clarity and help in giving insights to clients or customer business team requirements.
One of the areas where we've had frustrations with Domo is the aesthetics. The aesthetics are quite limited compared to other BI tools such as Tableau and Power BI.
 

Setup Cost

Board offers flexible pricing, valued for cost-benefit despite being pricier than competitors; partner support is essential during implementation.
Domo's pricing is higher but seen as valuable for its features, with flexible models and negotiable terms encouraged.
Domo's pricing is high compared to other BI tools, and it is costly.
For long-time users, it can become expensive, but the trade-off is access to the entire platform instead of licensing different components separately.
They quoted approximately one dollar per KB.
 

Valuable Features

Board provides a comprehensive platform for customization, reporting, data analysis, security, and diverse functionalities with minimal IT involvement.
Domo is praised for ease of use, data integration, real-time insights, and collaboration, enhancing data accessibility for non-technical users.
Our budgeting and forecasting processes support around three hundred twenty users who would otherwise rely on Excel, making Board invaluable for saving time.
App Studio is valuable because it allows all the customization we needed; we can decode it, with the view and grid which are all I need, drill-downs, and everything can be done the way I need it.
None of the other tools provide the kind of support that enables chatting and working on the same item simultaneously.
I have been using it for four years and have been able to extract the information I need from it.
 

Categories and Ranking

Board
Ranking in BI (Business Intelligence) Tools
21st
Ranking in Business Performance Management
6th
Ranking in Reporting
17th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
37
Ranking in other categories
No ranking in other categories
Domo
Ranking in BI (Business Intelligence) Tools
6th
Ranking in Business Performance Management
10th
Ranking in Reporting
8th
Average Rating
7.8
Reviews Sentiment
6.5
Number of Reviews
47
Ranking in other categories
Data Integration (24th), Data Visualization (7th)
 

Mindshare comparison

As of November 2025, in the BI (Business Intelligence) Tools category, the mindshare of Board is 0.8%, up from 0.5% compared to the previous year. The mindshare of Domo is 4.2%, down from 7.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
BI (Business Intelligence) Tools Market Share Distribution
ProductMarket Share (%)
Domo4.2%
Board0.8%
Other95.0%
BI (Business Intelligence) Tools
 

Featured Reviews

Wiboon Thabsuwan - PeerSpot reviewer
Easy to use and requires less time to learn or understand its features
I think the product is good in terms of ease of use. The interface looks really nice and very easy to use. Every command appears in the icon. It looks like you don't have to understand everything about the command. You do not necessarily have to know more, or I would say that there is less time for our study about the products. Functionality-wise, it is quite easy to use and requires less time to understand or learn about the product. I am a software vendor, so I do not use the tool myself. I use it for my clients. My clients mostly use it for budgeting and timing purposes. I would say that's really less maintenance at all because they can do everything by themselves. It is good in terms of ease of use.
Dave Ramos - PeerSpot reviewer
Has enabled me to integrate AI workflows and drive self-service analytics across organizations
There's room for improvement in their focus on enterprise clients. As a small business owner, there's nothing as powerful as Domo available for smaller organizations. I understand it's a business focus for them as they're looking to expand in that direction, but there's an opportunity to capture the SMB market by creating more capabilities. It's not necessarily about technical capabilities, but rather pricing that's geared towards the small business market. Capability-wise, it's very robust. If I had to stretch, I would suggest more integrations to other common tools, such as Zapier and operational tools like Mailchimp, where you can build and extend ETL in a no-code environment. While there are capabilities you can build from Domo's open APIs, having more native integrations in a no-code, low-code environment would be beneficial. Domo has many native integrations, but better tools for the SMB operational pipeline would be valuable.
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Manufacturing Company
10%
Financial Services Firm
9%
Insurance Company
8%
University
11%
Computer Software Company
10%
Financial Services Firm
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise12
Large Enterprise8
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise12
Large Enterprise20
 

Questions from the Community

Is Board better than Anaplan as a Business Intelligence (BI) solution?
We've had several FP&A departments include Anaplan in their analytics discussions, and while BI information IS generated, the focus is generally on compiling input from various sources and simu...
What do you like most about Board?
All the reports are prepared automatically.
What needs improvement with Board?
Board's integration could be a bit more robust, but what we have works. If the design isn't right, the flexibility of Board can negatively impact performance.
What do you like most about Domo?
All our client SLAs and daily and weekly dashboards are tracked on Domo.
What is your experience regarding pricing and costs for Domo?
The pricing of Domo is too high. Six months ago, Domo increased their prices. We suffered because we could not maintain the old data in the old data set in Domo. We are creating multiple backups on...
What needs improvement with Domo?
The downsides of Domo are that we don't have a feature in the same column. When data comes in a time format, text format, and number format, we cannot segregate and create conditional formatting in...
 

Comparisons

 

Also Known As

No data available
corda
 

Overview

 

Sample Customers

Coca-Cola, Puma, Desigual, Ricoh, KPMG, H&M, Groupe SEB
Capco, SABMiller, Stance, eBay, Sage North America, Goodwill Industries of Central Indiana, Telus, The Cliffs, OGIO International Inc., and many more!
Find out what your peers are saying about Board vs. Domo and other solutions. Updated: September 2025.
872,837 professionals have used our research since 2012.