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BMC TrueSight Operations Management vs PubSub+ Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC TrueSight Operations Ma...
Ranking in Event Monitoring
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
50
Ranking in other categories
Application Performance Monitoring (APM) and Observability (22nd), IT Infrastructure Monitoring (26th), Cloud Monitoring Software (20th), AIOps (8th)
PubSub+ Platform
Ranking in Event Monitoring
10th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
16
Ranking in other categories
Message Queue (MQ) Software (6th), Message Oriented Middleware (MOM) (2nd), Streaming Analytics (11th)
 

Featured Reviews

Srri G - PeerSpot reviewer
The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise
If I want custom monitoring across a very large estate of more than 50,000 units, the on-premise deployment gets quite slow. The on-premise product’s performance must be improved. The solution is a little obsolete. That is why the solution moved to Helix, a SaaS operating system. The SaaS platform has the features I like. There is no point in BMC expanding TrueSight Operations’ console. It's high time that BMC starts a demise path for the product and is associated only with Helix. If we need any additional function, we must switch to Helix. Since TrueSight is deployed on-premise, the scalability and usage of the product are mainly focused on providing basic features and not enhanced features like analytics or cost analysis. People should move to a SaaS platform because on-premise products have limited storage and capacity.
BhanuChidigam - PeerSpot reviewer
Performs well, high availability, and helpful support
We use approximately four people for the maintenance of the solution. My advice to others is this solution has high throughput and is used for many stock exchanges. For business critical use cases, such as processing financial transactions at a quick speed, I would recommend this solution. I rate PubSub+ Event Broker an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of BMC TrueSight Operations Management is the dashboard presentation server."
"The event management tool builds correlation logic and protection algorithms into a field of events that is valuable when a data center goes down."
"Signature baselines, which have allowed us to fine tune many of our events and significantly reduce the number of events generated."
"From an administrative standpoint, what stands out in TrueSight is the ability to implement quickly. When they have a requirement to monitor something, we're able to turn that on quickly in their environment. We're able to set up new apps within a day."
"I like everything about this tool. I recommend this solution to anyone looking for a standalone solution with high availability meaning that can be used depending on the customers requirements."
"The Event Management is outstanding; still is the most interesting part of the product."
"It is a stable solution."
"The tailoring of the knowledge modules has been particularly useful as I can streamline the agents to only report on critical events."
"When it comes to granularity, you can literally do anything regarding how the filtering works."
"We like the seamless flexibility in protocol exchange offering without writing a code."
"The topic hierarchy is pretty flexible. Once you have the subject defined just about anybody who knows Java can come onboard. The APIs are all there."
"Some valuable features include reconnecting topics, placing queues, and direct connections to MongoDB. The platform provides a dashboard to monitor the status of messages, such as how many have been processed or delivered, which is helpful for tracking performance."
"Going from something where we had outages and capacity issues constantly to a system that was able to scale with the massive market data and messaging spikes that happened during the initial stages of the COVID crisis in March, we were able to scale with 40 plus percent growth in our platform over the course of days."
"The way we can replicate information and send it to several subscribers is most valuable. It can be used for any kind of business where you've got multiple users who need information. Any company, such as LinkedIn, with a huge number of subscribers and any business, such as publishing, supermarket, airline, or shipping can use it."
"Guaranteed Messaging allows for us to transport messages between on-prem and the cloud without any loss of data."
"The valuable feature of PubSub+ Event Broker is the speed of processing, publishing, and consumption."
 

Cons

"It's too complex, too many servers are required, there are too many different components in the solution, and a lot of agents are required."
"The solution's support service could be better."
"The dashboards are not good. We have a limited dashboard, and if we want better dashboards, we need to use other solutions like Grafana because the TrueSight dashboards are not good."
"The one piece that I would love to see is a general-purpose, configurable agent which would be a framework that you can deploy on anything, whether it be Java or anything else. It would allow you to easily deploy it on a platform that they support."
"I would really like to see out-of-the-box support for monitoring uninterruptible power supplies."
"The graphs are extremely limited. We don't have a lot of dashboard options. To make reports and dashboards more useful, we usually need to integrate some dashboard solutions."
"BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization."
"Reporting would be an area for improvement in TrueSight... We have almost 800 customers today on TrueSight and just under 10,000 assets. We need to be able to give a customer some information. If the customer's product fails, they'll ask us, "Did it have a problem beforehand?" We have all those events and we know all the problems it had beforehand. We have to be able to give them access to that kind of reporting. That's an enhancement that we need."
"Some of the feature's gaps with some of the open-source vendors have been closed in a lot of ways. Being more agile and addressing those earlier could be an area for improvement."
"One of the areas of improvement would be if we could tell the story a bit better about what an event mesh does or why an event mesh is foundational to a large enterprise that has a wide diversity of applications that are homegrown and a small number off the shelf."
"The integrations could improve in PubSub+ Event Broker."
"I would like them to design topic and queue schemas, mapping them to the enterprise data structure."
"For improvements, I would suggest increasing the max payload size to a limit of 100MB or more. The current max payload size is limited to 5MB."
"The deployment process is complex."
"It could be cheaper. It could also have easier usage. It is a brilliant product, but it is quite complex to use."
"The section on observability pertains to understanding the functioning of an event crash. Instead of focusing on how the crash occurs, attention is given to the observable aspects, such as a memory pipeline where one person pushes messages and another reads them. However, this pipeline often encounters issues, such as the reader being unavailable, causing the system to become stuck and preventing the messages from moving forward. This can lead to the pipeline being permanently stalled."
 

Pricing and Cost Advice

"It is a large, complex product. So, there is a commitment of manpower to deploy it, as it is not a cheap product."
"Use conservative figures. In terms of hardware, monitored servers and also effort. The product is not cheap. But as with other products, you get what you pay for."
"The cost depends on the usage."
"Pricing is all volume-driven. I think we were paying between $80 and $85 per license. That's per unit, for a perpetual license. You pay it one time and then, every year, you pay 20 percent of that for annual maintenance and support. But now that we've grown, we've purchased tens of thousands of licenses and the cost per license has gone down to something like less than $30..."
"The price of BMC TrueSight Operations Management is very high. If there was more flexibility with the sizing of the licensing it would be helpful, especially during the pandemic. We have wanted to expend but the licensing cost is too high."
"There is a big upfront cost when you buy the license, then there is annual maintenance. We look at, if I bought a license and paid for maintenance for five years, then average it out, what would be my monthly cost. We have had some of the competing tools come in around four dollars. This is coming in as a premium, which is why I don't have it deployed as I would like it. Therefore, we're in negotiations right now. If I can get it down to the four dollar range, I will triple my deployment in a year and a half."
"The solutions are not the cheapest but are robust and stable. License model is rather complex and BMC do often change the model."
"They have changed the licensing fees."
"We are looking for something that will add value and fit for purpose. Freeware is good if you want to try something quickly without putting in much money. However, as far as our decision is concerned, I don't think it helps. At the end of the day, if we are convinced that a capability is required, we will ask for the funding. Then, when the funding is available, we will go for an enterprise solution only."
"The price of the solution is expensive."
"I would rate the product's pricing a ten out of ten."
"We have been really happy with the product licensing rates. It has been free for us, up to a 100,000 transactions per second, and all we have to do is pay for support. Making their product available and accessible to us has not been a problem at all."
"The licensing is dependent on the volume that is flowing. If you go for their support services, it will cost some more money, but I think it is worth it, especially if you are just starting your journey."
"Having a free version of the solution was a big, important part of our decision to go with it. This was the big driver for us to evaluate Solace. We started using it as the free version. When we felt comfortable with the free version, that is when we bought the enterprise version."
"The pricing and licensing were very transparent and well-communicated by our account manager."
"Having a free version is critical for our technology operations use case. This is primarily because our technology operations team is a cost center in our company. They are not profit drivers and having a free version for installation will probably meet our needs. Even for production, it'll support up to a 100,000 messages per second. I don't think in technology operations that we have that many events and alerts from our detection tools. Even if I have 20 or 30 event detection products out there, they're only going to publish the things which are critical or warnings. I don't think we'll ever reach a 100,000 messages per second."
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Top Industries

By visitors reading reviews
Financial Services Firm
25%
Computer Software Company
14%
Government
6%
Manufacturing Company
6%
Financial Services Firm
35%
Computer Software Company
12%
Retailer
8%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BMC TrueSight Operations Management?
The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.
What is your experience regarding pricing and costs for BMC TrueSight Operations Management?
Though I have no clue about the tool's actual price, I know that it is astronomical.
What needs improvement with BMC TrueSight Operations Management?
Cost is an issue with BMC TrueSight Operations Management. Though I am not responsible for the budget, I know that it is an expensive tool set when used only for event management. The tool's issue ...
What do you like most about PubSub+ Event Broker?
The most valuable feature of PubSub+ Event Broker is the scaling integration. Prior to using the solution, it was done manually with a file, and it can be done instantly live.
What needs improvement with PubSub+ Event Broker?
The solution could be improved by enhancing the message pooling size for persistent messages to handle both small and large messages effectively. Additionally, providing a comprehensive dashboard t...
 

Also Known As

ProactiveNet, TrueSight Operations Management
PubSub+ Event Broker, PubSub+ Event Portal
 

Overview

 

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
FxPro, TP ICAP, Barclays, Airtel, American Express, Cobalt, Legal & General, LSE Group, Akuna Capital, Azure Information Technology, Brand.net, Canadian Securities Exchange, Core Transport Technologies, Crédit Agricole, Fluent Trade Technologies, Harris Corporation, Korea Exchange, Live E!, Mercuria Energy, Myspace, NYSE Technologies, Pico, RBC Capital Markets, Standard Chartered Bank, Unibet 
Find out what your peers are saying about BMC TrueSight Operations Management vs. PubSub+ Platform and other solutions. Updated: April 2025.
849,963 professionals have used our research since 2012.