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BMC TrueSight Operations Management vs PubSub+ Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC TrueSight Operations Ma...
Ranking in Event Monitoring
3rd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
50
Ranking in other categories
Application Performance Monitoring (APM) and Observability (26th), IT Infrastructure Monitoring (30th), Cloud Monitoring Software (23rd), AIOps (13th)
PubSub+ Platform
Ranking in Event Monitoring
12th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
17
Ranking in other categories
Message Queue (MQ) Software (8th), Message Oriented Middleware (MOM) (2nd), Streaming Analytics (12th)
 

Mindshare comparison

As of August 2025, in the Event Monitoring category, the mindshare of BMC TrueSight Operations Management is 8.8%, down from 14.8% compared to the previous year. The mindshare of PubSub+ Platform is 0.2%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Event Monitoring
 

Featured Reviews

Ayobanji Iluyomade - PeerSpot reviewer
The solution is stable and can be used for monitoring and managing events, but it does not provide application or service monitoring features
We are moving from basic monitoring to AIOps, where we can do things like self-healing. We also want to create dashboards for IT and business users to show the status of their services. We have done a couple of demos. I recommend the solution to others. Overall, I rate the product a seven out of ten.
BhanuChidigam - PeerSpot reviewer
Performs well, high availability, and helpful support
We use approximately four people for the maintenance of the solution. My advice to others is this solution has high throughput and is used for many stock exchanges. For business critical use cases, such as processing financial transactions at a quick speed, I would recommend this solution. I rate PubSub+ Event Broker an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like the deep-dive detail and end-user metrics data. The synthetic monitor is the best one. The best point of the new one is that there's no need for configuration. You can inject the Java script and start to change major developments in the application. This is a good approach, and we received all the data using this."
"The tool is flexible enough to be customized based on customer requirements."
"The major advantage of the product is estate management."
"The solution has a very good business event manager tool."
"From an administrative standpoint, what stands out in TrueSight is the ability to implement quickly. When they have a requirement to monitor something, we're able to turn that on quickly in their environment. We're able to set up new apps within a day."
"Valuable features include wide support for monitoring, strong event management, service management capability, baselining (analytics) and easy to integrate other tools with it."
"It has provided us with a single location to host all events to be viewed/monitored by our NOC. This has greatly helped them to streamline their processes."
"The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances."
"The way we can replicate information and send it to several subscribers is most valuable. It can be used for any kind of business where you've got multiple users who need information. Any company, such as LinkedIn, with a huge number of subscribers and any business, such as publishing, supermarket, airline, or shipping can use it."
"The valuable feature of PubSub+ Event Broker is the speed of processing, publishing, and consumption."
"The event portal and the diversity of deployment options in a hybrid landscape are the most valuable features."
"This solution reduces the latency to access changes in real-time and the effort required to onboard a new subscriber. It also reduces the maintenance of each of those interfaces because now the publisher and subscribers are decoupled. Event Broker handles all the communication and engagement. We can just push one update, then we don't have to know who is consuming it and what's happening to that publication downstream. It's all done by the broker, which is a huge benefit of using Event Broker."
"We like the seamless flexibility in protocol exchange offering without writing a code."
"Some valuable features include reconnecting topics, placing queues, and direct connections to MongoDB. The platform provides a dashboard to monitor the status of messages, such as how many have been processed or delivered, which is helpful for tracking performance."
"Guaranteed Messaging allows for us to transport messages between on-prem and the cloud without any loss of data."
"One of the main reasons for using PubSub+ is that it is a proper event manager that can handle events in a reactive way."
 

Cons

"In our company, we faced some issues with the solution’s application endpoint, IP, and the physical location of the transactions."
"BMC's online documentation is often incorrect or incomplete."
"The dashboards are not good. We have a limited dashboard, and if we want better dashboards, we need to use other solutions like Grafana because the TrueSight dashboards are not good."
"More modules for less popular applications and better documentation."
"There are some small limitations with this tool in terms of reporting dashboards that fit all of the requirements of the individual customer."
"The solution is a little obsolete."
"Reporting would be an area for improvement in TrueSight... We have almost 800 customers today on TrueSight and just under 10,000 assets. We need to be able to give a customer some information. If the customer's product fails, they'll ask us, "Did it have a problem beforehand?" We have all those events and we know all the problems it had beforehand. We have to be able to give them access to that kind of reporting. That's an enhancement that we need."
"The solution is overly complex."
"Some of the feature's gaps with some of the open-source vendors have been closed in a lot of ways. Being more agile and addressing those earlier could be an area for improvement."
"We've pointed out some things with the DMR piece, the event mesh, in edge cases where we could see a problem. Something like 99 percent of users wouldn't ever see this problem, but it has to do with if you get multiple bad clients sending data over a WAN, for example. That could then impact other clients."
"I heard that it is quite expensive compared to Kafka."
"I would like them to design topic and queue schemas, mapping them to the enterprise data structure."
"For improvements, I would suggest increasing the max payload size to a limit of 100MB or more. The current max payload size is limited to 5MB."
"A challenge we currently have is Solace's ability to integrate with single sign-on in our Active Directory and other single sign-on tools and platforms that any company would have. It's important for the platforms to work. Typically, they support only LDAP-based connectivity to our SQL Servers."
"One of the areas of improvement would be if we could tell the story a bit better about what an event mesh does or why an event mesh is foundational to a large enterprise that has a wide diversity of applications that are homegrown and a small number off the shelf."
"If you create one event in the past, you cannot resend it."
 

Pricing and Cost Advice

"Use conservative figures. In terms of hardware, monitored servers and also effort. The product is not cheap. But as with other products, you get what you pay for."
"There is a big upfront cost when you buy the license, then there is annual maintenance. We look at, if I bought a license and paid for maintenance for five years, then average it out, what would be my monthly cost. We have had some of the competing tools come in around four dollars. This is coming in as a premium, which is why I don't have it deployed as I would like it. Therefore, we're in negotiations right now. If I can get it down to the four dollar range, I will triple my deployment in a year and a half."
"The price of BMC TrueSight Operations Management is very high. If there was more flexibility with the sizing of the licensing it would be helpful, especially during the pandemic. We have wanted to expend but the licensing cost is too high."
"Other products are more expensive than BMC TrueSight."
"We pay license fees of between $150 and $200 per asset. There is an enterprise software license fee, and then you pay a percentage for your maintenance, and then Premier Support. For example, if you buy a two-year license for the product, then the maintenance fee is added to that for two years at X percent a year. Then there's a small fee on top of that for Premier Support..."
"Annual licensing amount depends on the customers requirements. Support is an additional fee and there are options for three and five year support."
"It is a relatively inexpensive solution."
"The solutions are not the cheapest but are robust and stable. License model is rather complex and BMC do often change the model."
"Having a free version of the solution was a big, important part of our decision to go with it. This was the big driver for us to evaluate Solace. We started using it as the free version. When we felt comfortable with the free version, that is when we bought the enterprise version."
"The pricing and licensing were very transparent and well-communicated by our account manager."
"We have been really happy with the product licensing rates. It has been free for us, up to a 100,000 transactions per second, and all we have to do is pay for support. Making their product available and accessible to us has not been a problem at all."
"The price of the solution is expensive."
"Having a free version is critical for our technology operations use case. This is primarily because our technology operations team is a cost center in our company. They are not profit drivers and having a free version for installation will probably meet our needs. Even for production, it'll support up to a 100,000 messages per second. I don't think in technology operations that we have that many events and alerts from our detection tools. Even if I have 20 or 30 event detection products out there, they're only going to publish the things which are critical or warnings. I don't think we'll ever reach a 100,000 messages per second."
"I would rate the product's pricing a ten out of ten."
"It could be cheaper. Its licensing is on a yearly basis."
"The price of PubSub+ Event Broker is reasonable for the capability it offers. However, when compared to others solutions on the market it is expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
26%
Computer Software Company
13%
Retailer
6%
Government
5%
Financial Services Firm
31%
Manufacturing Company
9%
Computer Software Company
8%
Retailer
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BMC TrueSight Operations Management?
The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.
What is your experience regarding pricing and costs for BMC TrueSight Operations Management?
Though I have no clue about the tool's actual price, I know that it is astronomical.
What needs improvement with BMC TrueSight Operations Management?
Cost is an issue with BMC TrueSight Operations Management. Though I am not responsible for the budget, I know that it is an expensive tool set when used only for event management. The tool's issue ...
What needs improvement with PubSub+ Event Broker?
Regarding improving the PubSub+ Platform, I'm not sure about the pricing aspect, but I heard that it is quite expensive compared to Kafka. That's the only concern I can mention; otherwise, it was a...
What is your primary use case for PubSub+ Event Broker?
My typical use case for the PubSub+ Platform is as an event-driven solution for communication between two components.
What advice do you have for others considering PubSub+ Event Broker?
I have experience working with Kafka, PubSub+ Platform, and IBM MQ, all three of them. We are customers, meaning my company uses Solace. We use it and customize it based on our needs. Based on my e...
 

Also Known As

ProactiveNet, TrueSight Operations Management
PubSub+ Event Broker, PubSub+ Event Portal
 

Overview

 

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
FxPro, TP ICAP, Barclays, Airtel, American Express, Cobalt, Legal & General, LSE Group, Akuna Capital, Azure Information Technology, Brand.net, Canadian Securities Exchange, Core Transport Technologies, Crédit Agricole, Fluent Trade Technologies, Harris Corporation, Korea Exchange, Live E!, Mercuria Energy, Myspace, NYSE Technologies, Pico, RBC Capital Markets, Standard Chartered Bank, Unibet 
Find out what your peers are saying about BMC TrueSight Operations Management vs. PubSub+ Platform and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.